This document outlines a strategic framework for transforming an enterprise through transourcing. It discusses assessing corporate strategy and outsourcing readiness, aligning outsourcing with strategic goals, and iteratively building outsourcing competency teams. The framework also includes developing business architecture to evolve the company to a loosely coupled, virtual model and extending this architecture to address a growing partner network. Key modules focus on corporate strategy, outsourcing strategic services, and transformation services to build unprecedented agility and scalability.

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A Pragmatic New Strategy for Enterprise Competitiveness
Christopher S. Rollyson
Strategy | Knowledge | Marketing | Technology | Transourcing
Transourcing
Transformation Framework
Building Unprecedented Enterprise
Agility and Scalability
Entire contents ©2006 by Christopher S. Rollyson

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Transourcing Transformation Framework
• Get inside the global
knowledge economy
and 21st century forces
• Understand the global
collaboration imperative
• Assess readiness
• Align outsourcing with
corporate strategy
• Reposition outsourcing
to focus on tactical and
strategic goals
• Set up initial project(s)
to hit numbers and
begin knowledge
development
• Iteratively build
Outsourcing Project
Management Team
• Launch Outsourcing
Competency Team
Corporate Strategy
Outsourcing
Strategic Services
Vision Assessment Strategy
Operation
& Mgmt.
Competency
Devt.
Preparation
Part
ners
&
Inno
vati
on
Transformation
Services
Business
Architecture
& Org. Devt.
• Apply partner-centric
innovation approach
• Build business
architecture to evolve
company to loosely
coupled, virtual model
• Develop extended
architecture to address
growing partner network

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Corporate Strategy Modules
• The 21st Century
Enterprise Workshop
• Outsourcing
Workshop
• Corporate Strategy
Workshop
• Innovation Workshop
• Determine SOCs*
and readiness
• Assess outsourcing
knowledge and
experience
• Compare with
partners
• Benchmark against
competitors and
adjacent value chain
players
*Strategic Outsourcing
Competencies
• Corporate strategy
definition
• Competency
definitions
• Customer experience
module
• Innovation module
• Global Operations
module
• Business Process
Evaluation
Vision Assessment Strategy
Corporate
Strategy
Outsourcing
Strategic
Services
Trans-
formation
Services

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Outsourcing Strategic Services
Modules
• Select outsourcing
advisors
• Select project
team to direct
outsourcing
partner selection
• Develop financial
models and
business case
• Develop initial
performance
measures
• Select project team
to direct new
(existing)
outsourcing
projects
• Establish
outsourcing project
management best
practices
• Collaborate with
pre-existing
outsourcing project
teams
• Select, develop and
launch Outsourcing
Competency Team
(OCT)
• Establish
connection matrix
between OCT and
project teams
• Develop explicit
knowledge sharing
processes
Operation/
Management
Competency
Development
Preparation
Corporate
Strategy
Outsourcing
Strategic
Services
Trans-
formation
Services

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Transformation Services
Modules
• Select Vendor Management
Transformation Team
• Create preliminary business
architecture
– Recast select organization parts as
“business components”
– Redefine interactions as business
services
• Pilot loosely coupled collaborative
models with partners
• Source and engage expert
specialists for high impact
innovation pilots
• Scale and extend business
architecture to virtualize areas
targeted for transformation
– Opportunistic extension of virtual
model in areas requiring enhanced
agility and innovation
– Define virtualization process
• Develop extended architecture to
address growing partner network
• Mature innovation pilots with expert
specialists to launch breakaway
innovation initiatives
• New level of CIO/CEO collaboration
Business Architecture
& Organization Devt.
Partners
&
Innovatio
n
Corporate
Strategy
Outsourcing
Strategic
Services
Trans-
formation
Services

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Contact Information
Contact Information
• Christopher S. Rollyson
– chris@rollyson.net
– +1.312.925.1549
– http://www.rollyson.net
Additional thought leadership
• The Global Human Capital Journal
– Strategy and transformation focus
– How to thrive in “The World Is Flat” environment
– Real-time updates of sources and analyses
– http://www.globalhumancapital.org