The document summarizes the top 10 IT concerns in 2016 according to a survey of 785 organizations. The top concerns were alignment of IT with business, security and privacy, and speed of IT delivery. It also discusses how a managed services approach by Scalar Decisions can help address these concerns by removing day-to-day IT burdens, providing 24/7 security experts, and quickly implementing projects through an expert team.

1. Malcolm Smith
November, 2015
Top IT concerns in 2016

2. © 2015 Scalar Decisions Inc. Not for distribution outside of intended audience.
Top 10 IT concerns in 2016, based on a Society for Information Management
survey of 785 organizations
1. Alignment of IT with the Business
2. Security and Privacy
3. Speed of IT Delivery and Time-to-Market
4. Innovation
5. Business Productivity and Efficiency
6. IT Value Proposition to the Business
7. IT Agility and Flexibility
8. IT Cost Reduction and Controls
9. Business Agility and Flexibility
10. Business Cost Reduction and Controls

3. © 2015 Scalar Decisions Inc. Not for distribution outside of intended audience.
Scalar’s Managed Services helps address these concerns
Concern How Managed Services (MS) can help
1) Alignment of IT with the Business
Removes day to day operating challenges, allowing IT to focus on solving
business challenges
2) Security and Privacy
24x7 managed of advanced technology with security experts reduces risk
and enhances security profile
3) Speed of IT Delivery & Time-to-Market
A large team of IT experts can implement projects and new infrastructure
quickly
4) Innovation
Team of product and MS experts bring new ideas and lessons learned from
many clients to drive innovation
5) Business Productivity & Efficiency MS in our core business so you can focus on
6) IT Value Proposition to the Business
Improved Services, Reduced Risks, and Improved Economics is what
managed services offers
7) IT Agility and Flexibility
A combination of MS tools and processes and the use of Cloud technologies
increases agility and flexibility
8) IT Cost Reduction and Controls Scale, Shared infrastructure, and processes
9) Business Agility and Flexibility IT agility & flexibility enables business to be more agile
10) Business Cost Reduction & Controls Reduced IT costs and investments using MS contributes to this

4. © 2015 Scalar Decisions Inc. Not for distribution outside of intended audience.
Top 10 IT concerns in 2016, based on a Society for Information Management
survey of 785 organizations
 Alignment of IT with the Business
 persistent issue due to the changing nature of business and the difficulty that the
IT organization has in responding to these changes
 Security and Privacy
 top 10 issue for over a decade, moved into top 5. 32% selected security/privacy as
a top IT management issue for 2016
 Speed of IT Delivery and Time-to-Market
 IT is part of just about every business process and product and IT time-to-market
“can significantly impact an organization’s revenue, market share, customer
acquisition and retention, employee satisfaction and loyalty, brand image, profit
margins, and more,”

5. © 2015 Scalar Decisions Inc. Not for distribution outside of intended audience. 5
Top 10 IT concerns in 2016, based on a Society for Information Management
survey of 785 organizations, continued.
 Innovation
 one of the loudest calls to action for CIOs this year
 “..innovation has the ability to achieve both revenue growth and cost reduction. In
fact, innovation can help with just about all of the IT management issues.”
 Business Productivity and Efficiency
 productivity is and will continue to be an important priority for companies.
 IT Value Proposition to the Business
 IT leaders not only consider themselves to be technology leaders, but also
recognize the significant role they play in the achievement of organization goals

6. © 2015 Scalar Decisions Inc. Not for distribution outside of intended audience. 6
Top 10 IT concerns in 2016, based on a Society for Information Management
survey of 785 organizations, continued.
 IT Agility and Flexibility
 Desire by many organizations to achieve strategic and organizational IT benefits;
while also improving IT operations.
 IT Cost Reduction and Controls
 Continued focus on strategic and organizational issues in the responses; as well
as the goal that IT become “more efficient, swift, secure, nimble, and innovative.”
 Business Agility and Flexibility
 Business agility had been selected as the number two or number three top
concern for each of the last six years. (still on the list by /9 in 2016)
 Business Cost Reduction and Controls
 Top 10 concern for the "organization," but not a personal concern for respondents