Unified communications (UC) can help organizations bridge the growing complexity gap between different employees, departments, locations and devices by providing a consistent interface across multiple media types. UC integrates voice, video, data and mobile applications to allow improved collaboration. This increases productivity by allowing distributed teams to work together seamlessly as if they were in one location. While complexity and the use of different devices, networks and applications is rising, UC from a single vendor can streamline communications and provide the mobility, security and quality teams need to succeed.

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The Winning Edge:
Enabling your team to reach its full potential
Unified Communications
You work for a winning organization, but the game of networking and collaboration is
changing. To avoid becoming an also-ran, you’ve got to understand what’s happening:
Different employees in different departments and different locations all
must work together, like a smooth-running football team. But employees
may not be well-positioned to succeed. In fact, they may be playing
according to different rules; or even different sports.
Things are becoming more complex, but you won’t be getting a larger
budget or more staff. Result ...
UNIFIED COMMUNICATIONS
Unified Communications will help you bridge the complexity chasm and get your team
pulling together. UC is a set of products that provides a consistent, unified user interface
and user experience across multiple devices and media types:
XO COMMUNICATIONS DELIVERS UC
For most people the benefits of Unified Communications are obvious. Want ROI
numbers? Cisco estimates its sales force of 15,000 will save $63 million to
$80 million per year, thanks to UC.1
No longer are there multiple athletes playing different
sports, but a single team playing the same sport.
IP NETWORKS
are being used for
voice, data and video.
BYOD AND MOBILITY
are bringing new devices
and usage patterns
into the organization.
CLOUDS,
public and private,
are becoming
pervasive.
BUSINESS CONTINUITY
is more important
than ever.
Your team
members use a wide
range of user devices,
including tablets, smart phones,
laptops and desktops. No matter
where your team members are,
your UC system will find them and
will deliver the experience they are
used to, securely, thanks to the
unique “presence” capability
of UC. In today’s mobile
organizations, that’s not a
luxury, but a necessity.
DATA
CALL
EMAIL
VIDEO
BUSINESS
APP
CONTROL
SPEECH
RECOGNITION
VOICE
IM
SHA
RING
THE COMPLEXITY CHASM:
INCREASED PRODUCTIVITY FOLLOWS NATURALLY
WHEN THESE CAPABILITIES ARE UNIFIED:
Cloud Voice
& Telephony
Conferencing Collaboration Messaging Voicemail Presence & IM
INCREASED PRODUCTIVITY
Since UC requires different technologies that need to work together,
buying an integrated solution from a single vendor is the way to go.
Give your team the high quality, resiliency, security
and mobility they need to succeed with UC.
WELCOME TO THE ETHERVERSE.
XO COMMUNICATIONS DELIVERS:
1. http://www.cisco.com/web/about/ciscoitatwork/unified_comm/Unified_Comm_Benefits_web.html
Unified Communications can help get them on
the same field, playing the same sport by the
same rules and in synch with one another.
PLAYING THE RIGHT GAME
THE GAME IS CHANGING
IT INITIATIVES
ENDPOINTSONNETWORK
CLOUD COMPUTING
BYOD
MOBILE APPS
VIRTUALIZATION
UC
WIRELESS ACCESS
IT BUDGETS
COMPLEXITY
CHASM
Without a strategy to
bridge the complexity
chasm, you will be
challenged to compete.
UC = INCREASED PRODUCTIVITY
Source: ZK Research
Hosted PBX
SIP Services
Hosted Contact Center Services
Mobility/BYOD
Intelligent Call Routing
Interactive Voice Response
Outbound Call Notification
Audio Conferencing
Exchange