1. Guest Cycle
2. Front Office Systems
3. Guest Cycle under Three Different Systems
4. Front Office Forms
5. Front Office Functional Organization
6. Front Office Equipment
PPT for students of 2nd semester of hotel management, it gives a brief but adequate understanding of the concepts related to Guest Cycle in modern hotels.
Working as a Receptionist at the hotel has become a center of first impression of an arriving guest, of course besides the Doorman, a person who meet the guest at the first time when the guest (with his/her car) proceed the main entrance of the hotel.
Discussion with images tackling about housekeeping, types of housekeeping, standards in housekeeping and enumeration of housekeeping positions that available in different housekeeping areas.
Front office department of a hotel - It is the face of the hotel, the voice of a business.
It works 365 days, 24x7. The front office communicate and coordinate with all other departments of the hotel as well as external sources, running its operations day to operations smoothly to make the guest stay more comfortable through providing personalized, consistent standard services as per management policy
A detailed presentation to help the learner of the hotel management institute about the work of Bell Desk, Bell Boy, Bell Captain and Concierge. Also includes the various forms and formats used by the Bell Desk.
this slide gives the details of hotel lobby, the functions of the lobby and the various designs of the lobby. the various racks, equipments and machines kept in the lobby and used for front office department
1. Guest Cycle
2. Front Office Systems
3. Guest Cycle under Three Different Systems
4. Front Office Forms
5. Front Office Functional Organization
6. Front Office Equipment
PPT for students of 2nd semester of hotel management, it gives a brief but adequate understanding of the concepts related to Guest Cycle in modern hotels.
Working as a Receptionist at the hotel has become a center of first impression of an arriving guest, of course besides the Doorman, a person who meet the guest at the first time when the guest (with his/her car) proceed the main entrance of the hotel.
Discussion with images tackling about housekeeping, types of housekeeping, standards in housekeeping and enumeration of housekeeping positions that available in different housekeeping areas.
Front office department of a hotel - It is the face of the hotel, the voice of a business.
It works 365 days, 24x7. The front office communicate and coordinate with all other departments of the hotel as well as external sources, running its operations day to operations smoothly to make the guest stay more comfortable through providing personalized, consistent standard services as per management policy
A detailed presentation to help the learner of the hotel management institute about the work of Bell Desk, Bell Boy, Bell Captain and Concierge. Also includes the various forms and formats used by the Bell Desk.
this slide gives the details of hotel lobby, the functions of the lobby and the various designs of the lobby. the various racks, equipments and machines kept in the lobby and used for front office department
Purchasing is the formal process of buying goods and services. The purchasing process can vary from one organization to another, but there are some common key elements.
The process usually starts with a demand or requirements this could be for a physical part (inventory) or a service. A requisition is generated, which details the requirements (in some cases providing a requirements speciation) which actions the procurement department. A request for proposal (RFP) or request for quotation (RFQ) is then raised. Suppliers send their quotations in response to the RFQ, and a review is undertaken where the best offer (typically based on price, availability and quality) is given the purchase order.
My local Company in Pakistan Infineon Solutions Pvt. Limited has become a distributor for an amazing gadget. It is a great Customer Service solution which would bring revolution in the distribution channels and save a great OPEX on account of outlets and commission.
A Short Explination of:
Telephone operation system
Job description of the telecommunication department
Different telephone exchange system used in hotel
Basic telephone etiquette's
Skills essential for telephone operations
CSG have been providing telephony systems for over 15 years and can offer you a range of solutions from the world’s major telephony providers, be that on premise or the cloud. Break free from traditional ISDN and discover why modern businesses are choosing to upgrade to telephony solutions.
This powerpoint talks about the different postures adapted by a human body. Along with it, what are the postures the human body needs to adapt when standing, sitting and lying.
We all have good and bad thoughts from time to time and situation to situation. We are bombarded daily with spiraling thoughts(both negative and positive) creating all-consuming feel , making us difficult to manage with associated suffering. Good thoughts are like our Mob Signal (Positive thought) amidst noise(negative thought) in the atmosphere. Negative thoughts like noise outweigh positive thoughts. These thoughts often create unwanted confusion, trouble, stress and frustration in our mind as well as chaos in our physical world. Negative thoughts are also known as “distorted thinking”.
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxEduSkills OECD
Andreas Schleicher presents at the OECD webinar ‘Digital devices in schools: detrimental distraction or secret to success?’ on 27 May 2024. The presentation was based on findings from PISA 2022 results and the webinar helped launch the PISA in Focus ‘Managing screen time: How to protect and equip students against distraction’ https://www.oecd-ilibrary.org/education/managing-screen-time_7c225af4-en and the OECD Education Policy Perspective ‘Students, digital devices and success’ can be found here - https://oe.cd/il/5yV
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
How to Create Map Views in the Odoo 17 ERPCeline George
The map views are useful for providing a geographical representation of data. They allow users to visualize and analyze the data in a more intuitive manner.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
Ethnobotany and Ethnopharmacology:
Ethnobotany in herbal drug evaluation,
Impact of Ethnobotany in traditional medicine,
New development in herbals,
Bio-prospecting tools for drug discovery,
Role of Ethnopharmacology in drug evaluation,
Reverse Pharmacology.
The Indian economy is classified into different sectors to simplify the analysis and understanding of economic activities. For Class 10, it's essential to grasp the sectors of the Indian economy, understand their characteristics, and recognize their importance. This guide will provide detailed notes on the Sectors of the Indian Economy Class 10, using specific long-tail keywords to enhance comprehension.
For more information, visit-www.vavaclasses.com
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Unit 8 - Information and Communication Technology (Paper I).pdf
Tools and equipments used in front office
1. TOOLS AND EQUIPMENTS
USED IN FRONT OFFICE
Ms. Roma Gandhi
Dr. BMN College of Home Science
NAAC Accredited ‘A+’ Grade CGPA 3.69/4
UGC Status: College for Potential of
Excellence
2. INTRODUCTION
It has become very important in today’s time to
keep in touch with the latest technology for the
smooth function of any department in the hotel
industry.
Hence, one should know properly the latest
tools and equipment's used in the front office
area and most important the use of them.
3. TELEPHONE EXCHANGE
The telecommunications industry has developed
rapidly with new innovations every six months.
They have hotel telecommunications as follows:
Satellite connections have made cumbersome
telephone exchanges redundant
Electronic exchanges can be operated from
desktops requiring minimal space
Mobile phones make communication easier
reducing the use of the telephone exchange
4. There are many types of calls a guest may place
during a hotel stay:
Local calls
Domestic long distance calls
International calls
Calling card calls
Credit cards calls
Conference calls
Toll free calls
The hotel is obliged to charge for these services
and thereby earn subsidiary revenue for the
establishment