True North Business is a consulting firm focused on human capital and talent solutions. Their vision is to challenge how organizations manage human resources, and their mission is to partner with dynamic organizations to achieve people goals through customized talent solutions and monetize the value of HR. Their values include innovation, pride, tenacity, accountability, and agility. They are headquartered in London with offices in Europe and have consulted in 18 countries. They offer a variety of talent acquisition, management, development, and process management products and solutions to clients. Lucy Eckersley is a management consultant at True North with over 7 years of experience in human resources, talent attraction, and headhunting across multiple industries.

1. CONSULTING

2. An Overview of the True North BusinessVisionTo challenge the way organisations manage human capitalMissionTo partner dynamic organisations enabling them to;Achieve their people goals through bespoke, tangible and straightforward talent solutions

3. Monetise the value of HRValuesInnovation - We continually strive to challenge the status quo and seek to improve and enhance established commercial and operating models.Pride - We take pleasure and obtain genuine feelings of accomplishment from constantly providing excellence to our clients.Tenacity - We are committed to the pursuit of an option or solution until its ultimate success and we strive to move ideas forward in the face of adversity.Accountability We take responsibility for our actions and are answerable for their consequences, motivating us to go the extra mile for the mutual benefit of True North and our client.Agility - We continually respond to the needs of our clients by flexing and adapting our solutions to maximise delivery.

4. An Overview of the True North BusinessHead quartered in London with an International base in Europe We have consulted in 18 countries and four continents in the past 12 months Over 30 full time employees plus an Associate base including a number of ex HRD’s from FTSE and Fortune 500 companies delivering exceptional specialist expertiseAn agile business with a flexible approach set up to design bespoke solutions which we can scale quicklyA highly commercial business built on the pedigree of proven resourcing expertiseA passion for delivering service of the highest standards, not always present in larger more rigid search firms and consultancies

5. Discovering your True NorthTalent AcquisitionTalent ManagementTalent DevelopmentEmployee EngagementTalent CommunicationsProcess Management

6. Our Products, Your SolutionsEmployee EngagementCulture AlignmentCorporate Citizen DevelopmentEmployee SurveysReward BenchmarkingTalent ManagementGraduate Scheme DesignPerformance ManagementRemuneration ReviewTalent AcquisitionRole Profiling / ScreeningTalent Pool ManagementPSL Management & SelectionOnboardingTalent DevelopmentCoachingManagement DevelopmentInterview TrainingTalent ProfilingHi-Po identification Behavioural / cultural assessment Process Management Workflow ManagementSOP creationMI reporting Candidate ReferencingRP-OutATS SelectionEmployer BrandingSocial Media Recruitment StrategyInternal CommunicationsEmployer Branding

7. Finding Direction with True North

8. Your GuideLucy EckersleyManagement Consultant Lucy has over 7 years’ experience within human capital with the foundations of her career based in Marketing Communications and HR specific talent attraction and headhunting Having enjoyed considerable success as a headhunter and working in-depth across EMEA in multiple sectors including Professional, Business and Financial Services, IT &T, New Media and FMCG has allowed Lucy to develop a strong knowledge base and network across these fieldsMore recently she has held senior in-house / RPO resourcing roles at Deloitte and GroupeAeroplan before now working full-time as a management consultant advising global clients on talent acquisition and development strategy Lucy’s expertise and passion lies within the research, design and execution of robust & impactful talent related practices, procedures and solutions, which produce enhanced, future-proofed and quantifiable results for her clients. She is actively interested in enabling organisations to develop unique competency models, allowing for flexible and accurate talent selection decisions as well as helping to identify clear career paths for existing employeesLucy has run and managed assessment centres as well as impactful training days and holds the British Psychological Society Certificate of Occupational Testing (Level A)LEckersley@truenorthhumancapital.com