How to improve your organisational competitiveness in a complex economy?

1. Improve your organizational
competitiveness
At Blacktown Business Networking Group
2nd March 2011
Sukesh Ned
Turnaround Services Global
PO Box 566, Sydney, NSW 1235.

2. Uncertainties & Complexities
Around the Globe

3. Inevitable Business Change
PROCESSES
DEMOGRAPHICS
SUPPLYCHAIN
?
WORLD TRADE
BANK

4. CHANGE FOR THE BETTER
RUN FASTER
STAY ALERT
LEAP AHEAD

5. DIAGNOSTICS – AN AID TO CHANGE
ANALYSIS
INSIGHTS
CREATIVE
OPPORTUNITIES

6. CREATE A DISCONTINUITY
VISION
BUSINESS
DISCONTINUITY
GROWTH
TIMELINE

7. FRAMEWORK FOR CHANGE
(TYPICAL)

8. FRAMEWORK FOR CHANGE (NEW)
• Articulate existing or desired
strengths
• Your guiding values
• Identify areas in which these and principles
strengths should be applied
• Specifies the nature of
participation in each area
• Broad
• Specific themes/ boundary
targets you want conditions
to achieve within which
your team • Specific strategic
works & financial targets
of the group
• Specific targets of
each individual • Actions to secure
business or divisions competitive
advantage
• Resource allocation
plans to implement
specific tasks
• Monitoring mechanism to track
implementation of plans
(quarterly)

9. DEFINE BOUNDARIES
COMPETITIVE TO BE
AS IS CHASM
CUSTOMER
TRANSACTION-ORIENTED -ORIENTED
PRODUCTIVITY FOCUS PROGRAM FLEXIBILITY
FOCUS GLOBAL PLAYER
LOCAL PLAYER
PROPRIETARY
JOB WORK PRODUCTS
MULTI- LOCATION
SINGLE LOCATION
PORTFOLIO
THEME COMPANY COMPANY
STEADY GROWTH QUANTUM JUMP

10. OPERATING SPACE &
GROUND REALITIES
GOVERNMENT POLICIES INDUSTRY ANALYSIS TRENDS
Regulations and Size and growth Income distribution and
Licensing Capital employed and spending habits
Tax structure returns Demand supply gaps
Investment restrictions Productivity levels of Growth in demand
Import Export labour /capital Overseas players’ interests
regulations Customer/Competitor/P and strategies
Foreign exchange roduct analysis Responses of Australian
rules Cost / Quality companies
Time for clearance of advantage Investment growth
M&A, JV

11. DEEPEN CUSTOMER INSIGHTS
UNDERSTAND OBSERVE EXCITE
Listening to what Observing how customer Enhance Value
your customer uses products
says. - Pre-use Thinking from
- During use customers and
Make your - Post use their customers
customer talk. Identifying how value viewpoints to
could be added through enhance value
- Physical
- Emotional means

12. DIFFERENTIATE AND RULE
Leisure Leisure
equipment stores
Sustainability Innovation
(Change rules)
New
Product
Concepts
More & Better Change Management
Generic
Bike
Australian & overseas competition DIY-Mail order
Current rules New rules
Competition

13. LEVERAGE QUALITY
100% UNANTICIPATED
EXPECTED
DESIRED
NEUTRAL BASIC
LOYALTY
SCALE
0%

14. BENCHMARK COSTS
COMPETITION
COSTS Your
company Australia China US Japan
Material
Labour
Depreciation
(replacement
basis)
Overheads-
Production
Overheads-
Marketing &
Admin

15. CONCEPT OF CORE COSTS
COST BAND
LAYERS OF
INEFFICIENCY
CORE COSTS
Costs of
• Low productivity
• Change over
• Rejection
• Rework
• Under utilization
• Excess design

16. TAKE HOME MESSAGES
 Prepare
 Define
 Analyse
 Initiate
 Change

17. NEED A REALITY CHECK ?
Competitiveness is The Heartbeat Of Your Business
Turnaround Services Global
Contact: Sukesh Ned
0424 750 763 / 02 8061 6991
• PO Box 566, Sydney, NSW 1235.
• City Office
Level 1, #64, Alexander Street, Crows Nest
• Western Sydney Office
Level 2, Suite 8, 1, James Street, Baulkham
Hills