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- 1. Consulting Services Scalar TASK THEBACKGROUND The need to establish a flexible and agile IT workforce with the expertise required to drive IT ROI, while establishing operational balance between timelines, budgets, and results, has become the common goal for every organization. To do this, organizations rely on the expertise of their IT resources, but unfortunately, there is a consistent gap between the available in-house expertise and the expertise actually required. As a result, it has become fundamentally impossible to build and manage an internal IT department that can address every IT challenge that lies ahead. Recent studies predict that by the year 2020, 25% of the entire workforce will be contract consultants, and a popular study by Forbes suggests those numbers approach 50%. IT consultants are now, more so than ever, being engaged in strategic roles in technology architecture, design, guidance, and program management, and are playing more tactical roles in sustainment engineering, project management, operational systems administration, development, and support. The ability to address skill gaps in an evolving IT environment and the ability to adapt to changes in technology direction, timelines, and budgets can become a compelling competitive advantage for an organization and often draws the line between success and failure. THE CHALLENGE To achieve a flexible and agile IT workforce, most organizations have relied on individual consultants with specific experience on an as-needed basis. Unfortunately, engaging the right IT consultant at the right time is a complicated and challenging process. Relying on IT staffing agencies typically results in poor consultant quality with a lack of technical support, and no accountability for the results. Relying on the alternatives offered by staff-augmentation providers and big consulting companies, the results are typically the same, just with a bigger price tag. These traditional staff-augmentation based providers have simply failed to deliver real value to the customer. With no real- world, hands-on expertise in the design, delivery, and management of enterprise IT, these “resume resellers” just don’t have the expertise required to accurately validate consultant skill, don’t have the technical infrastructure to support consultants once engaged, and aren’t willing to be accountable for the results. SCALAR TASK Scalar TASK is a purpose-built consulting service, built on an innovative foundation and a unique consultant engagement model. It is designed to help efficiently and predictably source, validate, and support the IT consultants our customers need, when they need them, and how they need them. Through our innovative engagement model and our real-world IT expertise, we deliver an unmatched level of consultant quality, customer value, support, flexibility, and accountability. 1.866.364.5588 | scalar.ca
- 2. HOW TO GETSTARTED For more information on how you can leverage Scalar TASK to build the flexible and agile IT workforce your business demands, please reach out to us at scalar.ca/contact. WHY SCALAR TASK? SOURCE • Direct-to-Scalar consultant engagement model • Scalar consultant network • Customer-first approach • Quality-focused delivery VALIDATE • In-house, real-world consultant skill validation • Dedicated consulting services team • Fully integrated with Scalar’s PS and MS capabilities SUPPORT • Scalar project management office aligned • Subject matter expert support & consultant escalation path • Custom needs assessments and analysis • Tailored consultant supply strategies Real-World IT Experience ✓ Scalar has 10+ years of Enterprise IT expertise and is the leading IT Services company in Canada. We deliver IT for Canada’s most respected organizations. No Some Some Consultant Skills Validation ✓ Scalar consultants are validated by the real-world expertise of Scalar. Our industry-recognized team of subject matter experts validates each consultant and provides support throughout the engagement. Poor Poor Better Consultant Engagment Model ✓ Our “Direct-to-Scalar” consultant engagement model ensures that each consultant we deliver has a direct relationship with Scalar – they aren’t subcontractors and are not engaged through a third-party. Direct and/or Indirect Subcontractors Indirect Subcontractors, Multiple Margins Indirect Subcontractors, Multiple Margins Speed ✓ Our unique consultant network permits quick consultant sourcing but consultant quality is always the main priority. High Mid-Range Slow Consultant Escalation Path ✓ Each Scalar consultant has an escalation path that connects them with our subject matter experts and our technology partners. No No No Project Management Alignment ✓ Our engagements are managed by our in-house project management office; a team dedicated to the customer experience, accountability and results. No No No Consultant Reach ✓ Our consultant network spans North America, allowing tremendous reach and the ability to deliver consultant teams across multiple regions. Some Some Some Pricing Structure ✓ The Direct-to-Scalar consultant engagement model removes typical subcontractor costs and permits market-smart pricing. Low to Medium High Very High Flexibility ✓ Scalar TASK offers flexible engagement terms and works closely with our customers to ensure they get value from each consultant we provide. Low Medium Low Scalar TASK IT Agency Staff-Aug Specialists Big Consulting HOW DOES SCALAR TASK COMPARE? Scalar TASK outperforms the capabilities of the three traditional groups of staff-augmentation based providers.