The document discusses the importance of transparency and public participation in municipal governance, advocating for a smart and transparent governance solution offered by Ikusi. This solution includes an open data portal, accessible communication channels, and a mobile application to enhance citizen involvement in urban management and promote trust between residents and municipal authorities. It highlights the benefits for cities, citizens, and businesses through the effective sharing and utilization of public data.

1. Introduction
Citizens are demanding policies that promote transparency and public
participation. It is increasingly common the claiming of an opening of the
municipal administration by the social movements. Transparency requires that
information being easy to understand for anyone without the need of having
expertise on a specific subject. This implies having the tools that allow publishing
the corresponding data openly, on real time when possible and accessible to all
collectives.
Smart & Transparent Governance: involving citizens in
a model of open and participative municipal management
Solution
All the public information stored and generated by the city can be managed
through the Smart & Transparent Governance solution of IKUSI. This approach will
encourage the involvement of citizens in urban management and will help
ensuring a full transparency in the policies adopted.
The solution facilitates displaying the information collected and processed by the
municipality's systems (through an open data portal). All information published
may be consulted through the public access web portal or shared by standard
interfaces as Web services. It also includes a mobile application that helps foster
the participation of citizens in shaping public policy.
Functional Characteristics
The main functions and features offered by the Smart & Transparent Governance
solution are:
Open data
• Web portal that offers to citizens all the public information of the city.
• Optimize intercommunication between citizens and municipal managers
through accessible channels (smartphone applications, etc.).
• Publication of all the information through normalized interfaces (XML, SOAP,
REST web services, etc.).
• Safe transmission means (local cloud infrastructure, IP communication
network, etc.) that promote data sharing and interoperability.
Transparency
• Traceability of decisions made regarding indicators and data offered by the
platform.
Governance
• Migrate towards a model of public policies configured based on the
participation and collaboration with citizens.
Smart
Governance
Collaboration
Participation
Transparency

2. How it works
The interaction of the different users with the platform is shown in the figure
below:
Smart & Transparent Governance: involving citizens in
a model of open and participative municipal management
Benefits
Cities
• Take into consideration the opinion of citizens at the time of managing the
city.
• Substantial reduction of the conditions conducive to illegal activities in
public administration.
• Identification of areas for improvement in urban management.
• The municipal government generates greater trust between residents and
voters.
Citizens
• Channels of direct and bidirectional communication between citizens and
the administration.
• Generation of various applications and new services that promote social
value and improve the lives of citizens.
Businesses
• Creation of new services, applications and business models through the
public data generated by the municipality.
City
government
Citizens Citizens (smartphone)
Other cities Local businesses
ESB
Gateway AP
API
Share information with
neighboring cities
Create new services and
models from the data.
Access to public data
Citizen-council
communication
Transparent
governance
The platform offers to users (citizens, businesses, other administrations, etc.)
information and public data of the city. The information and indicators are
transmitted by different means, so that they are accessible for all interested
parties.