Troy Lapham has 15 years of experience in demand planning and business analytics. He currently works as a Planning Manager at Qorvo in Hillsboro, Oregon where he leads teams to improve business processes, mentors planners, and develops analytic dashboards. Previously he held roles in demand planning, inventory planning, and materials planning where he analyzed data, set policies, and improved inventory optimization. He has a Bachelor's degree in Business Administration and certifications in demand planning and forecasting, Lean manufacturing, and Excel.

1. Troy Lapham CFP
troydlapham@hotmail.com
H: 503-625-0877 C: 971-708-5427
Fifteen years of experience utilizing business analytic tools and process improvements to maximize organization
performance. Professionally passionate about employing demand and supply planning strategies and working
across business functions to positively influence the organization. I have also received my demand planning and
forecasting certification.
PROFESSIONAL EXPERIENCE
Qorvo Hillsboro, Oregon 2009 – Present
Planning Manager
Leadership:
 Initiate and lead cross-functional business teams to drive process improvements resulting in improved business
processes and communication
 Mentor Planners on using analytical planning methodologies resulting in increased speed and accuracy of
decision making
 Developed Rapid Response analytic dashboards having increased visibility for Planners to supply and demand
imbalances
 Lead weekly factory MRP load requirement meetings deciding product capacity allocations as required
 Present and make recommendations during monthly S&OP to senior management
Business Analysis:
 Identify supply shortages to customer demand and work with business units, factories and international
planning sites to close gaps improving customer service and quarterly financials for the company
 Conduct S&OP scenarios evaluating risk and opportunities for each using Kinaxis Rapid Response
 Develop build strategies to alleviate projected capacity constraints
 Analyze planning KPI vs. actuals and conducting root cause analysis using databases and Microsoft Excel
Business Unit Operations Analyst lll
Demand Planning:
 Led and coordinated monthly demand planning process for the business unit, having worked with Sales and
Marketing to forecast demand.
 Consolidated and presented business unit demand plan to business unit Vice President
 Trained business unit personnel on company demand planning software and processes
Business Analysis:
 Presented quarterly BU operations performance reports to CEO, CFO and other senior executives.
 Conducted ad-hoc data analysis at the request of BU VP and Director of Marketing and made recommendations
for improved operations performance
 Identified bookings variance to the demand plan and worked with Sales and Marketing to close projected
revenue shortfalls
 Developed business unit operational reports supporting executive decision making process
Program Management:
 Collaborated with Worldwide Manufacturing, Customer Service, IT and Planning departments as primary
Business Unit advocate
 0rganized monthly and quarterly operations update meetings with Finance, Marketing, Program Management,
R&D, product engineering, and quality departments
 Coordinated with Operations and Planning on demand vs. supply deltas and communicated recovery plans to
external customers
Systems and Data Management:
 Responsible for data integrity of the business unit’s material master data, non-disclosure agreements, and
engineering portal ensuring accurate system data
 Conducted data analysis to identify products to move to end of life and worked with Sales and Marketing for
customer notification

2.  Corrected cycle time variation by conducting statistic data analysis, root cause identification and calibrating
with IT resulting in implementation of a system solution
 Responsible for accuracy of daily revenue reporting and working with IT to correct discrepancies
Inventory/Planning/Purchasing - CPMT Newberg, Oregon 2005-2009
Analysis:
 Analyzed sales data and set inventory and planning policies to improve customer service levels and inventory
optimization
 Created inventory reports and graphs for senior management
 Conducted least cost inventory replenishment analysis
Coaching:
 Trained and coached material handlers on best practices and inventory tracking software
Planner - Phenomenex Torrance, California 2003-2005
Analytical Analysis:
 Validated marketing forecasts and developed supply plans to meet demand
 Determined optimized inventory levels to meet customer service requirements
 Reduced raw material stock outs 75% by conducting trend analysis
Communication Skills:
 Recommended and implemented new internal work order process to increase visibility to current order status.
 Worked closely with marketing, sales, production, and purchasing relaying vital information and promoting
inter-department process improvements.
 Coached junior planner on best planning practices
Cost Reductions:
 Decreased stainless steel inventories 35%, establishing blanket orders for raw material to be delivered as
needed from vendor.
 Reduced plastic raw material inventory 75% by developing and implementing JIT program with vendor.
Planner/Scheduler - Philips Semiconductor Sunnyvale, California 2000-2002
Data Analysis:
 Made inventory level projections, checked against actual results and determined cause of variance.
Quality Management:
 Resolved quality issues with quality control, product engineering and assembly sites ensuring highest quality
product to customers.
EDUCATION
Bachelor of Science, Business Administration
California State University, Sacramento
CONTINUING EDUCATION
IBF Demand Planning & Forecasting Certification - 2014 Microsoft Excel Advance Training - 2011
How to Best Influence Others - 2010 Principles of Lean Manufacturing – 2008, 2013
Data Modeling and SQL - 2008 Microsoft Office I & II – 2008
Business Statistics - 2004 APICS Certification - 1998
Database / Reporting
 ERP Systems - 15 years experience including SAP: EP0-R/3 for information gathering and analysis
 Analytical Reporting Tools: Crystal Reports, Microstrategy, Kinaxis Rapid Response
 Excel – Advanced skills such as pivot tables, function statements, look-ups
 MS Query – Use MS Query through ODBC to run ad-hoc queries exported into Excel
 SQL – Trained in queries, sub-queries, and joins