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Tommy Doyle - eBooks: Putting Librarians, Students and Researchers “In the Know”
1. eBooks: Putting Librarians, Students
and Researchers “In the Know”
Tommy Doyle
Senior Vice President Strategy, Business Development, Continuity Publishing
September 2015
2. 2
• Elsevier’s In The Know strategy
• Content within a platform that
supports needs, workflows
• Gap analysis for data-driven
content recommendations
Agenda
3. Food SupplyFood Supply
Biomedical Research
Food Supply
Biomedical Research
Energy
Chemistry
Food Supply
Biomedical Research
Energy
Chemistry
Food Supply
Biomedical Research
Energy
Neuroscience
Earth & Environment
Chemistry
Food Supply
Biomedical Research
Energy
Neuroscience
Earth & Environment
Chemistry
Food Supply
Biomedical Research
Energy
Neuroscience
Fundamental
Life Science
Earth & Environment
Chemistry
Food Supply
Biomedical Research
Energy
Neuroscience
Chemical Engineering
Fundamental
Life Science
Earth & Environment
Chemistry
Food Supply
Biomedical Research
Energy
Neuroscience
Chemical Engineering
Fundamental
Life Science
Materials
Science
Data-driven portfolio investing to maximize impact
of limited resourcesSubjectsthatarebigandgrowing
Subjects where Elsevier has a strong positionResults as of 2013
Normalized against average
3
4. 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
Biomedical Neuroscience Fundamental Life Science
Chem Eng Chemistry Earth & Environment
Materials Energy Food Supply
Elsevier Scientific
Reference Books
No. Front list titles*
Investing in the content gaps to grow our reference
base to support users
Definitions
Fundamentals
Methods &
Processes
Deep
Knowledge
Recent
Developments
4
5. Identifying the content gaps
Tools Analysis Results
• Create annual
strategic plan
• Create ‘hit’ lists
• Profile and prospect
for ‘best fit’ authors
• Publish content for
comprehensive
research coverage
Scopus & SciVal
• Track all journal activity
• Article citation
• Research/subject growth
• Citation impact
• Influential authors and
institutions
• Research funding
• Book usage trends
• Identify hot growth
areas and correlate
with high-performing
authors
• Identify research gaps
• Quantify an idea
SciVal
Scopus
5
6. Uses of Elsevier eBooks and journals
6
Definitions
Fundamentals
Deepen
knowledge
Latest
Advances
Methods &
Processes
Books are the knowledge repository from which we learn.
Primary
research
Summary of journal
articles on a topic
Highly cited publications offering
in-depth explorations of
developments in a field
Pedagogical examination or didactic presentation of key
subject area concepts and methods
Compendiums of information / data sets for field or
techniques, providing quick answers on the job
Complete, advanced and detailed descriptions
providing depth in subject areas
Comprehensive, foundational introduction
to a discipline; encyclopedias
Journal Articles
Journal Review Articles
Serials
Major Reference
Works
Textbooks
eBooks
Latest
Advances
Relevance of information over time
Journals
Books
8. Continuous improvement of our platforms to make reference
content more discoverable, accessible and useful for researchers
Researcher need ScienceDirect Principle
COMPREHENSIVE
CURRENT
I need both
foundational
knowledge and most
up to date content
in my field of
research
SIMPLEI need to find
relevant research
at the right time, in
the way that suits
me
ACCESSIBLE
SMART
COLLABORATIVE
I need to better
understand what
I’m reading and
collaborate with
other researchers,
both nationally and
internationally
• Streamlining of the user interface to enhance
usability
• Relentless focus on discoverability from 3rd
parties and library catalogues
• Ongoing improvements to mobile experience
• Multiple improvements to platform search
experience
• Improved alerts and recommendations
• Ongoing integration with researcher workflow
tools
• Significant additional reference works to be added
• Further interactive content innovations in
development
• Further improvements to book and journal search
integration
Our focus areas for platform development
9. Making content more accessible
Insights Library
Access Plus
Reference Modules
Access Plus
Freedom
Collection
Collections
Reference Modules
Access Only
Corporate Edition
Evidence-based
Selection
Pick & Choose
Access Only Hybrid Perpetual
Degree of Ownership
9
10. Closing the publishing loop to learn, adapt, impact faster
Data-Driven Decision Making
• Bibliometrics
• Usage analytics
• Analytics training
• Analytic hires
Modular Content Delivery
• Updating content
• Chapter-based workflow
• Smart content tagging
• And more to come…
Flexible Business Models
• Free
• Sharable
• Rental
• Access only
• Access plus
• Perpetual
11. A smart editorial strategy pays
• 104% year over year usage growth for eBooks on ScienceDirect
• 10% usage growth for ScienceDirect overall
• Higher researcher satisfaction since 2013
• Higher purchaser satisfaction since 2012
Source: market research survey by Elsevier
• Highest citation per book by large commercial publisher 2005-11
Source Scopus book citation database, all book types and subject areas
-
10
20
30
40
50
60
Elsevier Publisher Red Publisher Blue Publisher Green
11
12. 33%
11%
6%5%
5%
4%
4%
4%
4%
3%
21%
Published Articles 2013
(Top Subject Areas)
Medicine and Dentistry
Biochemistry, Genetics and Molecular Biology
Physics and Astronomy
Social Sciences
Psychology
Arts and Humanities
Nursing and Health Professions
Engineering
Neuroscience
Immunology and Microbiology
Other Subject Area's
• Gap analysis: Data-driven analysis
to support strategic acquisition of
new content
• Gives librarians visibility into
– Research trends and content usage
– User behaviors
– User questions
– Percentage of questions answered
So how can we put librarians In The Know
12
13. 0% 10% 20% 30% 40%
Medicine and Dentistry
Biochemistry, Genetics and Molecular…
Physics and Astronomy
Social Sciences
Psychology
Arts and Humanities
Nursing and Health Professions
Engineering
Neuroscience
Immunology and Microbiology
Mathematics
Earth and Planetary Sciences
Computer Science
Agricultural and Biological Sciences
Environmental Science
Pharmacology, Toxicology and…
Materials Science
Chemistry
Multidisciplinary
Economics, Econometrics and Finance
Business, Management and Accounting
Chemical Engineering
Decision Sciences
Energy
Veterinary Science and Veterinary…
Article Output vs eBooks Usage
Publications (% of total) ebooks Usage (% of total) eBooks Turnaways (% of total)
Gap indicates content that an institution needs
64%
58%
33%
42%
36%
42%
67%
58%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2011 2012 2013 2014
eBooks Usage and Turnaways
eBooks Usage (%) eBooks Turnaways (%)
13
14. Reference work turnaways indicate foundational
content needs for researchers and students
- 100 200 300
Social Sciences
Neuroscience
Environmental Science
Medicine and Dentistry
Forensics
Physics
Economics, Econometrics & Finance
MRW Turnaways per Subject Area
Major Reference Work Title Subject Area Turnaways % of Total
International Encyclopedia of the Social & Behavioral
Sciences
Social Sciences 59 5%
Encyclopedia of Neuroscience Neuroscience 41 3%
Treatise on Geochemistry (Second Edition) Earth and Planetary Sciences 40 3%
Encyclopedia of Human Behavior (Second Edition) Psychology 39 3%
Encyclopedia of Food Safety Agriculture, Biological and Food Sciences 39 3%
Encyclopedia of Language & Linguistics (Second Edition) Social Sciences 37 3%
Treatise on Geochemistry Earth and Planetary Sciences 34 3%
International Encyclopedia of Education (Third Edition) Social Sciences 33 3%
Comprehensive Organic Synthesis (Second Edition) Chemistry 32 3%
International Encyclopedia of Human Geography Social Sciences 30 2%
Encyclopedia of Sleep Neuroscience 29 2%
Encyclopedia of Applied Ethics (Second Edition) Social Sciences 27 2%
Encyclopedia of Health Economics Biomedical Science and Medicine 27 2%
Encyclopedia of Biodiversity (Second Edition) Agriculture, Biological and Food Sciences 26 2%
Climate Vulnerability Environmental Science 26 2%
Other Major Reference Works n.a. 708 58%
14
16. Source: ScienceDirect eBook data – 2015
Australian users are increasingly trying to access
Elsevier eBooks
16
17. • Allocating limited resources for
maximum impact
• Investing in reference content base
to support researchers and students
• Data-driven decision making at
every level of editorial organization
• Deploying decisions faster at more
granular levels.
• New business models for greater
accessibility
Data-driven approach: Puts Elsevier, librarians,
students and researchers In The Know
• Results in significant usage growth,
higher user satisfaction, and highest
citations by book
• Putting librarians In The Know to
deliver greater impact to
communities they serve
17
We begin to establish our strategy by looking into current trends and research funding
This helps us figure out what content to create for our portfolios, but we start at a high level.
At Elsevier, we view books publishing like investing: we allocate limited resources for maximum impact
Our goal, like yours, is to improve research and teaching outcomes – and we do that by investing in reference content that supports researchers and students
Publishing high-quality book content depends on a great strategy and finding a way to create more value for the research and student communities we serve
Elsevier publishes across a wide array of areas, but a few years ago many were not aligned to the strengths of Elsevier overall
We decided that we would significantly grow our content in areas which primary research was big and growing, well funded and areas in which Elsevier had the strongest position. We called this the deep vertical strategy.
We used lots of data to build and analyze this strategy.
The blue bubbles represent areas in which we continue to publish, but are not investing resources to grow
The yellow bubbles represent areas in which we are investing and growing significantly; these are also the areas where research funding is focused
CLICK
We are now building up the most relevant content in these areas. The goal is to build a comprehensive and deep set of reference and foundational material that will support the researcher and student already using our journals and other products every day.
For researchers and students using it, the content will:
Get them up to speed with new scientific topics
Map out adjacent areas for interdisciplinary research and study
Help find and understand experiments to apply in a certain field
We’re building this content set through commissioning activities, through strategic partnerships, and this focus is driving our M&A activity.
In recent years we have divested businesses that don’t fit with Elsevier’s strengths and research mission. On the other side, we have invested by acquiring publishing houses (Woodhead Publishing and Gulf Professional Publishing) so that we can bring more content in growing areas to the researchers and students that need our content.
Once we’ve identified where the world of research is going, we invest in those areas and create content that captures all of the latest research and contributes to greater depth of information
You can see with the content growth projection that there’s a significant increase in the amount of content we can provide you in the coming years - a sort of title wave as we increase content and its utility
We see the need to provide different types of content for different people at various points in their workflow. We support this by providing new and different types of content in all of our areas of focus.
The researcher workflow is multi-staged and complex and books can help in several of the stages
Early researchers or those working in a new interdisciplinary area, such as students, may need more definitions or encyclopedia-like entries
These can really be used at any stage of learning or in the research workflow to understand concepts, answer fundamental questions or explore new interdisciplinary topics
At different points, researchers and more advanced students may need methods and procedures content to understand and perform research
This can be used in the library or in the lab
The book content provides the context and methodologies while handbooks and atlases are need to conduct the research
There are instances when researchers need deeper knowledge on narrow topics.
Researchers also need to stay current on scientific advances using content from journals or our serials, which present emerging science, delivered quickly to market
You can see with the content growth projection that there’s a significant increase in the amount of content we can provide you in the coming years - a sort of title wave as we increase content and its utility
And you face this not just with Elsevier but with other publishers and you may have no corresponding budget increase
As a result, our goal is to make curation easier and remove the risk involved
Our editorial team then looks at our individual portfolios to identify the knowledge gaps
This data-driven decision making is not just a strategy exercise – it happens at every level of our editorial group
Our editorial program is determined by data from Elsevier tools, like SciVal and Scopus, that identify research activity, influential authors and institutions.
We analyze all of that information to decide what content is needed now and to anticipate what will be needed in the future.
The result is high-demand content from leading authors that fills the gaps of knowledge.
NOTE: YOU MAY REMOVE THE PIE CHART IF YOU FEEL IT IS A DISTRACTION FROM THE PYRAMID
As we aggregate our content, we can see there are many needs and uses for the various types of content that we publish
To make sense of all the content types, we’ll look at this pyramid that shows you what type of knowledge our books – and journals – provide and how it might be used in research or learning
Our view is that books are the knowledge repository from which we learn
Our major reference works sit at the base providing comprehensive and foundational knowledge – these might be encyclopedias or our new Reference Modules
Early career researchers and students can use this material to define and understand basic concepts in a discipline
Moving up in the pyramid, textbooks provide a pedagogical examination of subject area concepts and methods – the fundamental knowledge required in a discipline
Further up the pyramid we have ebooks which include authored and edited books. These ebooks serve different needs, some are compendiums of information or data sets that can be used in the field and provide quick answers on the job, such as recommended methods or processes; others provide a deeper knowledge of a subject.
Our serials are highly cited publications offering in-depth explorations of the developments in a field
At the tip of the pyramid, we find journal review articles and primary research which offer researchers and students the latest advances
Let’s look at this example researcher workflow
The books shown are examples of content that a biomedical or life science researcher might use for a new research project involving cell biology and stem cell research
Might use print or ebooks, might use them on ScienceDirect, depending on when and where they need the information
Research workflows are multi-staged and complex and books can help in most of the stages
We talked to researchers to learn how and when they use our content in their research workflow to better understand their needs and how we can serve them
We learned that throughout the 8 stages of the research workflow, researchers need the knowledge in our books to:
Identify the questions they need to ask to develop a new research project
Gather information
Write proposals, secure the funding required and build the research environment
Conduct the experiments, collect and evaluate data, and make modifications to experiments as necessary
Write and publish research papers
The definitions, fundamentals, methods & processes, deeper knowledge and scientific advances all have places in the workflow where they are most useful
As publishers, it’s our job to make sure researchers have the right content, at the right time and in the format that best serves them
Researchers want to save time by using our content, not spend extra time discerning what’s relevant and searching for the right material
We are looking ahead and further refining these content types to help serve up the right knowledge at the right time, in ways they understand
Next we need to aggregate and package content to support a range of access and consumption needs
We want to make that acquisition easier and remove risk by providing business models that make our content more accessible
We offer a variety of purchase models to satisfy those who prefer to own content and those who prefer subscription models
This focus on creating new business models to meet library, researcher and student needs makes it easier for librarians to provide access to ebooks for researchers and students.
We’ll go into more detail about these business models in our product presentation.
Our investments in all of these data-driven approaches are paying off
We’re seeing growing ebook usage on ScienceDirect due to new download functionality
Researcher and purchaser satisfaction is increasing
And we have high per book citation, as compared to other similar publishers
YOU CAN USE A LOCAL/REGIONAL INSTITUTION’S DATA – this is a Gap Analysis tool NOAM East example (Boston University) – do not share the name of the institution in the presentation
Moving back to our In the Know workflow, we next monitor usage and demand to provide data-driven content recommendations to institutions
That means we can extend the data-driven approach to your decision making as well.
Armed with this intelligence, you become a key, strategic contributor in effectively facilitating the research activity at your institution
Here’s an example of a university's output that shows its top published articles (top subject areas)
There is a direct correlation between the article output and the book and journal usage subject areas
We can look at this type of data from your institution using our proprietary tools and then provide you with this information to help make informed, strategic decisions about your acquisition of content
Using real-world data from Elsevier, you can also examine how your institution’s research output compares to similar institutions around the world
YOU CAN USE A LOCAL/REGIONAL INSTITUTION’S DATA – this is a Gap Analysis tool NOAM East example (Boston University) – do not share the name of the institution in the presentation
So having seen the data that shows your institutions research output and compared it with journal and book usage, we can look at where there are gaps
We look at the percentage of ebooks that were used versus turnaways at the institution.
An increase in the percentage of ebooks turnaways indicates that the library does not provide access to book content in areas that match the institution’s research topics
When we map the research topics to the content available in the collection we see these differences, significant in many cases
Those differences identify the critical content gaps
The end result: the subject areas where article output exceeds ScienceDirect eBook usage suggests need for foundational and interdisciplinary resources as provided for by Elsevier ebooks.
This tells librarians – in a strategic way – which subjects they need to invest in to better support the research and student outcomes, and ensure budget is spent where it’s needed most
This is all very powerful information and can help you be more successful in achieving your mandate.
YOU CAN USE A LOCAL/REGIONAL INSTITUTION’S DATA – this is a Gap Analysis tool NOAM East example (Boston University) – do not share the name of the institution in the presentation
Here is an example of content type turnaways – in this case, Elsevier major reference works which include encyclopedias and treatises
This shows librarians what foundational content researchers or students tried to access, but were turned away from without an answer to a question
The bar chart shows the number of turnaways by subject
The table shows the librarian the specific reference works students or researchers tried to use, but could not
It helps to understand which reference works would be of greatest benefit to students, faculty and researchers
We can also show you this type of analysis for ScienceDirect subject collections, series and handbooks, so you have a better understanding of needs by all content types
THIS SLIDE IS CUSTOMIZED FOR EACH FORUM BY COUNTRY
Elsevier can also show you your country’s and the world’s research trends
Using Scopus, we are able to see here the percentage of published articles for top subject areas in Australia
With your institution’s gap analysis and this aggregated data, you are able to see how your institution compares regionally, and even globally
Here we are looking at trends in “turnaways” for Australia, as well as usage as compared to turnaways and turnaways by book product type
PRESENTER: ADD IN SPECIFIC COMMENTARY ON COUNTRY-LEVEL DATA
Ultimately, the data-driven approaches help everyone: Elsevier as content creators, librarians as content purchasers, and students and researchers as content users
You could even say that data will become the new currency
As we use data today to determine editorial gaps, we may take that one step further in the future and look at ScienceDirect usage data to develop sophisticated user profiles that we’ll share with authors.
This will then give authors insights on how their audience is interacting with and using their content to help them develop even better content in the future.