Employee Engagement

1. Event Management
Training & Conferences
Knowledge Development Center
Employee Engagement
Rully Safari
HR EXPO 2009
Employee Engagement
Strategies for Employee Engagement
Defining Employee Engagement
Why do we need Employee Engagement
Concept of Employee Engagement
Methods and Implementation

2. Event Management
Training & Conferences
Knowledge Development Center
Employee Engagement
Strategies for Employee Engagement
Defining Employee Engagement
Why do we need Employee Engagement
Concept of Employee Engagement
Methods and Implementation
Employee Engagement
Defining Employee Engagement
… has been a hot topic in corporate world…
… a phrase that captured the attention of not
only HR but also top executives…
… most of employees and companies think they
understand… yet can’t articulate easily…
… we wonders whether is just another trendy
concept

3. Event Management
Training & Conferences
Knowledge Development Center
Employee Engagement
Defining Employee Engagement
… major studies had been done by several top
research firms such as Gallup, Towers Perrin,
Blessing White, etc..
… one definition by “The Conference Board”, non-
profit research organization define:
– “A heightened emotional connection that
an employee feels for his or her
organization, that influences him or her to
exert greater discretionary effort to his or
her work”
The Conference Board
Employee Engagement
Strategies for Employee Engagement
Defining Employee Engagement
Why do we need Employee Engagement
Concept of Employee Engagement
Methods and Implementation

4. Event Management
Training & Conferences
Knowledge Development Center
Employee Engagement
Why do we need Employee Engagement
Company challenges on:
Financial
Results
Customer
Impact
Operational
Excellence
Employees
Behavior
Employee Engagement
Why do we need Employee Engagement
Resources Skills
Will
TALENT WAR
REPUTATION COMPETITION
Employees
Behavior

5. Event Management
Training & Conferences
Knowledge Development Center
Employee Engagement
Strategies for Employee Engagement
Defining Employee Engagement
Why do we need Employee Engagement
Concept of Employee Engagement
Methods and Implementation
Employee Engagement
Concept of Employee Engagement
Financial
Results
Customer
Impact
Operational
Excellence
Employees
Behavior
Resources Skills
Will
TALENT WAR
REPUTATION COMPETITION
Ultimate prize:
The extent to which employees put an extra
effort into their job….

6. Event Management
Training & Conferences
Knowledge Development Center
Employee Engagement
Concept of Employee Engagement
Defining key drivers that will create strong employee
engagement: (sample)
– Management interest’s in employees well being
– Decision authority
– Career advancement opportunities
– Company’s reputation as a good employer
– A clear vision from senior management about future
success
– Etc.
Don’t underestimate the role leadership in building
an engaged workforce
Employee Engagement
Concept of Employee Engagement
We are certain that there are links between what
employee do and how it affects the organization and
its financial results
So the concept of employee engagement is:
Ensuring that we have address the right key driver
that will influences employees to exert greater
discretionary effort to their work which will
– Achieved its financial results and business objectives
– Also help the organization in Attract and retain its key
talents.

7. Event Management
Training & Conferences
Knowledge Development Center
Employee Engagement
Strategies for Employee Engagement
Defining Employee Engagement
Why do we need Employee Engagement
Concept of Employee Engagement
Methods and Implementation
Employee Engagement
Methods and Implementation
Use Employee Engagement program as part of the
organizational enabler to achieve company
objectives
Plan the Employee Engagement program during
long-term business planning (+/- 5 Years)
Review the results of Employee Engagement
program during the short-term business planning
review (+/- 2 Years)

8. Event Management
Training & Conferences
Knowledge Development Center
Employee Engagement
Methods and Implementation
Business Objectives &
Balance Scorecards
Resources Skills
Will
TALENT WAR
REPUTATION COMPETITION
Organizational Enabler
Financial
Results
Customer
Impact
Operational
Excellence
Employees
Behavior
Employee Engagement
Program
Employee Engagement
Alignment Review
Employee Engagement
Methods and Implementation
Financial
Results
Customer
Impact
Operational
Excellence
Employees
Behavior
Employee Engagement
ProgramShort Term
Tools&Application
MDM (Catalog Mgmt.)
Mid Term Long Term
5.2 Category
Management
3.2 Supplier
Negotiation
3.3 Contract
Management
2.2 Order
Management
2.3 Receiving
2.4 Financial
Settlement
4.1 Supplier
Enablement
1.1 Foundation
Elements
SRM (Contr.Development)
SRM (Contr. Monitoring)
2.1
Requisitioning
SRM (Requirement
Definition)
MDM (Catalog Mgmt.);
SRM (Requirement
Definition)
SRM (Source of Supply
Assignment)
ERP (LIS)
ERP (Invoice Cockpit)
SRM (Supp. Self Service)
SRM (Supplier Portal)
ERP;BI;XI;MDM;Portal;Workflow;UWL
SRM (RfX)
SRM (Rev. Auctioning)
SRM (Supplier Portal)
SRM (Supp.Self Service)
SRM
(Spend & Opp.Analysis)
ERP;BI;XI;MDM;Portal;Workflow;UWL
3.1 Supplier
Qualification
SRM (Appr.Vendor List);
GRC
(Global Trade System)
3.1 Supplier
Qualification
SRM (Appr.Vendor List);
GRC
(Global Trade System)
4.1 Supplier
Enablement
SRM (Supplier Collabor.)
ERP;BI;XI;MDM;Portal;Workflow;UWL
3.1 Supplier
Qualification SRM (Supp. Evaluation)
Employee Engagement
Survey for Baseline
Survey Result
Action Plan

9. Event Management
Training & Conferences
Knowledge Development Center
Employee Engagement
Methods and Implementation
Critical Factors during the Survey Results
identification:
– Consistency level
– Objectivity level
– Communication plan
– Focus Group Discussion
– Involvement of Top Management
Employee Engagement
Methods and Implementation
Critical Factors during implementation plan:
– Since this is about Employee Engagement, it is
important to involve employees during the
implementation process
– Prioritization
– Constant communication in the implementation
updates (periodical)

10. Event Management
Training & Conferences
Knowledge Development Center
Employee Engagement
Measure the results
Financial
Results
Customer
Impact
Operational
Excellence
Employees
Behavior
Thank you