Sharikhusain Sayed is seeking a position that allows him to contribute substantially to an organization. He has over 2 years of experience as a Customer Support Engineer and Hardware & Network Engineer. His technical skills include installing and troubleshooting Windows, networking, antivirus software, printers, and remote desktop tools. He has a bachelor's degree in arts and certifications in hardware, networking, mobile repair, and computer applications.

1. SHARIKHUSAIN SAYED
Gulistan House Part-V,
Near Municipal Dispensary, RS Marg,
Pathanwadi Malad (E), Mumbai-400097 E-Mail: shariksayyed786@gmail.com
Mob. No. : +91 8108648363 / +91 9768707002 shariksayyed786@outlook.com
OBJECTIVE:
Firm believer in success thought hard work. Sincerely, Joy and pride in my work. To be the part of an
organization wherein I am involved in contributing substantially to the organization.
TECHNICAL SKILLS:
OS installation: - Windows Server 2008, Windows Server 2012, Windows 7, Windows 8, Windows10.
Assembling, hardware up gradation troubleshooting.
Windows maintenance, dual booting, upgrade & update the windows.
MS outlook configuration, Outlook backup & restore and troubleshooting.
Disk Management, partitions.
Printer installation and troubleshooting.
Antivirus update & virus protection.
Scanner configuration & troubleshooting.
Troubleshooting of hardware and O/S.
Basic Networking, Map drive, Data sharing.
TCP/IP Configuration, Internet Maintenance.
Data Cards configure and troubleshooting.
Remote support (Amy Admin, Team Viewer, Show My Pc & VNC, etc.)
Wireless Networking, Networking in Domain environment.
User Profiles Backup and Restore.
Sharing folder, sharing device & Printer.
KEY SKILL:
• Good Communication Skills,
• Energetic,
• Positive Approach,
• Hard Working.
EXPERIENCE:
 CMS IT Services Pvt Ltd as a Customer Support Engineer.
(22th
Jun 2015 to 22nd
June 2016)
Job Responsibilities:
 Operating Systems: Windows 7, Windows 8, Windows 10.
 Providing Support through Remote connection for more than 150 branches.
 Troubleshoot Network Problem with coordination of ISP and Server team.
 Installation of Various Ant viruses & updating like Symantec etc.
 Installing, configuring & troubleshooting of all Printers like HP, CANON, RICOH Network
printers & Scanner and various other Desk Jet, Inkjet and Laser printer.
 Configuring Exchange E-mailaccount in Android, Tablet, iPhone, iPad.
 Solving the query of users through Remote access like VNC, Team viewer, and Remote Desktop
control.
 Installation, Configuration & troubleshooting of various E-mail clients Outlook & Thunderbird,
etc.
 Installation of Windows Patches and Updating of Antivirus Definition.
 Talking staff or clients through a series of actions, either face to face or over the telephone to
help set up systems or resolve issues.

2.  Educomp Solution Pvt Ltd as a Hardware & Network Engineer.
(17th
February 2014 to 16th
February 2015)
Job Responsibilities:
 Providing assistance in building up and running a strong technical network for the
organization
 Install an updated version of the equipment, software and hardware already in use
 Communicate with end users to understand their technical need and troubles faced while
operating the equipment
 Establish a technical network, upgrade the systems and ensure its smooth operations
 Responsible to ensure smooth operations of the technical devices such as LAN, Desktops,
printers, etc.
 Installation of Windows OS. Windows 7, Windows 8.
 Installation of Various Email Clients like Outlook, thunderbird.
 Printer Installation and configuration.
 Troubleshoot Network Problem with coordination of ISP and Server team.
 Installation of Windows Patches and Updating of Antivirus Definition.
 Take ownership of customer issues reported and see problems through to resolution.
EDUCATIONAL PROFILE:
STANDARD & STREAM SCHOOL / COLLEGE NAME PERCENTAGE/
GRADE
S.S.C - 2007 Pathanwadi Urdu High School 64.92%
H.S.C – Science – 2009 Dr. Zakir Husain Urdu Junior College 80.83%
D.T.ED – 2012 R.C Mahim D.T.ED Boys College 68.50%
B.A - 2014 YASHWANT RAO CHOUHAN OPEN
UNIVERSITY
67.39%
SPECIAL TRAINING & CERTIFICATION:
• MS-CIT & TYPING (30 SPEEDS-English) From Vintek Computer Institute.
 Mobile Repairing, Software Updating & Troubleshooting.
(Android OS & Multimedia Mobiles) from PIIT Institute.
 Hardware & Networking from PIIT institute.
 Diploma in Computer Application from Anjuman Islam CST.
 CCNA from ITS Station.

3. PERSONAL DETAILS:
Father’s Name: Shakir Husain
Mother’s Name: Farhat Shakir Husain
Religion : Muslim
Date Of birth : 1st
March 1992
Nationality : Indian
Gender : Male
Marital status : Single
LANGUAGE: English, Hindi, Urdu
Interest : Listening Music, Reading Novels
DECLARATION:
FOR THE ABOVE STATEMENT WHAT I HAD GIVEN ITS TRUE AND FROM BEST OF MY KNOWLEDGE,I HOPE
I CAN BE SUITABLE FOR THIS JOB &I WILL TRY MY BEST TO GIVE YOUR COMPANY WHATEVER ITS
REQUIRES ME.
THANK YOU
Place:
Date: SHARIKHUSAIN SAYED