SlideShare a Scribd company logo
Pet Peeve #1
Used under Creative Commons licensing.
http://www.flickr.com/photos/phoenixreguy/4809292076/
Pet Peeve #2
Pet Peeve #3: Crappy Writin
Pet Peeve #4: Tweet, take notes – that’s fine
But pay attention. Your time, your dime…
                 http://www.gocomics.com/frogapplause/2012/01/16/
Component       Points   Score      Grade
Participation   15       93-100     A
Homework        20       90-92      A-
Project         25       88-89      B+
Midterm Exam    20       83-87      B
Final Exam      20       80-82      B-
                         78-79      C+
                         73-77      C
                         70-72      C-
                         68-69      D+
                         63-67      D
                         60-62      D-
                         Below 60   F
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http://www.flickr.com/photos/darwinbell/155183682
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http://www.flickr.com/photos/burwash_calligrapher/
6478042809/




http://www.flickr.com/photos/queen_of_subtle/4462
520710/




http://www.flickr.com/photos/videocrab/116136642/




http://www.flickr.com/photos/aslanmedia_official/62
92167103/



Used under Creative Commons licensing.
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http://www.prwatch.org/prwissues/1996Q4/ewen.html   http://www.economist.com/node/17722733
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    http://www.flickr.com/photos/makasu/397792717/
http://www.flickr.com/photos/tncountryfan/6176358339/



http://www.tomiahonen.com/   * Recently he’s talked about an eighth form of mass media:
                              augmented reality.
http://articles.businessinsider.com/2011-01-14/tech/30099341_1_market-value-interactive-services-phase
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    http://significa.edelman.dev.auctollo.net/government-and-new-media-2/
                                                                            http://www.flickr.com/photos/36498826@N02/4324885147
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    Shared by Chris Cheong   http://www.flickr.com/photos/30975003@N06/3837106588
The old model, or one reason why PR is flawed




Megaphone                                                                  The Earth
Flickr image uploaded by thivierr                                          Taken 7 December, 1972
Shared under Creative Commons                                              Apollo 17 mission
Attribution-Share Alike 2.0 Generic                                        Courtesy: NASA
License


                                                                     Fresh Ground, Inc.
We’ll tackle how to
overcome these silos
in the Procedural
Framework discussion
Social media practitioners fall victim to three key ailmen
    This is one of them…


•




                                   TALKING HEAD SYNDROME
The Reality




              Fresh Ground, Inc.
The Reality




              Fresh Ground, Inc.
The Reality




              Fresh Ground, Inc.
The Reality




              Fresh Ground, Inc.
The Reality




              Fresh Ground, Inc.
The Reality




              Fresh Ground, Inc.
The Reality




              Fresh Ground, Inc.
The Reality




              Fresh Ground, Inc.
The Reality




              Fresh Ground, Inc.
A New Model




Ideate                                                           Share                                 Listen                                   Change
Flickr image uploaded by Caveman (Kickin' 66 with Pete Zarria)   Flickr image uploaded by Ed Yourdon   Flickr image uploaded by andronicusmax   Flickr image uploaded byadam*b
Shared under Creative Commons                                    Shared under Creative Commons         Shared under Creative Commons            Shared under Creative Commons
Attribution-No Derivative Works 2.0 Generic                      Attribution-Share Alike 2.0 Generic   Attribution 2.0 Generic                  Attribution 2.0 Generic
License                                                          License                               License                                  License


                                                                                                                                                                    Fresh Ground, Inc.
•




    http://www.rackspace.com/blog/social-marketing-strategy/
•
http://www.cluetrain.com/book/95-theses.html
Organizations need to understand and
           respect these four fundamental social
           media philosophical tenets:


     •
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Flickr photo used with permission under Creative Commons license: http://www.flickr.com/photos/ilmatte/1891092762/
http://www.prsa.org/AboutPRSA/Ethics/CodeEnglish/
http://www.forbes.com/sites/davidvinjamuri/2011/11/03/ethics-and-the-5-deadly-sins-of-social-media/
•




•



•




    50
“Ultimately social media is not about the tools,
technology and whiz-bang things. It’s about culture
               and culture change.”
                  - @ScottMonty
Katie Paine, via
“Secrets of Social Media Marketing” Chapter 15
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    “Secrets of Social Media Marketing” Chapter 15
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    “Secrets of Social Media Marketing” Chapter 15
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    “Secrets of Social Media Marketing” Chapter 15
Slide courtesy of KamiHuyse of Zoetica (@kamichat)   http://bit.ly/SMARTObjectives
http://www.kaushik.net/avinash/best-social-media-metrics-conversation-amplification-applause-economic-value/
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        http://gillin.com/blog/2010/06/how-to-calculate-social-marketing-roi/
http://www.netpromoter.com/np/calculate.jsp
 http://en.wikipedia.org/wiki/Net_Promoter
•




http://www.crttbuzzbin.com/2012/01/09/pr-strategists-need-to-kill-ad-value-equivalency-ave-and-get-serious-about-bottom-line-results/
http://metricsman.wordpress.com/2011/04/16/aves-are-a-disease-%E2%80%93-here%E2%80%99s-a-little-vaccine/
http://www.flickr.com/photos/dougtone/4466249877/



        http://www.prweek.com/uk/news/903837/AVE-debate-Measuring-value-PR/
http://www.catherinelane.com/ave-is-a-dying-breed-but-what%E2%80%99s-the-alternative/
 http://www.instituteforpr.org/2010/06/the-barcelona-declaration-of-research-principles/
http://www.cipr.co.uk/content/news-opinion/presidents-blog/4912/barcelona-principles-the-end-of-ave-
                    http://www.pr-media-blog.co.uk/measuring-pr-barcelona-style/
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http://www.rackspace.com/blog/social-marketing-strategy/
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•                                                            these and drop
    –
    –                                                        them in a matrix
    –                                                        for a deeper
•                                                            discussion of the
    –
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                                                             process of social
    –                                                        media.
    –



        http://www.mckinseyquarterly.com/Demystifying_social_media_2958
The Psychographic / Personal Side of Social Media:
         (How People Use Social Media)
                                                                                        2011




     http://forrester.typepad.com/groundswell/2012/01/the-global-social-takeover.html
http://www.flickr.com/photos/npobre/2601582256/
http://www.flickr.com/photos/tunruh/233316674/
http://www.flickr.com/photos/chokola/1229450683/
We’ll revisit these questions later…
(or, the New Media Adoption Process)
Awareness   Knowledge   Interest   Intent   Action   Repeat
http://www.slideshare.net/HubSpot/optimize-your-sales-marketing-funnel
Social media enables targeted marketing responses
at individual touch points along the consumer decision journey.




       http://www.mckinseyquarterly.com/Demystifying_social_media_2958
Social media practitioners fall victim to three key ailmen
    This is the second of them…


•




                                          SHINY OBJECT
                                           SYNDROME
•                             I do some pretty
                                  egregious
•                           paraphrasing here
•                           – the book is better
•
•
•
•

    http://www.contentrulesbook.com/
http://www.mediabistro.com/alltwitter/social-media-key-statistics_b19061
http://gigaom.com/2011/08/16/twitter-by-the-numbers-infographic/
http://gigaom.com/2011/08/16/twitter-by-the-numbers-infographic/
http://blog.hubspot.com/blog/tabid/6307/bid/19023/10-Terrific-New-Twitter-Infographics-in-2011.aspx
http://www.mediabistro.com/alltwitter/social-media-key-statistics_b19061
http://roymorejon.com/social-media-age-demographics-for-facebook-and-twitter/
http://roymorejon.com/social-media-age-demographics-for-facebook-and-twitter/
http://www.mediabistro.com/alltwitter/social-media-key-statistics_b19061
http://mashable.com/2012/02/28/the-marketers-guide-to-pinterest-infographic/
http://www.mediabistro.com/alltwitter/pinterest-twitter-facebook_b21888
http://www.flowtown.com/blog/social-media-demographics-whos-using-which-sites
http://www.chrisbrogan.com/gplusinfographic/

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Todd's BU New Media Slides: Spring 2013 First Half

Editor's Notes

  1. Well, this is what you signed up for. I hope. If not, SOMEBODY’s in the wrong room, and, to be honest, I hope it’s you.
  2. Not sure what that makes you…
  3. Speaking of honesty, that brings us to my PET PEEVE #1: I hope this is the last time we’ll hear this expression in this class.
  4. I do. I’ll almost always edit them out. When you write for PR, you write for journalists, who use the AP stylebook. THIS IS PET PEEVE #2. I used an Oxford comma in the previous slide only to accentuate the pause.
  5. It starts with SMART Objectiveshttp://overtonecomm.blogspot.com/2010/10/commonsense-social-media-measurement.htmlIn order to get results from your marketing and public relations programs, you have to have a clear vision of what you want to achieve. We call these SMART Objectives. They are:Specific: not vagueMeasurable: have numbers attached to themAttainable: Are not too easy, or too hard to achieveResults-Oriented: they are tied to business goalsTime Bound: They have a time frame by which they can be accomplishedAnother way to think of this, is by asking yourself:How many/much of X results to I hope to achieve by X date? How many, by when?Let’s look at an example of a SMART Objective…