Top 8 must haves for your office 365 intranet
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You’re all in. Whether you just have Office 365 – or the whole suite of Microsoft 365: Windows 10, Office 365, Enterprise Mobility + Security, you’re likely using an intranet built on Office 365, or are planning on it. Over the last 15 years we’ve seen what employees MUST HAVE to continually rely on a corporate Intranet. In this session, Microsoft MVP, Adam Levithan, discusses the most important pieces that your Intranet can have to build culture, centralize knowledge and help employees be productive.
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Top 8 must haves for your office 365 intranet
- 1. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 1 SM February 14, 2019 Webinar: Top 8 Must Haves for Your Office 365 Intranet
- 2. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 2 SM Housekeeping • Webinar is being recorded • 45 minute session • 15 minute Q&A session at the end • Send in your questions! • Type your questions in the Questions Pane of the Goto Webinar Panel • Slides and recording will be emailed after the webinar
- 3. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 3 SM About Adam Adam Levithan @collabadam alevithan@withum.com Principal Product Manager, OneWindow Workplace 12+ years in Collaboration Office 365 Expertise: User Adoption, Information Architecture, Content Migration, Document Management, Security
- 4. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 4 SM Microsoft MVPs On Staff 4 200+ Intranet Deployments (SharePoint 2007, 2010, 2013, 2016, Office 365, even Drupal) 50+Consultants (Project Managers, Business Analysts, Developers, Data Scientists, Engineers, Software Developers, User Experience Designers) 16Years as: Microsoft Gold Partner About Withum Digital
- 5. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 5 SM Launch Poll
- 6. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 6 SM 8 Must Haves
- 7. Microsoft 365: Universal toolkit for teamwork
- 8. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 8 SM 8 Must Haves
- 9. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 9 SM Average Systems in an Organization Intranet Wiki Document Sharing Document Storage Sales / Marketing Authentication Human Resources Financial Messaging E-mail
- 10. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 10 SM Intranet Getting Work Done Wiki Document Sharing Sales / Marketing Messaging
- 11. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 11 SM Supporting Your Employees Intranet Wiki Document Sharing Document Storage Sales / Marketing Human Resources Financial Messaging
- 12. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 12 SM Business Tools Operations Quick Links Teams & Groups
- 13. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 13 SM 8 Must Haves
- 14. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 14 SM Represent Your Organizations Culture
- 15. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 15 SM Distributed Creation of Content
- 16. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 16 SM Employee Recognition • Birthdays • Anniversaries • New • Promotion • Retiring • Awards
- 17. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 17 SM 8 Must Haves
- 18. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 18 SM Office 365 Remembers You
- 19. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 19 SM A Customized Home Page for EVERY User Prioritized by Topic Based on Location Teams & Groups
- 20. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 20 SM 8 Must Haves
- 21. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 21 SM Get to Know Your Fellow Employee
- 22. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 22 SM Work like you live: Conversations
- 23. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 23 SM
- 24. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 24 SM 8 Must Haves
- 25. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 25 SM Search
- 26. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 26 SM Navigation
- 27. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 27 SM 8 Must Haves
- 28. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 28 SM Any Device All the Time
- 29. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 29 SM SharePoint Framework
- 30. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 30 SM On a Mobile Device
- 31. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 31 SM 8 Must Haves
- 32. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 32 SM Thou SHALL … Create Files
- 33. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 33 SM Govern, Review and Repeat • Govern = Decision Making Process to create rules to achieve your organization’s goals • Review = How are the rules working to achieve your goal • Repeat = A set of rules created before launch changes over time
- 34. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 34 SM Creating Places to Work Communications Collaboration
- 35. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 35 SM 8 Must Haves
- 36. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 36 SM Continuous Improvement • Demand, illicit, require, and/or reward for feedback • Analyze what’s working, and more important what isn’t • Roll-Out Features, Forever
- 37. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 37 SM Sign up for a 1 hour info session with Adam: What’s New in Office 365 Intranets Digital Workplace Today Blog http:/digital.withum.com/blog QUESTIONS Sign Up Adam Levithan @collabadam alevithan@withum.com
Editor's Notes
- Poll – Where are you? Have an Intranet in another system looking at Office 365 Have an Intranet on-premises SharePoint looking to move to Office 365 Currently looking to improve Office 365 Intranet If you're in Office 365 what % of your sites are in Modern 1-25 25-50 51-75 76-100 What are the key drivers for using an intranet
- 2019 the year of Microsoft Teams migration, 1. Features and capabilities, Integration with third party apps via connectors, persistent chat, MSFT porting Voice features from SFB Server to Teams 2. Mobile apps, desktop sharing from IoS, join a meeting from the browser without a plugin- 3. Back-end infra: (being different from SFB, same as new Skype consumer back-end). More robust, Modern (Microsoft Cognitive Services. E.g translate posts in MS Teams channels),) Direct routing from Teams to on-prem PSTN connectivity via SBC. No need for on-prem SFB server deployment/connector Teams Analytics and reporting to understand usage
- Microsoft 365 meets the diverse needs of teams with an integrated solution that is secure We’ve designed Microsoft 365 to meet the unique needs of every group For each of those categories of teamwork, Microsoft 365 includes a purpose-built application Teams as a hub for teamwork where groups that actively engage and are working on core projects can connect and collaborate Yammer for people to connect across their company, sharing ideas on common topics of interest Outlook where teams can communicate in a familiar place, and can easily create modern distribution list with groups in Outlook SharePoint for keeping content at the center of teamwork, making files, sites and all types of content easily shareable and accessible across teams Office Apps – enabling co-authoring in familiar apps like Word, Excel, and PowerPoint With these tools coming together in Microsoft 365 – teams get a holistic solution What’s unique about teamwork in Microsoft 365 is that all of these applications are built on an intelligent fabric - suite-wide membership service with O365 Groups; suite-wide discovery and intelligence with Microsoft Graph, and suite-wide security and compliance Office 365 Groups - A membership service providing a single identity for teams across Office applications and services Microsoft Graph - Suite-wide intelligence that maps the connection of people and content to surface insights Security and Compliance - Proactive security that simplifies IT management with intelligence built-in
- 2019 the year of Microsoft Teams migration, 1. Features and capabilities, Integration with third party apps via connectors, persistent chat, MSFT porting Voice features from SFB Server to Teams 2. Mobile apps, desktop sharing from IoS, join a meeting from the browser without a plugin- 3. Back-end infra: (being different from SFB, same as new Skype consumer back-end). More robust, Modern (Microsoft Cognitive Services. E.g translate posts in MS Teams channels),) Direct routing from Teams to on-prem PSTN connectivity via SBC. No need for on-prem SFB server deployment/connector Teams Analytics and reporting to understand usage
- How work gets done Operations – Keeps the organization running Marketing – Logos, Materials Information Technology – How To …, Locations/Offices Project tools/workspaces Forms
- Supporting your employees Employee Resources – Individual information HR – Benefits, Reviews, Starting, Community Your intranet should also be the place where your users go in order to stay in the know about what’s going on. Employees can collaborate with each other, read corporate news, access important forms, discover relevant people and contribute articles based on their expertise.
- 2019 the year of Microsoft Teams migration, 1. Features and capabilities, Integration with third party apps via connectors, persistent chat, MSFT porting Voice features from SFB Server to Teams 2. Mobile apps, desktop sharing from IoS, join a meeting from the browser without a plugin- 3. Back-end infra: (being different from SFB, same as new Skype consumer back-end). More robust, Modern (Microsoft Cognitive Services. E.g translate posts in MS Teams channels),) Direct routing from Teams to on-prem PSTN connectivity via SBC. No need for on-prem SFB server deployment/connector Teams Analytics and reporting to understand usage
- Content is being created all the time in the act of doing an employees ever day work. Capture, use it, it’s one of the greatest ways to ensure that landing pages are always being updated. Empower content contributors
- 2019 the year of Microsoft Teams migration, 1. Features and capabilities, Integration with third party apps via connectors, persistent chat, MSFT porting Voice features from SFB Server to Teams 2. Mobile apps, desktop sharing from IoS, join a meeting from the browser without a plugin- 3. Back-end infra: (being different from SFB, same as new Skype consumer back-end). More robust, Modern (Microsoft Cognitive Services. E.g translate posts in MS Teams channels),) Direct routing from Teams to on-prem PSTN connectivity via SBC. No need for on-prem SFB server deployment/connector Teams Analytics and reporting to understand usage
- Across all of the Features of Office 365 all you need to do is log into any computer, and your recent activities are right in front of you. This can be applied across the home page and collaboration workspaces to assist in finding the most important information.
- No, you don’t have to create an individual page for every user, but you already have some great attributes in the users profile (active directory) or membership in specific Distirbution Lists/Office 365 groups and you can use that to your advantage. You’re not hiding information from anyone.. all employees can read information. But when the page only has room for 5 pieces of News, then that news should be the most appropriate for that user
- 2019 the year of Microsoft Teams migration, 1. Features and capabilities, Integration with third party apps via connectors, persistent chat, MSFT porting Voice features from SFB Server to Teams 2. Mobile apps, desktop sharing from IoS, join a meeting from the browser without a plugin- 3. Back-end infra: (being different from SFB, same as new Skype consumer back-end). More robust, Modern (Microsoft Cognitive Services. E.g translate posts in MS Teams channels),) Direct routing from Teams to on-prem PSTN connectivity via SBC. No need for on-prem SFB server deployment/connector Teams Analytics and reporting to understand usage
- 2019 the year of Microsoft Teams migration, 1. Features and capabilities, Integration with third party apps via connectors, persistent chat, MSFT porting Voice features from SFB Server to Teams 2. Mobile apps, desktop sharing from IoS, join a meeting from the browser without a plugin- 3. Back-end infra: (being different from SFB, same as new Skype consumer back-end). More robust, Modern (Microsoft Cognitive Services. E.g translate posts in MS Teams channels),) Direct routing from Teams to on-prem PSTN connectivity via SBC. No need for on-prem SFB server deployment/connector Teams Analytics and reporting to understand usage
- There’s nothing worse in a New Office365 intranet than searching for the updated HR Benefit policy and finding outdated information. Trust is immediately lost. Focus a search started within the Intranet on Intranet content, and then allow the user to expand to search across all collaboration environments
- Even in the age of bing and google’s single search bar experiences browsing is still alive and well. While navigation isn’t persistent across features like Outlook and SharePoint, there’s no reason you cannot connect communication and collaboration environments, and further more people expect it when they’re working in a browser experience.
- 2019 the year of Microsoft Teams migration, 1. Features and capabilities, Integration with third party apps via connectors, persistent chat, MSFT porting Voice features from SFB Server to Teams 2. Mobile apps, desktop sharing from IoS, join a meeting from the browser without a plugin- 3. Back-end infra: (being different from SFB, same as new Skype consumer back-end). More robust, Modern (Microsoft Cognitive Services. E.g translate posts in MS Teams channels),) Direct routing from Teams to on-prem PSTN connectivity via SBC. No need for on-prem SFB server deployment/connector Teams Analytics and reporting to understand usage
- 2019 the year of Microsoft Teams migration, 1. Features and capabilities, Integration with third party apps via connectors, persistent chat, MSFT porting Voice features from SFB Server to Teams 2. Mobile apps, desktop sharing from IoS, join a meeting from the browser without a plugin- 3. Back-end infra: (being different from SFB, same as new Skype consumer back-end). More robust, Modern (Microsoft Cognitive Services. E.g translate posts in MS Teams channels),) Direct routing from Teams to on-prem PSTN connectivity via SBC. No need for on-prem SFB server deployment/connector Teams Analytics and reporting to understand usage
- An enterprise social network isn’t only good for collaborating on particular documents. It also facilitates the process of document creation, assembly and editing. Working together to bring projects from idea to paper will promote a spirit of teamwork as the project progresses. Users can examine the comments and conversation on a given document, view the edit history, and recommend changes of their own. Since this sort of collaboration can occur in real-time via your secure intranet, everyone involved with the project can stay equally informed.
- 1. ALLOW FEEDBACK The first step in working out when to update your intranet is to find out what your users think of the current system. Your intranet should have a built-in feedback application that allows users to explain the problems they are experiencing when using the intranet. Evergreen intranet as a service systems have feedback features built in, allowing users to provide feedback directly to the intranet provider. 2. FIND OUT WHAT’S WORKING — AND WHAT ISN’T To know which parts of your intranet need updating, find out which features are working and which aren’t. Use your analytics and reporting features to see how users interact with the intranet. Are there some features that they ignore? These features may be broken or difficult to use, making them prime candidates for updating. 3. ROLL OUT NEW FEATURES CONSTANTLY Intranet technology is constantly evolving. New features use to come out every two or three years, but now they are being released rapidly every quarter if not every month. That means you need to roll out a constant stream of new features to prevent your intranet becoming outdated. If you use a custom intranet, it can be difficult to keep up, as you need an inhouse team that can work constantly on new features for the intranet in addition to their regular maintenance duties. An evergreen intranet, which is updated by the intranet provider so you don’t have to develop upgrades in-house, could be a better solution.
- You’ve provided a good place to find information and work. You’ve trained your user on when to use a collaboration workspace, or how there are different ways to get work done, but how frequently does a user remember that. And/or does that fight need to have specific items on it so it looks the same as others.
- 2019 the year of Microsoft Teams migration, 1. Features and capabilities, Integration with third party apps via connectors, persistent chat, MSFT porting Voice features from SFB Server to Teams 2. Mobile apps, desktop sharing from IoS, join a meeting from the browser without a plugin- 3. Back-end infra: (being different from SFB, same as new Skype consumer back-end). More robust, Modern (Microsoft Cognitive Services. E.g translate posts in MS Teams channels),) Direct routing from Teams to on-prem PSTN connectivity via SBC. No need for on-prem SFB server deployment/connector Teams Analytics and reporting to understand usage
- 1. ALLOW FEEDBACK The first step in working out when to update your intranet is to find out what your users think of the current system. Your intranet should have a built-in feedback application that allows users to explain the problems they are experiencing when using the intranet. Evergreen intranet as a service systems have feedback features built in, allowing users to provide feedback directly to the intranet provider. 2. FIND OUT WHAT’S WORKING — AND WHAT ISN’T To know which parts of your intranet need updating, find out which features are working and which aren’t. Use your analytics and reporting features to see how users interact with the intranet. Are there some features that they ignore? These features may be broken or difficult to use, making them prime candidates for updating. 3. ROLL OUT NEW FEATURES CONSTANTLY Intranet technology is constantly evolving. New features use to come out every two or three years, but now they are being released rapidly every quarter if not every month. That means you need to roll out a constant stream of new features to prevent your intranet becoming outdated. If you use a custom intranet, it can be difficult to keep up, as you need an inhouse team that can work constantly on new features for the intranet in addition to their regular maintenance duties. An evergreen intranet, which is updated by the intranet provider so you don’t have to develop upgrades in-house, could be a better solution.