This document provides guidance on effective communication skills for social media. It discusses choosing an appropriate tone and voice for different platforms. Key points include keeping language simple, using active voice, short sentences and subheadings. Different platforms have different conventions - hashtags on Twitter serve search and context while longer posts are acceptable on Facebook. Proper use of images, fonts, color and layout helps ensure content is easy to read online. Authenticity and giving credit to others engages readers. Effective communication requires understanding audience and rules specific to each social media channel.
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Communication Skills for Social Media Part One
1. Communication Skills for Social Media
Part One
Writing and Photography
Tara Coomans and David Ulrich
The illiterate of the future will be
ignorant of the pen and camera
alike.
—Lazlo Moholy-Nagy, 1936
Lazlo Moholy-Nagy
4. Creative Commons: Annie Mole
Be Nice To Your Reader. Please.
Reading Online Is Different
Key Considerations
Tone
Font Size
Paragraph Size
Language
Content Length
Headings
5. 7 Attributes of the Perfect Blog Post
1. 6 Words That Matter -
Headline
2. Storytelling Hook
3. Short Sentences. At
First.
4. Subheadings
5. 1500-word sweet spot
6. Shareables
credit: http://blog.bufferapp.com/perfect-blog-post-research-data
6. The Art of The Headline
Different Platforms - Different Communication
Talk To The Reader
Be Bold
SHORT
Keywords
What’s In It For Me?
Surprise: “This is NOT a Perfect Blog
Post.”
Curiosity: “10 Tips For Perfect Headlines.
Number 9 Is Impossible.”
Audience: “For Bloggers Who Want More
Traffic”
7. Creative Commons: Annie Mole
Bodies of Text
Use Subheadings
Do your best to keep paragraphs simple.
Keep the language simple.
Remember, shorter sentences are easier to read. Pictures break up text
and draw the eye into the page.
Other tips:
•Bullets help break up text
•Use Active language
•Avoid jargon or acronyms
•Line spacing
8. What Makes The Reader Pay Attention
Engaging Writing
Casual, Personal Styles
Asking Questions, Requesting Comments
What Would YOU Share?
Authenticity, Transparency
Credit Others.
Praise Others.
Including Competitors.
10. • San-Serif Easier to Read on Web
• Impact Your Brand Impression
• Font Sizes Differ On Screen
Typetester.org
pearsonified.com/typography/
the quick
brown fox
the quick
brown fox
the quick
brown fox
the quick
brown fox
the quick
brown fox
Reading Online Is Different
What the Font?
13. Creative Commons: Annie Mole
Key Take Aways
Reading Online Is Different
Speak To The Reader
Personal
Authentic
Be Nice To The Reader
Easy-to-Read Font Styles and Sizes
Keep Paragraphs Concise
Break Up Text
Write Upside Down
Remember Rudy
Simple Language
14. Basic Communication Rules of the Road
Twitter
Abbreviations accepted, but not preferred
Hashtags: chat, search, context
Keywords
Leave Room For Retweets (RT)
71-100 Character Tweets Get Most RT
Give credit to external sources
Link shorteners
Consider your audience & openness
Mentions, RT, viewed positively
Facebook
Plenty of room
Hashtags: newly adopted
Photo posts + content
“Tag” people & businesses
Google+
Hashtags: Search, context
Keywords
Mini-blog
Different Platforms - Different Communication
15. Clearing Up Hashtag Confusion
Hashtags = Keywords
Hashtags Aren’t “OWNED”
Hashtags Can Expand The Audience
No Need To Litter
Different Platforms - Different Communication
16. Key Take Aways
Remember The Rules of the Road
Use Hashtags As a Tool
Be Bold. Be Awesome. Be Headline Savvy.
Why Should I Care To Share?
Different Platforms - Different Communication
17.
18. Five Elements of Photographic Vision
The Frame
Light
The Moment
Color/Tonality
The Subject/Concept
36. To me, photography is the simultaneous recognition, in a fraction of a
second, of the significance of an event as well as of a precise
organization of forms which give that event its proper expression.”
—The Decisive Moment, Henri Cartier-Bresson
73. Apps
Instagram = publishing platform
Camera + = digital image editing
Easy Release = model & property releases
Snapseed = enhance and share from Nik software
Text Edit
74.
75. When you need a photographer
Fashion
Advertising
Product
Journalism (10mpx: RAW)
Head shots
Wedding (prints, lighting)
Print Media
Specialized skill and equipment
Chicago Sun Times?
79. Captions & Attribution
who, what, why, when, where
who made the photo?
(alt tags)
Alecia Hoyt: Waikiki After Dark
Honolulu Weekly: “Prostitutes and Night Life”
Social Media: “Prostitution in Chinatown”
80. Legal & Ethical
• Copyright
– metadata
– public domain
– Google image search, FB thumbnails vs
Pinterest (thumbnail vs publishing)
• Public space vs Private property
• Journalism (Factual images) & image
editing/manipulation
• Privacy, Libel, & Annoyance factor
–restaurants, movies, lectures, clubs,
movies
– Back channel?
83. Finding your own voice and vision
Be Authentic
emotion
stay loose: be spontaneous
revise, revise
experiment
awareness
speak of your life; yourself
epiphany and insight
HUMAN
Transparent, Honest, Open
Resist sounding like a zombie (marketing speak)
OPINIONS GOOD
What are you trying to accomplish? Why are you there? What will share? Who will you share it with? What does your audience want? What do they expect? What works? What will make you unique?
Language
Font and Paragragh Sizes
8 out of 10 people will read your headline
2 out of 10 will read the rest
6 words = google headline
EMOTION: surprise, curiosity, how-to, numbers, reference the audience
Number+Adjective+Keyword+Rationale+Promise
“Seven Life-Changing Blog Post Headline Tips”
Storytelling = personal, antidotal, motivation
Short Sentences = + VISUAL IMAGE
Subheadings = H2, SEO value
Length: 1500 words gets SHARED more 68% more tweets and 22% more FB likes
I get a lot of feedback that this is basic advice, but I read ALOT online and I can tell you, that few people pay attention to these simple tips.
Language
Font and Paragraph Sizes
Optimum length for SEO is between 300-500 words on a page
Research shows 1500 engages readers more.
We use words more casually now, we speak to the writer and we speak about ourselves
Ask questions to prompt conversation
Share worthy information strikes an emotional cord
We can’t ignore bad news, can hide from it. Our responses have to be real and genuine.
We now acknowledge what others do right, we don’t ignore.
Simple fonts are 2X easier to read, compel action.
More complex fonts work better for costly, high-end items (IE Menu, Restaurants)
Size 12 generally too small for web reading
San-Serif (without lines)
Stella. Puppy. Standard Poodle=Smart.
But they also have a short attention span.
She also knows when I’m serious.
Active vs Passive sentences:
“I ate pizza”
“Pizza was eaten by me.”
“She took my bags into the house.”
“My bags were taken into the house”
Put key points at the top of articles.
Make sure to put keywords in header and first line.
Language
Font and Paragragh Sizes
Longer intros expected on FB, G+
Comment If You Can On Twitter
Twitter Lengths That Get
Most misunderstood tool in social media.
hashtags, keywords
not owned, can define tagdef.com
audience expansion on twitter