Vadivu Boeing has over 14 years of experience as an IT professional providing technical support and issue resolution for complex IT projects. He has expertise in Siebel CRM, product lifecycle management, and architecting material master systems in Siebel and SAP. Notable achievements include reducing product catalog issues by 90% and model work time from 8 to 2 days. He currently works as an Enterprise Programmer Analyst and is proficient in applications like Siebel, SAP, and programming languages including SQL, Siebel, ABAP, and JavaScript.

1. VADIVU BOEING
425-318-9355©
vadivu.boeing@gmail.com
Enterprise Programmer Analyst
Strong acumen for resolving system issues
IT professional with over fourteen years of proven experience in providing technical and process
support in highly complex and integrated IT engagements. Tenacious problem solver and have
always been recognized as the “go-to-person” for issue resolution. Successful analyst,
programmer, team and project lead with effective and operational knowledge of business best
practices, key performance indicators and organizational change solution elements.
Areas of strength
 Siebel CRM (Certified)
 Product life cycle management (Medical, Telecommunication, Wireless)
 Material Master architect across Siebel and SAP systems
 Business Analysis / Process re-engineer / Training
 Documentation (Functional / Technical)
 Quality Assurance
 Issue Diagnostics
 Performance tuning
 Integral Team member / lead
Noteworthy Achievements
Global Catalog Support: Product Configuration
Challenge# Order Desk and Modeling Team had 100% error rates impacting Supply Chain and
Customers. The downtime on average was over three days.
Action Taken# Created business line specific product templates, developed innovative solutions
and gave extensive training to users.
Results# Critical issues reduced by 90%, Model work time reduced drastically (from 8 days to 2
days), model issues downtime reduced to just 2 hrs of downtime.
Global Catalog Support: Product Performance Tuning
Challenge# Sales took almost 2 - 3 minutes to load model and navigate between pages.
Action Taken# Implement High Interactivity Siebel client, replaced redundant scripts with
configurator rules, retuned server parameters and caching
Results# Model load time was reduced to 23 seconds and page navigation was instantaneous.
Professional Experience
Philips Medical Systems: June 2009 to Date
Catalog Operations(USA Commercial Opertaions): Responsible for release AMI and
HISS catalog to US Field Sales. Work with BIU product managers, field marketing
managers and sales support to localize the catalog. Maintain pricing and promotions in
the CRM tool. Provide training to field sales and quoting desk. Resolve any catalog
related issues.

2. Philips Medical Systems : Nov 2004 to Oct 2008
Global Catalog Support (Various factories and GSS NA): IT production support to maintain
catalog in Siebel, material interface to SAP (MP1), pricing interfaces to/from SAP, HTPS. Product
catalog analyst on various projects such as ONE SAP, UNITE, Siebel Upgrade, HOT
(Harmonized Order Type), GPP (Global Pricing Project), Quote to Cash (Ongoing).
• Work with users to determine requirements for Siebel functionality, interfaces between
Siebel and SAP (ERP) system, global product catalogue process.
• Provide design expertise on use of standard and customized functionality and interface
techniques in Siebel 6.3 and Siebel 7.5,especially in the Siebel eConfigurator, ePricer
and Quote systems.
• Develop solutions to complex problems requiring innovation and experience using Siebel
eScript, Java Script, HTML
• Develop and maintain impact analyses, application and process designs, estimates, work
plans and related documentation such as test plans and conversion plans.
• Also a resource for direction, training, oversight and guidance for less experienced staff
members and project teams.
Client : AT & T Wireless.
Technical Analyst and Product Configurator (2002 to 2004)
• Analysis of AWS Product Offerings. Translate business offers to technical templates.
• Build and Maintain product offers in catalog every 10 days.
• Testing and Deployment of Product Catalog.
• Production support for product related issues.
• Configurator architect on product re-engineering project. Converted one model to 28
different models for business scalability.
Client : Fleet Bank Group.
Business Analyst and Configurator - Financial Services project (2002):
• Supported the planning and facilitation of workshops with client project team members in
which business requirements were gathered and analyzed.
• Documented and designed process requirements and transformed the requirements to
technical specifications.
• Configured and implemented Workflow and Assignment policies using Siebel 7.0.3.
Developed and implemented eScripts, Business Services supporting the process.
• Configured Application Flow Control to guide users through banking process.
Client : Sprint Group.
Product Configurator Lead - Global Telecommunications project (2001 to 2002):
• Design and develop business process for Product Marketing and Configuration.
• Delivered Product Catalog specs for 12 international single byte languages and 2
international double byte languages.
• Designed interfaces to Portal , World Tax, legacy systems.
• Gathered and incorporated mandate legal requirements on data security for Europe,
Japan, Singapore in the Account, Contracts and Product Catalog design.
• Customized Siebel application to a very large extent using Siebel Tools and eScripting, to
achieve multi-point order entry system (PVC’s).
Client : Bell South.
Programmer/Analyst - Telecommunications project (2000-2001):

3. • Analyzed the business process and designed and delivered Technical specs for converting
the data and process maps to the Siebel application.
• Development and data migration team member
• Created and implemented test scripts for UAT and system testing.
Client : Teltrust
Siebel Developer - Call Center project (2000):
• Interfaced custom telephony software within Siebel environment through Siebel ActiveX.
• Was Siebel Architect SME in implementing the Siebel servers and performing Siebel System
Administration tasks.
ASAP Solutions
ERP/SAP Projects (1998 – 1999):
Served as ABAP consultant in various project implementations. Primarily involved in providing
ABAP/4 development support for the SAP technical evaluation team prior and during SAP
implementation of FI, MM, PP modules at our offshore office at Dallas.
Computer Hardware Solutions 1994 – 1998
Team Lead Automotive Client
Responsible for design, development, testing and implementation of Order Entry System using
ActiveX .It integrated Marketing, Customer Service and Materials Department.
Education
Bachelor’s of Engineering (Electronics & Telecommunications), College of Engineering, Guindy,
India
Technical Skills
 Applications: Siebel, SAP, Crystal reports
 Microsoft : MS Office Suite, Visio, MS Project
 Programming: SQL, SiebelTM
, ABAP, JScripts, Visual Basic, HTML