Trudy Polley has over 25 years of experience in procurement and e-procurement. She has extensive experience implementing e-procurement systems like Ariba, SAP, and Proactis P2P. Her most recent role was implementing Proactis P2P at the RSPCA over 10 years. She is skilled at process design, system configuration, documentation, training, and project management. She is seeking a new role as an e-procurement analyst or project manager.

1. Trudy.H.Polley
24 Blatchington Road  Seaford, BN25 2AA, UK Home: +44(0)1323 890640  Cell: +44(0)7940 475369 
trudy_polley@yahoo.co.uk
C u r r i c u l u m V i t a e
S E E K I N G E - P R O C U R E M E N T O R G E N P R O C U R E M E N T
A N A L Y S T R O L E S
A procurement process & e- procurement expert with 25+ years experience gained at all levels.
An experienced Project Manager / Team Leader of Purchasing Teams & E-Procurement system implementations, gained across global
projects for well known blue chip companies. Several full cycles of implementing e-procurement/i-procurement, contract management
and sourcing systems, including Enterprise Buyer Professional (EBP) / SAP R4; Ariba Buyer; Ariba Contracts Workbench; Ariba
Content Management;, Elance (Click Commerce); Oracle iProcurement/Oracle Purchasing & Apps; Proactis P2P, Sourcing; SRM,
Contracts Management. Fully experienced in E-Procurement & E-Invoicing solutions (Industry Standard cXML), including
Purchase/Credit Card processes. Extensive experience in process design & maximisation; configuration; documentation; leading teams;
vendor management, stakeholder management; train the trainer & end user training, all related policies, taking into account all relevant
compliance, standards and legal requirements. Also has experience of auditing / risk assessment within procurement functions.
A track record of leading or working within e-commerce teams, delivering best in practice e-procurement solutions & processes.
Passionate about Purchasing. Driven by and focused on results.
Skills
Extensive experience of procurement
process design; configuration;
implementation & documentation.(Approx
14 years).
Five years working with Ariba SRM
products. (Ariba Buyer, Ariba Contract
Workspace & Ariba Content Management)
for American Express.
5.9 years implementing & developing
Proactis P2P Products for RSPCA.
Three years working with SAP R4 (SRM) E-
Procurement Global Implementations
(Ericsson Ltd).
.
Process expert, taking into account all
relevant standards & legal
requirements, to achieve increased
efficiencies.
Twenty-five+ years Purchasing
Experience
Expert in using MS Excel (pivots, look-
ups, etc, MS Word, MS Project, MS
Power Point, MS Visio & Google docs.
Passionate about E-Procurement &
providing best in practice solutions.
Team player with good
communication skills.
Understands the importance of
managing stakeholder’s
expectations.
A good communicator with a
professional & approachable style.
Experience
NON-RELEVANT ROLES ARE COLOURED GREY & RELEVANT ROLES IN BLACK.
RSPCA
18 Jan. 2010 to present date:
E-Procurement Project Analyst & System Administrator - £200 / day.
Initially contracted for a two year period to design & implement a suite of tools & processes related to E-Procurement. Proactis (P2P) has
been successfully rolled out throughout the United Kingdom, to approx 1,000 key users. The contract was then extended to enable
further development of the tools to include e-sourcing, supplier & contract management, working through 4 upgrades to the current 2014
versions. The maximisation element of this project included bringing all surrounding processes into line, creating KPI’s & reporting to
measure performance against contract, providing street maps for the next financial period, benefits tracking, risk management and
compliance & reporting. Having successfully handed off all ownership over to internal IT and Procurement Departments, this project is
now nearing completion..
Role
Documenting Business Requirements

2. Analysing spend & procurement processes
Design, configure & document e-procurement system & processes (Proactis P2P with Sage ERP)
Design; test & enablement of “Punchout” catalogues & e-invoicing (including all interfaces with related systems).
Implementation of Self Billing processes to improve efficiencies for invoice processing for Veterinary spend.
Creation, coding (UNSPSC), testing, upload & release & ongoing management of supplier purchasing processes & catalogues
(Punchout web based & Internal catalogues)
Providing training & training materials for all system roles & related processes
Policy documentation
Training & Management of Level I & Level II Support Teams & all users.
Create & develop a procurement support helpdesk
Implementation of a Suitable Scanning Solution
Implement sourcing and contract management solutions
Planning & Communications including regular updates & presentations to all stakeholders
Design and implement reporting & dashboards
Project benefits tracking (ROI), reporting & risk management
Project Management & implementation of Annual Upgrades
Vendor Management – measurement against contract & relationship management.
Implementing Supplier Onboarding using Proactis Portal & suite of tools.
American Express Services Europe Ltd (Contracting)
09 Jan 2006 To 20 Aug 2009
Global Real Estate & Procurement Services (GRE&PS)
Positions (All Ariba Buyer, Ariba Contract Workbench or Ariba Content Management Related)
Ariba Consultant/UK Project Manager – Jan 2006 – Jan 2008
Ariba Consultant/Procurement Helpdesk Manager – Feb 2008 – Jan 2009
Ariba Consultant/EU Procurement Services Project Manager – Feb 2008 – Jan 2009
Ariba Operational Risk Management Analyst & Auditor – Feb 2009 – Aug 2009
Salary Range:
£200/day to £420/day – dependent upon role, as detailed below.
Ariba Consultant/UK Project Manager
09 Jan 2006 to 28 Feb 2008 - £200/day
Global Real Estate & Procurement Services (GRE&PS)
I was the only UK based Ariba Consultant for the e-procurement project for American Express (Managed from USA). Implemented Ariba
Buyer, Ariba Contract Workspace & Ariba Content Management in the UK, USA, AUS & CAN markets utilising the American Express
Corporate Purchasing Card (credit card) as the preferred payment method for standard catalogues. I took the role of the UK Project
Manager for implementation & Change Manager for all Ariba applications.
Role & Achievements:-
 Project Manager – Ariba Buyer, Contract Workbench & Category Management.
 Data gathering, data analysis & rationalisation
 Creation of Point of Departure Process Workflows (Viso)
 Creation of Point of Arrival Process Workflows (Viso)
 System Configuration & Documentation
 Supplier selection & training
 On-boarding of multiple catalogues to Ariba Buyer.(Eg: Stationery, Mobiles/Blackberries, Desktop Hardware & Software, etc).
 On-boarding of Temp Labour, Resource Strategy & IT Contracting/Consulting to Ariba Buyer & Elance Click Commerce
(specialist labour tool, inc Statement of Work). Internal & Punchout catalogues implemented.
 On-boarding of multiple “Non-Catalogue” suppliers to Ariba Buyer
 Support for catalogue roll-out post implementation (Internal & Punchout catalogues).
 Implementation & Support of Ariba Category Management (33 RFX sourcing events during 2007 & a further 44 during 2008).
Enabling $23.7M savings & $15.9M profit improvement against an overall spend of $1,247M for 2008
 Implementation & Support of Ariba Contract Workbench (663 contracts loaded).

3.  Changes, Upgrades & Process Improvements to Ariba Buyer, Contract Workbench & Content Management (Eg: Project to link
the Ariba Buyer software catalogues with in-house IT Support area, creating a process workflow to enable desktop equipment
& Blackberries to be delivered to Amex’s IT Partner for installation, following outsource.
 Implementation of Punchout catalogues and standard catalogues for Ariba Buyer
 Documentation of & Training of Requestors, Approvers, Admin (back office roles)
 Managed day to day work with minimal instruction or supervision (only team member based in the UK – All other team
members based in USA).
 Took ownership of issues and resolutions (Eg Issue Log & Resolutions)
 Rigorously & pro-actively championed Ariba for the UK
 Documentation of end to end process work flows, risks & controls.
 Creation of Presentations for Steering Committees, Sponsors & project gate reviews & presenting of same.
 Communication, collaboration & persuasion at all levels of the business
 Risk Assessments & Remedial Action Plans
 Creation & publication of all User Guides & Desk Instructions
Procurement Project Manager & P2P Helpdesk Manager
28 Feb 2008 to Jan 2009 - £210 to £420 / day
Global Real Estate & Procurement Services (GRE&PS)
I created an Ariba & Gen Procurement Helpdesk for Procurement Services, which I then managed for approx one year, providing Level I
& Level II support. I managed two members of staff (analysts) during this period until transferring all purchasing helpdesk services to a
new team in Delhi, India, over a six month period to end of Dec 2008. Project was viewed as extremely successful and achieved
considerable savings, as part of an overall re-engineering project. I was also the Procurement Services Project Manager for any small
Ariba Change Projects during this period.
Role & Achievements:-
 Management of two helpdesk agents (PO Creation, Invoicing, Issue Resolution, etc)
 Procurement Reporting (UK & Global)
 Assisting GP Customer Care Ariba Helpdesk with issues they were unable to resolve themselves. (Escalation point).
 Ad-hoc projects, eg: SEPA – Creation of a new business entity to take advantage of the SEPA (Single Euro Payments Area –
enabling electronic payments to be made within the SEPA area in the same way domestic payments are handled). Update of
existing systems and processes.
 Adapting Ariba Buyer for use with General Requisitioning (ie as a requisitioning tool for Suppliers not on-boarded to Ariba
Buyer – enabling all purchases to be made through Ariba Buyer). This enabled the purchasing back office functions to be
migrated to India.
 Roll out and training for all UK staff for Ariba Buyer General Requisitioning.
 Representing Procurement Services in various internal meetings
 Service Level Agreement Compliance Monitoring. Involving bringing suppliers in to discuss their performance against contract
and taking remedial action where required.
 Supporting RFX. Visiting possible new suppliers & documenting their capabilities and anticipated processes. (eg: Car Lease
Tender – visited and interviewed possible new suppliers/managing agents for suitability & documented all anticipated
processes in full).
 Provided training to users for all Procurement related systems as & when required
 Creation and update of Intranet web pages for Procurement Services.
 Documenting & publishing all procurement processes and workflows, inc. controls
 Project Manager for migration of all Procurement Services Helpdesk roles and responsibilities for the UK and Italy to Delhi,
India. (Over a 5 month period).
 Creation & update of all Procurement Processes migrating to India (Point of Departure & Point of Arrival)
 Creation of Hand Over documents for all processes.
 Creation of SLA’s & Governance for post helpdesk migration
 Training of new Helpdesk staff on all Procurement related processes
 Training of external staff where required (eg suppliers).
 Communication & Change Management for the Helpdesk Migration Project

4.  Issue Log maintenance and resolutions.
 Implementing a web ordering system with our print supplier.
 Communication & change management activities for Print Web Purchases
 Ariba Catalogue issue resolution
 Bypass reporting & remedial actions
Operational Risk Analyst.
Feb09 – August09 - £150/day
Global Real Estate & Procurement Services (GRE&PS)
I took this role at a reduced rate as I wanted to learn more around the risks, controls and audit processes utilised within a large Blue
Chip organisation to give myself a more rounded set of Procurement skills.
Role & Achievements:-
 Documentation of End to End Process Excellence Methodology, inc. Controls.(Covers Analyse; Source; Negotiate &
Contract; Procure, Reconcile & Pay processes).
 Resolution & closure of Management Actions Plans (MAPs) highlighted by Internal Audit Group (Eg: Insufficient oversight
with outsourced partners; non compliance to contract rates and KPI’s; projects coming in over-budget due to insufficient
project management, etc).
 Audit of Process Excellence Negotiate & Contract. Creation of Audit Questions and Scoring. Random sampling of
Contracts checking for compliance to internal policy, process, controls & requirements & documentation of same.
 Creation of Action/Remedial Plans for issues highlighted during Audit.
 Creation of presentations for Procurement Directors (eg: Global Real Estate & Procurement Services Key Principles of
Engagement – detailing when to engage with Procurement and the risks associated with late or lack of engagement.
 Documentation & update of all Procurement & GRE processes and controls.
 Oversight of EMEA Process & Control requirements for global implementation of Oracle i-Procurement. (Year one of a
four year global project).
 Data collection for Oracle i-Procurement project for the EMEA region.
 SME for EMEA procurement processes, controls & legal requirements.
BMF Ltd – June 2005 – Dec 2005
Position: Charity Fundraiser – June 2005 – December 2005
Salary: Commission & Expenses Only
As a career break I took this role as a Charity Fundraiser for the British Red Cross, the Dogs Trust, the Mental Health Foundation, Action
for Blind, & John Aspinal’s Gorillas. The role required self management and motivational skills alongside strong communication,
consultative and influencing skills. During my time with BMF I was known as a high achiever, winning the title of office “High Roller” for
having the highest amount of donations for the month.
Caburn Vacuum Science Ltd – July 2004 – May 2005
Position: Buyer – Vacuum Science parts & spares.
Salary: £20,000 + Benefits/Bonuses.
The main focus of this role was to bring stock ordering into line & to improve the cash flow within the company. Strong negotiation &
analytical skills, contract/supplier management and organisational skills were required.
Role & Achievements:-
 Stock Control
 Problem Solving
 Raising & progression of all purchase orders
 Supplier selection
 Supplier management
 Risk assessments

5.  Quality control
 Sourcing of one off requirements based upon Engineer’s drawings
 Purchase & stock control of all components required for the Engineering Production Area.
 Forecasting & MRP
Reason for Leaving: Company was bought out and asset stripped.
Ericsson Limited - January 1994 to 30th
September 2003 –UK
Position: E-Procurement Specialist/Commercial Consultant.
Leaving salary: £22,500 plus bonuses.
Ericsson rolled out an E-Procurement system throughout Europe and subsequently Globally between 2001 and 2004. I worked in this
field for the duration of the overall global implementation project, gaining experience of more than one project role and can therefore say
that I have extensive experience with contract negotiation, supplier selection, e-procurement configuration & implementation, business
process and change management. The e-procurement system implemented on this occasion was Enterprise Buyer Professional, (Now
SRM or MySap) using SAP R4 & HRMS. I provide detail for all projects below:-
Ericsson China – March 2003 to Mid September 2003
E-Procurement Team Lead & Change Manager. Locations:- Beijing, Shang-Hai, Nanjing, Guangzhou & Hong Kong
This is the largest market unit for Ericsson and home to their Manufacturing and Global Research & Development Facility. I took the role
of E-Procurement Team Lead & Change Manager, leading a team of 5 Consultants & local employees.
This implementation took place during the well publicised SARS virus outbreak which impacted the team significantly. However, despite
a reduced team, the project was completed successfully within a 7 month period and a record number of catalogues for Ericsson was
achieved.
Role & Achievements:-
 E-Procurement Team Lead to 5 Consultants/Internal Employees
 Communication at all levels of the business (steering committees, CFO, Directors, Managers, etc)
 Current state process documentation (paper processes – largely in mandarin Chinese or Cantonese)
 Running of workshops to engage local employees & for process selection
 End to end documentation of “point of arrival” E-Procurement processes & controls
 Supplier rationalisation
 Supplier selection & adoption
 Supplier training
 Considerable collaboration & persuasion skills
 Risk assessments & mitigating controls
 E-catalogue negotiation (price & content)
 Creation & upload of 34 catalogues – various commodities
 Data collection (2500 end users, approvers)
 Material group mapping to general ledger
 Pre & post contract screening & due diligence
 E-Marketplace preparation & processes
 Implementation of invoice scanning solution
 Training (local trainers, requestors, approvers, accounts payable, back office)
 Provision of presentations, minutes & reports where required
 Issue Log management
 Asset flow creation
 User Acceptance Testing & documentation
 Creation & publication of Users Guides & Desk Instructions
 Creation of a process to audit implemented processes & controls
 Post implementation support
Ericsson Mexico City – January 2003 to March 2003

6. E-Procurement Implementation – Internal Commercial Consultant
For Ericsson Mexico City I took the Commercial Consultant role, focussing on the catalogues & suppliers.
Role & Achievements :-
 Creation of end to end e-process workflows, including controls
 Considerable collaboration & persuasion skills
 Risk assessments & mitigating controls
 E-catalogue negotiation (price & content)
 Creation & upload of 15 catalogues – various commodities
 Data collection (850 users, approvers)
 Material group mapping (to general ledger)
 Supplier rationalisation & selection
 Supplier adoption & on boarding to E-Procurement
 Pre & post contract screening & due diligence
 E-Marketplace preparation & processes
 Training (requestors, approvers, accounts payable, back office, etc)
 Provision of presentations, minutes & reports where required
 Issue Log management
 Asset flow creation
 User Acceptance Testing
 Creation of a process to audit process & controls
 Post implementation support
Ericsson Limited – January 2001 to January 2003.
Global E-Procurement Implementations – Internal Commercial Consultant
Europe – E-Procurement Project Strategy & Start Up
Role & Achievements:-
 Creation of a global reporting strategy & operational process
 Assisting global e-procurement system design / configuration
 Data / supplier rationalisation (for pan european or global opportunities)
 Creation of a global benefits tracking process
 European spend reporting & publication
 Creation & documentation of key controls
 Risk Assessments
 Issue Log Maintenance
 Bypass management
 Creation of User Guides, system documentation & publication
 Training (all levels of the business) – E-Procurement
 Creation of process workflows, including controls
 Presenting skills
Holland – E-Procurement Implementation
Holland was used as a test ground for the supplier rationalisation, supplier adoption, contract negotiation and e-procurement
implementation strategy. The project in Holland was completed successfully during a 3 month period.
Role & Achievements:-
 Creation of end to end e-process workflows, including controls
 Risk assessments

7.  E-catalogue negotiation and creation (8 catalogues – various commodities)
 Data collection (users, approvers)
 Material group mapping (to general ledger)
 Supplier rationalisation & selection
 Pre & post contract screening & due diligence
 E-Marketplace preparation & processes
 Training (requestors, approvers, accounts payable etc)
 Provision of presentations, minutes & reports where required
 Issue Log management
 Asset flow creation
 User Acceptance Testing
 Creation of a process to audit process & controls
 Post implementation support
France – Procurement Credit Card Test Site
Having previously implemented a Purchasing Credit Card system and process for the UK, I was tasked with implementing the same for
Ericsson France.
Role & Achievements:-
 Influencing & persuading skills (hostile client)
 Data collection & rationalisation
 Creation & documentation of end to end process workflows & controls
 Risk assessments
 Issue Log maintenance
 Supplier analysis & selection
 Pre & post contract screening & due diligence
 Contract or Contract Amendments
 System set up
 Training of users and back office administration
 Support post implementation
 Creation of a process for measurement of success & ROI
 Creation of a process to audit process & controls periodically
Germany, Hungary & Poland – E-Procurement Implementations
Role & Achievements:-
 Data collection & rationalisation
 Supplier analysis & selection
 Negotiation – price & content
 Pre & post contract screening & due diligence
 On boarding of Suppliers to E-Procurement
 Adoption & training of Suppliers
 Catalogue build & verification (20 catalogues in total – various commodities)
 Catalogue commodity mapping
 Collection & upload of users, approvers etc
 Material group to general ledger mapping
 Training of requestors, approvers & support teams
 Documentation of end to end process & system workflows, inc. controls
 Testing (User Acceptance Testing)
 Support post implementation
 Creation of a process to audit process & controls periodically
 Creation of a process for measurement of success & ROI

8. Ericsson Ltd
January 1994 to January 2001
Purchasing Team Leader – UK
Two members of staff reported to me during this period. The scope of activities included creation of PO, management of PO (MRP),
stock control, goods receipts, invoice reconciliation, issue resolution etc.
Role & Achievements:-
 Sourcing
 Negotiation
 Ordering
 Stock Control
 Materials Planning
 Supplier Management
 Team Leader (6 employees)
 Goods receipts
 Invoice Processing
 Introduction, Implementation & Management of a Purchasing Credit Card
 Reporting
 Transition of PO & Accounting roles to Holland
 Benefits Tracking EMEA
 Savings Tracking EMEA
 Implementation of a electronic requisitioning system
 Training of team members & requestors
 General procurement support
Reason for Leaving: Moved Up to Consultancy Role To Implement E-Procurement Globally.
Office Machinery & Engineering Ltd
January 1993 to January 1994
Address: London Road, Brighton.
Manager: Mrs Kerekes
Role & Acievements:-
 Purchases
 Purchase Ledger
 Accounts
 Overdue Accounts
 Telephone queries
Reason for Leaving: Unhappy in the role as there was little room for development, family members taking the key roles.
Pycraft & Arnold Loss Adjusters – January 1990 to January 1993
Address: 5 Pavilion Parade, Brighton, East Sussex, BN1.
Position: Secretary/Administrator. Manager: Mr Trevor Manhire.
Role & Achievements:-
 Telephone queries
 Typing of dictated insurance reports
 Petty cash

9.  Records management
 General office duties
 Appointments management
 Secretarial support to Manager included travelling to visit clients and document claims accordingly.
Reason for Leaving: Redundancy. Once the October 1987 & Jan 1990 storm insurance claims finally fizzled out.
Brocklehursts Loss Adjusters – 1987 to January 1990.
Address: Bond Street, Brighton, East Sussex, BN1.
Role & Achievements:-
 Telephone queries
 Typing of dictated insurance reports
 Petty cash
 General office duties
 Appointments management
 Records management
 Creation of a records database from a card based system
Reason for Leaving: I was headhunted to another Loss Adjusters who offered better rates, benefits and development.
Prior to 1987:-
Abbey Cables Limited – Electrical Cable Wholesaler.
Position: Sourcing and Sales of industrial, armoured and domestic electrical and fibre optic cables and accessories. A great introduction
to business – sales were highest in the team & this is the role that opened my eyes to the fact that negotiation was within my skill range.
East Sussex County Library – Library HQ for East Sussex.
Position: Library Admin Personnel. Creating a weekly Book List & distributing (using ink printing machine & stencils). General
secretarial duties, post duties etc.
Education
Secondary School – Seaford Head, Seaford, East Sussex.BN25.
O Levels
English: C
French: D (retaken at College and improved).
GSE’s
Biology – Grade 1
History – Grade 2
Maths – Grade 3
Art – Grade 3
R.E – Grade 4
Commerce – Grade 2
Lewes Tertiary College
RSA 1 Typing – Distinction.
RSA 2 Typing – Pass
French O Level – C
Pitman Shorthand 50/60wpm – Pass
Pitman Shorthand 7- wpm – Pass
A/O Level English For Professional & Business Studies – Pass.
EXPERICENCE TO DATE IS BY FAR MY HIGHEST QUALIFICATION.

10. Technology
I have worked with the following Procurement Systems:
Ariba Buyer
Ariba Contract Workbench
Ariba Content Management
SAP R4
Enterprise Buyer Professional (now known as SRM / MySap)
Sage
Chess
Proatis E-Procurement
Various Supplier Portals & Networks
Integrated Business Solutions (IBX)
Millenium
Document Scanning Solutions
XML data transfer