Raj B. Mallik is seeking clerical, customer service, or entry-level management positions. He has over 20 years of experience in retail, customer service, clerical, and administrative roles. Notable past employers include Boscovs, Brookstone, JCPenney, Sears, and H&R Block. Raj has associates degrees from Penn State University and certifications in Microsoft applications, customer service, accounting, and more.

1. RAJ B. MALLIK
224 Post Oak Road, Lancaster, PA 17603
(717)-399-4069
Seekingcsrandclericaljobs2014@yahoo.com
OBJECTIVE
A clerical,teller,customersolutionsspecialist, scheduler, office ,assistantstore manager, financial,
hospital, ormanagementtrainee,customerservice representative ,customercare specialist, marketing
representative ,accounting,assistant,administrativeassistant,legal clerk, orinside salespositionwhere
I will applymyknowledge andskillsinyourgovernmentagency’sorfirm’soperations.
WORK EXPERIENCE
BoscovsDept.Store and Warehouse
Seasonal F/TMensDept.CustomerService Representative,Stock,InventoryClerk,Store Greeter,
InternetShippingandPackingStockClerk, SecurityTagInstalleroncostlydesignerIzodclothes, etc. –
10/11/2014 – 12/20/2014-. Also,price ticketedandprocessedprice –mark-downs, etc.-Layedoff due to
slowsales. –Lancaster, PA
Boscovs Optical Dept.Store 05/23/2014- 1/10/2015
Seasonal P/T Optical Dept.CustomerService Representative,Store Greeter, CouponsandBrochures
Distributor,In-Store MarketingRepresentative, etc.- - Lancaster, PA-Layedoff due to slow sales
Brookstone Seasonal KioskStore
AssistantTemp.P/TSeasonal KioskManager- 11/5/2012- 12/20/2012-Layed off due to wentoutoff
business.- Lancaster, PA –Also,Cashier,Sales ,StockAssociate, InventoryScanner, Greeter,and
MarketingAssistant/Demonstrator,. Didbankdeposits,Assistedall otherManagerswithstore setup,
markdowns, price ticketedmerchandise,salesproductdemonstrations,Didvisualdisplaysandcounted
inventory.
PennDot DriversLicense,Permit,andState I.D.Center
Seasonal DriversLicense examinerLegal Assistant-09/08/2008-12/31/2008- Layed off due to economic
depression-Lancaster, PA . Issued license, permits, andstate photoidentificationtoindividualsmeeting
standards. Greeter. Evaluate applicationsandlegal documentsinordertogatherinformationabout
eligibilityorliabilityissues.EnteredchecksandmoneyordersintoAccountsReceivable PeachTree
AccountingLedger.Complex CoderandEfficientDataEntryProcessor,Legal DocumentScanner and
Verifier. Processed drawerreconciliations.Mail andparcel messenger,advertisednew license,permit,
and state identificationcardfees.Scheduledpermittestmachinesandadministeredvision tests.
JCPenneysDept.Store andInternetCatalogWebStore
Mens SuitsCustomerService Representative- 08/26/2006-06/11/2008- Layedoff due to economic
depression.- Lancaster, PA .Greetscustomers anddirectsthemtothe properdept.withrespecttotheir
needsandwants.Scheduledalterations.Describemerchandise,explainuse andcare of merchandise to
customers .recommend, select,andhelplocate orobtainmerchandise basedoncustomerneedsand
desires.Compute salesprices, total purchases,receive,andprocessedstore anditsmerchandise.Suit
alterationscomplexestimator,scheduler,shipping,andreceivingclerk.Fittingroomcleaner.Store

2. Greeter,andPhone receptionist,andSpecial CatalogOn-line SalesOrdertaker,SuitsMarketing
Assistant,JCPCreditCardProcessor,etc.
SearsHome ImprovementDept.
Store Home ImprovementEstimates andCustomerService Rep.-12/29/2005- 08/16/2006- Layedoff
due to job elimination-Lancaster,PA .Deliveredsalesspeechesbyreadingfromscriptsthatdescribe
products or servicesinorderto persuade potential customerstopurchase a service orproductin home
improvementestimatessuchasfora home owner’ssidings,doors ,windows, roofing, central heating
and cooling,carpetcleaning, etc.Prepare freesalesestimates.Copy, file,andfax clerk.Phone
ReceptionistandGreeter.Demonstrateuse oroperationof merchandise.
Home Team Mortgage Company
Mortgage Re-FinancingTele-SalesCall CenterSpecialist,Scheduler,CustomerService Representative.
Accounts Receivable Assistant, Phone Receptionist.Calculateddebttoequityratios.,etc.01/02/2004-
12/31/2004-Layed off due to wentout off business-Lancaster,PA
PennsylvaniaState GovernmentTemporaryClerical Pool Agency
Temp.FloatingClerical Workerand Administrative Assistant-04/20/2000 -11/20/2000- Layed off due to
economicrecession.- Harrisburg,PA . operate office machinessuchasphotocopiers,scanners, facsimile
machines, voice mail systems,andpersonal computers.Analyzeddiscrepanciesduringefficientdata
entrywork. Answered telephones,directcalls,andtake messages.Healthinsurance basiccoderand
typist.Maintainandupdate filling,inventory,mailing,anddatabase systems,eithermanuallyorusinga
computer.
Knoxx Financial Mortgage Company
Mortgage Re-FinancingCall CenterTele-SalesSpecialist,Scheduler,CustomerService Representative,
AccountsReceivable Assistant,Phone Receptionist.Calculateddebttoequityratios, etc. 01/02/ 1999-
12/31 1999- Layedoff due to wentoutoff business- Lancaster,PA
EquityOne Mortgage Company
Mortgage Re-FinancingCall CenterTele-SalesSpecialist, Scheduler,CustomerService Rep., Phone
Receptionist,AccountsReceivable Assistant,etc.Calculateddebttoequityratios, etc.01/2/1998-
12/31/1998-Lancaster,PA. Layedoff due to wentoutoff business.
H and R Block’sTax Office
Both In-boundandOut-boundCall CenterSpecialist,Personal Income Tax Scheduler, Accounts
ReceivableAssistant,Copy,File,andFax Clerk,Messenger ,Phone Receptionist,Prepare income tax
packets,make coffee,etc.- 01/02/1997-04/15/1996- Lancaster, PA. -Layedoff due to seasonal P/Tjob
only.
ThomMCCannShoe Store
ManagementTrainee andAssistantManager – Layedoff due to wentoutoff business- .Also,Cashier,
SalesProductDemonstrator,Stock/InventoryAssociate ,Cleaner,AccountsReceivable Assistant,
CustomerService Rep.- 01/02/1995-12/31/1993. Greeter,.Openedandclosedthe store ,Price –ticketed
merchandise,Processedspecial catalogordersforspecial occasions ,Processedmark-downs,visual
displays, SecurityAssistant,Cross-Trainedtenseasonal employeestobecome proficientcashier, sales,
stock associates ,assistedwithemployee workschedules,etc.

3. EDUCATION
Associatesof Science andB.S.DegreesinBusiness AdministrationwithconcentrationinHuman
ResourcesManagement –PennState University- Erie,PA
Associatesof Science Degree inCommunications,Arts,and General Sciences- PennState University-
Reading,PA
MicrosoftDesktopApplicationsDigital Literacy,andCustomerService RepresentativeCertifications
fromLabor and Industry.OSHA and FoodServe Safety/LicensesRestaurantManagementCertifications.
Also,Accounting,Bookkeeping,andAdministrative AssistantCertificationstoo.