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Types of
communication
By:
Betzabel Batista
There are commonly three types
of communication methods
• Verbal Communication
• Non-Verbal Communication
• Written Communication
VERBAL COMMUNICATION
Utilizes language to impart information.
Verbal communication seems like the most
obvious of the different types of communication.
It utilizes the spoken word, either face-to-face or
remotely. Verbal communication is essential to
most interactions, but there are other nonverbal
cues that help provide additional context to the
words themselves. Pairing nonverbal
communication with the spoken word provides a
more nuanced message.
Non-Verbal Communication
• Non-Verbal Communication
refers to communication that is
produced by some means other
than words (eye contact, body
language, or vocal cues. In
other words, communication
without using words, such as
gestures, body language, the
facial expressions is called non-
verbal communication.
Non-Verbal Communication
So, you need to consider
• Facial expressions
• Eye contact
• Interpersonal distance
• Touch
• Body orientation and posture
• Hand and other gestures
• Your appearance
There are two key forms on non-
verbal communication
• Closed body language: Crossed arms/legs, Avoiding eye
to eye contact and Looking downwards.
• Open body language: Open arms, Eye to eye contact and
Smiling.
Written Communication
• Written communications are printed
messages.
• Written communication, can be
constructed over a longer period of time.
It is often asynchronous (occurring at
different times).
• A written communication can also be
read by many people. It’s a “one-to-many”
communication
Written Communication examples
• Emails.
• Text messages.
• Blog posts.
• Business letters.
• Reports.
• Proposals.
• Contracts.
• Job descriptions.
Formal Communication
• Is defined as the communication in which
the information is reached through proper
channels or routes.
• The main aim of this communication is to
properly converse and making sure that the
information has reached correctly.
• This communication is considered as an
effective communication mode as it saves
time through its systematic flow of
communication.
Informal Communication
• is defined as communication that does not
undertake formal methods to communicate.
People/ subordinates do not follow the rigid
rules of the organization.
• People converse freely without any bondage.
• There are no official rules, systems, or
guidelines to communicate.
Online Communication
• Online communication is how people
communicate, connect, transact to
send, retrieve, or receive information
of any kind via the internet using
digital media.
Types of online communication
• Emails: are instant and fast. They are used for personal as well
as professional use. Gmail, Yahoo mail, Microsoft Outlook.
• SMS: It is the common abbreviation of Short Messaging service.
As the name suggests, it is short and instant, usually with 160
characters. They are typically transmitted from the sender to the
receiver via phone or the internet.
• Instant messengers: This is a recently evolved, more popular
method of communicating. It is more prevalent amongst
youngsters and college students since it features alphanumeric
characters – pictorial messages known as emojis.
•
• Forums: There are multiple users present, and each of the users
interacts with each other by posting messages on the same trail of
messages.
• Whiteboards: This application usually works like a physical
whiteboard in which one person can be said as a presenter shares the
board with other viewers, and he can draw or write while others can
see it.

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Types of communication verbal and Non Verbal

  • 2. There are commonly three types of communication methods • Verbal Communication • Non-Verbal Communication • Written Communication
  • 3. VERBAL COMMUNICATION Utilizes language to impart information. Verbal communication seems like the most obvious of the different types of communication. It utilizes the spoken word, either face-to-face or remotely. Verbal communication is essential to most interactions, but there are other nonverbal cues that help provide additional context to the words themselves. Pairing nonverbal communication with the spoken word provides a more nuanced message.
  • 4. Non-Verbal Communication • Non-Verbal Communication refers to communication that is produced by some means other than words (eye contact, body language, or vocal cues. In other words, communication without using words, such as gestures, body language, the facial expressions is called non- verbal communication.
  • 5. Non-Verbal Communication So, you need to consider • Facial expressions • Eye contact • Interpersonal distance • Touch • Body orientation and posture • Hand and other gestures • Your appearance
  • 6. There are two key forms on non- verbal communication • Closed body language: Crossed arms/legs, Avoiding eye to eye contact and Looking downwards. • Open body language: Open arms, Eye to eye contact and Smiling.
  • 7. Written Communication • Written communications are printed messages. • Written communication, can be constructed over a longer period of time. It is often asynchronous (occurring at different times). • A written communication can also be read by many people. It’s a “one-to-many” communication
  • 8. Written Communication examples • Emails. • Text messages. • Blog posts. • Business letters. • Reports. • Proposals. • Contracts. • Job descriptions.
  • 9. Formal Communication • Is defined as the communication in which the information is reached through proper channels or routes. • The main aim of this communication is to properly converse and making sure that the information has reached correctly. • This communication is considered as an effective communication mode as it saves time through its systematic flow of communication.
  • 10. Informal Communication • is defined as communication that does not undertake formal methods to communicate. People/ subordinates do not follow the rigid rules of the organization. • People converse freely without any bondage. • There are no official rules, systems, or guidelines to communicate.
  • 11. Online Communication • Online communication is how people communicate, connect, transact to send, retrieve, or receive information of any kind via the internet using digital media.
  • 12. Types of online communication • Emails: are instant and fast. They are used for personal as well as professional use. Gmail, Yahoo mail, Microsoft Outlook. • SMS: It is the common abbreviation of Short Messaging service. As the name suggests, it is short and instant, usually with 160 characters. They are typically transmitted from the sender to the receiver via phone or the internet. • Instant messengers: This is a recently evolved, more popular method of communicating. It is more prevalent amongst youngsters and college students since it features alphanumeric characters – pictorial messages known as emojis. •
  • 13. • Forums: There are multiple users present, and each of the users interacts with each other by posting messages on the same trail of messages. • Whiteboards: This application usually works like a physical whiteboard in which one person can be said as a presenter shares the board with other viewers, and he can draw or write while others can see it.