Turn a disastrous ERP implementation into a successful one with Lean IT by Klaus Petersen
•
0 likes•2,056 views
Company-wide ERP implementations are quite complicated, and unfortunately, they often turn into nightmares: long delays, cost overruns, business disruption, all this causing great damage to the company and the customers. At the Lean IT Summit 2015, Klaus Petersen explained how at Solar they not only avoided a major disaster, but how they carried out a very successful ERP deployment from which the company came out much stronger in terms of performance and leadership. More about Lean in IT on www.lean-it-summit.com
Report
Share
Report
Share
Download to read offline
Recommended
Unleash your team's creativity with lean by Karim Aouadi
How the Lean approach can enhance the creativity of your software development team? What is at stake for your company and your customers? How Lean Management can speed up this creativity process?
At the Lean IT Summit 2013, the co-founder of BG2AA startup presented how the lean approach was implemented to design a multi-tenant Software as a Service (SaaS) business management platform built on cloud technologies.
Through concrete examples, he explained how visual management, five whys, kaizen, A3 report, PDCA ... are powerful quality catalysts.
More lean IT presentations on www.lean-it-summit.com
Have you tried to lean your IT Service Management? by Daniel Breston
Workshop: IT going slow, reputation poor, service partners not delivering? Your budget is 30% Development and the rest keeping things running with a mix of internal and external IT teams. Your Service Desk does not add value as no one is paid to call them but you do get a lot of calls for help to fix or make a request. You are struggling to maintain compliance or introduce robust disaster continuity. Your PMO and Dev teams struggle to work with the Operations teams. Your SLAs are worthless.
Any of this sound familiar?
ITIL® or COBIT ® are the standard frameworks IT introduces but these seem to add burden and waste. What I did was lean my ITSM processes but first I leaned my IT people (within IT, partners and business stakeholders). A presentation by Daniel Breston at the Lean IT Summit 2015.
More Lean and IT on www.lean-it-summit.com
Making knowledge work visible by Angela Crone, Bombardier at the Lean IT Summ...
Making knowledge work visible by Angela Crone, Bombardier at the Lean IT Summ...Institut Lean France
Since 2010 the IT department in Belfast has been applying Lean IT principles and tools to improve the value they deliver to their customers. Discover the story of their initiative including the application of Kanban and Oobeya to the processes and management approaches. A Lean IT implementation journey presented by Angela Crone from Bombardier Aerospace in Belfast at the Lean IT Summit 2014. More examples of Lean in IT on www.lean-it-summit.comImprove software development speed beyond your customer’s dreams with Lean
The document describes how a French software company called Theodo struggled with client unhappiness, high employee turnover, and low profits when using a traditional development methodology. They adopted agile Scrum practices but clients remained uninvolved until they switched to billing based on time spent rather than fixed price contracts. This engaged clients and improved outcomes. Theodo's success is now attributed to balancing agile Scrum practices with Lean principles while respecting clients, employees, and continuous improvement through tools like visual boards.
Lean Software management: BBC Worldwide case study
David Joyce and Peter Middleton's presentation at the 1st European Lean IT Summit held in Paris in October 2011
www.lean-it-summit.com
How I became a Lean CIO by Sari Torkkola, Lean IT Summit 2014
Three years ago Sari Torkkola was a CIO with great people in her team who...were burning out due to constant fire-fighting and internal customers describing the service level as “IT sucks”. She then realized that the traditional way
of managing does not produce results for anybody. One day, she googled «Lean». 3 years later, she has turned into a leader who coaches everyday. This is the story of her Lean journey. More about Lean IT on www.lean-it-summit.com
Transform a classic IT department into a Lean delivery machine for digital se...
Transform a classic IT department into a Lean delivery machine for digital se...Institut Lean France
At Suez Environnement we took the opportunity of a new strategic project, to radically transform the way we conceive, build and deliver internet applications. We changed the way we build internet platforms using the Cloud. Agile metho¬dologies and Lean management were a big help. We learned that architecture is key for performance but also for organizing the work. We came to the realiza¬tion that traditional applications specifications are no longer needed in 2015. We learned ways to manage developers in a context where most of your IT is out¬sourced. A presentation by Frédéric Charles at the Lean IT Summit 2015Continuous Improvement in Learning & Performing by Arthur van Wylick, EDSN, L...
Continuous Improvement in Learning & Performing by Arthur van Wylick, EDSN, L...Institut Lean France
Making 14 million gas and electricity customers happier using Lean: On the Dutch energy market, EDSN manages the data of approximately 14 million gas and electricity customers. Discover how their Lean program provided a major transformation between grid operators, commercial parties and shipping parties in redesigning their metering data processes and the following results: a reduction of handling time of incidents of 65%, improved client satisfaction by 13% and employee satisfaction by 16%. A presentation by Arthur van Wylick, director of EDSN at the Lean IT Summit 2014. More examples of Lean in IT on www.lean-it-summit.comRecommended
Unleash your team's creativity with lean by Karim Aouadi
How the Lean approach can enhance the creativity of your software development team? What is at stake for your company and your customers? How Lean Management can speed up this creativity process?
At the Lean IT Summit 2013, the co-founder of BG2AA startup presented how the lean approach was implemented to design a multi-tenant Software as a Service (SaaS) business management platform built on cloud technologies.
Through concrete examples, he explained how visual management, five whys, kaizen, A3 report, PDCA ... are powerful quality catalysts.
More lean IT presentations on www.lean-it-summit.com
Have you tried to lean your IT Service Management? by Daniel Breston
Workshop: IT going slow, reputation poor, service partners not delivering? Your budget is 30% Development and the rest keeping things running with a mix of internal and external IT teams. Your Service Desk does not add value as no one is paid to call them but you do get a lot of calls for help to fix or make a request. You are struggling to maintain compliance or introduce robust disaster continuity. Your PMO and Dev teams struggle to work with the Operations teams. Your SLAs are worthless.
Any of this sound familiar?
ITIL® or COBIT ® are the standard frameworks IT introduces but these seem to add burden and waste. What I did was lean my ITSM processes but first I leaned my IT people (within IT, partners and business stakeholders). A presentation by Daniel Breston at the Lean IT Summit 2015.
More Lean and IT on www.lean-it-summit.com
Making knowledge work visible by Angela Crone, Bombardier at the Lean IT Summ...
Making knowledge work visible by Angela Crone, Bombardier at the Lean IT Summ...Institut Lean France
Since 2010 the IT department in Belfast has been applying Lean IT principles and tools to improve the value they deliver to their customers. Discover the story of their initiative including the application of Kanban and Oobeya to the processes and management approaches. A Lean IT implementation journey presented by Angela Crone from Bombardier Aerospace in Belfast at the Lean IT Summit 2014. More examples of Lean in IT on www.lean-it-summit.comImprove software development speed beyond your customer’s dreams with Lean
The document describes how a French software company called Theodo struggled with client unhappiness, high employee turnover, and low profits when using a traditional development methodology. They adopted agile Scrum practices but clients remained uninvolved until they switched to billing based on time spent rather than fixed price contracts. This engaged clients and improved outcomes. Theodo's success is now attributed to balancing agile Scrum practices with Lean principles while respecting clients, employees, and continuous improvement through tools like visual boards.
Lean Software management: BBC Worldwide case study
David Joyce and Peter Middleton's presentation at the 1st European Lean IT Summit held in Paris in October 2011
www.lean-it-summit.com
How I became a Lean CIO by Sari Torkkola, Lean IT Summit 2014
Three years ago Sari Torkkola was a CIO with great people in her team who...were burning out due to constant fire-fighting and internal customers describing the service level as “IT sucks”. She then realized that the traditional way
of managing does not produce results for anybody. One day, she googled «Lean». 3 years later, she has turned into a leader who coaches everyday. This is the story of her Lean journey. More about Lean IT on www.lean-it-summit.com
Transform a classic IT department into a Lean delivery machine for digital se...
Transform a classic IT department into a Lean delivery machine for digital se...Institut Lean France
At Suez Environnement we took the opportunity of a new strategic project, to radically transform the way we conceive, build and deliver internet applications. We changed the way we build internet platforms using the Cloud. Agile metho¬dologies and Lean management were a big help. We learned that architecture is key for performance but also for organizing the work. We came to the realiza¬tion that traditional applications specifications are no longer needed in 2015. We learned ways to manage developers in a context where most of your IT is out¬sourced. A presentation by Frédéric Charles at the Lean IT Summit 2015Continuous Improvement in Learning & Performing by Arthur van Wylick, EDSN, L...
Continuous Improvement in Learning & Performing by Arthur van Wylick, EDSN, L...Institut Lean France
Making 14 million gas and electricity customers happier using Lean: On the Dutch energy market, EDSN manages the data of approximately 14 million gas and electricity customers. Discover how their Lean program provided a major transformation between grid operators, commercial parties and shipping parties in redesigning their metering data processes and the following results: a reduction of handling time of incidents of 65%, improved client satisfaction by 13% and employee satisfaction by 16%. A presentation by Arthur van Wylick, director of EDSN at the Lean IT Summit 2014. More examples of Lean in IT on www.lean-it-summit.comLean with distributed teams
A presentation by Caroline Leclerc at the 1st European Lean IT Summit held in Paris in October 2011.
www.lean-it-summit.com
DOES16 London - Pat Reed - Mind the GAAP: A Playbook for Agile Accounting
Mind the GAAP: A Playbook for Agile Accounting
Pat Reed, Principal Consultant, iHoriz Inc.
With disruptive technology advances, software assets play an increasingly important role in creating competitive advantage through effectively managing business software assets.
As organizations leverage agile practices to deliver better customer value faster, they consistently fall into process traps that block success because agile labor cost accounting is misunderstood and misreported, impacting taxation, higher volatility in Profit and Loss (P&L) statements, and sometimes even dramatic, unnecessary staff cuts in an economy where talent retention is vital to innovation.
This session shares a practical playbook to avoid common pitfalls and gain awareness of what you can do to evolve accounting and reporting practices to leverage the financial advantage of agile and benefit from the significantly increased tax savings and bottomline benefits available with agile capitalization.
This session will unravel the pitfalls and benefits of agile capitalization and explain how to appropriately interpret and apply generally accepted accounting standard (GAAP SOP 98-1 and ASC 350-40) so your organization can increase its agile adoption to deliver more business value faster to customers.
DevOps Enterprise Summit London 2016
"Kaizen spirit in Design work" by Michael Ballé
This document discusses applying lean principles to design work. It argues that focusing on eliminating waste and engaging employees can increase sales, profits and sustainability. Lean is built on mutual trust between customers, employees and management. The key aspects of lean design are continuous improvement (kaizen) and respect for people. Kaizen involves analyzing work in detail to understand and eliminate waste. The document outlines a lean design process involving understanding customer needs, set-based concurrent engineering to avoid rework, using standards, and preparing for production. It emphasizes that people, not systems, enable great design, and managers should act as teachers to develop employee skills and expertise.
How IT can support a Lean Transformation? Daniel T Jones - European Lean IT S...
How IT can support a Lean Transformation? Daniel T Jones - European Lean IT S...Institut Lean France
How IT can support a Lean Transformation? Daniel Jones' presentation from the European Lean IT Summit 2012.
Watch more Lean IT presentations and videos on the event website: www.lean-it-summit.com"Deploying Lean in a bank IT department" by Paul Thysens
This very concrete presentation was shared by Paul Thysens, CIO of BNL bank during the 1st European Lean IT Summit held in Paris in October 2011.
Escaping the Legacy of Mass Production by Prof Daniel T Jones
Breaking through the legacy of mass production: is IT part of the problem and how could it really help to unlock the future?
Discover Prof. Daniel T Jones presentation from the European Lean IT Summit 2013. The video is available here: http://www.youtube.com/watch?v=l5YZ7SCEHPw&list=UUS_BXp5Zg9td-ZfczI1BgZw&feature=share&index=19
More Lean IT videos and presentations on www.lean-it-summit.com
DOES16 London - Philippe Guenet - G3 Model –A Practical Lean Approach to Impr...
G3 Model – A Practical Lean Approach to Improve Technology Delivery in Banks
Mr. Philippe Guenet, Executive Delivery Manager, GFT
2008 was not only the bursting of the credit bubble, but also the explosion of the technical debt in banks. Years / decades of silo-organisations, growth based acquisition and IT legacy led to high cost of ownership and quasi paralysis when faced with high demand on technology resulting from Regulatory changes and Digitalisation. The adoption of Agile aimed to change this but it is slow coming. As a professional service organisation we often feel powerless, like most of our stakeholders, in driving better software delivery lifecycle. We have analysed the blockers step by step and established a new delivery model mixing Lean and Agile to overcome the constraints. In this talk we will review the typical patterns of IT waste and the practical solutions we experimented with to drive a more efficient delivery of technology – now in its 3rd generation (G3 model).
Built in Quality by Michael Ballé - Lean IT Summit 2013
Do you use kanban to visualize workflow, measure and manage flow, limit work in progress...? This is not why Taichi Ohno invented kanban! Kanban is a tool of Kaizen: The point of kanban is the discipline of learning everytime we reduce the batch.
Through the example of an Agile team, Michael Ballé from Institut Lean France explains how the company manager started involving everyone in the problem solving.
Michael Ballé's presented "Lean or Agile: using kanban to build in quality" at the Lean IT Summit 2013. Watch the video here: http://www.youtube.com/watch?v=BBANsmeam8w&list=UUS_BXp5Zg9td-ZfczI1BgZw&feature=share&index=17
Discover more Lean IT stories on www.lean-it-summit.com
Leveraging Agile and Lean to Transform Your Organization with Donna Knapp, IT...
The postal business is changing at a rapid pace and the Postal Service must continue to change quickly to remain relevant and competitive in the marketplace. The Postal Service implemented the Agile methodology, replacing the traditional waterfall methodology to improve project communication, increase customer satisfaction, realize business benefits quickly, and improve overall quality. Please join us as Mark outlines the challenges Postal faced before using Agile, how Agile has been implemented across the enterprise, lessons learned, benefits and where they are headed next with Agile Transformation.
ITIL® endlich Agile
The document discusses integrating ITIL and Agile approaches. It provides an overview of Agile principles including focusing on business needs, collaborating, developing iteratively and incrementally, communicating continuously, and demonstrating control. Timeboxing and MoSCoW prioritization are presented as key Agile techniques. The document also discusses how Agile differs from traditional project management with its emphasis on empowered self-directed teams, collaboration, and adaptability to change.
Lean Management System
Most lean-agile transformations are missing a critical ingredient to sustain their improvements: a Lean Management System. A Lean Management System is an approach to running an organization that can not only sustain the improvements from their lean transformation but continuously improve as well.
Lean and ITIL: reaching to the (hidden) face of the moon by Nicolas Stampf, BP2i
Lean and ITIL: reaching to the (hidden) face of the moon by Nicolas Stampf, BP2iInstitut Lean France
ITILv2 certifies people, not organizations. Yet it’s a library of good practices that organizations are supposed to follow. So, with predefined processes as a North Star to reach for, it’s very attractive to wanting to use Lean to improve them. Yet, when you first grasp the situation, you soon discover that the shiny, fixed, paper Moon map is nowhere to be found in reality. The further you look, the more you understand that there’s something else to that...
At the Lean IT Summit 2013, Nicolas Stampf reported the story of an adventurous exploration of the hidden side of the moon...
More Lean IT stories and case studies available on www.lean-it-summit.com
eBay: A lean & agile content case study by Michael B. Jones
This document summarizes a presentation given by Michael Jones of eBay on applying lean and agile principles to content management. The key points are:
1) A small team of content managers at eBay experimented with agile techniques like user stories, daily standups, and retrospectives over 12 weeks to make their work more visible and collaborative.
2) They started with low-tech solutions like sticky notes but realized some tasks added workload, so they rolled back. They also extended sprints from 1 to 2 weeks.
3) The team observed benefits like easier reporting, better workload estimation, and transparency, but still struggled with task estimation and have more to learn from other teams.
4) Next steps
Service Desk – VOC: the heart of Lean in IT using Oobeya to lead change by Da...
Service Desk – VOC: the heart of Lean in IT using Oobeya to lead change by Da...Institut Lean France
How did a Service Desk help lead the change of culture and improvement within a financial services organisation? The problem: IT management had changed from a service to project culture so CREATE side did not talk to the run side until too late. So the Service Desk was repeatedly solving things, performing unneeded tasks, had poor KPIs and tools, and higher costs. One year later and we were the Face-of-IT with measurable days saved in tasks, 80% satisfaction improvement, accelerated request fulfilment, happier staff and gave more budget to enable cloud development and infrastructure projects. We created a place of work and communication: an Oobeya and used Lean to guide improved service based on our ITIL tools and processes. A session presented by Daniel Breston at the Lean IT Summit 2013.
More Lean IT presentations and videos on www.lean-it-summit.comITIL and DevOps can be friends
The document discusses how ITIL and DevOps approaches can work together at a large bank, ING. It describes how ING transitioned to more agile development methods over time from 2011-2015. There was initially a divide between risk management wanting to use full ITIL and DevOps teams finding ITIL too administrative. However, the document proposes ways to make ITIL processes more lean and integrated with agile approaches. For example, reserving sprint capacity for incidents, minimizing technical debt, and automating configuration management. The conclusion is that ITIL and agile/DevOps are not in conflict and both provide value when the processes are made lean and both sides understand each other's expertise.
ITIL and DevOps at War in the Enterprise - DevOpsDays Amsterdam 2014
The journey from ITIL/CMMi to DevOps in the corporate setting of ING Netherlands. Presentation by Mark Heistek and Jan-Joost Bouwman at DevOpsDays Amsterdam 2014.
Agile IT Service Management
This presentation outlines how Suncorp has adopted Agile scrum and Lean kanban to effectively and efficiently deliver IT Service Management. This presentation was given at the BMC Remedy User Group forums in Sydney & Melbourne, Australia in November 2013.
Agile your ITIL
The document discusses bringing DevOps benefits to IT service management through an agile approach. It addresses common perceptions of ITIL and DevOps that can create barriers. The three ways of DevOps - flow, feedback, and continual learning - are presented along with relevant ITIL processes to investigate in each area. Adopting agile principles for ITSM design is recommended to allow faster feedback and better process integration. Change management is highlighted as an area that could leverage automation and examine desired change rates. Large-scale adoption is noted as challenging but promising great results by blending old and new capabilities.
EXIN Lean IT Course Preview
The Lean IT training provides the stimulus which is required for companies to stand out in the competitive world economy. Adoption of Lean in an organization will enable the smart usage of Information technology to enhance the business performance and improve the service levels.
Lean IT training provides critical knowledge of the principles of Lean philosophy, application of this philosophy in an IT-environment, validate their leadership of Lean methodology, and making continuous improvement using small incremental change using Kaizen.
To know more about Lean IT training worldwide,
please contact us at -
Email: support@invensislearning.com
Phone - US +1-910-726-3695,
Website: https://www.invensislearning.com
Lean IT Leadership by Mike Orzen, Lean IT Summit 2013
In this presentation, Mike Orzen covers the roles of Managers and Leaders in a Lean IT environment, addressing common challenges and ways to overcome them.
The video of this presentation is available here: http://www.youtube.com/watch?v=NHipubYo8pg&feature=share&list=UUS_BXp5Zg9td-ZfczI1BgZw&index=20
Watch more Lean IT stories on www.lean-it-summit.com
Agile Philips Journey
This document provides an overview of Philips' transformation to Agile. It discusses the starting vision to adopt Agile, the journey over time from 2012-2015, establishing an Agile Center of Excellence, key performance indicators, an Agile delivery model including scaled Agile framework implementation, the concept of delivery centers, case studies, lessons learned, and the road ahead. The presentation aims to provide insight into Philips' Agile transformation program.
Taking Splunk to the Next Level - New to Splunk
Your team is up and running with Splunk. Now you want to maximize your investment and solve additional business problems. Hear how to expand beyond the initial use case. Learn how to how to capture, document and present Splunk's data and present impactful ways to calculate ROI using concrete metrics; cost savings, time savings, efficiency gains, and competitive advantage.
More Related Content
What's hot
Lean with distributed teams
A presentation by Caroline Leclerc at the 1st European Lean IT Summit held in Paris in October 2011.
www.lean-it-summit.com
DOES16 London - Pat Reed - Mind the GAAP: A Playbook for Agile Accounting
Mind the GAAP: A Playbook for Agile Accounting
Pat Reed, Principal Consultant, iHoriz Inc.
With disruptive technology advances, software assets play an increasingly important role in creating competitive advantage through effectively managing business software assets.
As organizations leverage agile practices to deliver better customer value faster, they consistently fall into process traps that block success because agile labor cost accounting is misunderstood and misreported, impacting taxation, higher volatility in Profit and Loss (P&L) statements, and sometimes even dramatic, unnecessary staff cuts in an economy where talent retention is vital to innovation.
This session shares a practical playbook to avoid common pitfalls and gain awareness of what you can do to evolve accounting and reporting practices to leverage the financial advantage of agile and benefit from the significantly increased tax savings and bottomline benefits available with agile capitalization.
This session will unravel the pitfalls and benefits of agile capitalization and explain how to appropriately interpret and apply generally accepted accounting standard (GAAP SOP 98-1 and ASC 350-40) so your organization can increase its agile adoption to deliver more business value faster to customers.
DevOps Enterprise Summit London 2016
"Kaizen spirit in Design work" by Michael Ballé
This document discusses applying lean principles to design work. It argues that focusing on eliminating waste and engaging employees can increase sales, profits and sustainability. Lean is built on mutual trust between customers, employees and management. The key aspects of lean design are continuous improvement (kaizen) and respect for people. Kaizen involves analyzing work in detail to understand and eliminate waste. The document outlines a lean design process involving understanding customer needs, set-based concurrent engineering to avoid rework, using standards, and preparing for production. It emphasizes that people, not systems, enable great design, and managers should act as teachers to develop employee skills and expertise.
How IT can support a Lean Transformation? Daniel T Jones - European Lean IT S...
How IT can support a Lean Transformation? Daniel T Jones - European Lean IT S...Institut Lean France
How IT can support a Lean Transformation? Daniel Jones' presentation from the European Lean IT Summit 2012.
Watch more Lean IT presentations and videos on the event website: www.lean-it-summit.com"Deploying Lean in a bank IT department" by Paul Thysens
This very concrete presentation was shared by Paul Thysens, CIO of BNL bank during the 1st European Lean IT Summit held in Paris in October 2011.
Escaping the Legacy of Mass Production by Prof Daniel T Jones
Breaking through the legacy of mass production: is IT part of the problem and how could it really help to unlock the future?
Discover Prof. Daniel T Jones presentation from the European Lean IT Summit 2013. The video is available here: http://www.youtube.com/watch?v=l5YZ7SCEHPw&list=UUS_BXp5Zg9td-ZfczI1BgZw&feature=share&index=19
More Lean IT videos and presentations on www.lean-it-summit.com
DOES16 London - Philippe Guenet - G3 Model –A Practical Lean Approach to Impr...
G3 Model – A Practical Lean Approach to Improve Technology Delivery in Banks
Mr. Philippe Guenet, Executive Delivery Manager, GFT
2008 was not only the bursting of the credit bubble, but also the explosion of the technical debt in banks. Years / decades of silo-organisations, growth based acquisition and IT legacy led to high cost of ownership and quasi paralysis when faced with high demand on technology resulting from Regulatory changes and Digitalisation. The adoption of Agile aimed to change this but it is slow coming. As a professional service organisation we often feel powerless, like most of our stakeholders, in driving better software delivery lifecycle. We have analysed the blockers step by step and established a new delivery model mixing Lean and Agile to overcome the constraints. In this talk we will review the typical patterns of IT waste and the practical solutions we experimented with to drive a more efficient delivery of technology – now in its 3rd generation (G3 model).
Built in Quality by Michael Ballé - Lean IT Summit 2013
Do you use kanban to visualize workflow, measure and manage flow, limit work in progress...? This is not why Taichi Ohno invented kanban! Kanban is a tool of Kaizen: The point of kanban is the discipline of learning everytime we reduce the batch.
Through the example of an Agile team, Michael Ballé from Institut Lean France explains how the company manager started involving everyone in the problem solving.
Michael Ballé's presented "Lean or Agile: using kanban to build in quality" at the Lean IT Summit 2013. Watch the video here: http://www.youtube.com/watch?v=BBANsmeam8w&list=UUS_BXp5Zg9td-ZfczI1BgZw&feature=share&index=17
Discover more Lean IT stories on www.lean-it-summit.com
Leveraging Agile and Lean to Transform Your Organization with Donna Knapp, IT...
The postal business is changing at a rapid pace and the Postal Service must continue to change quickly to remain relevant and competitive in the marketplace. The Postal Service implemented the Agile methodology, replacing the traditional waterfall methodology to improve project communication, increase customer satisfaction, realize business benefits quickly, and improve overall quality. Please join us as Mark outlines the challenges Postal faced before using Agile, how Agile has been implemented across the enterprise, lessons learned, benefits and where they are headed next with Agile Transformation.
ITIL® endlich Agile
The document discusses integrating ITIL and Agile approaches. It provides an overview of Agile principles including focusing on business needs, collaborating, developing iteratively and incrementally, communicating continuously, and demonstrating control. Timeboxing and MoSCoW prioritization are presented as key Agile techniques. The document also discusses how Agile differs from traditional project management with its emphasis on empowered self-directed teams, collaboration, and adaptability to change.
Lean Management System
Most lean-agile transformations are missing a critical ingredient to sustain their improvements: a Lean Management System. A Lean Management System is an approach to running an organization that can not only sustain the improvements from their lean transformation but continuously improve as well.
Lean and ITIL: reaching to the (hidden) face of the moon by Nicolas Stampf, BP2i
Lean and ITIL: reaching to the (hidden) face of the moon by Nicolas Stampf, BP2iInstitut Lean France
ITILv2 certifies people, not organizations. Yet it’s a library of good practices that organizations are supposed to follow. So, with predefined processes as a North Star to reach for, it’s very attractive to wanting to use Lean to improve them. Yet, when you first grasp the situation, you soon discover that the shiny, fixed, paper Moon map is nowhere to be found in reality. The further you look, the more you understand that there’s something else to that...
At the Lean IT Summit 2013, Nicolas Stampf reported the story of an adventurous exploration of the hidden side of the moon...
More Lean IT stories and case studies available on www.lean-it-summit.com
eBay: A lean & agile content case study by Michael B. Jones
This document summarizes a presentation given by Michael Jones of eBay on applying lean and agile principles to content management. The key points are:
1) A small team of content managers at eBay experimented with agile techniques like user stories, daily standups, and retrospectives over 12 weeks to make their work more visible and collaborative.
2) They started with low-tech solutions like sticky notes but realized some tasks added workload, so they rolled back. They also extended sprints from 1 to 2 weeks.
3) The team observed benefits like easier reporting, better workload estimation, and transparency, but still struggled with task estimation and have more to learn from other teams.
4) Next steps
Service Desk – VOC: the heart of Lean in IT using Oobeya to lead change by Da...
Service Desk – VOC: the heart of Lean in IT using Oobeya to lead change by Da...Institut Lean France
How did a Service Desk help lead the change of culture and improvement within a financial services organisation? The problem: IT management had changed from a service to project culture so CREATE side did not talk to the run side until too late. So the Service Desk was repeatedly solving things, performing unneeded tasks, had poor KPIs and tools, and higher costs. One year later and we were the Face-of-IT with measurable days saved in tasks, 80% satisfaction improvement, accelerated request fulfilment, happier staff and gave more budget to enable cloud development and infrastructure projects. We created a place of work and communication: an Oobeya and used Lean to guide improved service based on our ITIL tools and processes. A session presented by Daniel Breston at the Lean IT Summit 2013.
More Lean IT presentations and videos on www.lean-it-summit.comITIL and DevOps can be friends
The document discusses how ITIL and DevOps approaches can work together at a large bank, ING. It describes how ING transitioned to more agile development methods over time from 2011-2015. There was initially a divide between risk management wanting to use full ITIL and DevOps teams finding ITIL too administrative. However, the document proposes ways to make ITIL processes more lean and integrated with agile approaches. For example, reserving sprint capacity for incidents, minimizing technical debt, and automating configuration management. The conclusion is that ITIL and agile/DevOps are not in conflict and both provide value when the processes are made lean and both sides understand each other's expertise.
ITIL and DevOps at War in the Enterprise - DevOpsDays Amsterdam 2014
The journey from ITIL/CMMi to DevOps in the corporate setting of ING Netherlands. Presentation by Mark Heistek and Jan-Joost Bouwman at DevOpsDays Amsterdam 2014.
Agile IT Service Management
This presentation outlines how Suncorp has adopted Agile scrum and Lean kanban to effectively and efficiently deliver IT Service Management. This presentation was given at the BMC Remedy User Group forums in Sydney & Melbourne, Australia in November 2013.
Agile your ITIL
The document discusses bringing DevOps benefits to IT service management through an agile approach. It addresses common perceptions of ITIL and DevOps that can create barriers. The three ways of DevOps - flow, feedback, and continual learning - are presented along with relevant ITIL processes to investigate in each area. Adopting agile principles for ITSM design is recommended to allow faster feedback and better process integration. Change management is highlighted as an area that could leverage automation and examine desired change rates. Large-scale adoption is noted as challenging but promising great results by blending old and new capabilities.
EXIN Lean IT Course Preview
The Lean IT training provides the stimulus which is required for companies to stand out in the competitive world economy. Adoption of Lean in an organization will enable the smart usage of Information technology to enhance the business performance and improve the service levels.
Lean IT training provides critical knowledge of the principles of Lean philosophy, application of this philosophy in an IT-environment, validate their leadership of Lean methodology, and making continuous improvement using small incremental change using Kaizen.
To know more about Lean IT training worldwide,
please contact us at -
Email: support@invensislearning.com
Phone - US +1-910-726-3695,
Website: https://www.invensislearning.com
Lean IT Leadership by Mike Orzen, Lean IT Summit 2013
In this presentation, Mike Orzen covers the roles of Managers and Leaders in a Lean IT environment, addressing common challenges and ways to overcome them.
The video of this presentation is available here: http://www.youtube.com/watch?v=NHipubYo8pg&feature=share&list=UUS_BXp5Zg9td-ZfczI1BgZw&index=20
Watch more Lean IT stories on www.lean-it-summit.com
What's hot (20)
DOES16 London - Pat Reed - Mind the GAAP: A Playbook for Agile Accounting
DOES16 London - Pat Reed - Mind the GAAP: A Playbook for Agile Accounting
How IT can support a Lean Transformation? Daniel T Jones - European Lean IT S...
How IT can support a Lean Transformation? Daniel T Jones - European Lean IT S...
"Deploying Lean in a bank IT department" by Paul Thysens
"Deploying Lean in a bank IT department" by Paul Thysens
Escaping the Legacy of Mass Production by Prof Daniel T Jones
Escaping the Legacy of Mass Production by Prof Daniel T Jones
DOES16 London - Philippe Guenet - G3 Model –A Practical Lean Approach to Impr...
DOES16 London - Philippe Guenet - G3 Model –A Practical Lean Approach to Impr...
Built in Quality by Michael Ballé - Lean IT Summit 2013
Built in Quality by Michael Ballé - Lean IT Summit 2013
Leveraging Agile and Lean to Transform Your Organization with Donna Knapp, IT...
Leveraging Agile and Lean to Transform Your Organization with Donna Knapp, IT...
Lean and ITIL: reaching to the (hidden) face of the moon by Nicolas Stampf, BP2i
Lean and ITIL: reaching to the (hidden) face of the moon by Nicolas Stampf, BP2i
eBay: A lean & agile content case study by Michael B. Jones
eBay: A lean & agile content case study by Michael B. Jones
Service Desk – VOC: the heart of Lean in IT using Oobeya to lead change by Da...
Service Desk – VOC: the heart of Lean in IT using Oobeya to lead change by Da...
ITIL and DevOps at War in the Enterprise - DevOpsDays Amsterdam 2014
ITIL and DevOps at War in the Enterprise - DevOpsDays Amsterdam 2014
Lean IT Leadership by Mike Orzen, Lean IT Summit 2013
Lean IT Leadership by Mike Orzen, Lean IT Summit 2013
Similar to Turn a disastrous ERP implementation into a successful one with Lean IT by Klaus Petersen
Agile Philips Journey
This document provides an overview of Philips' transformation to Agile. It discusses the starting vision to adopt Agile, the journey over time from 2012-2015, establishing an Agile Center of Excellence, key performance indicators, an Agile delivery model including scaled Agile framework implementation, the concept of delivery centers, case studies, lessons learned, and the road ahead. The presentation aims to provide insight into Philips' Agile transformation program.
Taking Splunk to the Next Level - New to Splunk
Your team is up and running with Splunk. Now you want to maximize your investment and solve additional business problems. Hear how to expand beyond the initial use case. Learn how to how to capture, document and present Splunk's data and present impactful ways to calculate ROI using concrete metrics; cost savings, time savings, efficiency gains, and competitive advantage.
Business Agility And Software Development Alan Chedalawada
This document discusses business agility and lean thinking applied to software development. It introduces Alan Chedalawada and his background working with lean systems and agile software development. The document discusses focusing on business value and speed of delivery over other factors like cost and quality. It also discusses challenges with traditional software development approaches and emphasizes discovering customer value, prioritizing based on business needs, and delivering value in small increments.
Lss pharma presentation2-2006
The document discusses implementing a Lean Six Sigma strategy using a process-focused approach. It recommends defining Lean criteria, developing a current state baseline, identifying gaps, and creating a 5-year business plan to drive continuous improvement. Key elements include using the DMAIC process, value stream mapping, eliminating waste, and establishing standard work through tools like 5S and visual controls. The goal is to reduce costs, lead times, and inventories while improving quality, productivity, and time to market.
Taking Splunk to the Next Level – Management - Advanced
Your team is up and running with Splunk. Now you want to maximize your investment and solve additional business problems. Attend this session led by a Splunk expert on how to expand beyond the initial use case. Learn how to how to capture, document and present Splunk's data and present impactful ways to calculate ROI using concrete metrics; cost savings, time savings, efficiency gains, and competitive advantage.
Hyperion Close Up - Hoe zet je hyperion optimaal in?
Willem Ruygrok, Manager Finance & Control / Operations van NN Group heeft tijdens deze Finext Hyperion Close Up zijn uitdagingen en ervaringen rondom het Hyperion platform gedeeld.
Benieuwd naar meer informatie rondom dit onderwerp? Stuur dat een bericht naar pam.stinis@finext.nl en je ontvangt alle presentaties van deze dag.
2009 Flow Impacting Private Equity
This document discusses how Flow Consulting impacts private equity holdings. [1] Flow uses experienced consultants and a data-driven analytical approach to partner with clients. [2] It works to transfer knowledge and skills to clients to increase self-sufficiency. [3] Examples of Flow's work with various investment firms and companies are provided.
Lean IT Transformation
This document discusses how Lean principles from manufacturing can be applied to IT service delivery. It provides an overview of Lean Six Sigma methodology, including value stream mapping and the seven types of waste. Key Lean tools for IT include 5S, Kaizen events, and identifying value streams. The goal is to continuously improve processes by eliminating waste and allowing customer needs to pull value through the system.
Steve Bell - Lean IT @ 7. Kongres itSMF Polska 2014
The document discusses how principles of Lean IT can be applied to IT service management in large established organizations. It explains that Lean IT has two aspects: supporting continuous improvement of business processes, and improving performance of internal IT processes. The key is to identify all steps across the entire value stream, make the actions that create value flow continuously, and remove waste. Visual tools are important for problem-solving and guiding continuous improvement efforts.
Dspinformatielogistiekmei2010avsv01
The document introduces information logistics and discusses Ricoh's approach. It provides:
1) An explanation of information logistics, focusing on optimizing information availability, retention time, and delivery to the right user.
2) An analysis framework that assesses availability and efficiency losses impacting knowledge worker productivity. Case studies show how analyzing processes can improve information flow.
3) Details on Ricoh's current propositions that implement information logistics principles through standardized processes and tools to efficiently deliver solutions.
Taking Splunk to the Next Level - Management
Your team is up and running with Splunk. Now you want to maximize your investment and solve additional business problems. Attend this session led by a Splunk expert on how to expand beyond the initial use case. Learn how to how to capture, document and present Splunk's data and present impactful ways to calculate ROI using concrete metrics; cost savings, time savings, efficiency gains, and competitive advantage.
Are your projects making the dean’s list?
Featured Speaker: Linda Sabatelli, Project Manager, Miami University
Have you reviewed a project portfolio and stared at columns of numbers, dates and Gantt charts only to wonder which projects are going to make the Dean's List and which ones are destined for dropout or failure? By turning the data in this report into Key Performance Indicators (KPIs), it is possible to identify projects that are thriving and those that are struggling. With these metrics in hand, management can intervene as soon as the project starts slipping and help get it back on track for the Dean's List.
Linda Sabatelli, Project Manager at Miami University presents how her organization works with PowerSteering Software to optimize their project portfolio
Are project tracking tools helping or complicating Continuous Improvement Pro...
Are project tracking tools helping or complicating Continuous Improvement Projects? presented by Kubilay Balci at 8. Project Management Symposium in Vienna June 7th, 2017.
click here for narratives:
https://www.linkedin.com/pulse/project-tracking-tools-helping-complicating-continuous-kubilay-balci
Suaju Company Presentation
A Suaju Company Presentation Covering all business lines: Lean Management, Business Process Intelligence (BPI) / Business Process Management (BPM) and
Lean Software with Lean Implementation Walkthroughs/
Practical Use Case for Lean IT Kaizen
The document summarizes a webinar presentation about Lean IT Kaizen. It introduces the Lean IT Association (LITA) and its Lean IT Kaizen certification course. The presentation then describes a case study where Lean IT Kaizen principles were applied to improve two core banking processes - money in and money out. Key activities from the case study included defining problems, measuring performance, analyzing issues, improving processes, and controlling changes. Applying the LITA Lean IT Kaizen course framework helped structure the improvement work.
Profitabilty, Analytics, and Exalytics
Edgewater Ranzal hosted a series of luncheons in various cities to share real examples of how clients are leveraging Oracle Hyperion short and long-term EPM/BI solutions delivered on Oracle Exalytics to improve decision-making processes that lead to profitable growth.
7 Steps for Sustainable Adoption (SharePoint- and Project Server-based PMIS)
Learn how to keep projects and project teams on task to reap lasting benefits from your PMIS investment.
Lean IT - Foundation
Personally designed, officially accredited Lean IT Foundation courseware.
Trademarks are properties of the holders, who are not affiliated with courseware author.
How to create time and become agile and adaptable - Financial Performance Man...
How an enterprise financial software solution like IBM Planning Analytics, improves your Budgeting, Planning and Forecasting process - to create more time for the finance team and allows you to deal with change.
Digital Transformation
Digital transformation promises benefits like reduced costs and improved efficiency, but many organizations struggle to realize these benefits due to issues with technology adoption, inconsistent processes, and a lack of trust in new systems. To truly achieve results, digital transformation requires changes to both technology and behaviors within an organization's performance culture. Leaders must clearly communicate the strategy, define roles and responsibilities, and provide change management support to address issues like alarm fatigue or fears about new technologies. When implemented successfully through partnerships between technology and behaviors, digital transformation can deliver impressive cost savings through improvements like reduced project cycle times, increased uptime, and coordinated asset management.
Similar to Turn a disastrous ERP implementation into a successful one with Lean IT by Klaus Petersen (20)
Business Agility And Software Development Alan Chedalawada
Business Agility And Software Development Alan Chedalawada
Taking Splunk to the Next Level – Management - Advanced
Taking Splunk to the Next Level – Management - Advanced
Hyperion Close Up - Hoe zet je hyperion optimaal in?
Hyperion Close Up - Hoe zet je hyperion optimaal in?
Steve Bell - Lean IT @ 7. Kongres itSMF Polska 2014
Steve Bell - Lean IT @ 7. Kongres itSMF Polska 2014
Are project tracking tools helping or complicating Continuous Improvement Pro...
Are project tracking tools helping or complicating Continuous Improvement Pro...
7 Steps for Sustainable Adoption (SharePoint- and Project Server-based PMIS)
7 Steps for Sustainable Adoption (SharePoint- and Project Server-based PMIS)
How to create time and become agile and adaptable - Financial Performance Man...
How to create time and become agile and adaptable - Financial Performance Man...
More from Institut Lean France
Le "Scenario Planning" pour réagir en situation de crise
En ces temps de grands changements, comment réagir ? Il existe deux risques principaux : rester immobile en attendant que ça passe, ou bien d'engager toute l'entreprise dans de grands paris risqués.
Une bien meilleure approche est celle du "scenario planning", élaborée par Pierre Wack chez Royal Dutch Shell sur la base des travaux de Herman Kahn. Cette approche permet d'éviter ces écueils en amenant l'équipe dirigeante à considérer simultanément plusieurs grands scénarios d'évolution.
L'Institut Lean France a préparé ce support, destiné à être partagée en visio-conférence, pour vous aider à guider votre propre réflexion sur le sujet.
Le "Scenario Planning" pour réagir en situation de crise
En ces temps de grands changements, comment réagir ? Il existe deux risques principaux : rester immobile en attendant que ça passe, ou bien d'engager toute l'entreprise dans de grands paris risqués.
Une bien meilleure approche est celle du "scenario planning", élaborée par Pierre Wack chez Royal Dutch Shell sur la base des travaux de Herman Kahn. Cette approche permet d'éviter ces écueils en amenant l'équipe dirigeante à considérer simultanément plusieurs grands scénarios d'évolution.
L'Institut Lean France a préparé ce support, destiné à être partagée en visio-conférence, pour vous aider à guider votre propre réflexion sur le sujet.
Build Lasting Customer Obsession to Disrupt Yourself, Bianca Bowron-Cuthill
In Bianca's presentation, learn how Intuit, a 36 year old start up continues to reinvent itself while maintaining a customer obsessed culture across the entire organization & how they continue to humanize the experience they deliver for their customers.
Also learn how Intuit applies lean principles across every aspect of their business and the role this plays in innovation across the organization and how to implement an organization wide customer driven innovation program.
More stories of Lean in digital on www.lean-digital-summit.com
Build Lasting Customer Obsession to Disrupt yourself, Bianca Bowron-Cuthill, ...
Build Lasting Customer Obsession to Disrupt yourself, Bianca Bowron-Cuthill, ...Institut Lean France
Learn how Intuit continues to reinvent itself while maintaining a customer-obsessed culture and how Intuit applies lean principles across every aspect of their business and the role this plays in innovation across the organization.
More stories of Lean in digital on www.lean-digital-summit.comThe story of our Lean IT journey Melanie Noyel, Acta Mobilier
The IT team at a company implemented Lean principles and saw many improvements as a result. They reduced support time from 25 hours per week to 10 hours, decreased the backlog of projects from 100 to 60, and increased customer satisfaction scores close to 100 from an initial 67. The team also took pride in their work as bugs decreased and development costs were reduced due to the new Lean processes around visual management, problem solving, and aligning team and customer goals.
Why kanban is the secret to scale your tech team by Marc-Antoine Lacroix Qonto
The document describes how a tech team at Qonto used Kanban to scale their operations. They implemented a Kanban board to visualize workflow and introduced specific columns for scoping, specification, development, and completion. This helped reduce wait times and align the team. Metrics showed drastic reductions in average cycle times from over 40 days to under 2 days after adopting Kanban.
Management practices for the digital era by Cecil Dijoux
This talk by Cecil Dijoux, author of #Hyperlean, is about answering the questions managers ask themselves every day to thrive in the digital era. How to daily manage the activity so that customer experience remains at the very heart of the team concern? How to foster the right context to encourage experimentation and the development of the team agility? How to adopt the right posture to engage every one, every day in the thinking, building, checking, learning loop so that each team member can see her or his contribution to the company operational improvement and financial growth as she learns new things about her own work?
Find out more about Lean in the digital world on www.lean-digital-summit.com
Build hyper efficient team with TPS by Pierre Jannez
Today digital transformations push IT organizations to develop new products and services faster while they must keep maintaining their legacy systems. Because of the increase of new assets, new technologies, new customers, the number of incidents grows dramatically. The impact is huge on both customers and companies. It forces CIOs to put more budget on RUN to the detriment of CHANGE to keep the situation under control. The good news is that it is possible to get out of this critical situation.
Through a concrete story, within the banking sector, Pierre Jannez, Lean IT coach with Operae Partners, explained how a team leader and his 7 teammates have put the situation back on track by removing all incidents of a critical application in 6 months ; how they multiplied per 3 their productivity using the two pillars of the Toyota Production System, Just In Time & Jidoka, to deliver corrections faster, with the best level of quality ever, and eventually how they progressively moved from a reparation work.
More stories of Lean in digital are available on www.lean-digital-summit.com
Lean organization framework by Pierre Masai
Dr Pierre Masai is the VP Information Systems at Toyota Motor Europe. Discover his presentation from the Lean Digital Summit 2019.
More Lean IT stories on www.lean-digital-summit.com
The high performance learning enterpris, by Steve Bell and Karen Whitley
Steve Bell and Karen Whitley-Bell from Digital Lean Strategies presented 7 principes for the high performance learning enterprise at the Lean Digital Summit 2019.
Discover more Lean Digital stories on www.lean-digital-summit.com
Story of LeSS by Bas Vodde
Bas Vodde is the creator of LeSS, a lightweight (agile) framework for scaling Scrum to more than one team.
Toyota Production System and Lean Thinking have been an essential influence to LeSS. Lean Thinking is one of the ten LeSS principles. In this talk, he zoomed in a little on how and why Lean Thinking influenced LeSS and how similar thinking can help your development independent of ‘scaling framework’.
LeSS is different with other scaling frameworks in the sense that it provides a very minimalistic framework that enables empiricism on a large-scale which enables the teams and organization to inspect-adapt their implementation based on their experiences and context. LeSS is based on the idea that providing too much rules, roles, artifacts and asking the organization to tailor it down is a fundamentally flawed approach and instead scaling frameworks should be minimalistic and allowing organizations to fill them in.
More Lean presentations are available on www.lean-digital-summit.com
True Continuous Improvement with Toyota Kata, Jesper Boeg
Have your improvements plateaued? Are Scrum Masters acting more like facilitators than active improvement drivers? Are your improvement efforts grounded in reactive problem solving and good intentions but failing to deliver true and measurable results? These questions indicate that there is a “missing link” between the improvement culture that so many Agilists want but rarely find they can execute. This presentation captures the last six years of experience working with Toyota Kata in an Agile setting, helping teams, departments, business units and organizations learn how to set ambitious and measurable improvement goals and work iteratively toward them.
Discover more Lean Digital stories on www.lean-digital-summit.com
Getting to the heart of agile by Alistair Cockburn
For Alistair Cockburn, Agile has become overly decorated. Let’s scrape away those decorations for a minute, and get back to the center. The Heart of Agile is a fresh look at Agile that strips away a lot of the noise that has built up over recent years. It contains just four imperatives: Collaborate, Deliver, Reflect, Improve. With these four words, we can both improve the effectiveness of any organization and also find new and interesting topics that are not in the common agile literature.
More presentations from the Lean Digital Summit 2019 are available on www.lean-digital-summit.com
Lean and agile software because or despite rising complexity by Yves Caseau
At the Lean Digital Summit 2019, Yves Caseau, Group CIO of Michelin talked about software factories and how to leverage lean and agile practices to cope with uncertainty and complexity. It turns out that rising complexity is also making the mindset change to « agile laissez-faire » more difficult. He explained how Lean roots help to anchor the continuous learning and software craftsmanship ambition into corporate governance for large organizations.
More Lean digital stories on www.lean-digital-summit.com
A transformation journey for a complex development organization
A presentation by Burak Ilter, Head of Lean Engineering, Konica Minolta at the Lean Digital Summit 2019.
Workplace Hub (WPH) project is a very complex project both technically and organization-wise. Burak explained how they are transforming this complex software development project into a truly agile one, the talk focused on metrics, processes (based on SAFe), job roles and responsibilities and about how they are changing the mindsets and behaviors using these as input and what are the results so far.
More Lean Digital stories on www.lean-digital-summit.com
Can Lean help improve the Architecture Maturity of an entire Organization?
Architecture is more often recognized as an art than as a science. At the Lean Digital Summit, Pierre Marchand and Christian Phan-Trong from Swiss Life will discuss how taking a fresh look at Architectural activities through a process and a “Lean” lens can yield unexpected benefits for the Architects as individuals and as a team. They also explained how this approach can greatly improve the architectural quality of the deliverables and the architectural maturity of an Organization.
More Lean Digital stories on www.lean-digital-summit.com
Résolution de problème et autonomie des équipes, l’exemple de la Plateforme S...
Résolution de problème et autonomie des équipes, l’exemple de la Plateforme S...Institut Lean France
Le Lean et La Poste dans la transition du monde industriel vers le monde des services. Au travers l’histoire de l’atelier de réparation et entretien des vélos à assistance électrique de la plateforme courrier colis de Roubaix, Nathalie Lagrenée, Marine Kiss Codron et Laurent Sarens ont expliqué comment l'on fait du Lean à La Poste dans un contexte d’évolution du métier. Dans cette présentation au Lean Tour Lille 2019, ils ont expliqué comment une entreprise de services publics en pleine transformation se donne les moyens de faire grandir ses collaborateurs, de conserver et maîtriser les savoir-faire tout en supprimant les coûts cachés, et comment l’innovation, le progrès et l’autonomie des équipes révèlent une performance durable.
Découvrez d'autres récits de transformation Lean sur www.institut-lean-france.frSe transformer soi-même pour transformer sa boite, Priscilla Saunier
Priscilla Saunier raconte la reprise du groupe Maisonneuve de construction de maisons individuelles et ce qu'elle a appris de cette aventure. Son intervention au Lean Tour Lille 2019 porte sur la confiance dans les équipes et en faveur des clients, l’autonomie et la latitude décisionnelle de chacun, la bienveillance et l’écoute. Son souhait de permettre à chacun de se réaliser, favoriser les initiatives, donner le droit à l’erreur, le tout vers une vision client phare et au centre de la stratégie du groupe. Découvrez d'autres retours d'expérience de mis en oeuvre du Lean sur cette même chaine et sur www.institut-lean-france.fr
Présentation COGETIQ Lean Tour Blois 2018
Mise en place du Lean dans notre PME de Didier Briant Directeur technique et Séverine Wolff Directrice Générale à Cogetiq (41)
More from Institut Lean France (20)
Le "Scenario Planning" pour réagir en situation de crise
Le "Scenario Planning" pour réagir en situation de crise
Le "Scenario Planning" pour réagir en situation de crise
Le "Scenario Planning" pour réagir en situation de crise
Build Lasting Customer Obsession to Disrupt Yourself, Bianca Bowron-Cuthill
Build Lasting Customer Obsession to Disrupt Yourself, Bianca Bowron-Cuthill
Build Lasting Customer Obsession to Disrupt yourself, Bianca Bowron-Cuthill, ...
Build Lasting Customer Obsession to Disrupt yourself, Bianca Bowron-Cuthill, ...
The story of our Lean IT journey Melanie Noyel, Acta Mobilier
The story of our Lean IT journey Melanie Noyel, Acta Mobilier
Why kanban is the secret to scale your tech team by Marc-Antoine Lacroix Qonto
Why kanban is the secret to scale your tech team by Marc-Antoine Lacroix Qonto
Management practices for the digital era by Cecil Dijoux
Management practices for the digital era by Cecil Dijoux
Build hyper efficient team with TPS by Pierre Jannez
Build hyper efficient team with TPS by Pierre Jannez
The high performance learning enterpris, by Steve Bell and Karen Whitley
The high performance learning enterpris, by Steve Bell and Karen Whitley
True Continuous Improvement with Toyota Kata, Jesper Boeg
True Continuous Improvement with Toyota Kata, Jesper Boeg
Getting to the heart of agile by Alistair Cockburn
Getting to the heart of agile by Alistair Cockburn
Lean and agile software because or despite rising complexity by Yves Caseau
Lean and agile software because or despite rising complexity by Yves Caseau
A transformation journey for a complex development organization
A transformation journey for a complex development organization
Can Lean help improve the Architecture Maturity of an entire Organization?
Can Lean help improve the Architecture Maturity of an entire Organization?
Résolution de problème et autonomie des équipes, l’exemple de la Plateforme S...
Résolution de problème et autonomie des équipes, l’exemple de la Plateforme S...
Se transformer soi-même pour transformer sa boite, Priscilla Saunier
Se transformer soi-même pour transformer sa boite, Priscilla Saunier
Recently uploaded
TrustArc Webinar - 2024 Global Privacy Survey
How does your privacy program stack up against your peers? What challenges are privacy teams tackling and prioritizing in 2024?
In the fifth annual Global Privacy Benchmarks Survey, we asked over 1,800 global privacy professionals and business executives to share their perspectives on the current state of privacy inside and outside of their organizations. This year’s report focused on emerging areas of importance for privacy and compliance professionals, including considerations and implications of Artificial Intelligence (AI) technologies, building brand trust, and different approaches for achieving higher privacy competence scores.
See how organizational priorities and strategic approaches to data security and privacy are evolving around the globe.
This webinar will review:
- The top 10 privacy insights from the fifth annual Global Privacy Benchmarks Survey
- The top challenges for privacy leaders, practitioners, and organizations in 2024
- Key themes to consider in developing and maintaining your privacy program
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
Discover how MongoDB Atlas and vector search technology can revolutionize your application's search capabilities. This comprehensive presentation covers:
* What is Vector Search?
* Importance and benefits of vector search
* Practical use cases across various industries
* Step-by-step implementation guide
* Live demos with code snippets
* Enhancing LLM capabilities with vector search
* Best practices and optimization strategies
Perfect for developers, AI enthusiasts, and tech leaders. Learn how to leverage MongoDB Atlas to deliver highly relevant, context-aware search results, transforming your data retrieval process. Stay ahead in tech innovation and maximize the potential of your applications.
#MongoDB #VectorSearch #AI #SemanticSearch #TechInnovation #DataScience #LLM #MachineLearning #SearchTechnology
HCL Notes and Domino License Cost Reduction in the World of DLAU
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/
The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
These topics will be covered
- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
- Practical examples and best practices to implement right away
Removing Uninteresting Bytes in Software Fuzzing
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
GraphSummit Singapore | Enhancing Changi Airport Group's Passenger Experience...
Dr. Sean Tan, Head of Data Science, Changi Airport Group
Discover how Changi Airport Group (CAG) leverages graph technologies and generative AI to revolutionize their search capabilities. This session delves into the unique search needs of CAG’s diverse passengers and customers, showcasing how graph data structures enhance the accuracy and relevance of AI-generated search results, mitigating the risk of “hallucinations” and improving the overall customer journey.
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slack
Discover the seamless integration of RPA (Robotic Process Automation), COMPOSER, and APM with AWS IDP enhanced with Slack notifications. Explore how these technologies converge to streamline workflows, optimize performance, and ensure secure access, all while leveraging the power of AWS IDP and real-time communication via Slack notifications.
Presentation of the OECD Artificial Intelligence Review of Germany
Consult the full report at https://www.oecd.org/digital/oecd-artificial-intelligence-review-of-germany-609808d6-en.htm
Video Streaming: Then, Now, and in the Future
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
GraphRAG for Life Science to increase LLM accuracy
GraphRAG for life science domain, where you retriever information from biomedical knowledge graphs using LLMs to increase the accuracy and performance of generated answers
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024
Neha Bajwa, Vice President of Product Marketing, Neo4j
Join us as we explore breakthrough innovations enabled by interconnected data and AI. Discover firsthand how organizations use relationships in data to uncover contextual insights and solve our most pressing challenges – from optimizing supply chains, detecting fraud, and improving customer experiences to accelerating drug discoveries.
Essentials of Automations: The Art of Triggers and Actions in FME
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
Mind map of terminologies used in context of Generative AI
Mind map of common terms used in context of Generative AI.
National Security Agency - NSA mobile device best practices
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
Artificial Intelligence for XMLDevelopment
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
Programming Foundation Models with DSPy - Meetup Slides
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
“I’m still / I’m still / Chaining from the Block”
“An Outlook of the Ongoing and Future Relationship between Blockchain Technologies and Process-aware Information Systems.” Invited talk at the joint workshop on Blockchain for Information Systems (BC4IS) and Blockchain for Trusted Data Sharing (B4TDS), co-located with with the 36th International Conference on Advanced Information Systems Engineering (CAiSE), 3 June 2024, Limassol, Cyprus.
20240609 QFM020 Irresponsible AI Reading List May 2024
Everything I found interesting about the irresponsible use of machine intelligence in May 2024
Climate Impact of Software Testing at Nordic Testing Days
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
Recently uploaded (20)
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
HCL Notes and Domino License Cost Reduction in the World of DLAU
HCL Notes and Domino License Cost Reduction in the World of DLAU
GraphSummit Singapore | Enhancing Changi Airport Group's Passenger Experience...
GraphSummit Singapore | Enhancing Changi Airport Group's Passenger Experience...
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slack
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slack
Presentation of the OECD Artificial Intelligence Review of Germany
Presentation of the OECD Artificial Intelligence Review of Germany
GraphRAG for Life Science to increase LLM accuracy
GraphRAG for Life Science to increase LLM accuracy
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024
Essentials of Automations: The Art of Triggers and Actions in FME
Essentials of Automations: The Art of Triggers and Actions in FME
Mind map of terminologies used in context of Generative AI
Mind map of terminologies used in context of Generative AI
National Security Agency - NSA mobile device best practices
National Security Agency - NSA mobile device best practices
Programming Foundation Models with DSPy - Meetup Slides
Programming Foundation Models with DSPy - Meetup Slides
20240609 QFM020 Irresponsible AI Reading List May 2024
20240609 QFM020 Irresponsible AI Reading List May 2024
Climate Impact of Software Testing at Nordic Testing Days
Climate Impact of Software Testing at Nordic Testing Days
Turn a disastrous ERP implementation into a successful one with Lean IT by Klaus Petersen
- 1. Lean IT Summit 8 & 9 October, 2015 Copyright © Institut Lean France 2015 Turn a disastrous ERP implementation into a successful one using Lean By Klaus Lyck Petersen
- 2. Lean thinkers facing an ERP implementation 2Implementing ERP with Lean- Klaus Lyck Petersen
- 3. Different approach due to Lean thinking -3 track approach Implementing ERP with Lean- Klaus Lyck Petersen 3 Initial setup & analysis Preparation Final test & Cut Over EDI Development Core Development Track Development, unit and assembly test Start upPrerequisites Training/knowledge transfer and Change management Business Alignment Track Master Data and Transaction Data: profiling, test migration and validation Final Migration & Cut Over Master Data Cleansing & Preparation Data Migration Track
- 4. The Leadership in IT missing –Lean leadership (group problem) Used PDCA circles after each implementation/country Problem accruing during the implementation in DK. Problem in Project sales (PDCA, Fishbone) Availability check for customers Lean focus areas 4Implementing ERP with Lean- Klaus Lyck Petersen
- 5. Smooth go live of the system –able to protect the customer and button line Short hyper care period / stabilization 2-3 weeks –baseline / process performance stabile Customers didn’t recognize the switch –keeping them well informed/involved Attracted over 100 new customers during hyper care in DK and servicing them right away Faster lead times on certain key processes Phase in of new products –more sales Improved our return process (lead time and quality) Benefits 5Implementing ERP with Lean- Klaus Lyck Petersen
- 6. IT is part of the business –clear roles & responsibilities are needed IT must adapt and join the business strategy and learn to themselves as support to the business. Great things happen when process people and IT people work on the same problem. Where did we fail: Didn’t use process assessment tool during blue print phase Making sure the priorities are aligned and execution according to priority –to much work below the radar Lean assessment of IT blue print –no one reacted on the findings! Learnings 6Implementing ERP with Lean- Klaus Lyck Petersen