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Troubleshooting Technology Basics
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- 4. That’s no wayto talk to a computer.
- 5. But you knowthat feeling.
- 6. Where you startto feel warm… hot… sweaty…
- 7. Your palms geta little clammy and you have to wipe them on your pants.
- 8. All the musclesin your back tense up, and you hunch over.
- 9. You’re sure youreyes are going to shoot lasers, or you wish they would.
- 10. Because then youcould blow that newfangled darnitall whiz-a-ma-jig computer to smithereens!
- 11. Don’t take itout on the computer. They might seem evil.
- 12. Really you justhave to get to know them.
- 13. If you understanda few basics, you should be able to manage, or at least troubleshoot, most technology challenges.
- 14. How to geta computer to behave, and do what you want.
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- 17. If it’s actinga little out of character, try rebooting to see if that fixes the problem.
- 18. Once the computeris on and working, there are a few basics things to look
- 20. Simply speaking, software programs runentirely on your computer.
- 21. You access theInternet through a browser, usually after clicking a link or an icon that looks like one of these.
- 22. Most people look atscreens in an F
- 23. So that’s howdesigners create things.
- 24. If this ishow you look at a screen. It’s no wonder you get
- 25. Important things, things youwant to do most often, will be… ACROSS THE TOP DOWN THE SIDE IN THE CENTER
- 26. The first placeto look is going to be in the top left corner, where you’ll find open, save, etc.
- 27. Sometimes super-duper important thingsare really BIG, in the middle. So pay attention to them.
- 28. Unless that bigbright thing is an ad (ignore those.)
- 30. This might explainsome confusing things for you. Most programs and Internet browsers have windows within windows.
- 31. If you’ve everclosed something but part of it stays put, you probably got tripped up by windows within windows.
- 32. Remember we talkedabout Internet browsers before?
- 33. Well, there arethings the browser can do, and that’s one window frame. Go to Websites Scroll
- 34. Then there arethings that the website you’re visiting can do, and that’s a window within the browser window. Website Menu Searc h
- 35. Software programs can bethe same way.
- 36. Here, the Worddocument is being minimized, so you see a PowerPoint window on screen with the Word program menu. Word Menu PowerPoint Window Word Window
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- 38. Just remember, thattop left corner has important information, like the program name.
- 39. All you haveto do is click in the window where you want to work.
- 40. So you’re inthe right frame. Now what?
- 41. Try reading themenu options.
- 42. Sometimes you’ll findjust what you’re looking for.
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- 44. If you can’tfind what you want, try the help function.
- 45. It’s almost alwayson the far right.
- 46. When you’re searchingfor something, think like a computer. In key words, not sentences.
- 47. Can’t find theword you’re searching for? Try simplifying. You’ll get more results. bio biology biologist biologists
- 48. Still not findingyour word? Try thinking of synonyms… Help FAQ’s Support Questions Contact Us
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- 50. Find any wordon a page with the find function. Ctrl + F (⌘ + F for Macs)
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- 52. If you justdid something by mistake. Ctrl + Z means UNDO! This arrow works too.
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- 54. If you’re lostin a website. Look in the top left corner. That’s where you’ll usually find the Home button
- 55. Next time youget a little stuck don’t immediately call in the geek squad.
- 56. Try figuring itout using the tips & tricks you just learned.
- 57. You’ll be surprised howfar they’ll get you.