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Marta Steele

What’s Lurking Around the
     Talent Corner?
Let’s Talk

              The 2020 Workforce

              Destroying the Case for
               Performance
               Management (sorry)

              The HR Customer

              Open Discussion

                                         2
The 2020 Workforce



To attract, develop and engage
employees, the 2020 workplace will
need to provide an intensely
personalized, social experience.




                                     3
The Times They are a Changin’


 A Demographic Tsunami

 Globalization

 A Culture of
  Connectivity

                                  4
Forward Thinking Practices

 Social Recruiting
 Social Learning
 Accelerated
  Leadership
 Uber Connectedness
 Developing Future
  Talent v. Grading Past
  Performance

                               5
RIP Performance Management




                             6
Killing the Sacred Cow
      Then                                   Now
 Industrial workforce           Knowledge-based workforce
 Tasks are linear, binary       Solutions require collaboration, creativity
 Workers are fungible           Skills are varied and specialized
 Motivate incremental output    Motivate ideas and innovations




                                                                         7
Stop the Madness

 12% indicated that they do not receive feedback from their manager
   regarding job performance
 14% of employees say their performance appraisal conversation
   offered meaningful and relevant feedback
 Only 6% of CEOs thought their appraisals were effective
 McKinsey research finds that only 16% of the 13,000 executives
   interviewed believed their companies could tell high performers from
   low performers


2012 US Employee Report on behalf of Cornerstone OnDemand
Leadership IQ, study of over 48,000 CEOs, Managers & Employees

                                                                          8
Toss out Some of the Bathwater


“It’s time to move away from grading past
performance and towards developing
talent.”




                                            9
The Other Side of the Story:
Is HR Ready?
Considerations:
 Is your HR contact a police officer or an enabler of
  talent? An administrator or business partner?
 What type of influence does your HR customer have?
 How is HR viewed by the business?
 Who else can you build relationships with, without
  alienating HR?




                                                         10
Good Stuff
• Daniel Pink: Drive
  TED: http://www.youtube.com/watch?v=rrkrvAUbU9Y
  http://www.danpink.com/
• Sir Ken Robinson: Out of Our Minds and The Element
  TED: http://www.youtube.com/watch?v=Ue9sAoFcyOU
  http://sirkenrobinson.com/skr/
• PeopleResults blog: Current
•   Alison Maitland & Peter Thomson: Future Work
•   Jeanne Meister & Karie Willyerd: The 2020 Workplace and
    http://2020workplace.com/blog/
•   Marc Effron & Miriam Ort: One Page Talent Management and
    http://www.onepagetalent.com/
•   Jeremy Hope & Steve Player – Beyond Performance Management

                                                                 11
Keep in Touch!
Twitter:              @MartaSteele and
                      @People_Results

LinkedIn:             Marta Steele

PeopleResults :       people-results.com

Subscribe to our blog: Current             12

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What’s Lurking Around the Talent Corner?

  • 1. Marta Steele What’s Lurking Around the Talent Corner?
  • 2. Let’s Talk  The 2020 Workforce  Destroying the Case for Performance Management (sorry)  The HR Customer  Open Discussion 2
  • 3. The 2020 Workforce To attract, develop and engage employees, the 2020 workplace will need to provide an intensely personalized, social experience. 3
  • 4. The Times They are a Changin’  A Demographic Tsunami  Globalization  A Culture of Connectivity 4
  • 5. Forward Thinking Practices  Social Recruiting  Social Learning  Accelerated Leadership  Uber Connectedness  Developing Future Talent v. Grading Past Performance 5
  • 7. Killing the Sacred Cow Then Now  Industrial workforce  Knowledge-based workforce  Tasks are linear, binary  Solutions require collaboration, creativity  Workers are fungible  Skills are varied and specialized  Motivate incremental output  Motivate ideas and innovations 7
  • 8. Stop the Madness  12% indicated that they do not receive feedback from their manager regarding job performance  14% of employees say their performance appraisal conversation offered meaningful and relevant feedback  Only 6% of CEOs thought their appraisals were effective  McKinsey research finds that only 16% of the 13,000 executives interviewed believed their companies could tell high performers from low performers 2012 US Employee Report on behalf of Cornerstone OnDemand Leadership IQ, study of over 48,000 CEOs, Managers & Employees 8
  • 9. Toss out Some of the Bathwater “It’s time to move away from grading past performance and towards developing talent.” 9
  • 10. The Other Side of the Story: Is HR Ready? Considerations:  Is your HR contact a police officer or an enabler of talent? An administrator or business partner?  What type of influence does your HR customer have?  How is HR viewed by the business?  Who else can you build relationships with, without alienating HR? 10
  • 11. Good Stuff • Daniel Pink: Drive TED: http://www.youtube.com/watch?v=rrkrvAUbU9Y http://www.danpink.com/ • Sir Ken Robinson: Out of Our Minds and The Element TED: http://www.youtube.com/watch?v=Ue9sAoFcyOU http://sirkenrobinson.com/skr/ • PeopleResults blog: Current • Alison Maitland & Peter Thomson: Future Work • Jeanne Meister & Karie Willyerd: The 2020 Workplace and http://2020workplace.com/blog/ • Marc Effron & Miriam Ort: One Page Talent Management and http://www.onepagetalent.com/ • Jeremy Hope & Steve Player – Beyond Performance Management 11
  • 12. Keep in Touch! Twitter: @MartaSteele and @People_Results LinkedIn: Marta Steele PeopleResults : people-results.com Subscribe to our blog: Current 12