9.1. The written job presentation
9.1.1. Self-assessment
9.1.2. Market assessment
9.1.3. Resume (vita, qualification brief)
9.1.4. Cover letter to resume
9.2. The job application process – interviews and follow–up
9.2.1. Successful presentation for the job interview
9.2.2. Successful follow-up messages after the interview
9.2.3. Successful negotiating
Business communication and the global contextNazir Ahmed
This document discusses cultural differences and their impact on business communication globally. It begins by defining culture and explaining how communication is influenced by people's backgrounds and experiences. It then outlines several national and individual cultural variables that affect communication styles, such as education, economics, religion, time perception, personal space, manners, and nonverbal signals. Specific differences in practices like business meetings, dining etiquette, dress codes, and decision-making between cultures are provided as examples. The document emphasizes understanding these cultural influences to improve cross-cultural communication.
The document discusses employment communication and the job search process. It provides tips for job seekers on conducting self-assessment, developing a support network, maintaining a positive attitude, being organized and setting goals. It also discusses important documents for applying to jobs like application forms, resumes and CVs. The key stages of job search are identified as assessing resources, identifying employers, applying, and interviewing.
The document discusses good news messages and their effective communication. It identifies the key elements of good news messages as being direct, positive, and focusing on the recipient's achievements or benefits. Good news messages should make the recipient feel appreciated through sincerely praising specific accomplishments and including supportive details. Examples provided are thank you notes, congratulations, recommendations, and responses that follow the good news formula of stating the positive news upfront, providing relevant details, and closing with emphasis on the recipient.
Communication is essential for success in business. Effective communication requires strong listening, speaking, reading, and writing skills. Barriers like noise, perceptions, emotions, and organizational complexity can interfere with communication. Models like SMCR and Shannon-Weaver help explain the communication process as the transmission of messages from a sender through a channel to a receiver, with feedback. For communication to be successful, the message must be understood as intended.
This document provides tips for preparing an effective resume. It discusses including an objective, education, work experience, accomplishments, and references on a resume. Key recommendations include using bullet points to describe duties, highlighting quantifiable achievements, and customizing the resume for each job application. The document also provides dos and don'ts for resume formatting, writing style, and content to create a strong self-promotional document.
The document provides guidance on creating effective persuasive messages. It discusses planning persuasive messages by knowing the product, audience, and desired action. It recommends keeping paragraphs short, using concrete language, and focusing on the receiver. Effective persuasive messages follow the CBO approach and AIDA strategy of attracting attention, building interest, encouraging desire, and calling for action. Non-routine requests and sales messages are two categories of persuasive messages that should be organized differently.
The document provides guidance on effectively communicating bad news messages in writing. It discusses using an indirect plan with a buffer, explanation, implied or expressed decision, and friendly positive close. Specific bad news scenarios are covered, such as credit refusals, order refusals, and announcing price increases. The document emphasizes conveying the news in a fair, reasonable manner while maintaining a positive relationship with the reader.
Business communication and the global contextNazir Ahmed
This document discusses cultural differences and their impact on business communication globally. It begins by defining culture and explaining how communication is influenced by people's backgrounds and experiences. It then outlines several national and individual cultural variables that affect communication styles, such as education, economics, religion, time perception, personal space, manners, and nonverbal signals. Specific differences in practices like business meetings, dining etiquette, dress codes, and decision-making between cultures are provided as examples. The document emphasizes understanding these cultural influences to improve cross-cultural communication.
The document discusses employment communication and the job search process. It provides tips for job seekers on conducting self-assessment, developing a support network, maintaining a positive attitude, being organized and setting goals. It also discusses important documents for applying to jobs like application forms, resumes and CVs. The key stages of job search are identified as assessing resources, identifying employers, applying, and interviewing.
The document discusses good news messages and their effective communication. It identifies the key elements of good news messages as being direct, positive, and focusing on the recipient's achievements or benefits. Good news messages should make the recipient feel appreciated through sincerely praising specific accomplishments and including supportive details. Examples provided are thank you notes, congratulations, recommendations, and responses that follow the good news formula of stating the positive news upfront, providing relevant details, and closing with emphasis on the recipient.
Communication is essential for success in business. Effective communication requires strong listening, speaking, reading, and writing skills. Barriers like noise, perceptions, emotions, and organizational complexity can interfere with communication. Models like SMCR and Shannon-Weaver help explain the communication process as the transmission of messages from a sender through a channel to a receiver, with feedback. For communication to be successful, the message must be understood as intended.
This document provides tips for preparing an effective resume. It discusses including an objective, education, work experience, accomplishments, and references on a resume. Key recommendations include using bullet points to describe duties, highlighting quantifiable achievements, and customizing the resume for each job application. The document also provides dos and don'ts for resume formatting, writing style, and content to create a strong self-promotional document.
The document provides guidance on creating effective persuasive messages. It discusses planning persuasive messages by knowing the product, audience, and desired action. It recommends keeping paragraphs short, using concrete language, and focusing on the receiver. Effective persuasive messages follow the CBO approach and AIDA strategy of attracting attention, building interest, encouraging desire, and calling for action. Non-routine requests and sales messages are two categories of persuasive messages that should be organized differently.
The document provides guidance on effectively communicating bad news messages in writing. It discusses using an indirect plan with a buffer, explanation, implied or expressed decision, and friendly positive close. Specific bad news scenarios are covered, such as credit refusals, order refusals, and announcing price increases. The document emphasizes conveying the news in a fair, reasonable manner while maintaining a positive relationship with the reader.
This office order outlines new menu items and pricing for the college canteen. It lists four new dishes - Pav Bhaji for Rs. 30 per plate, Manchurian for Rs. 40 per plate, Amritsari Kulcha for Rs. 25 per plate, and Chole Bhature for Rs. 30 per plate. The order is signed by the Personnel Manager and copies are to be distributed to two professors.
Business correspondence ppt by Rayees Ahmad Ganaie (Research Scholar at D.A....Rayees Ganaie
The document discusses business correspondence and its various types, including business letters, memos, faxes, and emails. It describes the major parts of business letters, such as the heading, date, greeting, body, complimentary close, and signature. It also discusses letter styles, such as full-block, modified block, and indented styles. Finally, it outlines the key parts of an application letter, including the heading, date, greeting, four paragraph body emphasizing qualifications and requesting action, and closing.
Hi friends, I have uploaded a PPT on Different types of business letters & guidelines to write it. Please have a look and give your valuable comments and suggestions.
This document discusses communication skills important for business telephony. It covers topics like the role of the telephone in business, communication models, key telephoning skills of listening, questioning and speaking. It also discusses handling incoming calls, dealing with different customer types and difficult callers, and addressing customer problems. The key points are that telephony is essential for modern business communication, listening is an important skill, and addressing customer problems requires a systematic process to identify issues and agree on solutions.
The document provides tips for creating an effective resume and cover letter to help get a job interview. It emphasizes that the resume should be brief, highlight relevant qualifications and achievements, and be tailored for each job application. The cover letter should introduce key qualifications, summarize experience and skills, and request an interview. References and proper formatting are also important to include.
This document provides an overview of business communication and presentation skills. It discusses key aspects of communication like mediums, messages, audiences and barriers. It also covers topics like nonverbal communication, communication goals, presentation structure, PowerPoint tips and report writing. The document aims to improve readers' understanding of effective business communication.
Effective communication requires a clear message from the speaker, an active listener, and a shared understanding between both parties. Some principles for effective communication include completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. When communicating, one should provide all relevant information, keep the message brief, understand the audience's perspective, use concrete examples, make the meaning clear, be respectful of the listener, and ensure factual accuracy. Following these seven C's of communication can help improve problem solving, decision making, work processes, relationships, and professional reputation.
The document discusses memos, which are shorter and less formal than business letters used for internal organizational communication. Memos have a heading with "To", "From", date, and subject fields. They cover a single topic and can provide information, instructions, requests, or suggestions. An effective memo is well-organized, clearly written, and edited for clarity and correctness. Different types of memos include persuasive, directive, and technical memos used for various communication purposes.
This document provides guidance on handling objections in the sales process. It defines what objections are, when prospects typically object, and the 10 steps of the sales process where objections may arise. It also categorizes six major types of objections (hidden, stalling, no-need, money, product, source) and provides techniques for understanding and responding to each type, including asking questions, rephrasing objections, using third parties, and turning objections into reasons to buy. The overall goal is to help prospects examine reasons for and against the purchase to move them towards a buying decision.
The document discusses the seven C's of effective communication: completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. It provides guidelines for each C, such as including all necessary information for completeness, eliminating unnecessary words to be concise, focusing on the receiver's perspective in consideration, using specific facts and vivid language for concreteness, choosing precise words for clarity, being tactful and respectful for courtesy, and ensuring proper grammar, spelling and accurate information for correctness.
This document discusses the seven C's of effective communication: completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. It provides examples and guidelines for each C, such as including all relevant details for completeness, avoiding unnecessary words for conciseness, focusing on the reader's perspective in consideration, using specific facts and active verbs for concreteness, choosing precise language for clarity, being tactful in courtesy, and ensuring factual accuracy in correctness. The overall message is that following these seven principles can help create effective business communication.
The document discusses different types of interviews. It begins by defining an interview as a formal meeting where a person is asked questions, typically to assess suitability for a job or course of study. The document then covers various classifications of interviews, including by structure (structured, unstructured, semi-structured), purpose (stress, appraisal, exit), content (situational, job-related, behavioral, psychological) and administration (one-to-one, sequential, group, panel). Common interview types like telephone and video conferencing interviews are also mentioned. The document concludes by providing tips for interview preparation and dos and don'ts for interviews.
Effective communication is crucial in today's business environment. Modern organizations are flatter with more diverse workforces collaborating in teams. This requires communication to build trust, promote understanding, empower and motivate employees. Communication skills are essential for managers, who spend 75-80% of their time communicating. Communication provides the critical link between organizational functions. It flows downward, upward and horizontally to exchange information, increase job satisfaction and productivity. Both formal and informal communication networks are important. Characteristics of effective communication include providing practical, concise, fact-based information while clarifying expectations. Feedback is also essential for effective communication.
This document discusses effective business communication. It covers several topics: the importance of communication; communication in ancient societies like Greece, Rome, and India; internal and external communication being the "lifeblood" of organizations; communication skills being important for career success and promotion; and the challenges of communicating in a global market, such as developing the right attitude and being flexible. It also examines the communication process, including the context, sender, message, medium, receiver, and feedback. Key aspects of communication discussed are meanings, perception of reality, and how values and opinions can influence communication.
The most common business letter is buyer’s enquiries of goods and services and sellers ‘ replies giving information and quotation.
While replying to enquiries, one must tell the potential customer what he wants to know and something more. You should present the facts to show how the customer benefits from buying the product/service. You must also depict the advantage of the product.
For more such innovative content on management studies, join WeSchool PGDM-DLP Program: http://bit.ly/ZEcPAc
The process of preparing an effective business massageskomal dulam
The document provides guidance on preparing an effective business message. It discusses planning the message by defining the purpose and analyzing the audience. It also covers organizing the message by choosing ideas, collecting supporting facts, and outlining. The document offers tips for beginning and ending the message effectively, including using an attention-getting opening and a clear call to action closing. Overall, the document emphasizes the importance of thorough preparation and audience awareness to create an impactful business message.
This document discusses business correspondence, which refers to written communication related to business activities. It occurs between organizations, within organizations, or between customers and organizations. Business correspondence is needed to maintain relationships, serve as evidence, create goodwill, allow for formal communication, and be inexpensive. The main types discussed are business letters, emails, memorandums, and sales/application letters. Business letters are the most formal type, usually sent between companies, while emails are less formal for internal communication and memorandums are even less formal messages within a company.
The document discusses types of good news and neutral news messages, providing examples and best practices for writing thank you messages, orders, claims, responses and other routine business communications in a direct and positive tone to build goodwill and encourage future business. It also provides tips on planning messages, composing drafts, and completing messages to ensure clear, well-organized communication.
This document provides information about different types of job interviews and tips for successful interviewing. It discusses one-to-one interviews, panel interviews, stress interviews, technical interviews, and personal/HR interviews. It lists common interview questions and emphasizes the importance of preparing, performing well during the interview, following up after the interview, dressing appropriately, communicating verbally and nonverbally, and showing thanks after the interview. The document also includes dos and don'ts for interviews as well as checklists for various aspects of interviewing.
The document provides an overview of interviewing skills for both interviewers and interviewees. It discusses how to effectively evaluate resumes, prepare interview questions, conduct interviews, and provide tips for interviewers before, during, and after the interview process. The goal is to structure interviews to allow candidates to demonstrate their qualifications for the position through open-ended questions and by making the interview more of a conversation.
Mission India Consultancy www.missionindiaconsultancy.comDinesh Kumar Mishra
-understands career path & compensation
-has completed required training
Office:
-has capacity for new candidate
-can provide required support
Manager:
-is prepared with required documents
-has allotted sufficient time
Environment:
-is conducive for a career discussion
Self:
-is in a positive frame of mind
This ensures a smooth career interview
The career interview process:
1. Welcome the candidate
2. Discuss candidate's strengths
3. Explain expectations & commitments
4. Address any concerns candidate may have
5. Discuss & finalize next steps
6. Close on a positive note
This structured process helps achieve
This office order outlines new menu items and pricing for the college canteen. It lists four new dishes - Pav Bhaji for Rs. 30 per plate, Manchurian for Rs. 40 per plate, Amritsari Kulcha for Rs. 25 per plate, and Chole Bhature for Rs. 30 per plate. The order is signed by the Personnel Manager and copies are to be distributed to two professors.
Business correspondence ppt by Rayees Ahmad Ganaie (Research Scholar at D.A....Rayees Ganaie
The document discusses business correspondence and its various types, including business letters, memos, faxes, and emails. It describes the major parts of business letters, such as the heading, date, greeting, body, complimentary close, and signature. It also discusses letter styles, such as full-block, modified block, and indented styles. Finally, it outlines the key parts of an application letter, including the heading, date, greeting, four paragraph body emphasizing qualifications and requesting action, and closing.
Hi friends, I have uploaded a PPT on Different types of business letters & guidelines to write it. Please have a look and give your valuable comments and suggestions.
This document discusses communication skills important for business telephony. It covers topics like the role of the telephone in business, communication models, key telephoning skills of listening, questioning and speaking. It also discusses handling incoming calls, dealing with different customer types and difficult callers, and addressing customer problems. The key points are that telephony is essential for modern business communication, listening is an important skill, and addressing customer problems requires a systematic process to identify issues and agree on solutions.
The document provides tips for creating an effective resume and cover letter to help get a job interview. It emphasizes that the resume should be brief, highlight relevant qualifications and achievements, and be tailored for each job application. The cover letter should introduce key qualifications, summarize experience and skills, and request an interview. References and proper formatting are also important to include.
This document provides an overview of business communication and presentation skills. It discusses key aspects of communication like mediums, messages, audiences and barriers. It also covers topics like nonverbal communication, communication goals, presentation structure, PowerPoint tips and report writing. The document aims to improve readers' understanding of effective business communication.
Effective communication requires a clear message from the speaker, an active listener, and a shared understanding between both parties. Some principles for effective communication include completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. When communicating, one should provide all relevant information, keep the message brief, understand the audience's perspective, use concrete examples, make the meaning clear, be respectful of the listener, and ensure factual accuracy. Following these seven C's of communication can help improve problem solving, decision making, work processes, relationships, and professional reputation.
The document discusses memos, which are shorter and less formal than business letters used for internal organizational communication. Memos have a heading with "To", "From", date, and subject fields. They cover a single topic and can provide information, instructions, requests, or suggestions. An effective memo is well-organized, clearly written, and edited for clarity and correctness. Different types of memos include persuasive, directive, and technical memos used for various communication purposes.
This document provides guidance on handling objections in the sales process. It defines what objections are, when prospects typically object, and the 10 steps of the sales process where objections may arise. It also categorizes six major types of objections (hidden, stalling, no-need, money, product, source) and provides techniques for understanding and responding to each type, including asking questions, rephrasing objections, using third parties, and turning objections into reasons to buy. The overall goal is to help prospects examine reasons for and against the purchase to move them towards a buying decision.
The document discusses the seven C's of effective communication: completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. It provides guidelines for each C, such as including all necessary information for completeness, eliminating unnecessary words to be concise, focusing on the receiver's perspective in consideration, using specific facts and vivid language for concreteness, choosing precise words for clarity, being tactful and respectful for courtesy, and ensuring proper grammar, spelling and accurate information for correctness.
This document discusses the seven C's of effective communication: completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. It provides examples and guidelines for each C, such as including all relevant details for completeness, avoiding unnecessary words for conciseness, focusing on the reader's perspective in consideration, using specific facts and active verbs for concreteness, choosing precise language for clarity, being tactful in courtesy, and ensuring factual accuracy in correctness. The overall message is that following these seven principles can help create effective business communication.
The document discusses different types of interviews. It begins by defining an interview as a formal meeting where a person is asked questions, typically to assess suitability for a job or course of study. The document then covers various classifications of interviews, including by structure (structured, unstructured, semi-structured), purpose (stress, appraisal, exit), content (situational, job-related, behavioral, psychological) and administration (one-to-one, sequential, group, panel). Common interview types like telephone and video conferencing interviews are also mentioned. The document concludes by providing tips for interview preparation and dos and don'ts for interviews.
Effective communication is crucial in today's business environment. Modern organizations are flatter with more diverse workforces collaborating in teams. This requires communication to build trust, promote understanding, empower and motivate employees. Communication skills are essential for managers, who spend 75-80% of their time communicating. Communication provides the critical link between organizational functions. It flows downward, upward and horizontally to exchange information, increase job satisfaction and productivity. Both formal and informal communication networks are important. Characteristics of effective communication include providing practical, concise, fact-based information while clarifying expectations. Feedback is also essential for effective communication.
This document discusses effective business communication. It covers several topics: the importance of communication; communication in ancient societies like Greece, Rome, and India; internal and external communication being the "lifeblood" of organizations; communication skills being important for career success and promotion; and the challenges of communicating in a global market, such as developing the right attitude and being flexible. It also examines the communication process, including the context, sender, message, medium, receiver, and feedback. Key aspects of communication discussed are meanings, perception of reality, and how values and opinions can influence communication.
The most common business letter is buyer’s enquiries of goods and services and sellers ‘ replies giving information and quotation.
While replying to enquiries, one must tell the potential customer what he wants to know and something more. You should present the facts to show how the customer benefits from buying the product/service. You must also depict the advantage of the product.
For more such innovative content on management studies, join WeSchool PGDM-DLP Program: http://bit.ly/ZEcPAc
The process of preparing an effective business massageskomal dulam
The document provides guidance on preparing an effective business message. It discusses planning the message by defining the purpose and analyzing the audience. It also covers organizing the message by choosing ideas, collecting supporting facts, and outlining. The document offers tips for beginning and ending the message effectively, including using an attention-getting opening and a clear call to action closing. Overall, the document emphasizes the importance of thorough preparation and audience awareness to create an impactful business message.
This document discusses business correspondence, which refers to written communication related to business activities. It occurs between organizations, within organizations, or between customers and organizations. Business correspondence is needed to maintain relationships, serve as evidence, create goodwill, allow for formal communication, and be inexpensive. The main types discussed are business letters, emails, memorandums, and sales/application letters. Business letters are the most formal type, usually sent between companies, while emails are less formal for internal communication and memorandums are even less formal messages within a company.
The document discusses types of good news and neutral news messages, providing examples and best practices for writing thank you messages, orders, claims, responses and other routine business communications in a direct and positive tone to build goodwill and encourage future business. It also provides tips on planning messages, composing drafts, and completing messages to ensure clear, well-organized communication.
This document provides information about different types of job interviews and tips for successful interviewing. It discusses one-to-one interviews, panel interviews, stress interviews, technical interviews, and personal/HR interviews. It lists common interview questions and emphasizes the importance of preparing, performing well during the interview, following up after the interview, dressing appropriately, communicating verbally and nonverbally, and showing thanks after the interview. The document also includes dos and don'ts for interviews as well as checklists for various aspects of interviewing.
The document provides an overview of interviewing skills for both interviewers and interviewees. It discusses how to effectively evaluate resumes, prepare interview questions, conduct interviews, and provide tips for interviewers before, during, and after the interview process. The goal is to structure interviews to allow candidates to demonstrate their qualifications for the position through open-ended questions and by making the interview more of a conversation.
Mission India Consultancy www.missionindiaconsultancy.comDinesh Kumar Mishra
-understands career path & compensation
-has completed required training
Office:
-has capacity for new candidate
-can provide required support
Manager:
-is prepared with required documents
-has allotted sufficient time
Environment:
-is conducive for a career discussion
Self:
-is in a positive frame of mind
This ensures a smooth career interview
The career interview process:
1. Welcome the candidate
2. Discuss candidate's strengths
3. Explain expectations & commitments
4. Address any concerns candidate may have
5. Discuss & finalize next steps
6. Close on a positive note
This structured process helps achieve
-understands career path and compensation
-has completed required training
Office:
-has capacity for new candidate
-can provide required support
Manager:
-is prepared with required documents
The career interview is the final step before
inviting a candidate to join the organization.
It is important to ensure the candidate is
fully prepared.
The career interview allows the manager to
assess the candidate's understanding,
commitment and fit for the role.
It is an opportunity to address any
outstanding questions and ensure mutual
understanding and agreement before
proceeding with an offer.
A well prepared candidate and manager will
have a productive career interview leading
to the
Learn how to interview your next hire like a pro! So you can hire the right talent in a quick and cost-effective way!
Watch the webinar here:
http://bit.ly/2hgURAI
The training covers:
- The importance of the job interview and why getting it right can save you time and money
- A clear structure and agenda for your interview in order to gather the most relevant information in a short time frame
- Strategic questions to ask during the interview which will allow you to make the best hiring decision
- A list of do’s and don’ts for the interviewer as well as the candidate
A job interview requires research, preparation, implementation, and follow -up. Many of us think we know how to go through the steps but a little review is always helpful.
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The document provides tips for job interviews. It discusses preparing for different types of interviews like screening, telephone, one-on-one, sequential, panel, and group interviews. The tips include researching the organization and position, anticipating questions, having examples to demonstrate skills and accomplishments, practicing responses, dressing appropriately, and following up with a thank you letter. Interviews are an opportunity for the interviewee to convey their qualifications and for the interviewer to evaluate fit for the position. Thorough preparation is key to making a strong impression.
The document provides tips for preparing for and conducting a job interview. It discusses interviewing from both the interviewee and interviewer perspective. It outlines the importance of researching the employer, position, and common interview questions. It also emphasizes practicing responses to typical questions like strengths, weaknesses, accomplishments, as well as behavioral and situational questions. The document advises interviewees to anticipate the unexpected, remain professional, evaluate their performance, and follow-up with a thank you letter.
The document provides an overview of skills and techniques for job interviews. It discusses preparing for an interview, including researching the employer and position, practicing answers to common questions, and anticipating competency-based questions. During the interview, candidates should provide concrete examples from their experience, have good communication skills, and ask relevant questions. Follow-up after the interview includes reviewing one's performance and requesting feedback if not selected. Proper preparation is key to interview success.
This document provides guidance on preparing for a job interview. It outlines important steps like researching the company and job, knowing your strengths and examples of how you meet the job requirements, and practicing answers to common interview questions. Different types of interview questions are described, including motivational questions about why you want the job, technical questions to test your skills, and competency questions about your experiences. Body language, arriving on time, and making a good first impression are also emphasized. Resources for additional preparation help like mock interviews are provided.
Personal Branding: Job Interview Preparation & Personal Goal Setting is a presentation by Paula Rogito from EDAS Consulting Services (Nairobi, Kenya) for South Sudanese Audience at a weekend masterclass on Job Interview Preparation and Personal Goal Setting organised by Excellence Foundation for South Sudan
- An employment interview is a meeting where both the employer and candidate exchange information, with the employer seeking the best talent and the candidate seeking the right job match.
- The typical interview sequence involves multiple stages - screening interviews to filter candidates, selection interviews to identify top candidates, and sometimes a final interview with senior executives.
- Candidates should prepare by researching the company, anticipating common questions, practicing responses, and presenting a professional image during the interview. Thorough preparation helps candidates feel more confident and perform better.
This document provides guidance on interview skills for interviewees. It discusses preparing for an interview in 3 sentences or less:
Prepare thoroughly by researching the company and role, developing examples of how your skills match the job requirements, and practicing positive self-talk. It also recommends presenting with confidence by maintaining eye contact, speaking clearly, and asking thoughtful questions. Finally, it suggests reflecting on your interview performance and using any feedback to strengthen future interviews.
Writing your CV & preparing for interview - Information for tax professionalsThe SR Group
The objective of your CV is to gain you an interview either with a potential employer or a recruitment consultant, and to create a positive impression about you in the mind of the
interviewer before you meet.
It is a good idea to split your CV into four sections: personal information, qualifications, employment history and interests.
Organisations interview in many different ways both in terms of style as well as process. As an interviewee you should never assume that each interview will be structured in exactly the same way and you should always aim to improve your interview style through better preparation and understanding of the interview process. Of course, your greatest ally is the recruitment consultant you are working with who will be able to prepare you based on their knowledge of the organisation and role in question.
The document provides information on preparing for and conducting a successful job interview. It defines what an interview is, its objectives from the employer's perspective, and important facts about the interviewing process. It offers tips for candidates to know themselves, know the employer, prepare for different interview types and questions, and make a good impression through dress, body language, examples, and questions. The document emphasizes the importance of research, practice, and following up after the interview.
This document provides guidance on career development including resume writing, interview preparation, and interview techniques. It discusses conducting self-discovery, writing an effective resume with proper formatting and sections, preparing for different types of interviews through research, maintaining appropriate dress and behavior during interviews, and following up after interviews. The overall aim is to help job seekers successfully navigate the career shaping process.
This document provides guidance on creating effective CVs, cover letters, and application forms. It emphasizes highlighting relevant skills and achievements with evidence-based examples. The CAR method is recommended for responses. CVs should be concise and tailored to the job. Cover letters should promote benefits and reference the CV. Application forms involve matching experiences to competencies using the STAR technique. Proofreading is essential to avoid errors.
This document provides guidance for candidates on preparing for and excelling at job interviews. It discusses researching the organization, preparing answers to common questions, proper interview etiquette like arriving early and dressing appropriately, answering questions confidently and concisely during the interview, asking questions of the interviewer, following up with a thank you letter, and handling potential offers, resignations or counteroffers. It also includes sample questions interviewers may ask and emphasizes practicing behavioral interview techniques by preparing stories that demonstrate skills, qualifications and work experiences.
This document provides guidance on preparing for and excelling in a job interview. It discusses researching the organization, preparing answers to common questions, proper interview etiquette like arriving early and dressing appropriately, how to conduct oneself during the interview through good body language and confidence, closing the interview by reiterating interest and thanking the interviewer, and following up with a thank you letter. Key steps include preparing answers to typical questions about strengths, weaknesses, and goals; arriving 10 minutes early; bringing resume copies and references; dressing professionally; remembering names; making eye contact; asking questions of the interviewer; and sending a thank you note afterwards.
Similar to UNIT 9: THE JOB APPLICATION PROCESS (Business Communication) (20)
UNIT 8: STRATEGIES FOR SUCCESSFUL INTERPERSONAL COMMUNICATION AND GROUP MEE...Awais Javed
8.1. Strategies for successful interpersonal communication
8.1.1. Dyadic communication
8.1.2. Interviewing
8.1.3. Telephoning
8.1.4. Dictating
8.2. Strategies for successful business and group meeting
8.2.1. Background information
8.2.2. Purpose and kinds of meetings
8.2.3. Solving problems in meeting or groups
8.2.4. Leadership responsibilities in meeting
8.2.5. Participants responsibilities in meetings
8.3. How to take minutes of the meeting?
UNIT 7: STRATEGIES FOR ORAL COMMUNICATION (Business Communication)Awais Javed
7.1. Strategies for successful speaking and successful listening
7.1.1. Strategies for improving oral presentation
7.1.2. Strategies for reducing stage fright
7.1.3. Strategies for improving listening skills
7.2. Strategies for successful informative and persuasive speaking
7.2.1. Purpose of informative and persuasive speaking
7.2.2. Kinds of informative and persuasive speaking
7.2.3. Audience analysis for informative and persuasive speaking
7.2.4. Organization for informative and persuasive speaking
7.2.5. Supports for informative and persuasive speaking
UNIT 6: WRITTEN COMMUNICATION: REPORTS (Business Communication)Awais Javed
6.1. Short reports
6.1.1. Suggestion for short reports
6.1.2. Informational memorandum reports
6.1.3. Analytical memorandum reports
6.1.4. Letter reports
6.2. Long (formal) reports
6.2.1. Prefatory sections
6.2.2. Supplemental section
6.2.3. Presentation of the long reports
6.3. Proposals
6.3.1. Purpose of proposal
6.3.2. Kinds of proposals
6.3.3. Parts of proposals
6.3.4. Short proposals
6.3.5. Long formal proposals
6.3.6. Writing style and appearance
UNIT 5: WRITTEN COMMUNICATION: MAJOR PLANS FOR LETTERS AND MEMOS (BUSINESS CO...Awais Javed
Bad-news messages
The right attitude
Plans for bad-news messages
Negative replies to requests
Unfavorable unsolicited messages
Persuasive written messages
Organization of persuasive messages
Persuasive request
Persuasive sales letters
UNIT 4: MESSAGE DESIGN (BUSINESS COMMUNICATION)Awais Javed
4.1. Process of preparing effective business messages
4.1.1. Five planning steps
4.1.2. Basic organizational plans
4.1.3. Beginning and ending
4.1.4. Composing the message
4.2. The appearance and design of business message
4.2.1. Business letters
4.2.2. Memorandums
4.2.3. Special timesaving message media
4.3. Good-news and neutral messages
4.3.1. Organizational plan
4.3.2. Favorable replies
4.3.3. Neutral messages
UNIT 3: BUSINESS COMMUNICATION AND TECHNOLOGYAwais Javed
Managing information within organization
History of technological developments
Challenges to the organization made by new technologies
E-mail & others technologies for communication
Defining e-mail
Using e-mail
Understanding how e-mail works
Understanding the internet
Establishing security
Voice mail
Groupware
CD_ROM database
Teleconferences
Faxes
Managing information out sides the organization
UNIT 2: BUSINESS COMMUNICATION IN CONTEXTAwais Javed
This document provides notes on business communications and intercultural communication. It discusses key topics like business communication in context, cultural variables, and ethics in business communication. Specific sections cover national cultural variables such as education, laws and regulations, economics, politics, religion, social norms and language. Individual cultural variables discussed include perceptions of time, space, food, decision making, communication styles, manners and acceptable dress. The document emphasizes understanding differences in cultural variables to improve intercultural business communications.
UNIT 1: AN OVERVIEW OF COMMUNICATION (Business Communication)Awais Javed
Unit number 1 of Business Communication. It briefly covers the introduction of communication and business communication. This will help reader to clear the basic concepts about communication and business communication
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Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
MATATAG CURRICULUM: ASSESSING THE READINESS OF ELEM. PUBLIC SCHOOL TEACHERS I...NelTorrente
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আমাদের সবার জন্য খুব খুব গুরুত্বপূর্ণ একটি বই ..বিসিএস, ব্যাংক, ইউনিভার্সিটি ভর্তি ও যে কোন প্রতিযোগিতা মূলক পরীক্ষার জন্য এর খুব ইম্পরট্যান্ট একটি বিষয় ...তাছাড়া বাংলাদেশের সাম্প্রতিক যে কোন ডাটা বা তথ্য এই বইতে পাবেন ...
তাই একজন নাগরিক হিসাবে এই তথ্য গুলো আপনার জানা প্রয়োজন ...।
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UNIT 9: THE JOB APPLICATION PROCESS (Business Communication)
1. Business Communications (3456)
• BSCS Semester 3
• Business Communications notes by Awais Javed Satti
• Business Communications notes by Awais Javed Satti
2. UNIT 9: THE JOB
APPLICATION PROCESS
9.1 The written job presentation
• Self-assessment
• Market assessment
• Resume (vita, qualification brief)
• Cover letter to resume
9.2 The job application process – interviews and
follow–up
• Successful presentation for the job
interview
• Successful follow-up messages after the
interview
• Successful negotiating
• Business Communications notes by Awais Javed Satti
3. Written Job Presentation
• Employment messages are
the initial set of activities
and efforts made by a job
seeker while targeting a
particular job opportunity.
• Writing an impressively
presentable resume is the
first step in this regard.
And it is generally
accompanied by a job
application letter.
• Business Communications notes by Awais Javed Satti
5. Self Assessment
Know your Skills Know your
accomplishments
Know your
interests
Know your
personal values
• Use verbs to
describe your skills
• Record
accomplishments
• Use your interests,
preferences and
interests to show
what kind of job
will suit you
• What is important to
you and why shows
your personal values
• Using verbs gives
impression that you
are a dynamic
person
• Use verbs along
with the result of
your
accomplishments
• You may use these
values to understand
what kind of job
you would like
• Business Communications notes by Awais Javed Satti
6. Market Assessment
Written sources of career and job
information
Helpful Persons Regarding
Employers and Jobs
For the following use available and
updated resources online
Self Assessment and Career
planning
Resume and Cover Letter
Preparation
Interviewing Strategies
Internships
International Careers
Alumni
Business Friends
Counselors
Employment Agencies
Former employers and coworkers
Friends, relatives and
acquaintances
Labor unions
• Business Communications notes by Awais Javed Satti
8. Writing Resume
Planning your resume Writing your resume Producing your resume
• Analyzing the
purpose and targeted
audience
• Gathering the
relevant information
• Selecting the best
medium
• Organizing the
resume around your
strengths
• Keeping your resume
honest
• Adapting your
resume to your
audience
• Composing your
resume
• Revising your
resume
• Producing your
resume
• Proofreading your
resume
• Distributing your
resume
• Business Communications notes by Awais Javed Satti
9. Planning your resume
Analyzing your purpose and audience
• As part of your planning, you should be very clear about the purpose that the resume would
serve. A resume would not get you a job; rather it is a tool that would help you get there.
Resume, normally, serves the purpose of getting you an interview.
Gathering relevant information
• You need to be aware of as many relevant things as possible, regarding your employment
hunting. Gather information about potential organizations, and try to find out any specific
information that can be helpful to understand the expectations of prospective employer.
Selecting the best medium
• Select the most appropriate medium for your resume, which should be relevant to the kind of
jobs that you are targeting. There are several options available; MS Word document,
Electronic profile, multimedia resume, or a plain-text document.
Organizing your resume around your strengths
• Your resume should be designed around the best possible things that you can serve the
prospective employer with. An employer, normally, prefers to get those people on board who
have the ability to take it on from the word go, and who can timely produce the results as per
organization’s needs.
• Business Communications notes by Awais Javed Satti
10. Composing
your resume
1. Opening Section
Heading
Job or Career objective
2. Education
3. Work Experience
4. Achievements, Awards, Service Activities
5. Personal Data (Optional)
6. References
• Business Communications notes by Awais Javed Satti
11. Cover letter
to resume
Opening (for Favorable attention)
Middle Paragraph (For Data, Detail)
Personal attitudes, interests, activities,
qualities
Last Paragraph (For easy action)
• Business Communications notes by Awais Javed Satti
12. 9.2 The job application process-Interviews and follow–up
An interview is a formal meeting at which someone is asked questions in
order to find out if they are suitable for a job or a course of study.
Successful presentation for the job interview
Successful follow-up messages after the
interview
Successful negotiating
• Business Communications notes by Awais Javed Satti
13. Types of Job
Interviews
Structured Interview
Open-ended Interview
Group Interview
Stress Interview
Situational Interview
Behavioral Interview
Working Interview
• Business Communications notes by Awais Javed Satti
14. Types of Job
Interviews
Structured Interviews
• Structured interviews are such job interviews where a
pre-set series of questions is asked to the applicant by the
employer or interviewer. Asking same question with same
amount of allotted time and same sequence provides
uniformity to the recruitment & selection process.
Open-ended interviews
• Unlike the structured interview, in open-ended interviews
the applicant is asked open-ended questions without any
pre-set sequence. These types of interviews are useful to
bring out applicant’s personality.
Group Interview
• Having a combined sitting of several job candidates, and
interviewing them at the same time is called as group
interview. Being present in a group of people, this type of
interview can help in assessing the applicant`s
interpersonal skills.
• Business Communications notes by Awais Javed Satti
15. Types of Job Interviews
Stress Interview
A candidate may not
like to experience such
an interview, where the
employer imposes stress
on the candidate, by
asking the question that
can unsettle the
candidate.
Situational Interview
In a situation interview,
a candidate is given a
particular scenario and
his/her answers and
reactions to such
scenarios are noted. The
scenarios, normally, are
related to the respective
job. So, it may help to
project a candidate’s
reactions to on- job
happenings.
Behavioral Interview
In behavioral
interviews, the
candidates reaction and
strategy to handle a
particular situation in
past is assessed. This
type of interview tries to
explore candidate’s
behavioral patterns in
different type of
situations.
Working Interview
Working interviews are
the one where the
candidate is actually
asked to perform tasks
of the actual job. For
example, a Customer
Care job candidate may
be asked to attend a
customer’s call and
provide required
services to the customer
using his knowledge,
skills, and abilities.
• Business Communications notes by Awais Javed Satti
16. Interview Preparation
Know
yourself
Know your
resume
Know the
company
Know the
position
Know the
meeting
place, time,
and other
details
Know that
your oral
delivery also
Communicates
Know that your
Nonverbal
appearance
Communicates
loudly
Know some
questions
and answers
Know some
basic salary
ranges
Know that
you must
rehearse
• Business Communications notes by Awais Javed Satti
18. Answering or
Asking
Questions
During the
Interview
Check the list of 25 interview favorite questions
and prepare accordingly
Prepare your questions about company, position
and career advancement
Five sample questions
1. Where do you expect to be in 5 years
2. Give me a list of your strengths and weaknesses
3. What do you think it takes to be successful in
this position
4. Give me three reasons why you are interested in
this position
5. Describe the kind of boss you prefer
• Business Communications notes by Awais Javed Satti
19. Successful follow-up after the interview
• Following-up after a job
interview is an important,
yet often overlooked, part
of the job search process.
• It allows you to thank the
interviewer for his or her
time
20. Successful
follow-up after
the interview
1. Ask for a timeline.
2. Ask for your interviewer's business card.
3. Send a thank you note by email.
4. Make notes about the interview while it is still fresh
in your mind.
5. After the indicated time period has passed, follow up
with a single email or phone call
6. Respond promptly if you are contacted about a
second interview or a job offer.
7. Even if you didn't get the job, thank the interviewer
for their time
8. Don't harass the company
9. Don't go to the company in person, unless invited
10. Don't avoid the follow-up letter or phone call
• Business Communications notes by Awais Javed Satti
21. Successful
follow-up
after the
interview
Ask for timeline
This is extremely useful, as it will give you some
indication of how long you are expected to wait for a
decision and of when it will be appropriate to follow up
with the correct person.
Ask for Interviewers timeline
This will give you the person’s correct contact
information, including name, title, mailing address and
email address, which will save you time when you are
sending your thank you note and letter.
Send a Thank You note by email
This shows the interviewer that you are both enthusiastic
and organized and ensures that they will not forget you as
a candidate.
Make notes about the interview while it is still fresh in
your mind.
This will help you to tailor your responses should you be
called to a second interview, or may give you some
indication of where you went wrong if you are not.
• Business Communications notes by Awais Javed Satti
22. Successful
follow-up
after the
interview
After the indicated time period has passed, follow up
with a single email or phone call
If the time period they specified it would take for them to
reach a decision has passed - whether it has been two
days or two weeks - it is now appropriate for you to
follow up about the decision via email or phone call
Respond promptly if you are contacted about a
second interview or a job offer.
Making them wait for a response is unprofessional and
makes it seem like you are not enthusiastic about the job
Even if you didn't get the job, thank the interviewer
for their time
Don't be angry or overly disappointed - accept the fact
that there were probably many other qualified candidates
and view it as a valuable learning experience.
• Business Communications notes by Awais Javed Satti
23. Successful
follow-up
after the
interview
Don't harass the company
Being over-eager and bombarding the company
with follow-up emails and phone calls is not a
good idea and can actually harm your chances of
getting the position.
Don't go to the company in person, unless
invited
Showing up at the company uninvited is a
definite no-no. It puts pressure on the hiring
manager or interviewer to speak with you, even
though the timing may be very inconvenient for
them.
Don't avoid the follow-up letter or phone call
Some people erroneously think they should just
wait for a decision and not bother the
interviewer. This is not the correct tactic.
• Business Communications notes by Awais Javed Satti
24. Successful Negotiating
• Being personally satisfied, being at ease with a compromise is a
valuable lesson in negotiation
• Basic Preparation for Negotiating the job offer
• Spend time in gathering comparative financial and benefit
information in order to present your most forceful arguments for
your position
• Sources; Alumni, placement reports, your own resume, National
Business Employment Weekly
• Business Communications notes by Awais Javed Satti
25. Negotiating the Basic Issues of Job
Negotiate Your Total
Compensation
Package
Cash issues Fringe or other
benefits issues
Your position Your work
environment
Your beginning
/ ending work
benefits
• Business Communications notes by Awais Javed Satti
26. Successfully Negotiating a Job Offer
Prepare Carefully
Gather information from alumni,
friends, placement reports, your own
resume and national publications
Know Specific data
Collect reliable information about
the median and range of salaries in
your functional area, your industry,
and even your geographic area of the
country
Organize negotiating plan into four
parts
• Compensation issues as cash and
fringe benefits
• Position within the company
• Environment of the company
• Beginning and ending of work
benefits
• Business Communications notes by Awais Javed Satti