1. Growth of eCommerce in Retail Business.
2. Key Issues in eCommerce and Retail Business.
3. Why CRM is the right solution for eCommerce and Retail Business problems?
4. Some Case Studies: so you can hit the ground running!
Not Tooling Around: How The Home Depot Uses Machine Learning for Vendor Accou...National Retail Federation
Presentation from NRF 2019 Retail's Big Show
David Berry, Leader of Business Intelligence Global Custom Commerce, The Home Depot
Jeff Huckaby, Global Segment Director, Retail and Consumer Goods, Tableau
Chase Zieman, Director, Analytics Global Custom Commerce, The Home Depot
Presentation from NRF 2019 Retail's Big Show
Francois Chaubard, CEO, Focal Systems, Inc.
Lindon Gao, Co-Founder and CEO, Caper
Steve Gu, Co-Founder and CEO, AiFi
Krishna Motukuri, Co-Founder and CEO, Zippin
Pradeep Pydah, Founder and CEO, Maxerience
Presentation from NRF 2019 Retail's Big Show
Adam Levene, Founder, Hero
Gabrielle Chou, Founder and CEO, Allure Systems
Alex, Adelman, CEO & Co-Founder, Lolli
Oliver Tan, CEO, ViSenze
Not Tooling Around: How The Home Depot Uses Machine Learning for Vendor Accou...National Retail Federation
Presentation from NRF 2019 Retail's Big Show
David Berry, Leader of Business Intelligence Global Custom Commerce, The Home Depot
Jeff Huckaby, Global Segment Director, Retail and Consumer Goods, Tableau
Chase Zieman, Director, Analytics Global Custom Commerce, The Home Depot
Presentation from NRF 2019 Retail's Big Show
Francois Chaubard, CEO, Focal Systems, Inc.
Lindon Gao, Co-Founder and CEO, Caper
Steve Gu, Co-Founder and CEO, AiFi
Krishna Motukuri, Co-Founder and CEO, Zippin
Pradeep Pydah, Founder and CEO, Maxerience
Presentation from NRF 2019 Retail's Big Show
Adam Levene, Founder, Hero
Gabrielle Chou, Founder and CEO, Allure Systems
Alex, Adelman, CEO & Co-Founder, Lolli
Oliver Tan, CEO, ViSenze
Presentation from NRF 2019 Retail's BIG Show
Alexandre Hubert, Sr. Dir., IT Strategy and Logistics, Browns Shoes Inc.
Stephanie Richelieu, VP, Global Marketing, Generix Group
Ingmar Zahorsky, ChartMogul - "Using segmentation data to grow your subscript...Igor Yazdan
- Tracking KPIs such as MRR, churn rate and LTV have become common practice for SaaS businesses. To gain valuable insights that help you grow your MRR, measuring your data is not enough. You need to look at your metrics in context.
Segmenting your customers provides this context and allows you to answer important questions such as:
- What plan is associated with the most revenue?
- What is the ROI of each marketing channel?
- What vertical does a good fit customer come from?
In this talk, we will look at several import segments worth paying attention to that can inform your decisions to accelerate the growth of your business
Prescriptive Analytics platform delivering messaging live in store. Through our personal recommendation Engine.Personalise the in store journey, localising the customer experience. Creating Experiential Retail through our recommendation engine.
Mike Wilks, CIO of Joules Clothing kicked off the seminar with a witty, meerkat themed analysis of their implementation of a seamless customer journey using Microsoft Dynamics AX.
DealerOn Webinar Series - Using Your Data to Increase Traffic and Conversions...Dave Spannhake
Digital Marketing buzzwords have invaded our industry. Big Data. Optimization. Sales Funnel. Programmatic. This is not about buzzwords — it’s about leveraging the concepts that drive them to get people on your site, then converting them. If you are interested in hearing a presentation entirely around marketing buzzwords you’ve come to the wrong webinar. In this discussion we will instead be getting very strategic about how to create a plan for your website, founded in proven tactics and industry-wide information to net you the greatest increase in shoppers.
Vendors across the industry have so much information on the way that their customers are behaving, engaging, and interacting with their various platforms and are sitting on a goldmine of information on how people are buying cars today. That information exists inside and outside your website and how you can use that information to increase the number of shoppers and shopping behaviors on your website is how you will increase your sales.
And you’ll learn how to prioritize which area — traffic or conversion — will give you the best results for more sales. This session sets out to give you the insights about how to use the abundance of data at your fingertips to best identify your opportunities to win.
Traffic
How authoritative is your site compared to others?
What are car buyers searching for and are you being seen in those searches?
Does your website answer those questions in a way that influences those customers to buy?
Conversion Comparisons
How does your site compare to others in driving people to the most important pages on the site?
Where and how are you losing customers? How are the best dealers keeping them?
Do you know how to identify the changes you can make on your website to give you the biggest lift in shopping behavior?
Do you know how you stack up against the best of the best dealership websites?
Right now, your data has untapped potential. It can drive consumers to your site by ensuring your authority and stimulating interest in the right channels. It can compel them to perform a shopping behavior with the right pages with the best message, placement, and calls-to-action.
B2B E-Commerce Explained
If you’re just getting started on your B2B e-commerce journey, this webinar is the perfect jumping-off point.
View the on-demand webinar: http://info.sana-commerce.com/int_odw_b2b-e-commerce-explained.html
================
Selling online isn’t just for retailers, and it hasn’t been for some time now.
In fact, 86% of B2B companies report that they now sell online to clients who previously purchased exclusively offline.
The digital transformation has quickly normalized online sales for B2B clients, and more businesses are joining the online fold every day.
If you’re thinking about implementing an online sales solution for your business, you’re likely wondering where to get started.
That’s why we’re shedding some light on essential B2B e-commerce topics such as:
- Digital trends and their impact on B2B businesses
- The benefits of e-commerce technology
- How to roll out a smart, lucrative and sustainable online sales channel
If you’re just getting started on your B2B e-commerce journey, this webinar is the perfect jumping-off point.
Idyllico helps start-ups on their growth process through a long-term partnership, providing mentorship, state-of-the-art business applications and process outsourcing.
How to Drive Growth in a Multi-channel Retail BusinessVision33
Whatch our Omnichannel Technology webinar where Vision33 and retail industry experts explain how the right technology can drive profit for you as a growing multi-channel retailer.
Presentation from NRF 2019 Retail's BIG Show
Alexandre Hubert, Sr. Dir., IT Strategy and Logistics, Browns Shoes Inc.
Stephanie Richelieu, VP, Global Marketing, Generix Group
Ingmar Zahorsky, ChartMogul - "Using segmentation data to grow your subscript...Igor Yazdan
- Tracking KPIs such as MRR, churn rate and LTV have become common practice for SaaS businesses. To gain valuable insights that help you grow your MRR, measuring your data is not enough. You need to look at your metrics in context.
Segmenting your customers provides this context and allows you to answer important questions such as:
- What plan is associated with the most revenue?
- What is the ROI of each marketing channel?
- What vertical does a good fit customer come from?
In this talk, we will look at several import segments worth paying attention to that can inform your decisions to accelerate the growth of your business
Prescriptive Analytics platform delivering messaging live in store. Through our personal recommendation Engine.Personalise the in store journey, localising the customer experience. Creating Experiential Retail through our recommendation engine.
Mike Wilks, CIO of Joules Clothing kicked off the seminar with a witty, meerkat themed analysis of their implementation of a seamless customer journey using Microsoft Dynamics AX.
DealerOn Webinar Series - Using Your Data to Increase Traffic and Conversions...Dave Spannhake
Digital Marketing buzzwords have invaded our industry. Big Data. Optimization. Sales Funnel. Programmatic. This is not about buzzwords — it’s about leveraging the concepts that drive them to get people on your site, then converting them. If you are interested in hearing a presentation entirely around marketing buzzwords you’ve come to the wrong webinar. In this discussion we will instead be getting very strategic about how to create a plan for your website, founded in proven tactics and industry-wide information to net you the greatest increase in shoppers.
Vendors across the industry have so much information on the way that their customers are behaving, engaging, and interacting with their various platforms and are sitting on a goldmine of information on how people are buying cars today. That information exists inside and outside your website and how you can use that information to increase the number of shoppers and shopping behaviors on your website is how you will increase your sales.
And you’ll learn how to prioritize which area — traffic or conversion — will give you the best results for more sales. This session sets out to give you the insights about how to use the abundance of data at your fingertips to best identify your opportunities to win.
Traffic
How authoritative is your site compared to others?
What are car buyers searching for and are you being seen in those searches?
Does your website answer those questions in a way that influences those customers to buy?
Conversion Comparisons
How does your site compare to others in driving people to the most important pages on the site?
Where and how are you losing customers? How are the best dealers keeping them?
Do you know how to identify the changes you can make on your website to give you the biggest lift in shopping behavior?
Do you know how you stack up against the best of the best dealership websites?
Right now, your data has untapped potential. It can drive consumers to your site by ensuring your authority and stimulating interest in the right channels. It can compel them to perform a shopping behavior with the right pages with the best message, placement, and calls-to-action.
B2B E-Commerce Explained
If you’re just getting started on your B2B e-commerce journey, this webinar is the perfect jumping-off point.
View the on-demand webinar: http://info.sana-commerce.com/int_odw_b2b-e-commerce-explained.html
================
Selling online isn’t just for retailers, and it hasn’t been for some time now.
In fact, 86% of B2B companies report that they now sell online to clients who previously purchased exclusively offline.
The digital transformation has quickly normalized online sales for B2B clients, and more businesses are joining the online fold every day.
If you’re thinking about implementing an online sales solution for your business, you’re likely wondering where to get started.
That’s why we’re shedding some light on essential B2B e-commerce topics such as:
- Digital trends and their impact on B2B businesses
- The benefits of e-commerce technology
- How to roll out a smart, lucrative and sustainable online sales channel
If you’re just getting started on your B2B e-commerce journey, this webinar is the perfect jumping-off point.
Idyllico helps start-ups on their growth process through a long-term partnership, providing mentorship, state-of-the-art business applications and process outsourcing.
How to Drive Growth in a Multi-channel Retail BusinessVision33
Whatch our Omnichannel Technology webinar where Vision33 and retail industry experts explain how the right technology can drive profit for you as a growing multi-channel retailer.
The Power of Clienteling Raymark Case StudyRaymark
The following benefits were achieved within the first 90 days of the project:
• After a comprehensive cultural change management and training program, 95% of the associates were consistently using the system and successfully completing their pro-active selling tasks.
• Migration of all users from manual client books to the new system in alignment with PCI directives.
• A 1000%+ increase in the number of outbound e-mails and calls to prospective customers by sales associates.
• A 9% Increase in total sales revenue by associate over a period when new customer acquisitions were down 12%.
• Number of repeat customers increased by 33%.
• A 21% increase in average spend per transaction over 3 months with customers that were “clienteled.”
... and more!
A Point of View for PIM in Retail, CPG and Distribution CompaniesShamanth Shankar
Gain a common understanding of PIM and its value to your organization. Understand why managing product information is critical to your Ecommerce / ERP initiative (upgrade or rip & replace)
Riversand's Enterprise PIM Solution manages the continuous flow of data throughout the entire Product Information Lifecycle, this product information management helps manage the information required to market and sell products through distribution channels. Know more on http://www.riversand.com/
Learn what solutions Sage offers for Sales, Marketing and Customer Service teams to be more successful. Our Relationship Management solution is packed with features that will make a real and immediate impact to organizations looking to stay ahead in today’s competitive marketplace.
Series of presentations from the MantraVision Caribbean 2016 Event held on April 20th by Mantralogix Inc.
http://insights.mantralogix.com/mantravision-caribbean-2016
In a world where new technologies have drastically changed client expectations and demands, businesses have had no choice but to adapt.
This has meant finding a way to provide a seamless customer experience across multiple channels so clients can make purchases when they want, where they want and how they want.
In other words, it has meant adopting an omnichannel strategy.
What exactly does an omnichannel strategy entail, and how can you get started?
The rise of E-Commerce has heightened the need for retail property owners and shopping centre managers to maximise the value of their assets.
Experian FootFall’s Site Analytics for Shopping Centres has been created specifically for the retail property sector, to create greater understanding of consumer behaviour and pinpoint where return on investment is and isn’t being generated.
We recognise that improving asset performance involves a lot more than just footfall and tenant sales. In fact, our platform captures all of your business data, giving you true insight into what is affecting performance – such as footfall, sales, costs, staffing, weather, marketing, car-parking and commercialization.
New Site Analytics interface for mobile – empower centre managers to make actionable real-time decisions that drive centre performance.
The retail sector has never been more competitive, so it’s essential to understand what’s behind every dip or hike in sales within your business.
Experian FootFall’s Site Analytics for Retailers scientifically monitors and accurately analyses in-store customer behaviour to help retail businesses pinpoint areas where profits can be improved.
Our unique retail technology and analysis solutions enable retail businesses to identify and understand customer shopping habits, to drive performance. You can pinpoint profit opportunities in areas such as customer conversions, queue management, sales, marketing and merchandising.
New Site Analytics interface for mobile – empower store managers to make actionable real-time decisions that drive store performance.
Contextual Commerce: Best Practices for Winning with Customer Experience with...edynamic
Commerce has evolved. To win customers, you need to win their hearts and minds with customer experience. Great commerce experiences start with understanding your customers, delivering relevant content based on who they are and where they are in the buying journey to allow shoppers to make better-informed decisions and bringing convenience to the buying process.
Turning Digital Performance into Competitive AdvantageJennifer Finney
Time is money! In today’s hyper-digital world, digital performance means business performance. If your customer’s digital experience is lacking, your revenue will suffer. Customers are – rightly – expecting every touchpoint with the companies they do business with to work every time, at top speed. If you drop the ball – even for a few seconds – you’ll lose business, and worse, you’ll lose customers.
Digital Performance Management (DPM) technologies and services exist to help companies identify critical weaknesses and performance bottlenecks across their digital assets. By providing clear insights and guidance, Digital Performance Management tools make it possible to get ahead of potential performance challenges before they’re discovered – the hard way – by your customers.
Join Jason Bloomberg, president of Intellyx, Trey Kistler, Director, IT eCommerce of Lowe’s and Carl Briscol, VP of eCommerce Technology, Home Depot and Scott D. Lowe from ActualTech Media.
ON THIS WEBINAR EVENT YOU’LL DISCOVER:
Discover the key concepts behind Digital Performance Management
Learn why Digital Performance Management is crucial for the success of your business in today’s hyper-connected world
Identify the benefits you’ll see by adopting a digital performance for your business
Discover DPM-related best practices that you can leverage to boost your company’s revenue
What are the 3 key functions of a CRM?
1. Sales Force Automation
2. Marketing Automation
3. Customer Service Automation
How will CRM functionalities benefit your business?
What is Salesforce?
Why Choose Salesforce?
Top 10 Reasons to Choose Salesforce
1. Easy to Use
2. Easy to Customize
3. Cloud-Based
4. Efficient Reporting
5. Multitenant Platform
6. Integration Options
7. AppExchange Ecosystem
8. Mobile CRM
9. Customer Success Platform
10. Diverse Community
What is Data Mining?
The process of determining useful patterns and relationships in big data through algorithms, to extract knowledge from data warehouses.
Role of Data Mining in CRM:
1. Get a holistic view of customer life-cycle
2. More data will result in accurate models
3. Leverage forecasting and descriptive modeling techniques
4. Have a proactive approach with predictive analytics
How will Data Mining Benefit my Business?
1. Conduct Basket Analysis for better stocking, store layout, and promotion strategies
2. Sales Forecasting to optimize your sales, supply chain and financial management
3. Predictive Lifecycle Management for each customer to segment them accordingly
4. Optimal Allocation of company’s resources for enhanced productivity and better ROI
5. Product Customization by predicting features that meet the customer’s demands
6. Database Marketing for a defined target market, personalized campaigns, and promotional offers
7. Predict Warranty Claims by the customers and their average cost to have efficient management of funds
8. Fraud detection by analyzing past fraudulent transactions and taking corrective measures
Techniques of Data Mining in CRM
1. Clustering – Identify similar data sets and understand both similarities and differences in data to increase conversion rates
2. Classification – Gather all information about a data set and classify it into proper categories.
3. Anomaly Detection – Information that does not match the expected behavior or projected pattern, providing actionable information
4. Association Rule Learning – Uncover hidden patterns from the data to better understand your customer’s habits and predict their decisions
5. Regression – Find dependency between different data items and map out the effect of variables on each other. It helps in determining customer satisfaction levels and its impact on customer loyalty
Read our entire blog here: https://www.rolustech.com/blog/data-mining-crm
According to Gartner, Big Data will be the next “disruptive technology” and will transform customer relationship management industry.The possibilities that Big Data offers are endless but companies first need to invest in CRM software
Take a look at the key CRM features for financial industry that will help companies improve customer retention, become more competitive and increase profits.
Surprisingly, many Higher Education Institutions still do not use CRM software because they lack adequate knowledge about such systems. Read our blog to learn the benefits of CRM for Higher Education Institutions
According to research, entrepreneurs of high-growth companies attribute their success to CRM but those with low-growth don’t understand its real value. In fact, the real pain-point is that companies don’t get their CRM implementation right and 63% of them fail as a result. Therefore, we have compiled here all you need to know and plan before implementing a CRM
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
An introduction to the cryptocurrency investment platform Binance Savings.Any kyc Account
Learn how to use Binance Savings to expand your bitcoin holdings. Discover how to maximize your earnings on one of the most reliable cryptocurrency exchange platforms, as well as how to earn interest on your cryptocurrency holdings and the various savings choices available.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challenges
Top 6 Benefits of CRM for eCommerce and Retail Business
1. 6 Benefits of CRM for eCommerce and
Retail Business
ROLUSTECH
2. AGENDA
• Growth of eCommerce in Retail Business.
• Key Issues in eCommerce and Retail Business.
• Why CRM is the right solution for eCommerce and Retail
Business problems?
• Some Case Studies: so you can hit the ground running!
3. Growth of Ecommerce in
Retail Business
• 56% of in-store purchases are influenced by
eCommerce. (Research Gate)
• As compared to 1.66 billion buyers in 2016, the
number of digital buyers will increase to 2 billion
in 2019. (Statista)
• Of the total global retail sales, eCommerce retail
sales will account for 13.7%. (Statista)
4. Key Issues in eCommerce
and Retail Business
• Driving higher targeted traffic.
• Capturing quality leads.
• Increasing the conversion rate.
• Streamlining all marketing channels for
better outreach.
• Improving customer relations across
different channels and retaining
customers.
5. Why CRM is the
right solution for
your eCommerce
and Retail Business
Problems?
● Customer Segmentation for precise and accurate
segmentation to provide personalized customer
service.
● Track customer behavior from onboarding to check-
out, and get real-time data insights.
● Centralized Social Media Interactions to make it a
one-stop solution for all you marketing channels and
social media platforms.
6. ● Seamless Payment Gateways to streamline all
your payment channels, track trends with robust
analytics to determine your highest valued
customers and best revenue sources.
● Order Management for easy placement and
tracking orders to delivering at the right time.
● Effective Time Management by saving the time of
your sales agents through task automation and
streamlining workflows.
Why CRM is the
right solution for
your eCommerce
and Retail Business
Problems?
8. Audio Geer
• Audio Geer is an independent rep based
company in California.
• With a huge client base, it was difficult for
them to manage it through excel sheets.
• They approached Rolustech to streamline
their operations.
The Result
• Seamless business process through
automation with CRM and a lot more
happy customers!
9. Refractiv
• Refractiv is experts in delivering breed cloud,
web and mobile-based solutions.
• They approached Rolustech to develop an iPad
app for a leading fashion house in the UK to
have real-time access to their product catalog.
The Result
• The app added efficiency to the business
processes!
10. Read our entire blog here:
https://www.rolustech.com/blog/6-important-benefits-of-crm-for-
ecommerce-and-retail-business