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Kartik Subbarao Open Systems Consultant kartiksubbarao.com [email_address] Transforming Your Company with Open Source
Organizational Transformation ,[object Object]
Enables people to solve problems and capitalize on opportunities that could not even be considered before
Driven by personal transformation
The Seven Habits of Highly Effective People
Stephen Covey's Maturity Continuum
Open Source Can Develop Interdependent Capability ,[object Object]
Is  not  a silver bullet and should not be used that way
Needs baseline skills, access to experts and sufficient freedom to experiment
Reference: http://kartiksubbarao.com/open-source-and-interdependent-it
Dependent IT ,[object Object]
Transactional relationship centered around licensing and support fees. Not much other influence over a vendor's product road map.
Even if money talks, if it's the only thing that  can  talk, the conversation becomes significantly constrained.
Risks falling into the money trap themselves, reducing their position to a zero sum game, competing for scarce internal funding
Vendor lock-in reinforces a dependency mindset
Independent IT ,[object Object]
Nothing stands in the way of their technical skills. Can troubleshoot, enhance, and customize as much as they want
No licensing fees, can run unlimited software instances. Especially valuable in cloud environments.
Can choose to contract where they have skill gaps, and can gauge the competence of those providers

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Transforming Your Company with Open Source

Editor's Notes

  1. Einstein: Problems cannot be solved at the same level of thinking that created them. Transformation is what takes you to the next level.
  2. Covey: Dependent people need others to get what they want. Independent people can get what they want through their own effort. Interdependent people combine their own efforts with the efforts of others to achieve their greater success. Dependent employees need guidance for major work tasks; independent employees can figure out what they need to know, but they might not share that knowledge; interdependent employees, in addition to their self-sufficiency, are constantly learning from and teaching their network of peers. We as open source practitioners intuitively understand the value of interdependence
  3. Not a silver bullet – needs followup and environmental support
  4. Lock-in: Hitting a brick wall because the product is closed Can develop a kneejerk reaction to call and complain May give up before trying
  5. With open source, nothing stands in the way of their own problem-solving skills: can browse through the code and see if something catches their eye can invoke a debugger and see what might be happening in real-time can run third-party analysis software on it or undertake a detailed review themselves if they have the time and inclination. Granular tradeoffs – it's no longer a zero-sum game. In addition to money from others, they can now use their skills to get what they want. At the independent stage, IT organizations learn to control their own destiny.
  6. Developing trust with the project team can encourage them to make further contributions, with the immediate payoff of support and the longer-term reward of getting their most important features added. Gain a deeper understanding – What code gets accepted, vs what gets rejected. Linux is a good example. This is an effective counterweight against a tendency in many IT organizations to rush out incomplete solutions that end up causing more problems over time. IT developers learn to think more globally, putting themselves in the shoes of others who share similar challenges albeit in vastly different environments.
  7. Look at how open source maps into each of these areas Note the contrasting elements, particularly between the diagonally-opposite dimensions. This can create contention, but can also enable transformational solutions. Conventional wisdom usually focuses on only one of these areas, and ignores others
  8. Interlocking pieces, mutual dependence. Can suggest things where pieces are inserting themselves where they don't belong, or otherwise have developed unnecessary inadequacies. Can suggest lose/win or win/lose, rather than win/win interdependence Suggests complexity, but nothing really emergent. If you're more interested in one area, you might think about maximizing independence there at the cost of other areas
  9. Contrast that with this model where every component does its job, and has clean relationships (interfaces) with other components (the Unix/Linux way!). In addition, each component carves out a space where it recognizes some things that it doesn't know. Avoids trying to solve problems ineffectively. When all components are put together, that space gets filled with the interdependent gold circle. Interdependence is an emergent property
  10. Two dimensions can create enough of a space to suggest where the other two can fit in to complete the circle This can work for people in a variety of roles, in different parts of the organization. Some might start with People and Technology, Others Business and Technology, People and Process, etc. Not as much rigor in the remaining two areas, but carve out that space to invite them. Don't take on too much at once. Enterprise 2.0 as an example
  11. People have different areas of strengths, which they continue to develop as they also develop sufficient interdependent awareness in all four areas Interdependent awareness allows people to recognize complementary strengths in others
  12. Our community sometimes engages in a race to the bottom. Some advocates talk about the values and ethics of open source (People dimension), and are cynical of commercial motivations. Some commercial folks want to boil everything down to revenue/cost (Business dimension) and excise personal motivations Either side could benefit from developing interdependent awareness – invites developing trust in areas of each other's strengths Carving out that space includes not overreaching with criticism, and using constructive questions/suggestions (even if they are simple ones) People => understand how ideas can advance business strategy and customer value Business => develop business strategy that taps people's motivations Openness helps – transparency, communication, etc