This document outlines the training and development process at Rustomjee Business School. It discusses the meaning of training and development and how it fits into the human resource development process. The document then covers the purpose of training and development in improving performance and developing skills. It also discusses when training and development is significant, such as for employee mobility, technology advances, and mergers and acquisitions. Finally, the document outlines the typical training and development process of needs assessment, program design, implementation, and evaluation.

1. RustomjeeBusiness School Ch3. Training & Development - Yogesh KamathFor studying - I Suggest see the PPT in the slide show mode

2. Today’s Agenda 1Meaning What is T&D, How does it fit in the HRD process2Purpose – why is it used Improving performances, skill development etc3Significance of T&D – when is it usedmobility, advances in technology, m&a etc4The Process of T&D. Needs assessment phase, Prog. design, Implementation, Evaluation5Case StudiesLets analyse. Today’s Agenda 1Meaning What is T&D, How does it fit in the HRD process2Purpose – why is it used Improving performances, skill development etc3Significance of T&D – when is it usedmobility, advances in technology, m&a etc4The Process of T&D. Needs assessment phase, Prog. design, Implementation, Evaluation5Case StudiesLets analyse. Training – Process that attempts to improve performance on a currently held job for knowledge and skills, to bring about a change in specific KSA.EX – Computer Language, Machine Operations, Playing Tennis. Training & Development Training & DvpDevelopment – Acquire capabilities beyond those required by the current job, is holistic and aimed at overall personal development.EX – Problem solving, Decision making, People skills etc.

3. Benefits of training and DevelopmentOrganisational Benefits Customer Benefits Employee Benefits Increase Efficiency and Profitability.

4. Reduce attrition.

5. Make employees accountable and give wider roles.

6. Better Quality Products and Services.

7. Improved performance.

8. Increase employability.

9. Enhanced motivation.

10. Opportunity for upward mobility. Chapter snapshot 1Meaning What is T&D, How does it fit in the HRD process2Purpose – why is it used Improving performances, skill development etc3Significance of T&D – when is it usedmobility, advances in technology, m&a etc4The Process of T&D. Needs assessment phase, Prog. design, Implementation, Evaluation5Case StudiesLets analyse. Purpose – why is it used An inspite of having great sales figures last is year is scoring below target this yearThe company is converting into a paperless company Performance ImprovementSkill UdatingSolving Organisational ProblemPurpose of T&DNew Employee OrientationPreparation for PromotionA group of 5 are recruited from the campus Mr. Mehta is due for a promotion Opportunities for Personal Growth

11. Chapter snapshot 1Meaning What is T&D, How does it fit in the HRD process2Purpose – why is it used Improving performances, skill development etc3Significance of T&D – when is it usedmobility, advances in technology, m&a etc4The Process of T&D. Needs assessment phase, Prog. design, Implementation, Evaluation5Case StudiesLets analyse. Significance of T&D – when is it usedEmployee MobilityAdvances in TechnologyWorkforce DiversitySignificance of T&DWork DesignRe-structuringM&A

12. - September 15, 2010 India's largest IT services provider, Tata Consultancy Services, is investing Rs 1,000 crore (Rs 10 billion) to set up a training campus in Kerala housing 10,000 professionals. Construction will commence in 2011-12 and be completed in three years. TCS is the second IT firm to set up such a facility after Bengaluru-based Infosys Technologies inaugurated its campus in Mysore last year.The TCS campus, set in 82 acres in Thiruvananthanpuram, will have classrooms, auditoria, computer laboratories, a library, cafeterias, accommodation facilities as well as recreational and shopping areas. The firm has had a 2,000-seat primary training centre in the city since 1997."The 10,000-seat campus will set a global benchmark for corporate learning institutions in terms of physical infrastructure, as well as professional and personal development programmes," said N Chandrasekaran, chief executive officer and managing director, TCS.TCS to set up Rs 1,000-crore mega campus in Kerala

13. Chapter snapshot 1Meaning What is T&D, How does it fit in the HRD process2Purpose – why is it used Improving performances, skill development etc3Significance of T&D – when is it usedmobility, advances in technology, m&a etc4The Process of T&D. Needs assessment phase, Prog. design, Implementation, Evaluation5Case StudiesLets analyse. T&D ProcessPHASE – INeed for T&DImplementation MonitoringGap – required and available skillsOther actions – Hiring, Job Redesign.Org. goals and ObjectivesPHASE – IIPHASE - IVTraining needs assessment - Org. analysis.

14. Job analysis.

15. Person analysis.Programme Design - Selection of Trainees.

16. Selection of trainers.

17. Selection of MethodsEvaluation - Reactions.

18. Learning.

19. Behavior.

20. Results.PHASE - III

21. Phase I – Need AssessmentNeed can be assessed by – Productivity, Resources Getting Wasted, Poor Quality, Customer complaints, Accidents, Low Motivation, Long Term vision etcMotorola and IBM conduct annual surveys to assess training needs in context with the company’s short and long term goals. IBM tried to reduce layoffs by training employees to be sales representatives and they achieved another goal when faced with surplus. Developmental approach for grooming future leaders - ING Vysya Bank, realizing the importance of infusing young blood into the officer ranks, had recruited young MBAs as management trainees during the mid 90s. This followed a years training on banking, behavioral aspects, sales, diverse product knowledge.