Ariba is committed to continuing investment in its CD (Commerce Desktop) business. It has appointed a general manager to oversee the CD business and formed dedicated teams to focus on CD engineering, customer support, and gathering customer input. Ariba's goal is to support existing CD customers through the Commerce Cloud strategy while also investing in the CD technology platform.

1. © 2011 Ariba, Inc. All rights reserved. Ariba CD Investment Strategy UC

2. What We Heard from You Is Ariba still in the CD business? Is my Ariba investment secure? Will you be coming out with a 10r1? When will I get enhancements? We want Voice and Visibility into the enhancement process What is Ariba’s roadmap for platform updates to my ERP or Microsoft Office? Ariba needs to slow down releases – too much and too often to keep up (Hotfixes, Service Packs, etc.) We need to be able to absorb releases on our timeline, not Ariba’s © 2011 Ariba, Inc. All rights reserved. 2

3. Why is the CD business important to Ariba? Growth drives investment Asia International India, China, Indonesia, Australia How can you influence our strategy? Customers drive strategy Advisory Board (Top customers, Chief of Engineering, Chief of Product Mgt) User groups Why should you trust us? Actions build trust Dedicated GM/Engineering/Product Mgt/Field Marketing/Solution optimization team Road shows 90-day plan © 2011 Ariba, Inc. All rights reserved. 3

4. Why haven’t upgraded yet? Upgrade costs Vs switching to SAP/Oracle Why aren’t you driving more spend through Ariba? What would you like to see our R&D dollars spent on? Platforms New functionality New delivery mechanisms © 2011 Ariba, Inc. All rights reserved. 4

5. Ariba’s Journey to the Commerce Cloud CD Customers and the Ariba Commerce Cloud Ariba’s CD Investments and Strategy Closing Thoughts Agenda © 2011 Ariba, Inc. All rights reserved. 5

6. Ariba’s Journey to the Commerce Cloud © 2011 Ariba, Inc. All rights reserved. 6 Today Ariba commits to ‘source system agnostic’ strategy – enable B2B excellence through Ariba OND, Ariba CD, and Ariba Network 2010 Ariba acquires Quadrem – extends B2B Network dominance 2008 Ariba launches Commerce Cloud strategy and releases both 9r1 and 9s1 on a single platform for innovation 2004 Ariba consolidates the Spend Management field through acquisitions 2000 Ariba becomes industry leader in Spend Management Solutions

8. Agnostic B2B enablement

9. Value creation through community, capabilities and technologyToday Ariba commits to ‘source system agnostic’ strategy – enable B2B excellence through Ariba OND, Ariba CD, and Ariba Network Ariba CD Solution) Ariba CD Solution) Ariba CD Solution) 2008 Ariba launches Commerce Cloud strategy and releases both 9r1 and 9s1 on a single platform for innovation 2005 Ariba opensup the Ariba Network to non-Ariba CD customers 2000 Ariba becomes industry leader in Spend Management Solutions

10. Where we’re going… © 2011 Ariba, Inc. All rights reserved. 8 Our focus is on Innovation Commerce innovation Wherever business transacts… Business process innovation Wherever processes run… Technology innovation Wherever our customers are… Adoption innovation Ease of use on demand or on-premise (“consumer-ization”) StrategicInnovation Alignment of roadmaps to facilitate continuous improvement, predictability, and stability Ariba Commerce Cloud ERP Layer ERP Layer 1 2 SaaS Solutions 3 Ariba CD Solution) ERP Layer

11. Ariba’s Journey to the Commerce Cloud CD Customers and the Ariba Commerce Cloud Ariba’s CD Investments and Strategy Closing Thoughts Agenda © 2011 Ariba, Inc. All rights reserved. 9

12. How CD Customers Tap ‘the Cloud’ Today 10 By enhancing existing CD investments with SaaS complementary goods 1 By tapping into the forces of community and capabilities that the Ariba Commerce Cloud affords 2 “Commerce Cloud” SaaS Solutions World’s Largest Trading Network Proc. Content Invoice Pro Spend Vis Community Peer Collaboration Contract Pro SIPM Sourcing Pro Partner Ecosystem CD Procurement App Domain Expertise 1 Capabilities Value Enablement Execution Support BPC ADE Enablement 2 App Management ACS © 2011 Ariba, Inc. All rights reserved.

13. Ariba’s Journey to the Commerce Cloud CD Customers and the Ariba Commerce Cloud Ariba’s CD Investments and Strategy Closing Thoughts Agenda © 2011 Ariba, Inc. All rights reserved. 11

14. New Ariba CD Investments © 2011 Ariba, Inc. All rights reserved. 12 Appointed a General Manager of the CD business Field Market team created to organize user conferences, customer advisory meetings in order to listen to your needs Dedicated Solution Owner assigned to the CD business that will incorporate your voice into the ER process Dedicated CD engineering team investments being made to focus on the technology platform needs Provided a Customer Care program for customers with acute support needs such as during an upgrade to 9r1 or conversion to OnDemand Formed a Solution Optimization Team to provide CD customers with advice and options to consider Ariba Commerce Cloud Ravi Kumaraswami VP & General Manager, On-Premise Solutions (CD) rkumaraswami@ariba.com On-premise Procurement App ERP Layer

15. Ariba’s Journey to the Commerce Cloud CD Customers and the Ariba Commerce Cloud Ariba’s CD Investments and Strategy Closing Thoughts Agenda © 2011 Ariba, Inc. All rights reserved. 13

16. Closing Thoughts Ariba is dedicated to our CD platform and committed to support our CD customers The 9r1 version will be supported for at least five years New CD General Manager appointed along with a dedicated engineering team and solution owner CD customers are a significant part of our Commerce Cloud strategy and Ariba is committed to working with you We will be forming a Customer Advisory Board We would like to meet with you directly over the next 90 days Better commerce innovation will be released for both CD and OND customers Remaining Sessions at Ariba LIVE for CD customers: CD Roadmap and Cloud Touchpoints, 9r1 - Upgrade Success, Ask the Expert © 2011 Ariba, Inc. All rights reserved. 14 Ariba Commerce Cloud On-premise Procurement App ERP Layer

17. Questions © 2011 Ariba, Inc. All rights reserved. 15

18. © 2011 Ariba, Inc. All rights reserved. 16 “Safe Harbor” and Confidential Information Statement This information reflects the status of Ariba solution planning as of January 2011. All such information is the Confidential Information of Ariba (per the contract between our companies), and must not be further disclosed, as stated in the confidentiality clause of that contract. This presentation contains only intended guidance and is not binding upon Ariba to any particular course of business, product strategy, and/or development. Its content is subject to change without notice. Ariba assumes no responsibility for errors or omissions in this document. Ariba shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of these materials.

19. © 2011 Ariba, Inc. All rights reserved. Ariba CD Investment Strategy UC