The document serves as a training guide on the effective use of business technology, emphasizing the importance of understanding equipment, procedures, and maintenance. It covers various office technology tools such as computers, fax machines, digital cameras, and photocopiers, providing insights into their functionality and operational guidelines. Additionally, it highlights the significance of ergonomics in the workplace for enhancing comfort and performance.

1. Use Business Technology BSBWOR204A Trainer: Liz Diamond 2009 Session: 1 Alternative media may be available

2. Before we begin Emergency exits Facilities Interruptions Session Breaks Alternative media may be available

3. As we learn Please Have respect for each other Value the input of each learner Actively contribute Alternative media may be available

4. What’s in this session Introduction to examples of Business Technology In slide view - right click on this icon to open a hyperlink for more information Click on this icon to access the embedded audio. Alternative media may be available

5. What happens in an office? Tasks are generally undertaken using business technology Data - created, manipulated, stored Communication is received and sent Policies, procedures and laws are followed to achieve the set task Alternative media may be available

6. To efficiently use technology ● Choose correct equipment ● understand its functions ● know how to operate it safely ● know what materials you need ● Undertake routine maintenance ● know the procedures for reporting faults or breakdowns. Alternative media may be available

7. When undertaking a task Know the exact specifics of the task Know the task procedures Have access to instruction manuals Keep work area clear Start with equipment clean Alternative media may be available

8. Computer Enables the creation, manipulation and storage of data and information Peripherals are added for greater capability eg. Scanners Storage devices Printer Mouse Alternative media may be available

9. Fax Machine Facsimilie – scans an exact copy Used to send & receive written or drawn messages Uses telephone lines Has memory Group dialing Speed dial Generate reports Alternative media may be available

10. Sending a fax Cover sheet Paper placement Document ready Enter number Scans Dials Sends Alternative media may be available

11. Digital Camera Creates pictures in digital format which can be stored, manipulated and shared using computers and the internet Alternative media may be available

12. Telephone system Single line, Multi line, extensions System may enable Callers to put on hold Music or messages playing Message recording Answering machine facility Page capability Hands free Teleconferencing Alternative media may be available

13. Photocopier Creates copies Allows enlargements & reductions Also may Sort multiple copies Allow Booklet creation Staple copies Alternative media may be available

14. When photocopying know how to- Refill paper trays Clear paper jams Replace toner safely Use different copy modes Size documents Adjust copy darkness Correctly place paper eg. letterheads Alternative media may be available

15. Before you begin photocopying Know what the job entails Ensure class is clean Ensure there are no staples in paper Check paper - type & levels Alternative media may be available

16. Laminator Provides protective plastic cover Remember to Align document within sleeve Know how to operate the machine Laminate at the optimal temperature Beware of the heat generated Alternative media may be available

17. Storage devices USB flash drive CD-ROM Internal backup system External hard drive Online storage capacity eg gmail, Flickr Alternative media may be available

18. Scanner Converts media into digital format Maybe incorporated in a printer Alternative media may be available

19. Printer Output device for computer Uses Print document from computer Print labels & envelopes Alternative media may be available

20. Before you print Check paper supply Know what to print Select what to print Preview before printing Know how to cancel a print job Errors waste time and paper Alternative media may be available

21. Shredder Destroys documents When shredding Don’t shred the wrong documents Keep hair, fingers and clothes clear Don’t overfeed Remove staples, clips Don’t allow bin to over fill Alternative media may be available

22. Record keeping Maintenance checklists Equipment faults Service log books Consumables stock Alternative media may be available

23. Ergonomics Arrange working space to reduce stress on your body Increasing comfort may increase performance Take regular breaks Know the guidelines for each body part Eyes, wrists, shoulders, back and legs Alternative media may be available