- Wearable technology promises to revolutionize people's lives in 2014 but risks a backlash if it hinders productivity or real-life interactions. Users will need to discipline themselves to avoid being overwhelmed by notifications. - Large social media platforms are copying features of smaller competitors like Snapchat and WhatsApp to provide private messaging and remain relevant. This benefits users who can choose between broad networks and focused niche platforms. - Retail stores must offer experiences that are more interactive and unique to compete with the seamlessness of online shopping where online will always be easier. - Retailers are using mobile apps to reward customer behaviors beyond just purchases to build longer-term, targeted loyalty programs through location data, CR