Wilson Learning provides human performance improvement solutions to help organizations execute their business strategy through developing people's leadership, sales, customer service, and individual effectiveness skills. They have over 40 years of experience operating in over 40 countries with research-based methods that are adapted for different cultures. Their approach challenges people to think, engage, and perform in a way that creates sustainable business results.

1. Wilson Learning Capability Presentation Wilson Learning GCC Stephan Melchior

2. Introduction Purpose: To Overview Wilson Learning Capabilities Process: Review our Leadership, Teams, Sales, Customer Service and Individual Effectiveness offerings Payoff: You will have an idea of how Wilson Learning can develop the people of the GCC and create an exciting future for all of us.

3. Business Context In today’s business environment, one of the major challenges facing organizations is how to execute strategy through people.

4. Wilson Learning Worldwide We provide Human Performance Improvement solutions that help individuals and organizations execute their business strategy.

5. We believe… Organizations can only be fully successful through the performance of their people… The ability of each individual in your organization to succeed in their work is central to the organization’s performance as a whole… People can only be fully successful if performance is accompanied by fulfillment (satisfaction, meaning, value)… Our integrated approach aligns individual learning with your strategy and work processes to create sustainable business results !

6. How we help our customers… Our Human Performance Improvement Approach Challenging People to Think, Engage and Perform Global Implementation Capability Our Local Capabilities Proven Intellectual Property Learning methodology Dedicated Talent Facilitators, Consultants, Salespeople, Business Development, Client Support…

7. About Wilson Learning Over 40 year of experience $100+ million in sales worldwide Operations in over 40 countries Research-based field tested processes that work Selected programs and measurements culturally adapted and translated into more than 25 languages or dialects Nearly 300 employees worldwide - diverse team of I/O psychologists, instructional designers and consulting / training professionals

8. Global Implementation Capability More than 40 countries More than 25 languages More than 800 customers from Fortune 500 and Global 2000 Network of 1,000 certified WLW facilitators able deliver globally Not just where we are. It’s who we are…

9. Worldwide Operations NORTH AMERICA Minneapolis Orlando Atlanta Chicago Dallas Detroit Los Angeles New York San Francisco Toronto LATIN AMERICA Bogotá Buenos Aires Lima Mexico City San Juan Sao Paulo EMEA Dubai Athens Brussels Copenhagen Dublin Helsinki Istanbul Johannesburg London Lublin, Poland Lund, Sweden Madrid Milan Moscow Paris Stuttgart APAC Bangkok Kuala Lumpur Seoul Singapore Sydney Manila JAPAN Tokyo Fukuoka Nagoya Osaka CHINA Beijing Hong Kong Shanghai

10. Wilson Learning GCC Dubai: team of 4 consultants from various industry backgrounds Abu Dhabi: 1 consultant with 20 years Wilson Learning experience Kuwait: team of 2 Wilson Learning consultants Saudi Arabia: 1 consultant (Saudi-Arabian), with long-year experience in Saudi Aramco Bahrain, Qatar: currently covered through Dubai

11. Our HPI Approach

12. Our Areas of Focus Leadership Effectiveness Developing Leaders with Character and Skill Sales Effectiveness and Customer Engagement Challenging Salespeople to understand their customers better than the competition Individual Effectiveness Energizing people to be successful and fulfilled

13. Impact Evaluation We can demonstrate the effectiveness & results Support short and long-term success of the customer’s solution Gain support and participation among key stakeholders Impact Evaluation measures the effect that newly learned skills or knowledge have on a person’s ability to achieve a desired business result or goal Our process was certified by an independent standards organization as being complete, systematic, and fair Wilson Learning is one of the only companies certified.