Innovation combined with key pricing and revenue management disciplines will be crucial for turning ideas and technologies into actionable intelligence in 2013 and beyond. In this presentation, Suresh Acharya, VP of Product Management, JDA Software, provides an overview of revenue management and how media companies can apply innovative technologies and practices to turn upfront and scatter opportunities into profits.
Capturing the preference pattern of micro-segments within customer segmentsCequity Solutions
Cequity designs a multi-prong strategy to obtain maximum ROI from marketing campaigns for a multi-national fast food joint.
To find out about Cequity's services visit this link http://www.cequitysolutions.com/analytical-marketing.php
Indiana University - Accenture Case Competition 2009Matt Blair
This is a case recommendation that my team and I put together for a case competition put on by Accenture in 2009. We were given a company overview of a car manufacturer that wanted to get more in-tune with their service centers; we put together a sales presentation to illustrate the company-specific benefits for following through with our solution.
With the penetration of internet getting deeper by the day online shopping is gradually gaining momentum. Online shopping has several advantages some of them being sheer convenience, wider choice and better value. Management pundits have envisaged several models in online shopping. One of them is Brokers model. As per this model, the customer requests for goods by selecting the suppliers’ webpage, the supplier in turn solicits the details of the order, validates the credit card and checks the availability of goods. After this the supplier confirms the order with the customer and fulfills the same. This model is flawed owing to the fact that there is an oversimplification of interaction between customer and supplier. Further, Model 2 also called the customization model dwells on customer enjoying more choices. Model 3, also referred to as contact model talks of customer enjoying a higher bargaining power.
In this presentation, we will have an overview on the various aspects of electronic market, a simplified structure of customer and supplier interaction, and also related models to online shopping. We will also talk about distribution architecture and interactive marketing process (pull & push marketing).
To know more about Welingkar School’s Distance Learning Program and courses offered, visit:
http://www.welingkaronline.org/distance-learning/online-mba.html
Capturing the preference pattern of micro-segments within customer segmentsCequity Solutions
Cequity designs a multi-prong strategy to obtain maximum ROI from marketing campaigns for a multi-national fast food joint.
To find out about Cequity's services visit this link http://www.cequitysolutions.com/analytical-marketing.php
Indiana University - Accenture Case Competition 2009Matt Blair
This is a case recommendation that my team and I put together for a case competition put on by Accenture in 2009. We were given a company overview of a car manufacturer that wanted to get more in-tune with their service centers; we put together a sales presentation to illustrate the company-specific benefits for following through with our solution.
With the penetration of internet getting deeper by the day online shopping is gradually gaining momentum. Online shopping has several advantages some of them being sheer convenience, wider choice and better value. Management pundits have envisaged several models in online shopping. One of them is Brokers model. As per this model, the customer requests for goods by selecting the suppliers’ webpage, the supplier in turn solicits the details of the order, validates the credit card and checks the availability of goods. After this the supplier confirms the order with the customer and fulfills the same. This model is flawed owing to the fact that there is an oversimplification of interaction between customer and supplier. Further, Model 2 also called the customization model dwells on customer enjoying more choices. Model 3, also referred to as contact model talks of customer enjoying a higher bargaining power.
In this presentation, we will have an overview on the various aspects of electronic market, a simplified structure of customer and supplier interaction, and also related models to online shopping. We will also talk about distribution architecture and interactive marketing process (pull & push marketing).
To know more about Welingkar School’s Distance Learning Program and courses offered, visit:
http://www.welingkaronline.org/distance-learning/online-mba.html
Bricks Matter Webinar Sponsored by KinaxisLora Cecere
Sharing of Insights on the Book Bricks Matter. The book Bricks Matter is a chronology of three decades of supply chain management and outlines how supply chain processes have driven improvements in productivity. Today, three decades later, many industries are stuck on a supply chain plateau. Growth has slowed, inventories are climbing and costs are rising. How can we use new forms of analytics to reverse this trend?
Entering the Next Dimension of Cargo Revenue ManagementJDA Software
Facing a persistent, long-term excess of capacity, airlines are always under pressure to fill their planes with any freight that will fly. But is this the best strategy for a sector where margins are thin even during the best of times? Many industries rely on revenue management to limit cannibalization and help them avoid a race to the bottom. Leading carriers have shown that these techniques work in air cargo as well — yet the adoption rate for this technology remains surprisingly low. In this presentation by Anand Medepalli, Vice President of Industry Strategy for Freight Transportation at JDA Software, you will learn about the latest innovations in revenue management and how air carriers can overcome technical as well as organizational obstacles to successfully deploy automated decision support for their cargo business.
My students use ideas from my (Jeff Funk) class on business models to analyze the business model for Sony's AtracTable. This new type of display enables new forms of computer interaction in retail outlets such as self-checkout or information access, in malls such as information access, and in restaurants (games and information access). these slides analyze the customer selection, value proposition, value capture, and other aspects of a business model for Sony's AtracTable.
Scaling MySQL: Benefits of Automatic Data DistributionScaleBase
In this webinar, we cover how ScaleBase provides transparent data distribution to its clients, overcoming caveats, hiding the complexity involved in data distribution, and making it transparent to the application.
Big Data, Bigger Campaigns: Using IBM’s Unica and Netezza Platforms to Increa...graemeknows
Is your organization challenged by the explosion of data and increasing expectations for results? Unica Campaign Management and IBM Netezza appliances can provide capabilities to address and overcome them. This presentation offers customer case histories and performance studies that provide insights in today's world where digital and traditional channels are increasingly intertwined.
We are mid-way through collecting data for our big data supply chain study. If you would like to contribute to the data here is the link. http://www.survey.supplychaininsights.com/b/cgi-bin/ciwweb.pl?StudyName=bdt1203&u=sci
Revenue Management: Yieldable versus PriceableJDA Software
Suresh Acharya, vice president of product development, JDA Software explores how the emergence of advanced price elasticity models and readily available comp-set price shop data has driven this shift from a “yieldable” to a “priceable” approach.
Similar to Translating Pricing Theory into Reality (20)
Retail's New Imperative: Supply Chain Optimization as a Growth StrategyJDA Software
At the inflection point of retail's evolution, how are visionary CEOs from around the world preparing to manage and grow their enterprises in an increasingly complex omni-channel world? To better understand their viewpoints, JDA Software recently commissioned PwC and Forbes to conduct a global retail CEO survey.
The resulting report by Forbes Insights: Retail's New Imperative: Supply Chain Optimization as a Growth Strategy, revealed that supply chain has become a mission-critical area for these CEOs to get ahead of market disruptions, adapt to the changing retail environment and establish a new foundation for growth. Download the full report.
The JDA Store Operations suite provides store managers with the unparalleled ability to consistently and profitably optimize people, space, inventory and processes in order to balance the increasing demands of customers from outside the store with the needs and expectations of customers inside the store. The suite combines JDA’s industry-leading budgeting and scheduling, space and inventory management, workforce management and task management systems with in-store picking capabilities, all of which are supported by the industry’s most seasoned team of service professionals to guide the process and deliver an integrated, comprehensive, cloud-based store operations solution.
The JDA Store Operations suite enables you to:
◾ Schedule associates efficiently to optimize customer shopping experiences
◾ Assign, monitor and report on merchandising and fulfillment tasks
◾ Maximize merchandising, sales, fulfillment and returns processing
◾ Leverage cloud for agility, visibility and return on investment
JDA Store Operations helps to strike a balance between the emerging demands for service, fulfillment and returns with the traditional functions of merchandising and sales, driving unprecedented efficiency and responsiveness.
◾ Maintain real-time visibility and accuracy for both internal and external needs
◾ Protect the brand and preserve margins
◾ Enhance productivity and agility in every aspect of store operations
Profitably Addressing Complexity in ManufacturingJDA Software
JDA Software delivers the transformational technology, best practices and expertise that manufacturers need to excel in today’s complex, dynamic environment. The cloud-based JDA Manufacturing Planning suite delivers the market’s leading integrated manufacturing planning capabilities for profitably satisfying customers while optimizing global inventories and resources.
The JDA Manufacturing Planning suite enables you to:
◾Segment demand to create profitable prioritization across the enterprise
◾Increase agility to effectively address change and disruption
◾Simulate buy-make-move-store-deliver scenarios to support informed decision making
◾Orchestrate planning processes to globally optimize resources, materials and assets
Providing industry-leading demand planning, inventory planning, supply chain planning, factory planning and scheduling, order promising and sales and operations planning capabilities, the JDA Manufacturing Planning suite helps manufacturers demonstrate the core tenets of high-performing supply chains — customer centricity, segmentation, business agility, synchronization and optimization.
◾Synchronize cross-functionally and provide global visibility
◾Drive plans based on true demand
◾Leverage segmentation to maximize service and profit opportunities
◾Eliminate latency and drive responsiveness
◾Drive efficiencies through optimized use of resources
Creating Profitable Localized Assortments and Space PlansJDA Software
JDA Software delivers the transformational technology, best practices and expertise that suppliers need to excel in today’s consumer-centric world. The JDA Collaborative Category Management solution suite empowers category management professionals to move from manually intensive tasks to offering proactive, analytics-driven insights that collaboratively grow category sales and margins for both suppliers and retailers.
The JDA Collaborative Category Management suite enables you to:
◾ Achieve and exceed sales plans at the store level
◾ Satisfy customer shopping experiences with targeted assortments
◾ Maximize scale and planner productivity through automation
◾ Support execution and compliance with mobility
The industry’s most widely used space and category management solutions, JDA’s Collaborative Category Management suite delivers end-to-end capabilities and the tools that suppliers need to connect the entire category management process, supporting all stages of category management.
◾Capture and manage high volumes of shopper data from various sources
◾Analyze data and generate insights about shopper behaviors at macro and local markets
◾Develop localized, actionable assortment plans based on the insights
Leverage mobility to enable:
◾Collaboration on assortments and planograms for store-level execution
◾Performance monitoring and feedback with field merchandising team
JDA Distribution-Centric Supply Chain Suite - Enabling Intelligent and Profit...JDA Software
The JDA Distribution-Centric Supply Chain suite offers an integrated set of cloud-based, best-of-breed supply chain planning and execution solutions that holistically and iteratively solve inventory planning, replenishment and order fulfillment challenges. This enables intelligent and profitable distribution decision making that reduces inventory levels and costs, improves customer service through superior product availability and faster throughput, and creates more agile, profitable and responsive operations.
The JDA Distribution-Centric Supply Chain suite enables you to:
◾ Create plans based on real-world execution constraints
◾ Agilely react to events with iterative planning and execution
◾ Reduce inventory, labor and transportation costs
◾ Leverage cloud for agility, visibility, consistency and return on investment
Delivering an execution constraint-aware planning system that creates executable plans, the JDA Distribution-Centric Supply Chain suite provides visibility into network-wide inventory and enables agile replanning when exceptions or disruptions occur during the execution cycle.
◾ Make intelligent and profitable distribution decisions based on real-time visibility into inventory, orders and events
◾ Improve on-time, in-full customer deliveries
◾ Create profitable operations and competitive advantage
JDA Retail Planning Suite - Anticipate, Align, Adapt.JDA Software
The cloud-based JDA Retail Planning solution suite combines the world's leading forecasting, planning and space management tools to equip retailers with the efficiency, agility and intelligence they need to develop localized assortments and category plans that consistently attract, capture and retain market share.
The JDA Retail Planning suite enables you to:
◾Synchronize cross-functional business strategies
◾Anticipate shifting consumer sentiments
◾Align to supply chain capacity and constraints
◾Adapt to evolving omni-channel expectations
A Positive Outlook: Fourth Annual State of the Retail Supply Chain ReportJDA Software
What's top of mind for retail executives? Enhancing fulfillment capabilities. Nearly 90 percent of retailers say that direct-to-consumer fulfillment issues will command a greater level of attention from their supply chain management teams to support online and mobile sales. This according to The Fourth Annual The State of the Retail Supply Chain Study, a JDA sponsored study conducted by Auburn University and the Retail Industry Leaders Association.
For more information about the report and how you can achieve Retail. In Sync. with JDA, visit:
http://now.jda.com/RILA-AuburnStudy-2014.html
Managers in Motion: Unchain Store Managers from the Back Office to Better Man...JDA Software
Despite the rise of e-commerce, The Store still represents the centerpiece of the customer experience, and plays a critical role converting shoppers to buyers and building loyalty.
As such, every minute the store manager spends in the back office is a minute not spent ensuring that the store is functioning at maximum effectiveness. Unchaining store managers from back office duties free them up to accomplish the ever-growing list of store activities that determine the quality of the customer experience.
This presentation discusses the new expectations of today's store and how new Workforce Management technology can help:
Streamline and mobilize time consuming managerial tasks.
Improve store execution and productivity.
Align staff scheduling to sales and service demands.
Efficiently and profitably facilitate "buy online", "pickup in store" orders.
Workforce in Motion: Recruiting, Retaining and Engaging Millennials - the New...JDA Software
An entirely new store associate has emerged onto the retail scene. Today’s new associates are both well versed and confident in their ability to put technology – particularly mobile technology – to work to enrich their daily lives. They embrace and integrate new gadgets, devices and applications into their lifestyles unlike any preceding generation. At 80 million strong in the U.S., Millennials are rapidly emerging as the dominant generation in retail’s workforce.
This presentation was originally broadcast during a live webinar hosted by Alicia Fiorletta of Retail Touchpoints and features Dave Bruno of JDA and John West of Workforce Insight. During the presentation, Dave and John discuss and dispel many of the stereotypes surrounding Millennials in the retail workforce, they share their insights on how to best meet their demands and expectations, and they share some new research detailing how retailers intend to leverage technology to be more successful recruiting, engaging and retaining the new face of retail.
JDA Software announces a new solution that converges best-of-breed supply chain excellence across all segments and verticals, all in the cloud! http://jda.com/fbeight
The Right Fit: Famous Footwear Leverages JDA Software Solutions to Increase S...JDA Software
See how Famous Footwear, a top retailer of name-brand shoes in the United States, found a more efficient and effective way to deliver a fresh and precise flow of new styles to each store.
Allocating in Style: Across More Than 450 Stores, Ackermans Meets Consumers’ ...JDA Software
See how Ackermans, one of South Africa’s leading retailers, automated the merchandise planning process all the way to allocating the right
level of stock in each store.
Mark’s Leverages the Power of Consumer Demand Forecasting and Advanced Replen...JDA Software
With solutions including JDA® Demand, JDA® Fulfillment, JDA® Size Scaling, JDA® Portfolio Merchandise Management and JDA® Merchandise Performance Analysis, Mark's was able to reengineer the company’s retail enterprise to be more responsive to customer
demand — all the way from forecasting to execution — in order to drive sales, increase inventory turns, minimize stock-outs and overstocks, and increase service levels.
Driving Success in Automotive - JDA Software and AccentureJDA Software
While most automotive OEMs and their supplier tiers are
struggling to reconcile their old ways of doing business with the
“new normal” economy, there is good news for those companies
willing to innovate and adapt their production models.
The Role of Social Media in the Hotel IndustryJDA Software
What are the dominant challenges facing the hotel industry? In this presentation, Frederic Deschamps, vice president of global revenue optimization at Carlson Rezidor Hotel Group, covers the industry’s pressing challenges and outlook. Deschamps also explores future disruptive technologies such as social media tools, innovative practices and trends that will shape the future of revenue management.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfPeter Spielvogel
Building better applications for business users with SAP Fiori.
• What is SAP Fiori and why it matters to you
• How a better user experience drives measurable business benefits
• How to get started with SAP Fiori today
• How SAP Fiori elements accelerates application development
• How SAP Build Code includes SAP Fiori tools and other generative artificial intelligence capabilities
• How SAP Fiori paves the way for using AI in SAP apps
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Welocme to ViralQR, your best QR code generator.ViralQR
Welcome to ViralQR, your best QR code generator available on the market!
At ViralQR, we design static and dynamic QR codes. Our mission is to make business operations easier and customer engagement more powerful through the use of QR technology. Be it a small-scale business or a huge enterprise, our easy-to-use platform provides multiple choices that can be tailored according to your company's branding and marketing strategies.
Our Vision
We are here to make the process of creating QR codes easy and smooth, thus enhancing customer interaction and making business more fluid. We very strongly believe in the ability of QR codes to change the world for businesses in their interaction with customers and are set on making that technology accessible and usable far and wide.
Our Achievements
Ever since its inception, we have successfully served many clients by offering QR codes in their marketing, service delivery, and collection of feedback across various industries. Our platform has been recognized for its ease of use and amazing features, which helped a business to make QR codes.
Our Services
At ViralQR, here is a comprehensive suite of services that caters to your very needs:
Static QR Codes: Create free static QR codes. These QR codes are able to store significant information such as URLs, vCards, plain text, emails and SMS, Wi-Fi credentials, and Bitcoin addresses.
Dynamic QR codes: These also have all the advanced features but are subscription-based. They can directly link to PDF files, images, micro-landing pages, social accounts, review forms, business pages, and applications. In addition, they can be branded with CTAs, frames, patterns, colors, and logos to enhance your branding.
Pricing and Packages
Additionally, there is a 14-day free offer to ViralQR, which is an exceptional opportunity for new users to take a feel of this platform. One can easily subscribe from there and experience the full dynamic of using QR codes. The subscription plans are not only meant for business; they are priced very flexibly so that literally every business could afford to benefit from our service.
Why choose us?
ViralQR will provide services for marketing, advertising, catering, retail, and the like. The QR codes can be posted on fliers, packaging, merchandise, and banners, as well as to substitute for cash and cards in a restaurant or coffee shop. With QR codes integrated into your business, improve customer engagement and streamline operations.
Comprehensive Analytics
Subscribers of ViralQR receive detailed analytics and tracking tools in light of having a view of the core values of QR code performance. Our analytics dashboard shows aggregate views and unique views, as well as detailed information about each impression, including time, device, browser, and estimated location by city and country.
So, thank you for choosing ViralQR; we have an offer of nothing but the best in terms of QR code services to meet business diversity!
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
2. Agenda
• Overview of RM
• Media Industry
• Ratecard Optimization
• Dynamic Placement
• Questions
Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL 2
3. Overview of RM Systems:
Perishable Inventory
Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL 3
4. Overview of RM Systems:
Demand Shaping
RM systems work by
RM systems work by predicting
predicting future demand,
future demand, based on booking
history and current history and
based on booking booking trends
current booking trends
Excess
Demand
Capacity
Units Sold
By understanding the inventory
constraints, an RM algorithm decides
which subject of the remaining bookings
should yield out or displace
Days Left Service Date
Legend: Observed Demand Unconstrained Demand Capacity
Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL 4
5. Overview of RM Systems:
Customer Segmentation
DILUTED UNACCOMMODATED
DEMAND $100
$100 DEMAND
$80
$60
PRICE
PRICE
$50
$40
$20
$1 $1
1 50 100 1 20 40 60 80 100
DEMAND DEMAND
• 1 Price • 4 Prices
• Maximum achievable revenue of • Broader market segments can be
$2,500 addressed
• Produces $4,000 in revenue
Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
6. Price & Inventory Optimization
Inventory Willingness
to pay
Price
Competitive
Sensitive
Data
Forecasts
Optimization
Optimal Price Recommendations
Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL 6
7. Similarities:
Media and Other Industries
Perishable inventory
Segmentation for efficient inventory usage
Fixed or inflexible inventory
Purchase date vs. service date
Competition affects rates
Integration with transactional systems
Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
8. Distinctions:
Special Considerations in the Media Industry
What is being directly
purchased is not what the
buyer is buying
Stochastic nature of yield
Small number of buyers
Different delivery vehicles can
be used to satisfy shortages
Splitting of inventory for Sales
and Promotions
Pre-emptibility
Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
9. Challenges in Media:
Constant changes in the
selling vehicles
Rotational buyers vs.
“cherry-picking” buyers
Changing delivery platforms
Imbalance of revenues
between delivery platforms
Ever increasing number of
selling items
Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
10. Ratecard Building
The basis of selling is to determine at what price
can something be sold to make the most revenue.
There are many groups that have a vested interest:
o Finance: Here are our budget targets
o Programming: Here is what we have to sell
o Research: Here is the data behind the inventory
o Sales: Here is how we should sell it
o Revenue Planning / Management: Here are the statistical
trends
Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
11. Ratecard Modification
Once rates are set, the next set of questions begins:
o Should I change the rates?
o Which rate(s) should I change?
o For all time periods and by how much?
o What relationships should be maintained between different
selling vehicles?
o What is the overall revenue impact?
o What are different scenarios that need to be considered?
Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
12. Ratecard Optimization
Inventory Stewardship
/ ADU Req
Demand Business
Forecasts Rules
Optimization
JDA Media Rate Optimizer generates optimal ratecards based on a
holistic evaluation of forecasts, remaining inventory and business rules
Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL 12
13. Media RM Problem
Matching Demand and Supply
Demand Supply
In addition to the optimal assignment of requests of spots, there are many
complicating rules in media that make the problem very difficult
Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL 13
14. Media RM Placement Problem
Matching demand and supply
Demand Supply
Advertisers buy eyeballs; Network sells advertising
i.e., the attention of time
audience The value of advertising
The size of audience time depends on program
depends on program, week, and week
and target demographics Network is limited by
Demand is price-sensitive capacity and level of sale
Demand comes with objectives
complex and many times Opportunity to transfer
conflicting restrictions inventory between Sales
and On-Air Promotions
Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
15. Dynamic Placement:
Optimal Utilization of Inventory
Many problems include those in transportation involve the assignment of
space against available capacity to maximize overall value
Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL 15
16. Dynamic Placement:
Under the Hood
Minimize opportunity cost of Lost Impressions
Manual
placement subject to …
Placement
– Audience requirements
– Daypart Mix
– Flighting
– Program quality constraints
– Program inclusions/exclusions
– Program/time block availability
More Units &
– Demand Impressions Optimal
– Frequency Remaining Placement
– Category conflicts
– Spot length mix Improved
– “Sellability” Efficiency
Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
17. Dynamic Placement:
Different Realities
In certain media
industries, it is possible to
reassign spots on a
periodic basis.
In other industries, each
proposal must be
assigned with little to no
opportunity to re-assign.
JDA Commercial Proposal Optimization solution enables the optimal
assignment of ad requests to spots to maximize overall profitability
Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL 17
18. Dynamic Placement:
Heuristic vs. Optimization
Rule of Thumb-based
solve methodologies are
known to produce inferior
recommendations –
costing companies
millions of dollars.
Media RM problems are often categorized as difficult combinatorial problems.
These types of problems require sophisticated optimization technology.
Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL 18
19. How can you go WRONG with
Revenue Management?
Selling the right product
to the right customer
at the right time
for the right price
through the right channel
RM is a process of maximizing revenue from a
“perishable” product through a combination of
pricing and inventory control.
Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL 19