From Design to Redesign: A Case Study of UTS Library
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This lecture details a number of initiatives undertaken at UTS Library to enhance the experience of both physical and digital environments. It focuses on the development of a consistent brand identity, website, library signage and social media. Delivered to User Experience Design (Autumn 2015) students.
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From Design to Redesign: A Case Study of UTS Library
- 1. FROM DESIGN TO REDESIGN A Case Study of UTS Library @edwardluca
- 2. THE AGENDA Brand Identity Website Physical Library Social Media Doing UX
- 3. Keeping messages short in presentations is important.
- 4. Keeping messages short in presentations is important. interests events people
- 5. Keeping messages short in presentations is important. people knowledge culture
- 8. Signage
- 10. Website
- 11. AUT recently updated their Library website Prominence of the Search Box Responsive Design Simplicity, conciseness and clarity (They documented it, too, in a conference paper titled ‘Journey into the user experience: creating a library website that's not for librarians’)
- 13. Why do people visit the Library website?
- 14. Why do people visit the Library website? 1. To search the Catalogue 2. To get help
- 15. 0 200000 400000 600000 800000 Find Space Borrow Research Teaching UTS ePRESS Open Access About Us Help
- 16. 0 150000 300000 450000 600000 Referencing Study Skills Forms English Language Tours & Workshops International Students Glossary Regional Remote Students Help
- 17. • Consistent • User-friendly, logical • What is really important? • We can’t stuff around students
- 18. This stuff always needs to go in a big long document so you look like you know what you’re talking about. I was a small child then >
- 20. Find Catalogue Databases Articles My Subject Resources eBooks eJournals SuperSearch Where is it? Special Collections Space Room Bookings Computer Availability Campus Maps & Hours Floor Plans For Me For Us Facilities & Venue Hire Print, Copy, Scan Borrow MyLibrary Membership Borrow & Renew Open & Closed Reserve Requests, Recalls & Returns Bonus+ InterLibrary Loans Email & SMS Notices Fines Research Blog Finding and Managing Information Data Management Data Archives Research Tools Writing for Research Copyright for Research Getting Published Promoting Your Research Theses Measuring Research Impact Teaching For Teachers • Booking Films • Copyright and Staff • Distance Education • DRR & eReadings • Open Educational Resources • Ordering New Material • Reading Lists • Reserve For Students • Information Literacy • Referencing • Students Off Campus • Study Guides • Study Skills • Tours & Workshops UTS ePRESS UTS ePRESS Publishing UTS ePRESS Repository Open Access Learn Deposit Publish About Us Events Organisationa l Chart Policies & Guidelines Collaboration Special Promotions Staff Profiles Library Publications Talk it Up! Market Forum University Librarian Blog Social Media Surveys Artist-in- Residence Program News Librarians Future Library Help Answers Study Guides Ask a Librarian Referencing Orientation Study Skills Tours and Workshops English Language International Students Indigenous Students Special Needs INSEARCH Students Forms Glossary Regional & Remote Students April 2014
- 21. April 2015 Find Catalogue Databases Articles Subject Resources eBooks eJournals SuperSearch Special Collections Facilities Room Bookings Computer Availability Maps & Hours Floor Plans Library Spaces Facilities & Venue Hire Printing Borrow MyLibrary Membership Borrow & Renew Borrowing Rules Borrowing from Other Libraries Fines LRS Requests Research Research Workshops Research Blog Research Tools Finding and Managing Information Data Management Data Archives Theses Writing for Research Copyright for Research Getting Published Promoting Your Research Measuring Research Impact Learning Learning.Futures Information Literacy Course Material Copyright and UTS DRR & eReadings UTS ePRESS UTS ePRESS Publishing OPUS Open Access Learn Deposit Publish About Us Artist-in- Residence Program Future Library Library Publications Library Staff Past Events Policies & Guidelines Special Promotions Survey Feedback University Librarian Blog Help Study Guides Ask a Librarian Referencing Orientation Study Skills Tours & Workshops English Language Forms Support for Students
- 22. Referencing (530, 581) Study Guides (56,065) Orientation (2,936) INSEARCH Students (1,431) Glossary (843) Regional and Remote Students (519)
- 24. PROBLEMATIC PAGES • For Us • For Me • Where is it?
- 25. PROBLEMATIC PAGES • Borrow & Renew • Requests, Recalls & Returns • Open & Closed Reserve
- 26. PROBLEMATIC PAGES • Librarians • Staff Profiles • Organisational Chart • Collaboration
- 28. At last! After some negotiation, the changes I had suggested begun to be implemented.
- 29. ‘A good user experience is not just about having a functional and usable website but also about your physical space - how it looks, feels, smells and functions.’ (Schmidt & Etches 2014, p. 21)
- 30. Physical Space Photo Credit: Jackson Mann
- 32. Keeping messages short in presentations is important.
- 33. Keeping messages short in presentations is important. Huh?
- 34. Keeping messages short in presentations is important.
- 36. Keeping messages short in presentations is important. • Text is clear • The message is simple • It’s a bit funny • Pleasant colours
- 38. “The details are not the details. They make the design.” Charles Eames Photo Credit: Jackson Mann
- 41. Social Media
- 44. DOING UX
- 45. @odannyboy
- 46. Doing a great job at user experience means you have a multi-disciplinary engagement. @svenlen
- 48. OPUS Open Publications of UTS Scholars Concepts and explorations by Joanna Grygierczyk
- 56. THANKYOU Photo Credit: Ben Casimir