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Transourcing transf fwk_2-short
This document outlines a strategic framework for transforming an enterprise through transourcing. It discusses assessing corporate strategy and outsourcing readiness, aligning outsourcing with strategic goals, and iteratively building outsourcing competency teams. The framework also includes developing business architecture to evolve the company to a loosely coupled, virtual model and extending this architecture to address a growing partner network. Key modules focus on corporate strategy, outsourcing strategic services, and transformation services to build unprecedented agility and scalability.
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- 1. 10/11/2013 A Pragmatic NewStrategy for Enterprise Competitiveness Christopher S. Rollyson Strategy | Knowledge | Marketing | Technology | Transourcing Transourcing Transformation Framework Building Unprecedented Enterprise Agility and Scalability Entire contents ©2006 by Christopher S. Rollyson
- 2. Transourcing Strategic Framework10/11/201 3 Confidential &Proprietary 2 Transourcing Transformation Framework • Get inside the global knowledge economy and 21st century forces • Understand the global collaboration imperative • Assess readiness • Align outsourcing with corporate strategy • Reposition outsourcing to focus on tactical and strategic goals • Set up initial project(s) to hit numbers and begin knowledge development • Iteratively build Outsourcing Project Management Team • Launch Outsourcing Competency Team Corporate Strategy Outsourcing Strategic Services Vision Assessment Strategy Operation & Mgmt. Competency Devt. Preparation Part ners & Inno vati on Transformation Services Business Architecture & Org. Devt. • Apply partner-centric innovation approach • Build business architecture to evolve company to loosely coupled, virtual model • Develop extended architecture to address growing partner network
- 3. Transourcing Strategic Framework10/11/201 3 Confidential &Proprietary 3 Corporate Strategy Modules • The 21st Century Enterprise Workshop • Outsourcing Workshop • Corporate Strategy Workshop • Innovation Workshop • Determine SOCs* and readiness • Assess outsourcing knowledge and experience • Compare with partners • Benchmark against competitors and adjacent value chain players *Strategic Outsourcing Competencies • Corporate strategy definition • Competency definitions • Customer experience module • Innovation module • Global Operations module • Business Process Evaluation Vision Assessment Strategy Corporate Strategy Outsourcing Strategic Services Trans- formation Services
- 4. Transourcing Strategic Framework10/11/201 3 Confidential &Proprietary 4 Outsourcing Strategic Services Modules • Select outsourcing advisors • Select project team to direct outsourcing partner selection • Develop financial models and business case • Develop initial performance measures • Select project team to direct new (existing) outsourcing projects • Establish outsourcing project management best practices • Collaborate with pre-existing outsourcing project teams • Select, develop and launch Outsourcing Competency Team (OCT) • Establish connection matrix between OCT and project teams • Develop explicit knowledge sharing processes Operation/ Management Competency Development Preparation Corporate Strategy Outsourcing Strategic Services Trans- formation Services
- 5. Transourcing Strategic Framework10/11/201 3 Confidential &Proprietary 5 Transformation Services Modules • Select Vendor Management Transformation Team • Create preliminary business architecture – Recast select organization parts as “business components” – Redefine interactions as business services • Pilot loosely coupled collaborative models with partners • Source and engage expert specialists for high impact innovation pilots • Scale and extend business architecture to virtualize areas targeted for transformation – Opportunistic extension of virtual model in areas requiring enhanced agility and innovation – Define virtualization process • Develop extended architecture to address growing partner network • Mature innovation pilots with expert specialists to launch breakaway innovation initiatives • New level of CIO/CEO collaboration Business Architecture & Organization Devt. Partners & Innovatio n Corporate Strategy Outsourcing Strategic Services Trans- formation Services
- 6. Transourcing Strategic Framework10/11/201 3 Confidential &Proprietary 6 Contact Information Contact Information • Christopher S. Rollyson – chris@rollyson.net – +1.312.925.1549 – http://www.rollyson.net Additional thought leadership • The Global Human Capital Journal – Strategy and transformation focus – How to thrive in “The World Is Flat” environment – Real-time updates of sources and analyses – http://www.globalhumancapital.org