This document provides a comparison of different online platforms for public managers to use for idea generation and public engagement. It describes the purpose and key features of 11 platforms: Bubble Ideas, Crowd Wise, Delib Dialogue App, Google Moderator, IdeaScale, Microsoft Town Hall, PubliVate, Salesforce Ideas, Spigit, UserVoice, and compares what each platform is well-suited for and its pricing information. The document aims to help public managers choose a platform that best fits their specific needs and objectives.
During the third stage of the Design Thinking process, designers are ready to start generating ideas. You’ve grown to understand your users and their needs in the Empathise stage, and you’ve analysed and synthesised your observations in the Define stage, and ended up with a human-centered problem statement. With this solid background, you and your team members can start to "think outside the box" to identify new solutions to the problem statement you’ve created, and you can start to look for alternative ways of viewing the problem.
During the third stage of the Design Thinking process, designers are ready to start generating ideas. You’ve grown to understand your users and their needs in the Empathise stage, and you’ve analysed and synthesised your observations in the Define stage, and ended up with a human-centered problem statement. With this solid background, you and your team members can start to "think outside the box" to identify new solutions to the problem statement you’ve created, and you can start to look for alternative ways of viewing the problem.
Ann Herrmann-Nehdi, CEO of Herrmann International, explores the connection between thinking preferences and different phases of the innovative and strategic thinking processes, discussing the implications for building skills in these areas.
Design Thinking, What I have learned in a year?Mussab Sharif
Design Thinking, What I have learned in a year?
Lessons learned from introducing Design Thinking in an Enterprise, for the 1st time
All what is shared is a personal perspective :)
This presentation explore the 3 key elements of Design Thinking concept:
1) mind-set
2) process and
3) tool
Thinking of design as an experience rather than isolated objects help us deal with much more complex world - Tim Brown
A way of approaching business problem in the same way designers approach design problem - Roger Martin
No longer associated simply with objects and appearances, design is increasingly understood in a much wider sense as the human capacity to plan and produce desired outcomes. - Bruce Mau
Design as a way of thinking, an approach to solving problems
In this presentation, we describe how a text analytics command center can help you create a strategy for analyzing & integrating both social & private data.
Here are the highlights of the publishing management solution that can change the way. We would be glad to be approached to discuss the avenues of your benefit deriving from investing in a publishing solution!
Ann Herrmann-Nehdi, CEO of Herrmann International, explores the connection between thinking preferences and different phases of the innovative and strategic thinking processes, discussing the implications for building skills in these areas.
Design Thinking, What I have learned in a year?Mussab Sharif
Design Thinking, What I have learned in a year?
Lessons learned from introducing Design Thinking in an Enterprise, for the 1st time
All what is shared is a personal perspective :)
This presentation explore the 3 key elements of Design Thinking concept:
1) mind-set
2) process and
3) tool
Thinking of design as an experience rather than isolated objects help us deal with much more complex world - Tim Brown
A way of approaching business problem in the same way designers approach design problem - Roger Martin
No longer associated simply with objects and appearances, design is increasingly understood in a much wider sense as the human capacity to plan and produce desired outcomes. - Bruce Mau
Design as a way of thinking, an approach to solving problems
In this presentation, we describe how a text analytics command center can help you create a strategy for analyzing & integrating both social & private data.
Here are the highlights of the publishing management solution that can change the way. We would be glad to be approached to discuss the avenues of your benefit deriving from investing in a publishing solution!
Community Platform: Choosing the Right One Satya S
How will you go about selecting the best platform out there in the market? Are you selecting a product that has features which can really be utilized? Do you really require the host of features offered by the social networking tools? Get answers to all these questions and much more.
The enterprise software landscape has gone through several changes over the last few years. One of key changes has been the shift from large monolithic "on-premises" software to modular services (or microservices) served via the cloud. This is a fundamental shift in the way we build and release software, and it has necessitated a change in how technical writing teams manage and deliver documentation.
This is our story of transformation, of how we adapted and responded to changes coming our way from multiple directions, and what we learnt through the process.
Recently was invited by Scott Abel and Rahel Baillie to do a workshop at Content Strategy Workshops in Portland, Or. Here's the presentation that helped guide our 2 -1/2 hour work session.
The is presentation was delivered at the Online Community Engagement conference in Sydney on 1 Nov 2012. I picked the dense topic of data, analytics and reporting and how it is critical in the social business journey. How it should/can be used to build compelling business cases.
The content journey from Creation to Collaboration and EngagementDheeraj Chowdhury
This preesentation was presented at the Gov2,0 conference in Canberra in October 2012, The aim was to share the future of content and the speed at which it is evolving. A case study of the evolution of content in NSW DEC. Finally a look at the emerging platforms to help enterprises leverage technology in developing an integrated social content strategy.
Summary of Social Media offer from E2E Research highlighting the LEI process of listening, engaging and interpreting.
Tradtional social media research is listening only, here they directly engage with participants to help organisation understand market drivers and insights.
Bots Are Transforming Collaboration - Royal Bank of CanadaSymphony.com
Bots are the new frontier for enhancing collaboration and driving productivity. In this session, you will learn how the Royal Bank of Canada is using bots to automate repetitive tasks so that knowledge workers are freed up to focus on strategic projects.
The Center for Technology in Government at the State University of New York at Albany developed this extraordinarily helpful guide providing eight essential elements that should be considered in crafting an agency's social media policies.
A Worker Dialogue: Improving Health, Safety and Security at the U.S. Departme...The Collaboration Project
During the summer of 2010, the Department of Energy Office of Health, Safety and Security (HSS) partnered with the National Academy of Public Administration to host an online dialogue to solicit ideas from front line union workers at DOE sites on how to improve worker safety across the DOE complex. Based on the results of the Dialogue, an expert Panel of the National Academy identified several themes that emerged from workers’ suggestions and offered recommendations for HSS in following up on the issues raised as well as continuing to build its capacity for employee engagement.
A National Dialogue On The Quadrennial Homeland Security Review: Final ReportThe Collaboration Project
Six years after its creation, the U.S. Department of Homeland Security (DHS) undertook the first Quadrennial Homeland Security Review (QHSR), a top-to-bottom review that will inform the homeland security policy for the next four years. Recognizing the need to inform this review with the input of the thousands of homeland security stakeholders nationwide, DHS partnered with the nonprofit, nonpartisan National Academy of Public Administration to host a series of online collaborative dialogues to solicit stakeholder feedback on the missions, goals, and priorities of DHS.
This after-action report provides valuable lessons in conducting stakeholder outreach on an unprecedented scale. The feedback received in these Dialogues was incorporated into the Quadrennial Homeland Security Review, which DHS submitted to Congress in early 2010.
Early in 2009, President Obama signed the American Recovery and Reinvestment Act of 2009. With it came an unprecedented commitment to transparency and accountability and Recovery.gov is the cornerstone of this effort. Fulfilling this commitment requires integrating information and systems across a host of federal agencies, state, local, and tribal governments, as well as private contractors.
For seven days beginning on April 27th and in partnership with the National Academy of Public Administration, Recovery.gov hosted a national online dialogue to engage the public, potential recipients, solution providers, and state, local and tribal partners in answering a key question: What ideas, tools, and approaches can make Recovery.gov a place where the public can monitor the expenditure and use of recovery funds?
Participants from across the nation recommended, discussed, and voted on the best ideas, tools, and approaches. The archived dialogue is available at http://www.thenationaldialogue.org.
In October 2008, on the eve of the presidential election, citizens and stakeholders from around the country convened at http://www.thenationaldialogue.org/h... to share their ideas and concerns about the future of our health IT and privacy policies. Over 3,000 people from every state and 80 countries around the world visited this website, generating hundreds of ideas and comments.
Now, a Panel of the National Academy of Public Administration has analyzed that Dialogue, and issued this report with key implications for health IT and privacy and civic engagement. The report also uses the information shared during to course of the Dialogue to establish principles on which future health IT and privacy policy should be based.
President Obama has called upon government to harness new technology and make government transparent, participatory and collaborative. The National Dialogue demonstrates an important new opportunity to use technology to reach across and outside of government to access the collective brainpower of organizations, stakeholders and individuals.
President Obama has called for government to become more transparent, participatory, and collaborative. The National Academy's Collaboration Project has issued a paper highlighting three priorities that the new President must focus on to make this vision a reality. The paper, "Enabling Collaboration: Three Priorities for the New Administration," encourages the President to create an open technology environment; treat data as a national asset; and foster a culture and framework for collaboration. By focusing on these priorities, President Obama can begin transforming federal agencies and departments so that they can execute the goal of a more open and transparent democracy.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
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"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
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Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
2. Overview
The past several years have seen a dramatic increase in the use of web 2.0 tools at all levels of
government. Beyond simply using them as communication vehicles, many public managers
have adopted these tools as a means to solicit and aggregate ideas from employees and
external stakeholders on how to solve problems and enhance government services. However,
the plethora of platforms and variety of functionalities available can make a manager’s choice
of technology challenging.
This comparison of di erent platforms is part of a series developed by the National Academy of
Public Administration’s Collaboration Project based on our experience conducting online
stakeholder consultations with government. It aims to assist public managers early in the
planning process of such an initiative by comparing the purposes and functionalities of
di erent ideation tools. Because the features of each of these tools are constantly being
updated and enhanced, we intend this document to be a “living” resource that will be updated
to re ect changes over time.
Other resources in the Collaboration Project’s series on conducting online stakeholder
engagement, including the Online Dialogue Brainstorm Guide, can be found at
www.collaborationproject.org.
Please note: The information in this document is compiled from information
publicly available on the vendors’ websites, supplemented by the National
Academy of Public Administration’s rst-hand experience with several of the
technologies. The National Academy and the Collaboration Project are
technology-neutral: this document is not intended as an endorsement of
any particular technology or vendor. Please feel free to contact us at
collaborationproject@napawash.org to recommend changes or tools that
should be added to this document.
3. Considering your needs
Many technologies are commercially available for online idea generation, ranging from low-
cost, out-of-the-box tools to large scale, custom-built solutions. As such, many factors should
be considered in deciding which technology best ts your needs. These include:
Duration of engagement. How long will the idea generation project
run? Will it be limited duration or an ongoing “market” of ideas?
Community. Do you need to be able to identify your “power users,”
those whose ideas tend to be the most in uential? Do these users
need to stand out among participants?
Responsiveness. Do you need to respond to ideas and comments as
the dialogue happens or provide updates on the status of particular
ideas?
Output. What kinds of data and analytics do you need the technol-
ogy to provide?
Structure of dialogue. Do the ideas need to be strictly organized or
siloed (e.g., by topic), or can all ideas mingle together?
Cost and resources. What budgetary and sta resources can you
allocate to this engagement?
Support. What degree of technical support might you need from the
vendor?
Deployment. How quickly do you need to launch the engagement?
Remember:
While deciding on a technology is important, this decision
is best made by aligning the the technology to your core
purpose for engagement. In other words, let the tools t
your needs, not vice-versa.
4. Platform Description What it does well What it gives the Pricing Examples
decision-maker
Bubble Bubble Ideas is an off-the- • Hosts a two-way • An aggregation of • Free: Up to 50,000 server Mock Bubble Ideas
Ideas shelf idea generation tool conversation in which participants’ suggestions hits for the duration of Gov 2.0 site
enabling idea aggregation the host can respond to sorted by the thumbs-up- the dialogue; 2
Solve Oil Spill
and two-way input, particularly by thumbs-down votes moderator accounts
communication between updating the status of received for each idea
• $99/mo: Up to 500,000
host and participants. The suggestions over time
• A listing of ideas server hits; custom URL; 4
platform allows users to
• Allows a degree of categorized and sorted moderator accounts
submit, comment, and vote
custom design and by status (e.g., under
on ideas. The host can • $299/mo: Up to 2 million
branding review, in progress,
update users on the status server hits; 8 moderator
implemented)
of ideas and shape the user accounts; sentiment/
experience by allowing • Comment threads for semantic analysis;
only-positive or positive each idea that refine analytics/reporting
and negative ratings. ideas further
• $499/mo: Up to 7 million
• Analysis of the discussion server hits; unlimited
using advanced moderator accounts;
qualitative tools enhanced security; API
access; sentiment/
semantic analysis;
analytics/reporting
Crowd Crowd Wise is a • Helps a dialogue host • Results that reflect a Product is still in (Product is still in
Wise participative tool for move engagement process that moves development, with plans to development)
making collective decisions efforts beyond ideation toward consensus offer a free web-based tool.
by helping participants find and into decision-making
• A more holistic view of
common ground, avoid
• Offers a method to find the community’s
polarization, and achieve
common ground preferences, which could
productive outcomes. The
between different be useful when the
platform works using
interests or stakeholder decision needs to be
consensus voting, in which
groups supported by a large
participants suggest,
portion of the
discuss, and prioritize
constituency
options for a decision,
allowing for common-
ground options to emerge
that might not otherwise
be considered.
5. Platform Description What it does well What it gives the Pricing Examples
decision-maker
Delib Delib’s Dialogue App is an • Aggregates ideas based • An aggregation of ideas • Free: Up to 100 users for National Dialogue
Dialogue idea-generation and on a simple 5-star rating sorted by average rating 100-day duration on the Homeland
App dialogue tool built for a scale in a way that shows on a 5-star scale, by Security Review
• $350/mo: One forum;
range of civic-engagement the “average” level of volume of comments,
unlimited users and UK Spending
activities. The tool allows support of participants and by time submitted
moderators; custom logo Challenge
idea submission and
• Supports more open- • Comment threads for
commenting and uses a • $550/mo: Up to 8 National Dialogue
ended dialogue than each idea that refine
five-star rating system on discussion forums; on Green and
simply idea generation ideas further
which each idea’s ratings custom demographic Healthy Homes
are averaged. The Dialogue • Provides consulting in • An aggregation of the fields; downloadable
App offers a simple, user- combination with topics discussed using reports (CSV)
friendly interface and technology to lend “tags,” which be useful
Further pricing depends on
features intuitive tagging expertise in stakeholder for navigating through
scope and a menu of
functionality to allow for consultation the ideas
additional features,
visualization of cross- • Allows for a range of including advice and
cutting themes. Delib also custom design and consultation by Delib staff.
offers consultative services branding, from default to Delib also offers mobile
on the engagement fully “white-labeled” apps.
process to pair with a
technology solution.
Google Google Moderator is a tool • Prioritizes simple • A quick aggregation of Google Moderator is free White House Open
Moderator that allows distributed questions or short ideas short, simple questions or for organizations using for Questions (now
communities to submit and from a group, without ideas Google Apps or for closed—link goes
vote on questions for talks, the need for deeper individual users with to project
presentations and events. discussion Google accounts. summary)
The platform allows
• Gathers and sorts Google Apps
participants to promote or
questions or ideas in real- Feature Requests
demote each submission
time during an event
by a simple check mark
mechanism.
6. Platform Description What it does well What it gives the Pricing Examples
decision-maker
IdeaScale IdeaScale is an off-the-shelf • Aggregates ideas with • An aggregation of • Free: Unlimited ideas and Open Department
platform that enables idea simple up-or-down votes participants’ ideas comments from of Transportation
generation and refinement in a way that distinctly prioritized by simple unlimited users; e-mail
Open NASA
through a simple, intuitive separates popular ideas thumbs-up/thumbs- and twitter integration; 1
thumbs-up/thumbs-down from unpopular ones down votes on each idea moderator account NARA Open
rating tool. This tool Government Idea
• Helps generate ideas and • A sorting of ideas into • $15/mo: Addition of a
aggregates ratings into a Forum
discussion without hierarchical categories, custom logo
net vote total, which makes
needing to infer users’ e.g., by topic
negative ratings possible. • $99/mo: Customized site
magnitude of
IdeaScale allows for a • Comment threads for design; file attachments;
agreement/disagreement
moderate degree of each idea that refine custom registration fields
customization in look-and- • Allows host to structure ideas further
feel and also allows the conversation using pre-
discussion to be structured set categories
into hierarchical categories. • Allows a degree of
IdeaScale was used as the custom design and
platform to gather input branding
into the open government
plans for 24 federal
agencies in 2009.
Microsoft Microsoft Town Hall is an • Provides a robust web • An aggregation of TownHall is free from America Speaking
Town Hall ideation tool enabling platform to aggregate participants’ ideas Microsoft but requires Out
users to voice opinions, the top questions or prioritized by simple hosting on Windows Azure,
NASA Martian
identify problems, offer ideas on a constituency’s thumbs-up/thumbs- a platform for managing
Town Hall
solutions and come mind down votes on each idea cloud-based services.
together around common Windows Azure pricing
• Supports dialogue with • An aggregation of the
interests and concerns. It is begins at $59.95/month.
leaders that need to topics discussed using
also a for generating and
check the pulse of the “tags,” which be useful
aggregating questions,
public or stakeholders on for navigating through
allowing the most popular
a range of issues the ideas
or relevant questions to
bubble to the top. • Comment threads for
each idea that refine
ideas further
7. Platform Description What it does well What it gives the Pricing Examples
decision-maker
PubliVate The PubliVate Engagement • Aggregates ideas based • An aggregation of ideas Pricing details are not Ontario Ministry of
Platform is an ideation tool on user ratings sorted by participant publicly available. Municipal Affairs
that allows participants to votes and Housing
• Allows for a high degree
post, view, comment, and
of design customization • Comment threads for
vote on ideas that respond
each idea that refine
to a question. The platform • Supports initiatives
ideas further
is marketed toward needing in-depth
“challenges” in which analytical reporting
participants submit
responses to a challenge
issued by the host.
Examples of the platform’s
use generally have a high
degree of design
customization.
Salesforce Salesforce Ideas is an out- • Hosts a two-way • An aggregation of ideas Salesforce Ideas is My Starbucks Idea
Ideas of-the-box tool enabling conversation in which sorted by votes of packaged with other
Salesforce Idea
constructive idea the host can respond to “promote”/”demote” Salesforce cloud services in
Exchange
generation with a input, particularly by 3 tiers of pricing, ranging
• A sorting of ideas by
particular focus on creating updating the status of from $65/month per user
topic area
a personalized, interactive suggestions over time to $260/month per user.
user experience. The • Comment threads for
• Supports longer-term
platform can host parallel each idea that refine
innovation efforts in
discussions for different ideas further
which the user
communities • Identification of “power
community grows and
simultaneously and users,” whose ideas have
segments into groups
empowers responsiveness gained the most traction
based on areas of interest
through idea status in the community
updates and blog • Allows a degree of
integration. custom design and
branding
8. Platform Description What it does well What it gives the Pricing Examples
decision-maker
Spigit Spigit is an innovation- • Hosts a two-way • An ongoing market of Price depends on services Manor Labs
management platform conversation in which ideas that decision- and level of customization, (Manor, TX)
intended to facilitate the the host can respond to makers can use as a but the basic package
New York City
generation of ideas over a input, particularly by source for innovation and starts at $499/month.
“Simplicity”
long-term process. Spigit updating the status of continuous improvement
allows for the creation of suggestions over time
• A collection of
discussion forums where
• Supports longer-term aggregated ideas by
users can submit ideas and
innovation efforts in participants’ support
vote on the best ones over
which the user
time. It also enables a two- • Identification and
community grows and
way conversation in which recognition of “power
segments into groups
the host recognizes ideas, users,” those whose ideas
based on areas of interest
updates the status of have gained the most
suggestions, and identifies • Allows for extensive of traction in the
“power users,” those whose custom design and community
ideas gain the most branding
traction in the community. • Supports the creation of
The product’s design is detailed user profiles
generally highly
customized, and the • Highlights the
platform includes a suite of participation of “power
other social media tools as users”
well, such as profiles, blogs,
and wikis, for added
dimensions of
collaboration.
9. Platform Description What it does well What it gives the Pricing Examples
decision-maker
UserVoice UserVoice is an off-the- • Hosts a two-way • An aggregation of • Free: Offers one Better Buy
shelf idea generation tool conversation in which the participants’ ideas and administrator account
Ideas for Seattle
originally built for product host can respond to suggestions sorted by and one forum, which
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10. About the Collaboration Project
The Collaboration Project (www.collaborationproject.org) is an independent forum of leaders
who share a commitment to the adoption and use of collaborative technologies to solve com-
plex problems of public management. With the support of dedicated sta and access to the
National Academy’s distinguished Fellows and other subject matter experts, the Collaboration
Project convenes members in person and online to share best practices; produces research on
the opportunities and challenges of collaboration; and assists agencies in implementing
collaborative tools and approaches.
For more information:
Danielle Germain, Director
(202) 204-3632
collaborationproject@napawash.org
Daniel Honker, Analyst
(202) 204-3633
This work is licensed under a
Creative Commons Attribution-Noncommercial-Share Alike 3.0 United States License.
See collaborationproject.org/copyright for more information.
11. The National Academy of Public Administration is a non-pro t, independent coalition of top public manage-
ment and organizational leaders who tackle the nation’s most critical and complex challenges. With a
network of more than 650 distinguished Fellows and an experienced professional sta , the Academy is
uniquely quali ed and trusted across government to provide objective advice and practical solutions based
on systematic research and expert analysis. Established in 1967 and chartered by Congress, the Academy
continues to make a positive impact by helping federal, state and local governments respond e ectively to
current circumstances and changing conditions.
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Phone: 202-347-3190 • Fax: 202-393-0993