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WITH THE COMPLIMENTS OF YOUR MITSUBISHI FUSO DEALER
HD Euro delivers NZ Express a smooth solution
Dart Freight targets fuel savings with Hybrid Canter
Get in quick! Best-selling Canter Tipper price cut!
SPRING 2015 ISSUE #70
Fuso operators in safe hands
2015 Rosa: enjoy the view!
Keith, a 25-year Fuso
stalwart with his name on
two leading North Island
dealerships, was presented
– along with his wife Vicki –
with the coveted Diamond
Dealer award for the
excellent performance of
his Whangarei branch.
Richard and his wife Dianna
won this year’s Diamond
Dealer parts and service
award. The couple run
Wellington’s fast-growing
parts and service operation Diesel and
Equipment Services (DESL), established in
1990. They joined the three-diamond
brand in 2013.
Fuso NZ national sales manager
Mike Davidson said both dealerships
“demonstrated outstanding commitment
and dedication, which we’ve recognised
by our highest accolade”.
This was Fuso’s first Diamond Dealer
conference; the event has long been
established in the Mitsubishi network to
acknowledge and celebrate outstanding
performance. Sales, parts and service
teams attended from the 18 Fuso
dealerships, arguably the strongest
north-south representation of any
truck brand.
Fuso managing director Masao Tanuma,
who presented the awards, said the
‘We Promise’ commitment is being
embedded across the network.
“We have challenged ourselves to
provide NZ-best customer service and
satisfaction, and this year’s winners are
leading the way. Our increased
investment in a ‘Triple Diamond’ training
facility and programme will help us build
on that heading into the future.”
Richard put DESL’s award down to
“great teamwork”. He said: “We’ve
always strived for consistency in looking
after our customers well. We’ve
assembled a strong team to ensure we
maintain a high standard through the
whole operation.” Read the DESL team
story at the back of this issue.
Other winners included Truck
Specialists Nelson DP Darryl McLean
(workshop service), First Commercials DP
Ben Tacon and service manager Andrew
John (customer service), Truckline
Services DP Kelvin Pearson (Fuso value
parts), and Kurtis Andrews, Keith
Andrews Trucks Auckland (new truck sales).
Fuso veteran Keith Andrews, and Richard Dalzell, one of the network’s
newest dealers, have been named 2015 Diamond Dealers.
NZ Express has recruited four new 6x4
HD Euro air suspension tractor units
to deliver a smooth solution to the
company’s rising R&M costs.
About Fuso
Mitsubishi Fuso Truck and Bus Corporation
(MFTBC) sells over 170,000 trucks and
buses in over 150 countries every year.
As part of Daimler, the world’s biggest-
selling truck manufacturer, MFTBC has
unique access to the best of European
and Japanese technology. Fuso history
dates back to 1932. Its trucks and buses
have been marketed in New Zealand
since 1971.
More information
For further details on the Fuso range
and extensive model specs, visit us
online at: www.fuso.co.nz
Published by Mitsubishi FUSO
Heriot Drive, Porirua
Ph. 0800 PAYLOAD
Issue #70
Spring 2015
BEHIND THE WHEEL
Testament to this is the sell-out
performance of our new 5.5-tonne Canter
Tipper. Big on specs and at a price that’s
making our competitors’ eyes water, the
FEA55T1 has charged to popularity. The
first two shipments are already at work
across the country: needless to say,
we’ve got more on the way!
We’re also taking an industry lead when
it comes to aftermarket service, with one
of the strongest national networks of any
truck brand. Fuso dealerships are united
in standing behind our eight ‘We Promise’
customer commitments.
Operators have long known they can rely
on Fuso trucks. We’re focused on building
that confidence through ongoing
excellence in service and support.
‘We Promise’ is more than just a slogan.
To deliver on it requires unity across the
Fuso network, which is why this year
we held our inaugural Diamond Dealer
conference and awards. The event
reinforces the standards we want to
maintain nationwide, and recognises
those who lead by example.
There is also much to be learned from the
Fuso family beyond these shores. Fuso NZ
managing director Masao Tanuma and
I were lucky enough to host a group of
New Zealand dealer staff on a visit to
Fuso Japan’s Kawasaki factory, which
builds trucks bound for New Zealand
and other parts of the world.
Interestingly, the teams of production line
technicians don’t just build a ‘batch’ of
the same truck: a Fighter might follow an
HD Euro, and so on. There’s a high level
of skill and dedication required as the
line moves at a slow walking pace,
axles, engines and other components
being fitted, before the finished truck
is put through a high-speed roller test
prior to leaving the plant.
It’s worth bearing in mind when you flick
through the pages of Truck News. I find
it particularly satisfying seeing where
those trucks might end up: out doing the
hard yards for any number of businesses
across the country, from Dart Freight’s
fuel-saving hybrid Canters to JFC’s
hardworking HD Euro Tippers.
Meanwhile, I hope to have been able to
chew the fat with some of you at the RTF
conference at Wigram. If not, I look
forward to catching up when I’m on the
road; failing that, as always, feel free to
give me a ring!
Cheers, Mike
The transport industry has continued last year’s run of form into the first
half of 2015, with truck sales maintaining a high run rate.
Northland
Keith Andrews Trucks (Whangarei)
Jason Chambers, (09) 430 3901
Auckland
Keith Andrews Trucks (Manukau)
Darren Shaw, (09) 250 2225
Waikato
Tidd Ross Todd (Hamilton)
Steve Fitter, (07) 849 4839
East Coast
Watts Motors (Gisborne)
Garth Cranefield, (06) 867 4749
Bay of Plenty
Truckline Services (Mt Maunganui)
Aaron Loye, (07) 575 3883
Transdiesel (Rotorua)
Jim Bowditch, (07) 345 6657
Parts & Services Ltd (Taupo)
Neil Roycroft, (07) 378 2673
Hawke’s Bay
First Commercials (Napier)
Dave Tatton, (06) 843 0538
Taranaki
Bell Block Service Centre (New Plymouth)
Wayne Jones, (06) 755 2069
Manawatu
First Commercials Ltd (Palmerston North)
Andrew John, (06) 350 0483
Wellington
Diesel & Equipment Services Ltd (Seaview)
Gavin Taylor, (04) 589 9885
Tasman/Nelson
Truck Specialists (Nelson)
Nigel Broadhead, (03) 544 6090
Transmar Services (Blenheim)
Simon McDonald, (03) 577 6605
West Coast
Prestige Commercial Vehicles – Greymouth
Brandon Parkinson, (03) 768 3403
Canterbury
Prestige Commercial Vehicles – Christchurch
Deane Palmer, (03) 344 4461
South Canterbury
Prestige Commercial Vehicles – Timaru
Alan (Jack) White, (03) 687 4480
Otago
Prestige Commercial Vehicles – Dunedin
Mike Dobbinson, (03) 477 9286
Invercargill
Prestige Commercial Vehicles – Invercargill
Tom Prosch, (03) 214 1325
First-class support on or near your
doorstep is essential to keeping
you running on all cylinders. Fuso’s
nationwide network ensures your
truck gets the expert care it deserves.
After-sales
excellence
Fuso force: sales development manager
Hugh Peryman (021 487 084), national sales manager
Mike Davidson (021 390 359), business development
manager Jeff Hazlewood (0274 427 180)
Richard and Dianna Dalzell:
a big contribution in
a short amount of time
Improvements include fully automatic
climate control, with quick demisting
and defogging of all windows: much
needed when damp schoolkids climb
aboard on a wintry afternoon, or tourists
emerge out of the Milford mists!
That’s not only a win for passenger
comfort; it means greater safety up front,
because there’s less condensation on the
windscreen, and other windows too.
“The new system mixes hot and cold air
before it goes into the cabin. The result
is drier air, a consistent temperature
and defogged windows,” says Fuso sales
development manager Hugh Peryman.
“Conveniently for drivers, it’s all
controlled by a ‘set and forget’ system
easily operated from the dash.”
Fuso’s 24-passenger Rosa bus
has already established a solid
reputation in New Zealand. The
latest 2015 model builds on that.
Keith and Vicki Andrews:
extensive experience,
outstanding performance
The new sales and
site manager at
First Commercials Hawke’s Bay has
experience at almost every level of the
trucking industry.
“I grew up on a farm and my family ran
a seasonal ag-transport business,” says
Murray, who enjoyed getting behind the
wheel or under the cab to help out.
“I did a diesel mechanic apprenticeship
out of school, and my OE was spent
driving tour buses in Europe. I’ve also
driven buses here. Getting to meet
people and hear their stories is one
of the best parts of the job.
“Hawke’s Bay is pretty tight-knit.
I’ve got good connections through
growing up here. On the service front,
trusted relationships are key. I’m
looking forward to providing the
support I know my friends in the
transport industry need, and making
some new friends in the process.”
Carl Kellett cut his teeth with Fuso over
the ditch, as general sales manager for
Australia’s largest automotive retail and
logistics group Automotive Holdings (AHG). Now he’s relishing
the challenge of his new role on home turf as Keith Andrews
Trucks sales manager.
“I started out selling boats in the mid-90s, becoming sales
and marketing director for Genesis Marine. I moved
to the Gold Coast in 1997 with Genesis, became general
manager for Horizon Motor Yachts in 2008, and switched
to cars in 2011 with AHG. After two years, I transferred to
the truck side of the business as general sales manager
for Daimler. The truck market inspires me, because
I’m constantly helping businesses improve
their efficiency and profitability. Now
I work with a sales team of 23 passionate
truck people, from Whangarei to Tauranga,
and I’m enjoying every minute!
Stuart Turner co-owned a successful
East Tamaki business for eight years, and
put a strong focus on customer relationships.
As Keith Andrews Trucks’ business development manager,
he’s tackling his new role with the same outlook.
“One of the best aspects of the job is getting to know people
and understanding what makes them and their businesses
tick, and working to help them become even more efficient.
I sold outdoor power equipment for 30 years – chainsaws,
leaf blowers, ride-on mowers and the like – and had many
long-standing customers over that time,” says Stuart.
“I enjoy getting out on the tools, working with my hands.
I’ve got a lifestyle block in Runciman [19km south of
Manakau] that keeps me busy with
an endless list of DIY jobs!”
Former Ironman NZ
triathlete Mark
Townend doesn’t shy
away from a challenge. He leapt at the
chance to become dealer principal of
Taupo’s truck, light vehicle and parts
specialists Parts & Services Ltd (PSL).
Since then, he has put his accountancy
and business management skills straight
to work, to help take his 27-strong parts
and service team to the next level.
“Ensuring the numbers stack up is one
thing: to run a strong business, you need
to be practical and treat people as you’d
like to be treated,” says Mark. “We are
well supported by the wider Fuso
network and the parts warehouse team
in Porirua: that expertise and service is
passed on directly to our customers.”
Mark started with PSL as administration
manager two years ago. “Since taking on
my new role, I’ve spent a lot of time
analysing how we can better meet the
needs of our customers. That’s my main
focus, but whenever I get the chance,
I’m out on the road in my classic 1971
Triumph TR6!”
Former NZ Navy
recruit Tim Wilson
brings a unique set of skills to the sales
team at Prestige Commercial Vehicles
in Christchurch.
“I earned qualifications in mechanical
engineering during my time with the
Navy, and progressed to the rank of able
marine technician. It was a great
experience,” says Tim, who has been
through an intensive initiation with the
Prestige team to quickly get up to speed
with the finer points of the Fuso range
– and the local transport landscape.
“The key skills I bring are technical
know-how, problem-solving and
teamwork. I’ve been out talking to
operators and drivers, getting to know
them and their businesses, and looking
at ways I can add value. I’ve been really
busy. My wife Adele and I are expecting
our first baby soon, so spare time is
going to be pretty thin on the ground
for a while!”
CANTER
TIPPER
At home in Hawke’s Bay
Truckload of experience
Iron-clad operation Shipshape down south
Right tools for the job
New faces across the Fuso network
Quick to sign up was 23-year-old
entrepreneur Carlos Ter Huurne, who
started Auckland-based Ignition
Firewood three years ago.
Carlos delivers firewood from Pokeno
to Massey and last year upgraded from
a secondhand Canter to an FEA55T1;
business is going so well, he’s thinking
about getting another.
“The truck has 120,000km on the clock
now and it’s been bloody excellent. In
that time, I’ve had no issues except for
a flat tyre!”
The hard-working Canter’s 157hp engine
“makes light work of a full 2.8-tonne
load, and it’s incredible how easy it
is to manoeuvre: the handling is so
responsive,” says Carlos.
That’s critical to his success, as he
delivers to customers in some of
Auckland’s steepest suburbs.
“The 2.5m wheelbase and 700mm
width are just right for backing in and
out of narrow driveways. The tight
turning circle and the tipping angle
work well too.”
While Carlos continues to reap the
benefits, Fuso business development
manager Jeff Hazlewood says the things
that really set this “highly-specced”
Canter apart from its competitors aren’t
immediately apparent. Its ability to
deliver up to 370Nm of torque at low revs,
which contributes to good fuel economy,
is one such attribute.
“It’s particularly nimble, too. At
just under 4.7m, it’s a tad shorter than
comparable trucks, yet still carries
a decent load”.
The limited slip diff means that even
when roughing it in wet and muddy
terrain, traction and handling aren’t
compromised. All-round disc brakes with
ABS and EBD electronic brakeforce
distribution also contribute to the truck’s
performance in tricky conditions.
Jeff points out two other important
features that drivers won’t necessarily
notice until they really need them.
“The heated exterior mirrors give
a safe rear view on frosty mornings, and
the car-style ‘hill start assist’ prevents
the truck moving on a steep hill when
the driver’s foot shifts from brake to
accelerator”.
They’re selling fast, so don’t delay!
If you need a hard-working, reliable
and economical tipper to help your
business, call your local Fuso dealer to
take advantage of this fantastic offer.
* Plus GST and on-road costs
** For full terms and conditions, go to:
fuso.co.nz/canter/Tipper
Get your hands on Fuso’s most popular Canter – the FEA55T1 Tipper – for just $39,990*; join the army
of operators around the country taking advantage of this economical, reliable, ready-for-work truck.
Murray Wellwood
First Commercials
Napier	
027 247 8226
Carl Kellett
Keith Andrews Trucks Auckland
027 801 9939
Stuart Turner
Keith Andrews Trucks Auckland
027 250 2259
Tim Wilson
Prestige Commercial
Vehicles Christchurch
027 275 0023
Mark Townend
Parts & Services Taupo
021 741 920
“Traditionally, we’ve mainly run
secondhand trucks. Buying new makes
sense for us now, for various reasons,”
says operations manager Angus Petrie,
who has two new FV470J1 units on the
road, with another two on the way.
“Repair and maintenance has become
very expensive on our older equipment.
Since the earthquake, shock absorbers
and the like take a lot of punishment,
and we get a few cracks in trailers and
turntables.
“We also wanted to invest for the future
by upgrading our fleet. The business is in
a good position to do that.”
Angus grew up “behind the wheel of
a truck”, driving around paddocks on
mid-Canterbury farms to help out during
the hay and onion seasons. “When it
came to getting my licence and the
examiner asked me to back through
a gateway with a semi-trailer, I did it
first time. He turned and asked: ‘done
a bit of driving, have you?’” Angus’
involvement in the industry has grown
from that moment on.
He has worked for NZ Express since
2006: the year his father joined forces
with local carriers Wilson Bulk Transport
and Philip Wareing Ltd to buy the
operation from Lyttelton Port.*
NZ Express’ relationship with the port
remains strong: it’s the largest road
transporter to and from the South Island’s
main shipping hub. The company also
handles LCL deliveries, bulk container
tipping and over-dimensional loads and
manages a substantial warehouse
operation.
“The opportunity was there and we’ve
worked hard to grow the business,” says
Angus. “We restructured: built up our
own fleet and reduced our reliance on
owner-drivers, although they remain an
integral part of our business. We’ve
doubled turnover on about the same
number of trucks.”
Upgrades to the fleet are now under
way. Before choosing Fuso, the company
sought advice “from people we respect in
the industry, and after talking to Steve
Gerrard at [Fuso dealership] Prestige
Commercials, everything stacked up”.
Angus describes Prestige as “solution
oriented”: they lowered the tractor’s
turntable to ensure that, with
a container-laden trailer in tow, it fits
comfortably through the 4.27m-high
Port Hills tunnel. An added advantage
of the FV470J1’s air suspension is that
its chassis sits lower than on springs.
While NZ Express offers full South Island
coverage, most trucks work around
Canterbury and clock up to 40,000km
a year. Angus says compared to his older
trucks, HD Euro cabs “are very comfortable
and don’t rattle over Christchurch’s bumpy
roads: our drivers really notice the
difference at the end of the day. With
a powerful 470hp engine and automated
manual gearbox, they’re a user-friendly
truck, that’s for sure.”
Being ‘user-friendly’ is something
NZ Express prides itself on, too. “We like
to think there isn’t really anything we
can’t do,” says Angus.
When the earthquakes wrecked
Christchurch in 2011, downing power
across much of the region, the company
cranked up a generator and was quickly
back in business. It provided containers
to store gear rescued from unsafe
buildings, and continues to play a big
part in transporting construction materials
into the region.
“We built a lot of good relationships over
that period. We may not be the cheapest,
but we’re good at what we do: after all,
service is the main thing we have to sell.”
Like many businesses in the region,
NZ Express deals with the earthquakes’
after effects on a daily basis at the same
time as providing transport solutions for
its clients. Its new HD Euros are an
investment the company anticipates will
deliver on two fronts: reduce the dents to
its bottom line caused by mounting R&M
costs, and protect the reputation for
excellent service its customers rely on.
When the time came to upgrade his
ageing fleet, NZ Express operations
manager Angus Petrie opted for HD Euro.
HDEuroFV470JI 6x4 (airsus.) (Current standard spec)
Wheelbase (mm) 3,860
GVM (kg) 24,000
GCM (kg) 60,000
Max power (kW/PS) 335/470
Max torque (Nm) 2200
Transmission type 12sp AMT
Driving on Christchurch’s uneven roads is tough for man and machine.
With both its drivers and its bottom line getting a rough ride, freight
transporter NZ Express recruited four new 6x4 HD Euro air suspension
tractor units to deliver a smoother solution.
*NZ’s oldest transport company?
Founded in Dunedin in 1867, NZ Express
Transport is possibly New Zealand’s
oldest transport company. By 1920, it
had 11 branches across the country. The
business broke up in the mid 1930s, with
a single NZ Express outlet remaining. In
1974, that operation bought Brightlings
Transport (coincidentally, also established
in 1867). Operating out of Christchurch,
the business developed strong links with
Lyttelton Port, which bought the outfit in
2005, selling the road transport division
the following year.
The five FK250H8 trucks play an integral
role in a transfer operation overseen by
depot manager Murray Sargison. Sixteen
hours a day, six days a week, each truck
runs a loop collecting empty containers
from the port and depositing them at
a new storage facility 3km away in
Pandora Industrial Park. It’s a practical
solution to a problem that came to a head
last year.
“A flurry of pip-fruit exports inundated
the port with more containers than we
could handle,” says Murray. “We couldn’t
process them quickly enough.”
Having a large number of empties
onsite, while processing the exports,
compounded the issue. This led to
a “top-to-bottom” review and
a $40 million restructure to ensure this
kind of problem doesn’t happen again.
“Importers, exporters, transport
Fighter FK250H1 (Equivalent current spec)
Wheelbase (mm) 4,270
GVM (kg) 10,600
GCM (kg) 20,000
Max power (kW/PS) 184/250
Max torque (Nm) 761
Transmission type 6sp
Napier Port depot
manager Murray
Sargison says Fighter
FK250H8 “ticked all
the boxes”. He put
his new fleet of
five “pretty much
straight to work.”
companies and shipping lines all have
their own deadlines; it’s vital we stay
on schedule,” says Murray. “With a new
process in place, it’s a case of mission
accomplished. We are quickly freeing up
space and keeping the whole process
moving.”
While the increased number of
trucks going to and fro hasn’t pleased
everyone, the port is working with
various stakeholders to overcome any
issues. It has dedicated a lane for its
new Fuso fleet, to ensure container
collections don’t disrupt the flow of
imports and exports.
When it came to getting the right truck
for the job, Murray had a clear checklist.
He says the Fighter FK250H8 “ticked all
the boxes”.
“We need economy and reliability first
and foremost. It’s a short trip, but long
hours. We aren’t carrying a lot of weight
– we derated to 9 tonnes – so we don’t
need huge power: 250hp does the job
comfortably.
“Other than setting up the deck for
container transport, and putting some
numbers on the side, we pretty much
put them straight to work.”
Each truck carries one 40 foot container
or two 20 footers, loaded portside by
a top-lift hoist. An iPad in each cab tells
the fork hoist operator what’s coming
and where it needs to be placed; the
new 7.2ha depot can handle around
7,000 containers.
“Our drivers are all very experienced,
and say they are very happy with the
way Fighter gets through the gears and
accelerates quickly to traffic speed. They’re
really comfortable in the cab, too, with
air-con, a good radio and smooth ride.”
Napier Port is counting on a smoother
ride across its whole operation, with
reliability and efficiency critical at every
stage. It now handles 4.1 million tonnes
annually (over 8% of New Zealand’s
total exports by weight), making it the
country’s fourth-largest container port
by volume behind Auckland, Tauranga
and Lyttelton, with 13% greater volume
than Wellington, Nelson and Taranaki
combined.
The turnaround from last year has been
decisive, and continues to evolve. The
five new Fighters have slotted seamlessly
into a plan that has increased not just
the port’s efficiency, but also its ability
to capitalise on exporters’ growing
confidence in its capability.
Fifteen major shipping lines operate through Napier Port, giving Kiwi exporters competitive access to global
markets. The port handles the highest container volumes in central New Zealand, processing in excess of 250,000
twenty-foot equivalent units per year. Its continued growth has been possible only through careful management
of its limited dockside space – and that’s where its new Fuso Fighter fleet comes in.
“Fighter has been our truck of choice
for the past 20 years,” says Frucor national
delivery contract manager Owen Perring.
“Its reliability is absolutely critical; it also
scores highly on safety, with ABS brakes
and excellent stability. It’s economical,
too, with very good fuel figures.”
Ian Rust, owner-operator of Rust
Holdings, couldn’t agree more. A Frucor
contractor since 1995, he services the
Canterbury region with three curtainside
Fighters: two 4x2 and one 6x2. He says:
“they’re great trucks, why would I look
at anything else?”
Fittingly for someone who delivers
energy drinks for a living, Ian is
a decidedly upbeat character: that might
be a big part of the reason he’s made
such a success of the opportunity to take
on Frucor’s Canterbury delivery runs.
“I worked with an FK Fighter in New
Plymouth for 16 years, then the chance to
take on the bigger contract in Christchurch
came up. I haven’t looked back!”
Ian moved south in 2011, as the region’s
rebuild was getting into gear. Demand for
V spiked with the influx of builders and
contractors, achieving “double-digit”
percentage growth.
However, the opportunity in
Christchurch is double-edged: Ian has
more work, but he must also deal with
the challenges that come with a city still
in the midst of a large-scale rebuild.
His team’s routes change from day to day,
and not always as planned.
“Road closures pop up without warning
and play havoc with our delivery runs,”
says Ian. “Sometimes it’s hard to get close
to the drop-off point, though these
Fighters can fit into some pretty tight
places.
“They also have great fuel economy
around town, so longer detours aren’t
hugely expensive; it just means we don’t
get to knock off quite so early! There’s
a 24-hour turnaround from order to
delivery. We like to be on the road early
V claims to ‘inspire the unexpected’ – but when you’re
responsible for delivering the nation’s favourite energy drink,
you don’t want any surprises. That’s why V manufacturer Frucor
recommends its contractors buy proven Fuso Fighter trucks.
to avoid commuter traffic, and finish
before the school run at 3pm”.
Ian’s 6x2 averages 28,000km a year
and hits the 12-tonne mark on most
runs, some way below its 18-tonne GVM.
“Even fully loaded, it gets up to the
speed limit quickly: then you can just
cruise. In my experience, other trucks
of a similar size can feel slow, especially
if you need to overtake, but not these;
not at all.”
Ian jokes that the Fighter is such
a pleasure to drive and, with air
suspension, so comfortable over
Canterbury’s often potholed roads,
that he’ll turn it into a motorhome once
its life as a delivery truck is over.
Joking aside, he describes what he does
as “a lifestyle job” and says that having
good trucks is all part of the attractive
working environment that makes hiring
new staff a fairly easy task.
“I was able to get one guy off a
competitor because of pay and conditions.
Get in early, get the job done, and you
can be home by lunch: that’s pretty
appealing.” He adds that Frucor treats
its contractors like employees, including
annual invites to the staff conference:
“this year on the Gold Coast!”
“Frucor encourages us to be a part of
the business, to work closely with reps
and maintain the same high standards
of presentation and customer service.”
That extends to the fleet of Frucor
Fighters working up and down the
country. “A truck is a billboard, so it
needs to look smart and stand out. With
distinctive green livery and the Fuso
badge, we have a fleet we can be proud
of,” says Owen.
Despite a few literal bumps in the road,
Ian knows he can rely on his efficient
fleet of Fighters to continue to deliver on
his and Frucor’s expectations. “And if
things go the way they have been, I’ll
need another new 6x2 next summer.”
Watch this space!
Fighter FU281L8 (Current standard spec)
Wheelbase (mm) 5,870
GVM (kg) 18,000
GCM (kg) 20,000
Max power (kW/PS) 207/280
Max torque (Nm) 802
Transmission type 6sp
Demand for V in Christchurch spiked with
the influx of builders and contractors:
Ian Rust’s three Fighters are on hand
to deliver, whatever obstacles the city’s
rebuild throws their way.
Sam Fillmore joined his father at
the company in 1993 and is now
managing director.
“Dad started off doing residential
landscaping, then through the
seventies targeted council contracts
to grow the business,” says Sam.
“We’ve gradually diversified to cover
all aspects of civil construction.”
Three years ago, when the company
needed a new tipper on the road
quickly to fulfill a contract, Sam
turned to Fuso.
“We didn’t have time to wait for
bodybuilders: Keith Andrews Trucks
[KAT] delivered.”
The Auckland dealership had a new
8x4 HD Euro FS470S1 ready to go, fitted
with a 4.7m-long, 12.7m3
capacity
high-strength Roc Tuff steel tipper.
With a four-axle alloy trailer in tow,
the unit hauls 31-tonnes of aggregate
or soil.
“I was impressed with the service,
and the truck proved to be a good,
solid piece of kit.”
Sam was so impressed that he
pointed his new transport manager
Mark Stewart in KAT’s direction for
more of the same.
“Being able to buy a truck and
put it straight to work, no hanging
around, is a huge advantage when
work is in full flow,” says Mark. “It
just makes life easier.
“The HD Euro’s AMT automated
manual transmission is a drawcard,
as we do a lot of inner city work. Our
drivers prefer an automatic when
they’re stopping and starting at traffic
lights all the time.”
“I like not having to use a clutch all
day,” says driver Divend Raj, “and
with the 470hp engine, it feels like
you have plenty of power, even
towing a trailer.”
Three new HD Euro FV470K1 units,
also with Roc Tuff tippers, are the
latest additions to the JFC fleet.
The first to join immediately proved
itself hauling full loads of aggregate
on a 44-tonne sticker between
Auckland and Whangarei, then
back loading from Whananaki:
a 500km-plus round trip.
Soon to join the company’s traffic
management division is a 6x4 Fighter
FN280K2A.
“We initially branched out into this
area to meet our own needs. Now
the work is split 50/50 between our
projects and external contracts,”
says Sam.
As part of its continued growth,
three years ago JFC bought
Christchurch-based Roading and
Drainage, taking its expertise south
to help with the post-quake rebuild.
While further expansion in the
South Island might be on the cards,
Sam says Auckland will remain the
major marketplace for the next six
to seven years.
JFC has been a key player on a large
number of high-profile infrastructure
projects across Auckland and now
Christchurch. It does everything from
excavation and drainage, to electrical
ducting and lighting, to concrete
placement and paving. However, its
contributions extend beyond bricks
and mortar; the company supports
a number of community-based
organisations, including Ronald
McDonald House, Barnardos and the
Westpac Rescue Helicopter.
“We like to give something back,”
says Sam. “At the end of the day,
we’re a people-focused company.”
Many of Sam’s team have more than
ten years with JFC; others have been
with the company most of their
working lives.
Just beginning a new working
relationship is a growing fleet of Fuso
trucks. Backed by solid service and
proven performance, JFC can continue
to build with confidence.
6x4 HD Euro FV470K1 (Current standard spec)
Wheelbase (mm) 4,300
GVM (kg) 25,400
GCM (kg) 55,000
Max power (kW/PS) 335/470
Max torque (Nm) 2200
Transmission type 12sp AMT
John Fillmore started business in 1966 as a one-man, one-truck
operation based out of the family farm in Drury, 36km south
of Auckland. Today, John Fillmore Contracting (JFC) employs
220 staff, with 280 diggers, rollers, trucks and utes, managed
from an 80,000m2
yard in Mangere.
READY FOR ACTION
Three new HD Euro FV470K1 units with
4.7m-long, 12.7m3
capacity high-
strength Roc Tuff steel tippers are the
latest additions to the JFC fleet.
Essentially, the Canter Eco
Hybrid is a Canter Euro with
a 40kW electric motor integrated
into the DUONIC transmission,
saving fuel, reducing on-road
emissions.
The Euro V turbo diesel delivers
up to 110kW. The 40kW electric
motor produces its max 220Nm torque instantly,
enabling quick acceleration from standstill.
Expect to use around 23% less fuel than
a standard Canter, depending on the
application and the driving conditions;
NOx/particulate emissions are 10% less.
Around town a Canter Hybrid typically does
5.58km/L, though some operators report up to
7.4. With a year’s diesel, say 40,000km, costing
around $10,200, expect to recover the extra
purchase cost in around five years.
When the electric motor’s not putting power to
the road it charges the lithium-ion batteries:
kinetic energy from braking and decelerating
keeps topping them up.
Take-off is quiet and fuel-saving. The batteries
power the truck to 8-10 km/h, then the diesel,
already idling, cuts in. Depending on battery
charge, the motor constantly seeks to reduce the
load on the engine to maximise fuel efficiency,
the two power sources working together or
individually, depending on driving conditions.
In essence, the Canter Eco Hybrid does the same
job as its diesel cousin. Slight performance
differences, such as the powerful but quiet
acceleration from standstill and the extra braking
effect, take a couple of trips to get used to.
Otherwise, it’s no different, and you’ll quickly
forget you’re driving a hybrid: until you get to
the gas station!
Fuso technical services advisor Pete Rees
The clean, quiet
fuel-saver
“We originally chose Fuso because they
offered the most competitive package,”
says Roger Sowman, who founded the
company with his brother-in-law Darren
Revell. “We’ve been brand-loyal ever
since. They’ve proven to be reliable. Our
first Shogun has 1.6 million km on the
clock after 16 years and is still going
strong; the other has 700,000km.”
Dart’s fleet of 15 Fuso trucks – ten
diesel Canters, three new Canter Eco
Hybrids, and two Shoguns – services
Auckland, Northland, Hamilton, Bay of
Plenty and Wellington. With the
exception of one Wellington-based
Canter, the trucks operate out of
Papatoetoe in South Auckland, the
Shoguns running line-haul to the capital.
The three Eco Hybrid HEV60E2 trucks
have got to work over the past 12 months.
Each averages around 1,000km a week,
with the first having clocked 50,000km.
“We saw how the hybrids could reduce
our running costs,” says Roger. “We’re
still compiling our figures and we expect
them to be in line with our projected
fuel savings.”
The Eco Hybrid uses up to 23% less fuel
than a diesel Canter. A hybrid averaging
5.58km per litre over 50,000km currently
saves more than $2,600. After about five
years, or around 250,000km, those savings
go directly to the operator’s bottom line.
“Our Canters normally do around
400,000km before we roll them over,”
says Roger. “We’ll have achieved a decent
saving if we retire the hybrids at the
same point.”
Two of Dart’s hybrids are fitted
with 30m3
box bodies; one has 17m3
capacity. The alloy bodies are custom-
designed with protective padding
and multiple tie-down options.
“For us, it’s about volume rather than
weight. We don’t carry heavy loads, but
I’ve lost count of how many couches
we’ve delivered over the years – they’re
probably the most popular item.”
Having quickly adjusted to the hybrid’s
features such as idle stop-start, when the
engine cuts out at standstill to save fuel,
Dart’s drivers are enjoying the new trucks.
“They like that they’re quieter, and
are impressed with the DUONIC
transmission, which is also in our latest
diesel Canters; it’s really smooth, and
great when you’re crawling in traffic.”
Roger and Darren are too busy to get
behind the wheel themselves these days:
“we try to be as hands-on as possible,
but there’s always more paperwork!”
says Darren.
In the meantime, their trusted Fuso
fleet helps to ensure that delivery
schedules and service standards are
maintained. Alongside the likes of Dart’s
long-serving Shoguns, which continue
to deliver a strong return on investment,
the newly recruited Canter Eco Hybrids
are in line to achieve considerable cost
savings into the future.
Canter Eco Hybrid HEV60E2 (Current standard spec)
Wheelbase (mm) 3,400
GVM (kg) 6,000
GCM (kg) 9,500
Max power (kW/PS) 110/157
Max torque (Nm) 370
Transmission type 6sp DUONIC
Dart Freight has relied on Fuso consistency since starting business in 1996 – and it hasn’t been let down.
Now the furniture delivery specialist is targeting greater fuel savings with the addition of three Canter Eco
Hybrids to its fleet.
Dart Freight co-owners
Darren Revell (pictured) and
Roger Sowman, already
impressed by their “extremely
reliable” Canter fleet, added
three Canter hybrids to deliver
the same great performance
and even greater savings.
“We wanted to own that niche and,
once we targeted it, we steamed
forward,” says Rob. “We used to deliver
to anyone, from hotels to fish and chip
shops. Our competitors now focus on
that general market, which leaves the
top end open to us.”
That doesn’t mean the company can
rest on its laurels; service levels must
remain second to none. Seven Canter
FEB60G2 trucks, introduced over the
past three years into a predominantly
second-hand fleet, are helping ensure
continuing high standards.
“I’ve bought two new Canters every
year since 2012, and number eight is on
the way. We were running into too many
problems with our used trucks. It’s
a nightmare if a truck breaks down.
For us, reliability is key. We’re trusted
to deliver top-quality produce in top
condition, on time.
“I looked around and Canter was the
only small truck that fully met our needs.
We can drive it on a regular car licence
– which is great, because it’s so hard
finding drivers with HT tickets – and still
carry the freight volumes we need.”
Operations manager Stephen Ward says
drivers are especially impressed with the
six-speed DUONIC transmission.
“Our trucks each cover 300-500km
a week around Auckland and Hamilton,
often through heavy traffic. Our drivers
say the auto is so easy and smooth.”
With a 3.85m wheelbase, 1.67m front
track, and a 13m turning circle, they also
say the FEB60G2 is easy to manoeuvre.
“On each truck we’ve installed 5.5m by
2.1m custom-built refrigerated box bodies
that are designed to house up to 300
crates,” says Rob. “The crates fit snugly
alongside and on top of each other to
restrict movement in transit, while leaving
room for airflow. We won’t always reach
a full four-tonne load; for us, it’s more
about maximising volume than weight.”
To ensure The Produce Company
meets its customers’ complete needs,
Rob has progressively expanded the
company’s product line, even bringing
some production in-house to maintain
quality levels.
“We have a butchery on site, plus
a manufacturing plant where we make
our own chutneys and sauces. Basically
whatever our customers need, we do our
best to provide to the highest standard.”
Alongside restaurant deliveries, the
company supplies luxury produce to super
yachts: “a market which grew off the back
of the 2003 America’s Cup in Auckland,
when we provided fresh ingredients for
the teams’ chefs.”
“We also fly some Kiwi delicacies to the
Pacific Islands for yacht crews to pick up
when they arrive; once over there, they
can’t get the quality we provide. That’s
a nice little side-earner.”
Whether providing caviar for the high
seas, or perfect pink eye fillets to high-
end eateries, The Produce Company is
enjoying the sweet taste of success on the
back of a smartly targeted business model.
At the front line, its fleet of Fuso Canters is
ensuring service matches supply.
Canter FEB60G2 (Current standard spec)
Wheelbase (mm) 3,850
GVM (kg) 6,000
GCM (kg) 9,000
Max power (kW/PS) 110/157
Max torque (Nm/lbft) 370
Transmission type 6sp DUONIC
When Rob McPhee took over The Produce Company in 2001, it was a small fruit and vegetable supplier with three
full-time staff. Fast-forward 14 years and Rob has around 100 employees on his payroll, with a fleet of 18 trucks
delivering high-end groceries to Auckland’s leading restaurants and gourmet consumers.
PRODUCING THE GOODS
The Produce Company owner
Rob McPhee and transport manager
Gurjant Singh have plenty to smile
about, with a reliable fleet of Canters
helping to ensure consistently high
standards of service and supply
Fighter FK281M1 (Current standard spec)
Wheelbase (mm) 5,540
GVM (kg) 13,500
GCM (kg) 20,000
Max power (kW/PS) 207/280
Max torque (Nm) 802
Transmission type 6sp
“If it fits in the back of a truck, we’ll
get it to wherever it needs to go,” says
commercial transport manager Wayne
Moody. “Apart from dangerous goods,
which we’re not set up for, there’s not
a lot we don’t do.”
Growth wasn’t the original intention
when brothers David and Gary Conroy
started the home removal company in
1972, with two trucks. Fast-forward 43
years and the picture’s very different.
The company shifts more than
146,000m3
of new furniture, joinery
and household effects a year within
NZ: that amount would stack 30m high
on a rugby field!
Commercial clients range from the
likes of Big Save Furniture to TradeMe
vendors. The company also handles
corporate relocations, third-party
logistics, and major construction and
shop-fitting projects.
“It’s a challenge to manage all of
that. We need to stay on top of our
game,” says Wayne, who joined Conroy
in 1987 as a delivery driver behind the
wheel of a 4x2 FM Fuso. “We plan
more and structure runs to minimise
the distances our trucks travel without
a full load.”
Over the years, distribution centres
have been added in Auckland,
Wellington, Christchurch and Tauranga.
A “tentative” move into Brisbane,
helping relocate emigrating Kiwis, has
expanded into Townsville, Sydney,
Melbourne and Perth.
While the scale of the operation is
international, the focus remains true to
the company’s roots as “a family
business moving families”.
Wayne believes that being
headquartered in a smaller city such as
Napier helps reinforce the “community
values” that run throughout the
company. He adds that the lifestyle
helps: “people love living here!”
Conroy has kept much of its truck
servicing local. “We dealt with DPS for
years before First Commercials took
over. The same techs and parts people
are still there doing a great job; they
have heaps of experience and an
excellent reputation around town.
Most of our fleet goes through them.”
Wayne has long been a Fuso fan:
“they just keep going; some in our
fleet got close to 1million km before
being retired. They’re bulletproof!”
“They’re also great trucks to help
young guys get into the industry. They
are good to drive, but not hard to
drive. They’re uncomplicated, never
have gearbox issues, and they are very
comfortable too.”
With recruiting new staff an ongoing
struggle, Wayne says the company
takes care to look after its employees.
“We like to help people progress,”
he says. “Some who started with
after-school jobs are now full-timers
with Class 5 licences. We generally
assign one truck to one driver, which
they appreciate and it makes life easier
for us. Those in a Fuso have no
complaints at all.”
Wayne’s latest Fighter joins ten
others, two Canters, and six Shoguns in
Conroy’s ranks: the mix reflects the
range of jobs the company specialises in.
With the scale of the operation
providing a sizeable logistical
challenge, getting the right trucks is
essential. Fuso makes life easier for
Conroy by keeping drivers happy and
performing reliably to deliver the
“trouble-free moving experience”
the company has built its name on.
When you do it all, you need a tool for every job. Napier-based
Conroy Removals operates a door-to-door service for Kiwi and Aussie
customers, delivering pretty much anything wherever it needs to
be. Since the 70s, a mix of Canter, Fighter and Shogun trucks have
remained prominent in Conroy’s 76-truck fleet, with a new Fighter
FK281M1 4x2 one of the latest recruits.
Commercial transport manager
Wayne Moody picks up a Fighter
FK281M1 from local dealership
First Commercials Napier. The
truck joins ten other Fighters,
two Canters, and six Shoguns in
Conroy Removals’ national fleet.
Layton spent his school holidays
spraying gorse with a hose and gun,
helping out his dad, Ross, who started
the Marton-based company. He joined
the business full-time in 1969, taking
over the reins eight years later.
“It’s in my blood and I really enjoy the
work,” says Layton. “I’ve built strong
relationships with my customers. My dad
worked for some of their grandfathers,
and I value those connections.”
While advances in technology means
Layton no longer uses hand-held spray
guns, he says the need for reliable
equipment is as true now as when his
father was driving his trusty Austin Gypsy.
Layton’s trusted truck of choice is the
4WD Fuso Canter. He bought his first in
2004 after talking to friends in the
industry, who had “nothing but good
things to say” about the truck. He bought
a second in 2008 and has recently added
two new FGB60C1 units to complete
a four-strong Fuso line-up.
“They’re just bloody good trucks!”
says Layton. “We work the transmissions
hard, at low speeds and high revs, and
we’ve never had any problems. The
traction is really good. We put on
tractor-grip tyres and head out
across the paddock, no worries.
“Apart from regular wear and tear on
filters, bushes and things like that, we
don’t have to worry about anything.
We make sure all of our equipment is
well maintained. It’s very weather-
dependent work, so we sometimes have
only a small window to get a job done.
Our trucks need to be ready to go.”
The trucks work across Wanganui and
Rangitikei. Fitted with 18m boom pumps
and 2,000-litre tanks, each Canter hauls
two tonnes when fully loaded: “the 157hp
engine has more than enough grunt”.
A computer in the cab regulates flow
rate to match the speed of the truck.
The booms themselves have been
modified with hydraulic ends “so that we
can turn around on a hill without having
to raise them up; otherwise they’d get
stuck in the ground and snap off!”
Apart from being dictated by the
weather, the work schedule is regular
from year to year, says Layton. He’s
developed a loyal customer base and
employs two full-time staff, plus two
part-timers – including his son – who
help on weekends and during the
September to February peak season.
“We mostly spray cereal and vegetable
crops, pasture paddocks and dairy
feedlots. There’s plenty of work to go
around and I’m pretty happy with
where we are at the moment,” he says.
With the business fast approaching
its 60th anniversary, Layton is well
positioned to keep delivering the
same reliable service that generations
of customers have enjoyed; he has
a fleet of trucks proven to deliver on
a reputation he’s worked hard to
uphold.
Canter 4x4 FGB60C1 (Current standard spec)
Wheelbase (mm) 2,815
GVM (kg) 6,000
GCM (kg) 9,500
Max power (kW/PS) 110/157
Max torque (Nm) 370
Transmission type 5sp manual
Going strong since 1958, Farm Chemical Supplies (Rangitikei) Ltd has built a name for reliability. To help ensure
that reputation remains intact, owner Layton Hammond and his agricultural spraying team have come to rely
on Fuso’s tough 4WD Canter to get the job done.
FOLK
Rod Johnson
Born into a farming family, the Mount
Maunganui salesman grew up around big
machines; he’s worked with them ever since.
He bought his first truck in the early 70s and
spent 18 years as an owner-operator, carting
logs, produce and general freight around the
North Island.
“I enjoyed a lot about the industry, but
eventually I just wanted to try something new.”
That became a 16-year stint selling heavy
equipment to construction, forestry and civil
engineering companies – again spending long
hours out on the road.
“There can’t be too many in the region
I haven’t travelled over the years,” says Rod.
“As I’ve got older, it’s become more about
finding a better work-life balance.”
Despite the large territory he covers as one
half of Keith Andrews Trucks’ Mount Maunganui
sales team, Rod says the job he’s had since 2012
gives him that balance. It’s also enabled him to
get back to an industry he’s always had a strong
affinity with.
“Trucking is an honest business; most people
are in it because they want to be. I enjoy being
part of that; it’s great to get positive feedback
about a truck I’ve sold.
“Mark Ellerington and I serve Bay of Plenty
and the East Coast, from Coromandel down to
Opotiki and inland to Turangi. It’s a busy role
and I work long hours, but I get to come home
most nights.”
Home is a three-acre Rotorua block, with
three beef cattle “to make sure the freezer is
well stocked”.
Once Rod has
clocked off for
the day, and
there’s nothing
that can’t wait to
be fixed on the
farm, he’ll take
a walk with his
dog Samson,
a Rhodesian
Ridgeback. “He
just lies in the
sun all day, then
charges around
in the evening!”
Driver Keith Breuer demonstrates
the hydraulic ends of Farm
Chemicals’ truck-mounted booms,
designed “so that we can turn
around on a hill without having
to raise them up”. A computer in
each cab – visible to the right of
business owner Layton Hammond –
matches chemical spray flow rate
to the speed of the truck.
DESL founder Richard Dalzell has been
servicing trucks from his Seaview-based
workshop for the past 25 years. In 2013,
the workshop became Wellington’s
authorised Fuso parts and service outlet.
“That was a really proud moment for
us,” says Richard. “Fuso recognised the
reputation we’ve built in the local
industry for excellence and integrity. We
know what it takes to get the job done,
and how important it is that we get it
done right, first time.”
Along with First Commercials Ltd in
Palmerston North and Napier, DESL
completes comprehensive sales, parts and
service coverage for Fuso operators across
the lower North Island.
“Everyone prefers to deal with someone
that they trust,” says Richard. “We have
long-running relationships with the likes
of Downer, Fulton Hogan, and the
Wellington Regional Council; they’re all
answerable to tight deadlines and strict
budgets. No-one wants to have trucks
out of action.”
Fulton Hogan regional services manager
Paul McGuire is one customer who keeps
coming back. “Richard and his team have
always looked after us,” he says. “They’ll
bend over backwards to keep disruption
to a minimum. A lot of our maintenance
is scheduled and warranty-related, but
when something unexpected crops up,
they always turn the job around as fast
as possible.”
Less than 25km from Fuso’s Porirua
warehouse, DESL parts manager Sam
Cooper can promise customers same-day
deliveries on parts in stock. Service
manager Gavin Taylor ensures the whole
operation runs smoothly.
“We give our guys the power to make
There’s a major buzz about Wellington right now – and not just Beehive banter. In June, NZTA announced
a three-year $1.4 billion investment in the region’s transport network. With such a high level of activity, local
businesses such as Diesel & Equipment Services have an important role to play in keeping things trucking along.
CAPITAL CONNECTIONS
A FUSO truck for every application
+ wide chassis
To contact us call 0800 PAYLOAD
or visit www.fuso.co.nz
GVM (kg) / GCM (kg)
Wheel base
(mm)
Axles
Max power
(kW / PS)
Max torque
(Nm )
Transmission Model type Model code
CANTER EURO
5,000 /8,500 2,800 4x2 110 / 157 370 6sp Duonic Narrow cab FEA50C2
5,500 /9,000 2,500 4x2 110 / 157 370 5sp manual Narrow cab FEA55B1
5,500 /9,000 2,500 4x2 110 / 157 370 5sp manual Narrow cab tipper FEA55T1
5,000 /8,500 2,800/3,400 4x2 110 / 157 370 5sp manual Standard cab FEB50C1/E1
5,000 /8,500 2,800 4x2 110 / 157 370 6sp Duonic Standard cab FEB50C2
6,000 /9,000 3,400/3,850 4x2 110 / 157 370 5sp manual Standard cab FEB60E1/G1
6,000 /9,000 3,400/3,850 4x2 110 / 157 370 6sp Duonic Double cab FEW60E2/G2
6,000 /9,000 3,400/3,850 4x2 110 / 157 370 6sp Duonic Standard cab FEB60E2/G2
6,000 /9,500 3,850 4x2 110 / 157 370 6sp Duonic Standard cab FEB60G4
6,000 /9,500 2,800 4x2 110 / 157 370 5sp manual Tipper FEC60T1
6,500 /10,000 2,800 4x2 110 / 157 370 5sp manual Tipper FEC65T1
7,500 /11,000 3,850 4x2 110 / 157 370 5sp manual Standard cab FEB75G1
7,500 /11,000 3,850 4x2 110 / 157 370 6sp Duonic Standard cab FEB75G2
8,550 /12,050 3,850 4x2 129 / 184 430  5sp manual Standard cab+ FEC85G1
8,550 /12,050 3,850 4x2 129 / 184 430  6sp Duonic Standard cab+ FEC85G2
8,550 /12,050 4,300 4x2 129 / 184 430  5sp manual Standard cab+ FEC85H1
8,550 /12,050 4,300 4x2 129 / 184 430  6sp Duonic Standard cab+ FEC85H2
8,550 /12,050 4,750 4x2 129 / 184 430  5sp manual Standard cab+ FEC85K1
8,550 /12,050 4,750 4x2 129 / 184 430  6sp Duonic Standard cab+ FEC85K2
5,000 /8,500 3,400 4x2 110 / 157 370 6sp Duonic Narrow double cab FEW50E2
7,500 /11,000 3,400 /3,850 4x2 110 / 157 370 6sp Duonic Double cab FEW75E2/G2
6,000 /9,500 2,815 4x4 110 / 157 370 5sp manual 4WD FGB60C1
6,500 /10,000 2,815 4x4 110 / 157 370 5sp manual 4WD FGB65C1
6,000 /9,500 3,415 4x4 110 / 157 370 5sp manual 4WD FGB60E1
6,500 /10,000 3,415 4x4 110 / 157 370 5sp manual 4WD FGB65E1
6,000 /9,500 3,415 4x4 110 / 157 370 5sp manual 4WD D/cab FGW60E1
6,500 /10,000 3,415 4x4 110 / 157 370 5sp manual 4WD D/cab FGW65E1
7,500 /11,000 3,850 4x2 110 / 157 370 5sp manual Double cab FEW75G1
8,550 /12,050 3,850 4x2 129 / 184 430  6sp Duonic Double cab FEW85G2
CANTER ECO HYBRID
6,000 /9,500 3,400 4x2 110/157 370 6sp Duonic Standard cab HEV60E2
6,000 /9,500 3,850 4x2 110/157 370 6sp Duonic Standard cab HEV60G2
7,500 /11,000 3,400 4x2 110/157 370 6sp Duonic Standard cab HEV75E2
7,500 /11,000 3,850 4x2 110/157 370 6sp Duonic Standard cab HEV75G2
FIGHTER EURO
10,600 /20,000 4,270 4x2 184 / 250 761  6sp manual FK250H1
10,600 /20,000 4,870 4x2 184 / 250 761  6sp manual FK250K1
13,500 /20,000 5,210 4x2 184 / 250 761  6sp manual FK250LZ1
10,600 /15,000 5,210 4x2 184 / 250 761  6sp auto FK250L2A
13,500 /15,000 5,210 4x2 184 / 250 761  6sp auto FK250LZ2A
13,500 /20,000 5,210 4x2 207 / 280 802  6sp manual Air suspension FK281L1
13,500 /20,000 5,550 4x2 207 / 280 802  6sp manual Air suspension FK281M1
16,000 /25,000 4,280 4x2 207 / 280 802  6sp manual FM280H1
16,000 /25,000 5,550 4x2 207 / 280 802  6sp manual FM280M1
16,000 /32,000 4,280 4x2 207 / 280 802  9sp manual FM289H1
16,000 /25,000 5,550 4x2 207 / 280 802  6sp auto Air suspension FM281M2A
16,000 /32,000 5,550 4x2 207 / 280 802  9sp manual Air suspension FM281M1
23,500 /34,000 4,300 6x4 207 / 280 802  9sp manual FN280K1
23,500 /34,000 4,300 6x4 207 / 280 802  6sp auto FN280K2A
24,000 /34,000 6,530 6x4 207 / 280 802  6sp auto Air suspension FN281U2A
24,000 /34,000 6,530 6x4 207 / 280 802  9sp manual Air suspension FN281U1
18,000 /20,000 5,870 6x2 207 / 280 802  6sp manual Air suspension FU281L1
18,000 /20,000 6,200 6x2 207 / 280 802  6sp manual Air suspension FU281M1
22,400 /25,000 6,210 6x2 207 / 280 802  6sp manual Air suspension FU281R1
23,200 /34,000 6,530 6x2 207 / 280 802  9sp manual Air suspension FU281U1
23,200 /34,000 6,530 6x2 207 / 280 802  6sp auto Air suspension FU281U2A
HD EURO
16,000 /40,000 3,800 4x2 291 / 413 2031  12sp AMT Air suspension FP410G1
24,000 /60,000 3,860 6x4 335 / 470 2200  12sp AMT Tractor, air sus FV470J1
25,400/55,000 4,300 6x4 335 / 470 2200  12sp AMT 6 rod FV470K1
24,000 /55,000 4,300 6x4 335 / 470 2200  12sp AMT Air suspension FV470K2
24,000 /50,000 6,380 6x4 291 / 413 2031  12sp AMT Air suspension FV410T1
30,800 /55,000 5,870 8x4 335 / 470 2200 12sp AMT 6 rod FS470S1
30,800 /55,000 5,870 8x4 335 / 470 2200  12sp AMT Air suspension opt FS470S2
ROSA BUS JP05
6,285 /7,000 4,550 110 / 157 441  6sp  auto Coach Rosa
6,285 /7,000 4,550 110 / 157 441  6sp  auto Commuter Rosa
The DESL team with their Fuso Diamond Dealer Award
front and centre, just like their commitment to customer
service. Back l-r: Phil Norden, Sam Cooper, Alana Watkins,
Trevor Marriner, Richmond Fleming, John Dolding,
Matthew Schofield. Front l-r: Gavin Taylor, Glen O’Keeffe,
Dianna Dalzell, Stella the dog, Richard Dalzell.
a lot of the day-to day decisions themselves,”
says Richard. “We invest in ongoing training,
which, aligned with the guys’ experience,
gives me the confidence to delegate
responsibility when necessary.”
His wife Dianna, who has been involved
in the business since it began, believes that
taking a personal interest in staff is equally
important.
“It’s the little things that count,” says
Dianna. “It creates an open, friendly work
environment and that shows in the service
we offer.”
DESL’s longest-serving mechanic,
Phil Norden, has been with the business for
16 years, which says plenty about the work
environment, not to mention the quality of
the sausage rolls Dianna supplies when staff
birthdays roll around, with baked scones
a tradition every Thursday!
That level of loyalty and trust is not won
overnight. DESL customers can be assured
that their trucks are in the hands of a team
with the experience to know exactly what’s
required to get the job done on time.
The Fuso dealer network
Whangarei; (Sales) Keith Andrews Trucks, 09 430 3900 Auckland; (Sales) Keith Andrews Trucks, 09 250 2222 Hamilton; (Parts & Service)
Tidd Ross Todd 07 849 4839, (Sales) Keith Andrews Trucks, 07 850 9284 Rotorua; (Parts & Service) Transdiesel Ltd 07 345 6657 Tauranga;
(Parts and Service) Truckline Services 07 575 3883, (Sales) Keith Andrews Trucks 07 572 2060 Taupo; (Parts & Service) Parts & Services Ltd
07 378 2673 New Plymouth; (Parts & Service) Bell Block Service Centre 06 755 2069, (Sales) W R Phillips Ltd Commercial 06 755 2069
Palmerston North; (Sales) First Commercials 06 355 9192 Gisborne; (Sales) Watts Motors 06 867 4749 Hawke’s Bay; (Parts & Service) First
Commercials 06 843 0538 Wellington; (Parts & Service) Diesel & Equipment Services Ltd 04 589 9885, (Sales) First Commercials 06 355 9192
Nelson; (Parts & Service) Truck Specialists Nelson 03 544 6090, (Sales) Prestige Commercial Vehicles 03 544 9580 Blenheim; (Parts & Service)
Transmar Services 03 577 6605 Greymouth; (Parts & Service) Prestige Commercial Vehicles 03 768 3403 Christchurch; Prestige Commercial
Vehicles 03 344 4900 Timaru; (Parts & Service) Prestige Commercial Vehicles 03 687 4650 Dunedin; (Parts & Service) Prestige Commercial
Vehicles 03 477 9286 Invercargill; (Parts & Service) Prestige Commercial Vehicles 03 214 1325
“I’ve bought two new Canters every year since 2012, and number eight is on the way.
For us, reliability is key. We’re trusted to deliver top-quality produce in top condition, on time.”
– Rob McPhee, The Produce Company
“Even fully loaded, it gets up to the speed limit quickly: then you can just cruise. In my experience, other
trucks of a similar size can feel slow, especially if you need to overtake, but not these; not at all.”
– Ian Rust, Frucor contractor
“I was impressed with the service, and the
truck proved to be a good, solid piece of kit.”
– Sam Fillmore,
John Fillmore Contracting

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TN#70_FULL_5.3_LR(1)

  • 1. WITH THE COMPLIMENTS OF YOUR MITSUBISHI FUSO DEALER HD Euro delivers NZ Express a smooth solution Dart Freight targets fuel savings with Hybrid Canter Get in quick! Best-selling Canter Tipper price cut! SPRING 2015 ISSUE #70
  • 2. Fuso operators in safe hands 2015 Rosa: enjoy the view! Keith, a 25-year Fuso stalwart with his name on two leading North Island dealerships, was presented – along with his wife Vicki – with the coveted Diamond Dealer award for the excellent performance of his Whangarei branch. Richard and his wife Dianna won this year’s Diamond Dealer parts and service award. The couple run Wellington’s fast-growing parts and service operation Diesel and Equipment Services (DESL), established in 1990. They joined the three-diamond brand in 2013. Fuso NZ national sales manager Mike Davidson said both dealerships “demonstrated outstanding commitment and dedication, which we’ve recognised by our highest accolade”. This was Fuso’s first Diamond Dealer conference; the event has long been established in the Mitsubishi network to acknowledge and celebrate outstanding performance. Sales, parts and service teams attended from the 18 Fuso dealerships, arguably the strongest north-south representation of any truck brand. Fuso managing director Masao Tanuma, who presented the awards, said the ‘We Promise’ commitment is being embedded across the network. “We have challenged ourselves to provide NZ-best customer service and satisfaction, and this year’s winners are leading the way. Our increased investment in a ‘Triple Diamond’ training facility and programme will help us build on that heading into the future.” Richard put DESL’s award down to “great teamwork”. He said: “We’ve always strived for consistency in looking after our customers well. We’ve assembled a strong team to ensure we maintain a high standard through the whole operation.” Read the DESL team story at the back of this issue. Other winners included Truck Specialists Nelson DP Darryl McLean (workshop service), First Commercials DP Ben Tacon and service manager Andrew John (customer service), Truckline Services DP Kelvin Pearson (Fuso value parts), and Kurtis Andrews, Keith Andrews Trucks Auckland (new truck sales). Fuso veteran Keith Andrews, and Richard Dalzell, one of the network’s newest dealers, have been named 2015 Diamond Dealers. NZ Express has recruited four new 6x4 HD Euro air suspension tractor units to deliver a smooth solution to the company’s rising R&M costs. About Fuso Mitsubishi Fuso Truck and Bus Corporation (MFTBC) sells over 170,000 trucks and buses in over 150 countries every year. As part of Daimler, the world’s biggest- selling truck manufacturer, MFTBC has unique access to the best of European and Japanese technology. Fuso history dates back to 1932. Its trucks and buses have been marketed in New Zealand since 1971. More information For further details on the Fuso range and extensive model specs, visit us online at: www.fuso.co.nz Published by Mitsubishi FUSO Heriot Drive, Porirua Ph. 0800 PAYLOAD Issue #70 Spring 2015 BEHIND THE WHEEL Testament to this is the sell-out performance of our new 5.5-tonne Canter Tipper. Big on specs and at a price that’s making our competitors’ eyes water, the FEA55T1 has charged to popularity. The first two shipments are already at work across the country: needless to say, we’ve got more on the way! We’re also taking an industry lead when it comes to aftermarket service, with one of the strongest national networks of any truck brand. Fuso dealerships are united in standing behind our eight ‘We Promise’ customer commitments. Operators have long known they can rely on Fuso trucks. We’re focused on building that confidence through ongoing excellence in service and support. ‘We Promise’ is more than just a slogan. To deliver on it requires unity across the Fuso network, which is why this year we held our inaugural Diamond Dealer conference and awards. The event reinforces the standards we want to maintain nationwide, and recognises those who lead by example. There is also much to be learned from the Fuso family beyond these shores. Fuso NZ managing director Masao Tanuma and I were lucky enough to host a group of New Zealand dealer staff on a visit to Fuso Japan’s Kawasaki factory, which builds trucks bound for New Zealand and other parts of the world. Interestingly, the teams of production line technicians don’t just build a ‘batch’ of the same truck: a Fighter might follow an HD Euro, and so on. There’s a high level of skill and dedication required as the line moves at a slow walking pace, axles, engines and other components being fitted, before the finished truck is put through a high-speed roller test prior to leaving the plant. It’s worth bearing in mind when you flick through the pages of Truck News. I find it particularly satisfying seeing where those trucks might end up: out doing the hard yards for any number of businesses across the country, from Dart Freight’s fuel-saving hybrid Canters to JFC’s hardworking HD Euro Tippers. Meanwhile, I hope to have been able to chew the fat with some of you at the RTF conference at Wigram. If not, I look forward to catching up when I’m on the road; failing that, as always, feel free to give me a ring! Cheers, Mike The transport industry has continued last year’s run of form into the first half of 2015, with truck sales maintaining a high run rate. Northland Keith Andrews Trucks (Whangarei) Jason Chambers, (09) 430 3901 Auckland Keith Andrews Trucks (Manukau) Darren Shaw, (09) 250 2225 Waikato Tidd Ross Todd (Hamilton) Steve Fitter, (07) 849 4839 East Coast Watts Motors (Gisborne) Garth Cranefield, (06) 867 4749 Bay of Plenty Truckline Services (Mt Maunganui) Aaron Loye, (07) 575 3883 Transdiesel (Rotorua) Jim Bowditch, (07) 345 6657 Parts & Services Ltd (Taupo) Neil Roycroft, (07) 378 2673 Hawke’s Bay First Commercials (Napier) Dave Tatton, (06) 843 0538 Taranaki Bell Block Service Centre (New Plymouth) Wayne Jones, (06) 755 2069 Manawatu First Commercials Ltd (Palmerston North) Andrew John, (06) 350 0483 Wellington Diesel & Equipment Services Ltd (Seaview) Gavin Taylor, (04) 589 9885 Tasman/Nelson Truck Specialists (Nelson) Nigel Broadhead, (03) 544 6090 Transmar Services (Blenheim) Simon McDonald, (03) 577 6605 West Coast Prestige Commercial Vehicles – Greymouth Brandon Parkinson, (03) 768 3403 Canterbury Prestige Commercial Vehicles – Christchurch Deane Palmer, (03) 344 4461 South Canterbury Prestige Commercial Vehicles – Timaru Alan (Jack) White, (03) 687 4480 Otago Prestige Commercial Vehicles – Dunedin Mike Dobbinson, (03) 477 9286 Invercargill Prestige Commercial Vehicles – Invercargill Tom Prosch, (03) 214 1325 First-class support on or near your doorstep is essential to keeping you running on all cylinders. Fuso’s nationwide network ensures your truck gets the expert care it deserves. After-sales excellence Fuso force: sales development manager Hugh Peryman (021 487 084), national sales manager Mike Davidson (021 390 359), business development manager Jeff Hazlewood (0274 427 180) Richard and Dianna Dalzell: a big contribution in a short amount of time Improvements include fully automatic climate control, with quick demisting and defogging of all windows: much needed when damp schoolkids climb aboard on a wintry afternoon, or tourists emerge out of the Milford mists! That’s not only a win for passenger comfort; it means greater safety up front, because there’s less condensation on the windscreen, and other windows too. “The new system mixes hot and cold air before it goes into the cabin. The result is drier air, a consistent temperature and defogged windows,” says Fuso sales development manager Hugh Peryman. “Conveniently for drivers, it’s all controlled by a ‘set and forget’ system easily operated from the dash.” Fuso’s 24-passenger Rosa bus has already established a solid reputation in New Zealand. The latest 2015 model builds on that. Keith and Vicki Andrews: extensive experience, outstanding performance
  • 3. The new sales and site manager at First Commercials Hawke’s Bay has experience at almost every level of the trucking industry. “I grew up on a farm and my family ran a seasonal ag-transport business,” says Murray, who enjoyed getting behind the wheel or under the cab to help out. “I did a diesel mechanic apprenticeship out of school, and my OE was spent driving tour buses in Europe. I’ve also driven buses here. Getting to meet people and hear their stories is one of the best parts of the job. “Hawke’s Bay is pretty tight-knit. I’ve got good connections through growing up here. On the service front, trusted relationships are key. I’m looking forward to providing the support I know my friends in the transport industry need, and making some new friends in the process.” Carl Kellett cut his teeth with Fuso over the ditch, as general sales manager for Australia’s largest automotive retail and logistics group Automotive Holdings (AHG). Now he’s relishing the challenge of his new role on home turf as Keith Andrews Trucks sales manager. “I started out selling boats in the mid-90s, becoming sales and marketing director for Genesis Marine. I moved to the Gold Coast in 1997 with Genesis, became general manager for Horizon Motor Yachts in 2008, and switched to cars in 2011 with AHG. After two years, I transferred to the truck side of the business as general sales manager for Daimler. The truck market inspires me, because I’m constantly helping businesses improve their efficiency and profitability. Now I work with a sales team of 23 passionate truck people, from Whangarei to Tauranga, and I’m enjoying every minute! Stuart Turner co-owned a successful East Tamaki business for eight years, and put a strong focus on customer relationships. As Keith Andrews Trucks’ business development manager, he’s tackling his new role with the same outlook. “One of the best aspects of the job is getting to know people and understanding what makes them and their businesses tick, and working to help them become even more efficient. I sold outdoor power equipment for 30 years – chainsaws, leaf blowers, ride-on mowers and the like – and had many long-standing customers over that time,” says Stuart. “I enjoy getting out on the tools, working with my hands. I’ve got a lifestyle block in Runciman [19km south of Manakau] that keeps me busy with an endless list of DIY jobs!” Former Ironman NZ triathlete Mark Townend doesn’t shy away from a challenge. He leapt at the chance to become dealer principal of Taupo’s truck, light vehicle and parts specialists Parts & Services Ltd (PSL). Since then, he has put his accountancy and business management skills straight to work, to help take his 27-strong parts and service team to the next level. “Ensuring the numbers stack up is one thing: to run a strong business, you need to be practical and treat people as you’d like to be treated,” says Mark. “We are well supported by the wider Fuso network and the parts warehouse team in Porirua: that expertise and service is passed on directly to our customers.” Mark started with PSL as administration manager two years ago. “Since taking on my new role, I’ve spent a lot of time analysing how we can better meet the needs of our customers. That’s my main focus, but whenever I get the chance, I’m out on the road in my classic 1971 Triumph TR6!” Former NZ Navy recruit Tim Wilson brings a unique set of skills to the sales team at Prestige Commercial Vehicles in Christchurch. “I earned qualifications in mechanical engineering during my time with the Navy, and progressed to the rank of able marine technician. It was a great experience,” says Tim, who has been through an intensive initiation with the Prestige team to quickly get up to speed with the finer points of the Fuso range – and the local transport landscape. “The key skills I bring are technical know-how, problem-solving and teamwork. I’ve been out talking to operators and drivers, getting to know them and their businesses, and looking at ways I can add value. I’ve been really busy. My wife Adele and I are expecting our first baby soon, so spare time is going to be pretty thin on the ground for a while!” CANTER TIPPER At home in Hawke’s Bay Truckload of experience Iron-clad operation Shipshape down south Right tools for the job New faces across the Fuso network Quick to sign up was 23-year-old entrepreneur Carlos Ter Huurne, who started Auckland-based Ignition Firewood three years ago. Carlos delivers firewood from Pokeno to Massey and last year upgraded from a secondhand Canter to an FEA55T1; business is going so well, he’s thinking about getting another. “The truck has 120,000km on the clock now and it’s been bloody excellent. In that time, I’ve had no issues except for a flat tyre!” The hard-working Canter’s 157hp engine “makes light work of a full 2.8-tonne load, and it’s incredible how easy it is to manoeuvre: the handling is so responsive,” says Carlos. That’s critical to his success, as he delivers to customers in some of Auckland’s steepest suburbs. “The 2.5m wheelbase and 700mm width are just right for backing in and out of narrow driveways. The tight turning circle and the tipping angle work well too.” While Carlos continues to reap the benefits, Fuso business development manager Jeff Hazlewood says the things that really set this “highly-specced” Canter apart from its competitors aren’t immediately apparent. Its ability to deliver up to 370Nm of torque at low revs, which contributes to good fuel economy, is one such attribute. “It’s particularly nimble, too. At just under 4.7m, it’s a tad shorter than comparable trucks, yet still carries a decent load”. The limited slip diff means that even when roughing it in wet and muddy terrain, traction and handling aren’t compromised. All-round disc brakes with ABS and EBD electronic brakeforce distribution also contribute to the truck’s performance in tricky conditions. Jeff points out two other important features that drivers won’t necessarily notice until they really need them. “The heated exterior mirrors give a safe rear view on frosty mornings, and the car-style ‘hill start assist’ prevents the truck moving on a steep hill when the driver’s foot shifts from brake to accelerator”. They’re selling fast, so don’t delay! If you need a hard-working, reliable and economical tipper to help your business, call your local Fuso dealer to take advantage of this fantastic offer. * Plus GST and on-road costs ** For full terms and conditions, go to: fuso.co.nz/canter/Tipper Get your hands on Fuso’s most popular Canter – the FEA55T1 Tipper – for just $39,990*; join the army of operators around the country taking advantage of this economical, reliable, ready-for-work truck. Murray Wellwood First Commercials Napier 027 247 8226 Carl Kellett Keith Andrews Trucks Auckland 027 801 9939 Stuart Turner Keith Andrews Trucks Auckland 027 250 2259 Tim Wilson Prestige Commercial Vehicles Christchurch 027 275 0023 Mark Townend Parts & Services Taupo 021 741 920
  • 4. “Traditionally, we’ve mainly run secondhand trucks. Buying new makes sense for us now, for various reasons,” says operations manager Angus Petrie, who has two new FV470J1 units on the road, with another two on the way. “Repair and maintenance has become very expensive on our older equipment. Since the earthquake, shock absorbers and the like take a lot of punishment, and we get a few cracks in trailers and turntables. “We also wanted to invest for the future by upgrading our fleet. The business is in a good position to do that.” Angus grew up “behind the wheel of a truck”, driving around paddocks on mid-Canterbury farms to help out during the hay and onion seasons. “When it came to getting my licence and the examiner asked me to back through a gateway with a semi-trailer, I did it first time. He turned and asked: ‘done a bit of driving, have you?’” Angus’ involvement in the industry has grown from that moment on. He has worked for NZ Express since 2006: the year his father joined forces with local carriers Wilson Bulk Transport and Philip Wareing Ltd to buy the operation from Lyttelton Port.* NZ Express’ relationship with the port remains strong: it’s the largest road transporter to and from the South Island’s main shipping hub. The company also handles LCL deliveries, bulk container tipping and over-dimensional loads and manages a substantial warehouse operation. “The opportunity was there and we’ve worked hard to grow the business,” says Angus. “We restructured: built up our own fleet and reduced our reliance on owner-drivers, although they remain an integral part of our business. We’ve doubled turnover on about the same number of trucks.” Upgrades to the fleet are now under way. Before choosing Fuso, the company sought advice “from people we respect in the industry, and after talking to Steve Gerrard at [Fuso dealership] Prestige Commercials, everything stacked up”. Angus describes Prestige as “solution oriented”: they lowered the tractor’s turntable to ensure that, with a container-laden trailer in tow, it fits comfortably through the 4.27m-high Port Hills tunnel. An added advantage of the FV470J1’s air suspension is that its chassis sits lower than on springs. While NZ Express offers full South Island coverage, most trucks work around Canterbury and clock up to 40,000km a year. Angus says compared to his older trucks, HD Euro cabs “are very comfortable and don’t rattle over Christchurch’s bumpy roads: our drivers really notice the difference at the end of the day. With a powerful 470hp engine and automated manual gearbox, they’re a user-friendly truck, that’s for sure.” Being ‘user-friendly’ is something NZ Express prides itself on, too. “We like to think there isn’t really anything we can’t do,” says Angus. When the earthquakes wrecked Christchurch in 2011, downing power across much of the region, the company cranked up a generator and was quickly back in business. It provided containers to store gear rescued from unsafe buildings, and continues to play a big part in transporting construction materials into the region. “We built a lot of good relationships over that period. We may not be the cheapest, but we’re good at what we do: after all, service is the main thing we have to sell.” Like many businesses in the region, NZ Express deals with the earthquakes’ after effects on a daily basis at the same time as providing transport solutions for its clients. Its new HD Euros are an investment the company anticipates will deliver on two fronts: reduce the dents to its bottom line caused by mounting R&M costs, and protect the reputation for excellent service its customers rely on. When the time came to upgrade his ageing fleet, NZ Express operations manager Angus Petrie opted for HD Euro. HDEuroFV470JI 6x4 (airsus.) (Current standard spec) Wheelbase (mm) 3,860 GVM (kg) 24,000 GCM (kg) 60,000 Max power (kW/PS) 335/470 Max torque (Nm) 2200 Transmission type 12sp AMT Driving on Christchurch’s uneven roads is tough for man and machine. With both its drivers and its bottom line getting a rough ride, freight transporter NZ Express recruited four new 6x4 HD Euro air suspension tractor units to deliver a smoother solution. *NZ’s oldest transport company? Founded in Dunedin in 1867, NZ Express Transport is possibly New Zealand’s oldest transport company. By 1920, it had 11 branches across the country. The business broke up in the mid 1930s, with a single NZ Express outlet remaining. In 1974, that operation bought Brightlings Transport (coincidentally, also established in 1867). Operating out of Christchurch, the business developed strong links with Lyttelton Port, which bought the outfit in 2005, selling the road transport division the following year.
  • 5. The five FK250H8 trucks play an integral role in a transfer operation overseen by depot manager Murray Sargison. Sixteen hours a day, six days a week, each truck runs a loop collecting empty containers from the port and depositing them at a new storage facility 3km away in Pandora Industrial Park. It’s a practical solution to a problem that came to a head last year. “A flurry of pip-fruit exports inundated the port with more containers than we could handle,” says Murray. “We couldn’t process them quickly enough.” Having a large number of empties onsite, while processing the exports, compounded the issue. This led to a “top-to-bottom” review and a $40 million restructure to ensure this kind of problem doesn’t happen again. “Importers, exporters, transport Fighter FK250H1 (Equivalent current spec) Wheelbase (mm) 4,270 GVM (kg) 10,600 GCM (kg) 20,000 Max power (kW/PS) 184/250 Max torque (Nm) 761 Transmission type 6sp Napier Port depot manager Murray Sargison says Fighter FK250H8 “ticked all the boxes”. He put his new fleet of five “pretty much straight to work.” companies and shipping lines all have their own deadlines; it’s vital we stay on schedule,” says Murray. “With a new process in place, it’s a case of mission accomplished. We are quickly freeing up space and keeping the whole process moving.” While the increased number of trucks going to and fro hasn’t pleased everyone, the port is working with various stakeholders to overcome any issues. It has dedicated a lane for its new Fuso fleet, to ensure container collections don’t disrupt the flow of imports and exports. When it came to getting the right truck for the job, Murray had a clear checklist. He says the Fighter FK250H8 “ticked all the boxes”. “We need economy and reliability first and foremost. It’s a short trip, but long hours. We aren’t carrying a lot of weight – we derated to 9 tonnes – so we don’t need huge power: 250hp does the job comfortably. “Other than setting up the deck for container transport, and putting some numbers on the side, we pretty much put them straight to work.” Each truck carries one 40 foot container or two 20 footers, loaded portside by a top-lift hoist. An iPad in each cab tells the fork hoist operator what’s coming and where it needs to be placed; the new 7.2ha depot can handle around 7,000 containers. “Our drivers are all very experienced, and say they are very happy with the way Fighter gets through the gears and accelerates quickly to traffic speed. They’re really comfortable in the cab, too, with air-con, a good radio and smooth ride.” Napier Port is counting on a smoother ride across its whole operation, with reliability and efficiency critical at every stage. It now handles 4.1 million tonnes annually (over 8% of New Zealand’s total exports by weight), making it the country’s fourth-largest container port by volume behind Auckland, Tauranga and Lyttelton, with 13% greater volume than Wellington, Nelson and Taranaki combined. The turnaround from last year has been decisive, and continues to evolve. The five new Fighters have slotted seamlessly into a plan that has increased not just the port’s efficiency, but also its ability to capitalise on exporters’ growing confidence in its capability. Fifteen major shipping lines operate through Napier Port, giving Kiwi exporters competitive access to global markets. The port handles the highest container volumes in central New Zealand, processing in excess of 250,000 twenty-foot equivalent units per year. Its continued growth has been possible only through careful management of its limited dockside space – and that’s where its new Fuso Fighter fleet comes in.
  • 6. “Fighter has been our truck of choice for the past 20 years,” says Frucor national delivery contract manager Owen Perring. “Its reliability is absolutely critical; it also scores highly on safety, with ABS brakes and excellent stability. It’s economical, too, with very good fuel figures.” Ian Rust, owner-operator of Rust Holdings, couldn’t agree more. A Frucor contractor since 1995, he services the Canterbury region with three curtainside Fighters: two 4x2 and one 6x2. He says: “they’re great trucks, why would I look at anything else?” Fittingly for someone who delivers energy drinks for a living, Ian is a decidedly upbeat character: that might be a big part of the reason he’s made such a success of the opportunity to take on Frucor’s Canterbury delivery runs. “I worked with an FK Fighter in New Plymouth for 16 years, then the chance to take on the bigger contract in Christchurch came up. I haven’t looked back!” Ian moved south in 2011, as the region’s rebuild was getting into gear. Demand for V spiked with the influx of builders and contractors, achieving “double-digit” percentage growth. However, the opportunity in Christchurch is double-edged: Ian has more work, but he must also deal with the challenges that come with a city still in the midst of a large-scale rebuild. His team’s routes change from day to day, and not always as planned. “Road closures pop up without warning and play havoc with our delivery runs,” says Ian. “Sometimes it’s hard to get close to the drop-off point, though these Fighters can fit into some pretty tight places. “They also have great fuel economy around town, so longer detours aren’t hugely expensive; it just means we don’t get to knock off quite so early! There’s a 24-hour turnaround from order to delivery. We like to be on the road early V claims to ‘inspire the unexpected’ – but when you’re responsible for delivering the nation’s favourite energy drink, you don’t want any surprises. That’s why V manufacturer Frucor recommends its contractors buy proven Fuso Fighter trucks. to avoid commuter traffic, and finish before the school run at 3pm”. Ian’s 6x2 averages 28,000km a year and hits the 12-tonne mark on most runs, some way below its 18-tonne GVM. “Even fully loaded, it gets up to the speed limit quickly: then you can just cruise. In my experience, other trucks of a similar size can feel slow, especially if you need to overtake, but not these; not at all.” Ian jokes that the Fighter is such a pleasure to drive and, with air suspension, so comfortable over Canterbury’s often potholed roads, that he’ll turn it into a motorhome once its life as a delivery truck is over. Joking aside, he describes what he does as “a lifestyle job” and says that having good trucks is all part of the attractive working environment that makes hiring new staff a fairly easy task. “I was able to get one guy off a competitor because of pay and conditions. Get in early, get the job done, and you can be home by lunch: that’s pretty appealing.” He adds that Frucor treats its contractors like employees, including annual invites to the staff conference: “this year on the Gold Coast!” “Frucor encourages us to be a part of the business, to work closely with reps and maintain the same high standards of presentation and customer service.” That extends to the fleet of Frucor Fighters working up and down the country. “A truck is a billboard, so it needs to look smart and stand out. With distinctive green livery and the Fuso badge, we have a fleet we can be proud of,” says Owen. Despite a few literal bumps in the road, Ian knows he can rely on his efficient fleet of Fighters to continue to deliver on his and Frucor’s expectations. “And if things go the way they have been, I’ll need another new 6x2 next summer.” Watch this space! Fighter FU281L8 (Current standard spec) Wheelbase (mm) 5,870 GVM (kg) 18,000 GCM (kg) 20,000 Max power (kW/PS) 207/280 Max torque (Nm) 802 Transmission type 6sp Demand for V in Christchurch spiked with the influx of builders and contractors: Ian Rust’s three Fighters are on hand to deliver, whatever obstacles the city’s rebuild throws their way.
  • 7. Sam Fillmore joined his father at the company in 1993 and is now managing director. “Dad started off doing residential landscaping, then through the seventies targeted council contracts to grow the business,” says Sam. “We’ve gradually diversified to cover all aspects of civil construction.” Three years ago, when the company needed a new tipper on the road quickly to fulfill a contract, Sam turned to Fuso. “We didn’t have time to wait for bodybuilders: Keith Andrews Trucks [KAT] delivered.” The Auckland dealership had a new 8x4 HD Euro FS470S1 ready to go, fitted with a 4.7m-long, 12.7m3 capacity high-strength Roc Tuff steel tipper. With a four-axle alloy trailer in tow, the unit hauls 31-tonnes of aggregate or soil. “I was impressed with the service, and the truck proved to be a good, solid piece of kit.” Sam was so impressed that he pointed his new transport manager Mark Stewart in KAT’s direction for more of the same. “Being able to buy a truck and put it straight to work, no hanging around, is a huge advantage when work is in full flow,” says Mark. “It just makes life easier. “The HD Euro’s AMT automated manual transmission is a drawcard, as we do a lot of inner city work. Our drivers prefer an automatic when they’re stopping and starting at traffic lights all the time.” “I like not having to use a clutch all day,” says driver Divend Raj, “and with the 470hp engine, it feels like you have plenty of power, even towing a trailer.” Three new HD Euro FV470K1 units, also with Roc Tuff tippers, are the latest additions to the JFC fleet. The first to join immediately proved itself hauling full loads of aggregate on a 44-tonne sticker between Auckland and Whangarei, then back loading from Whananaki: a 500km-plus round trip. Soon to join the company’s traffic management division is a 6x4 Fighter FN280K2A. “We initially branched out into this area to meet our own needs. Now the work is split 50/50 between our projects and external contracts,” says Sam. As part of its continued growth, three years ago JFC bought Christchurch-based Roading and Drainage, taking its expertise south to help with the post-quake rebuild. While further expansion in the South Island might be on the cards, Sam says Auckland will remain the major marketplace for the next six to seven years. JFC has been a key player on a large number of high-profile infrastructure projects across Auckland and now Christchurch. It does everything from excavation and drainage, to electrical ducting and lighting, to concrete placement and paving. However, its contributions extend beyond bricks and mortar; the company supports a number of community-based organisations, including Ronald McDonald House, Barnardos and the Westpac Rescue Helicopter. “We like to give something back,” says Sam. “At the end of the day, we’re a people-focused company.” Many of Sam’s team have more than ten years with JFC; others have been with the company most of their working lives. Just beginning a new working relationship is a growing fleet of Fuso trucks. Backed by solid service and proven performance, JFC can continue to build with confidence. 6x4 HD Euro FV470K1 (Current standard spec) Wheelbase (mm) 4,300 GVM (kg) 25,400 GCM (kg) 55,000 Max power (kW/PS) 335/470 Max torque (Nm) 2200 Transmission type 12sp AMT John Fillmore started business in 1966 as a one-man, one-truck operation based out of the family farm in Drury, 36km south of Auckland. Today, John Fillmore Contracting (JFC) employs 220 staff, with 280 diggers, rollers, trucks and utes, managed from an 80,000m2 yard in Mangere. READY FOR ACTION Three new HD Euro FV470K1 units with 4.7m-long, 12.7m3 capacity high- strength Roc Tuff steel tippers are the latest additions to the JFC fleet.
  • 8. Essentially, the Canter Eco Hybrid is a Canter Euro with a 40kW electric motor integrated into the DUONIC transmission, saving fuel, reducing on-road emissions. The Euro V turbo diesel delivers up to 110kW. The 40kW electric motor produces its max 220Nm torque instantly, enabling quick acceleration from standstill. Expect to use around 23% less fuel than a standard Canter, depending on the application and the driving conditions; NOx/particulate emissions are 10% less. Around town a Canter Hybrid typically does 5.58km/L, though some operators report up to 7.4. With a year’s diesel, say 40,000km, costing around $10,200, expect to recover the extra purchase cost in around five years. When the electric motor’s not putting power to the road it charges the lithium-ion batteries: kinetic energy from braking and decelerating keeps topping them up. Take-off is quiet and fuel-saving. The batteries power the truck to 8-10 km/h, then the diesel, already idling, cuts in. Depending on battery charge, the motor constantly seeks to reduce the load on the engine to maximise fuel efficiency, the two power sources working together or individually, depending on driving conditions. In essence, the Canter Eco Hybrid does the same job as its diesel cousin. Slight performance differences, such as the powerful but quiet acceleration from standstill and the extra braking effect, take a couple of trips to get used to. Otherwise, it’s no different, and you’ll quickly forget you’re driving a hybrid: until you get to the gas station! Fuso technical services advisor Pete Rees The clean, quiet fuel-saver “We originally chose Fuso because they offered the most competitive package,” says Roger Sowman, who founded the company with his brother-in-law Darren Revell. “We’ve been brand-loyal ever since. They’ve proven to be reliable. Our first Shogun has 1.6 million km on the clock after 16 years and is still going strong; the other has 700,000km.” Dart’s fleet of 15 Fuso trucks – ten diesel Canters, three new Canter Eco Hybrids, and two Shoguns – services Auckland, Northland, Hamilton, Bay of Plenty and Wellington. With the exception of one Wellington-based Canter, the trucks operate out of Papatoetoe in South Auckland, the Shoguns running line-haul to the capital. The three Eco Hybrid HEV60E2 trucks have got to work over the past 12 months. Each averages around 1,000km a week, with the first having clocked 50,000km. “We saw how the hybrids could reduce our running costs,” says Roger. “We’re still compiling our figures and we expect them to be in line with our projected fuel savings.” The Eco Hybrid uses up to 23% less fuel than a diesel Canter. A hybrid averaging 5.58km per litre over 50,000km currently saves more than $2,600. After about five years, or around 250,000km, those savings go directly to the operator’s bottom line. “Our Canters normally do around 400,000km before we roll them over,” says Roger. “We’ll have achieved a decent saving if we retire the hybrids at the same point.” Two of Dart’s hybrids are fitted with 30m3 box bodies; one has 17m3 capacity. The alloy bodies are custom- designed with protective padding and multiple tie-down options. “For us, it’s about volume rather than weight. We don’t carry heavy loads, but I’ve lost count of how many couches we’ve delivered over the years – they’re probably the most popular item.” Having quickly adjusted to the hybrid’s features such as idle stop-start, when the engine cuts out at standstill to save fuel, Dart’s drivers are enjoying the new trucks. “They like that they’re quieter, and are impressed with the DUONIC transmission, which is also in our latest diesel Canters; it’s really smooth, and great when you’re crawling in traffic.” Roger and Darren are too busy to get behind the wheel themselves these days: “we try to be as hands-on as possible, but there’s always more paperwork!” says Darren. In the meantime, their trusted Fuso fleet helps to ensure that delivery schedules and service standards are maintained. Alongside the likes of Dart’s long-serving Shoguns, which continue to deliver a strong return on investment, the newly recruited Canter Eco Hybrids are in line to achieve considerable cost savings into the future. Canter Eco Hybrid HEV60E2 (Current standard spec) Wheelbase (mm) 3,400 GVM (kg) 6,000 GCM (kg) 9,500 Max power (kW/PS) 110/157 Max torque (Nm) 370 Transmission type 6sp DUONIC Dart Freight has relied on Fuso consistency since starting business in 1996 – and it hasn’t been let down. Now the furniture delivery specialist is targeting greater fuel savings with the addition of three Canter Eco Hybrids to its fleet. Dart Freight co-owners Darren Revell (pictured) and Roger Sowman, already impressed by their “extremely reliable” Canter fleet, added three Canter hybrids to deliver the same great performance and even greater savings.
  • 9. “We wanted to own that niche and, once we targeted it, we steamed forward,” says Rob. “We used to deliver to anyone, from hotels to fish and chip shops. Our competitors now focus on that general market, which leaves the top end open to us.” That doesn’t mean the company can rest on its laurels; service levels must remain second to none. Seven Canter FEB60G2 trucks, introduced over the past three years into a predominantly second-hand fleet, are helping ensure continuing high standards. “I’ve bought two new Canters every year since 2012, and number eight is on the way. We were running into too many problems with our used trucks. It’s a nightmare if a truck breaks down. For us, reliability is key. We’re trusted to deliver top-quality produce in top condition, on time. “I looked around and Canter was the only small truck that fully met our needs. We can drive it on a regular car licence – which is great, because it’s so hard finding drivers with HT tickets – and still carry the freight volumes we need.” Operations manager Stephen Ward says drivers are especially impressed with the six-speed DUONIC transmission. “Our trucks each cover 300-500km a week around Auckland and Hamilton, often through heavy traffic. Our drivers say the auto is so easy and smooth.” With a 3.85m wheelbase, 1.67m front track, and a 13m turning circle, they also say the FEB60G2 is easy to manoeuvre. “On each truck we’ve installed 5.5m by 2.1m custom-built refrigerated box bodies that are designed to house up to 300 crates,” says Rob. “The crates fit snugly alongside and on top of each other to restrict movement in transit, while leaving room for airflow. We won’t always reach a full four-tonne load; for us, it’s more about maximising volume than weight.” To ensure The Produce Company meets its customers’ complete needs, Rob has progressively expanded the company’s product line, even bringing some production in-house to maintain quality levels. “We have a butchery on site, plus a manufacturing plant where we make our own chutneys and sauces. Basically whatever our customers need, we do our best to provide to the highest standard.” Alongside restaurant deliveries, the company supplies luxury produce to super yachts: “a market which grew off the back of the 2003 America’s Cup in Auckland, when we provided fresh ingredients for the teams’ chefs.” “We also fly some Kiwi delicacies to the Pacific Islands for yacht crews to pick up when they arrive; once over there, they can’t get the quality we provide. That’s a nice little side-earner.” Whether providing caviar for the high seas, or perfect pink eye fillets to high- end eateries, The Produce Company is enjoying the sweet taste of success on the back of a smartly targeted business model. At the front line, its fleet of Fuso Canters is ensuring service matches supply. Canter FEB60G2 (Current standard spec) Wheelbase (mm) 3,850 GVM (kg) 6,000 GCM (kg) 9,000 Max power (kW/PS) 110/157 Max torque (Nm/lbft) 370 Transmission type 6sp DUONIC When Rob McPhee took over The Produce Company in 2001, it was a small fruit and vegetable supplier with three full-time staff. Fast-forward 14 years and Rob has around 100 employees on his payroll, with a fleet of 18 trucks delivering high-end groceries to Auckland’s leading restaurants and gourmet consumers. PRODUCING THE GOODS The Produce Company owner Rob McPhee and transport manager Gurjant Singh have plenty to smile about, with a reliable fleet of Canters helping to ensure consistently high standards of service and supply
  • 10. Fighter FK281M1 (Current standard spec) Wheelbase (mm) 5,540 GVM (kg) 13,500 GCM (kg) 20,000 Max power (kW/PS) 207/280 Max torque (Nm) 802 Transmission type 6sp “If it fits in the back of a truck, we’ll get it to wherever it needs to go,” says commercial transport manager Wayne Moody. “Apart from dangerous goods, which we’re not set up for, there’s not a lot we don’t do.” Growth wasn’t the original intention when brothers David and Gary Conroy started the home removal company in 1972, with two trucks. Fast-forward 43 years and the picture’s very different. The company shifts more than 146,000m3 of new furniture, joinery and household effects a year within NZ: that amount would stack 30m high on a rugby field! Commercial clients range from the likes of Big Save Furniture to TradeMe vendors. The company also handles corporate relocations, third-party logistics, and major construction and shop-fitting projects. “It’s a challenge to manage all of that. We need to stay on top of our game,” says Wayne, who joined Conroy in 1987 as a delivery driver behind the wheel of a 4x2 FM Fuso. “We plan more and structure runs to minimise the distances our trucks travel without a full load.” Over the years, distribution centres have been added in Auckland, Wellington, Christchurch and Tauranga. A “tentative” move into Brisbane, helping relocate emigrating Kiwis, has expanded into Townsville, Sydney, Melbourne and Perth. While the scale of the operation is international, the focus remains true to the company’s roots as “a family business moving families”. Wayne believes that being headquartered in a smaller city such as Napier helps reinforce the “community values” that run throughout the company. He adds that the lifestyle helps: “people love living here!” Conroy has kept much of its truck servicing local. “We dealt with DPS for years before First Commercials took over. The same techs and parts people are still there doing a great job; they have heaps of experience and an excellent reputation around town. Most of our fleet goes through them.” Wayne has long been a Fuso fan: “they just keep going; some in our fleet got close to 1million km before being retired. They’re bulletproof!” “They’re also great trucks to help young guys get into the industry. They are good to drive, but not hard to drive. They’re uncomplicated, never have gearbox issues, and they are very comfortable too.” With recruiting new staff an ongoing struggle, Wayne says the company takes care to look after its employees. “We like to help people progress,” he says. “Some who started with after-school jobs are now full-timers with Class 5 licences. We generally assign one truck to one driver, which they appreciate and it makes life easier for us. Those in a Fuso have no complaints at all.” Wayne’s latest Fighter joins ten others, two Canters, and six Shoguns in Conroy’s ranks: the mix reflects the range of jobs the company specialises in. With the scale of the operation providing a sizeable logistical challenge, getting the right trucks is essential. Fuso makes life easier for Conroy by keeping drivers happy and performing reliably to deliver the “trouble-free moving experience” the company has built its name on. When you do it all, you need a tool for every job. Napier-based Conroy Removals operates a door-to-door service for Kiwi and Aussie customers, delivering pretty much anything wherever it needs to be. Since the 70s, a mix of Canter, Fighter and Shogun trucks have remained prominent in Conroy’s 76-truck fleet, with a new Fighter FK281M1 4x2 one of the latest recruits. Commercial transport manager Wayne Moody picks up a Fighter FK281M1 from local dealership First Commercials Napier. The truck joins ten other Fighters, two Canters, and six Shoguns in Conroy Removals’ national fleet.
  • 11. Layton spent his school holidays spraying gorse with a hose and gun, helping out his dad, Ross, who started the Marton-based company. He joined the business full-time in 1969, taking over the reins eight years later. “It’s in my blood and I really enjoy the work,” says Layton. “I’ve built strong relationships with my customers. My dad worked for some of their grandfathers, and I value those connections.” While advances in technology means Layton no longer uses hand-held spray guns, he says the need for reliable equipment is as true now as when his father was driving his trusty Austin Gypsy. Layton’s trusted truck of choice is the 4WD Fuso Canter. He bought his first in 2004 after talking to friends in the industry, who had “nothing but good things to say” about the truck. He bought a second in 2008 and has recently added two new FGB60C1 units to complete a four-strong Fuso line-up. “They’re just bloody good trucks!” says Layton. “We work the transmissions hard, at low speeds and high revs, and we’ve never had any problems. The traction is really good. We put on tractor-grip tyres and head out across the paddock, no worries. “Apart from regular wear and tear on filters, bushes and things like that, we don’t have to worry about anything. We make sure all of our equipment is well maintained. It’s very weather- dependent work, so we sometimes have only a small window to get a job done. Our trucks need to be ready to go.” The trucks work across Wanganui and Rangitikei. Fitted with 18m boom pumps and 2,000-litre tanks, each Canter hauls two tonnes when fully loaded: “the 157hp engine has more than enough grunt”. A computer in the cab regulates flow rate to match the speed of the truck. The booms themselves have been modified with hydraulic ends “so that we can turn around on a hill without having to raise them up; otherwise they’d get stuck in the ground and snap off!” Apart from being dictated by the weather, the work schedule is regular from year to year, says Layton. He’s developed a loyal customer base and employs two full-time staff, plus two part-timers – including his son – who help on weekends and during the September to February peak season. “We mostly spray cereal and vegetable crops, pasture paddocks and dairy feedlots. There’s plenty of work to go around and I’m pretty happy with where we are at the moment,” he says. With the business fast approaching its 60th anniversary, Layton is well positioned to keep delivering the same reliable service that generations of customers have enjoyed; he has a fleet of trucks proven to deliver on a reputation he’s worked hard to uphold. Canter 4x4 FGB60C1 (Current standard spec) Wheelbase (mm) 2,815 GVM (kg) 6,000 GCM (kg) 9,500 Max power (kW/PS) 110/157 Max torque (Nm) 370 Transmission type 5sp manual Going strong since 1958, Farm Chemical Supplies (Rangitikei) Ltd has built a name for reliability. To help ensure that reputation remains intact, owner Layton Hammond and his agricultural spraying team have come to rely on Fuso’s tough 4WD Canter to get the job done. FOLK Rod Johnson Born into a farming family, the Mount Maunganui salesman grew up around big machines; he’s worked with them ever since. He bought his first truck in the early 70s and spent 18 years as an owner-operator, carting logs, produce and general freight around the North Island. “I enjoyed a lot about the industry, but eventually I just wanted to try something new.” That became a 16-year stint selling heavy equipment to construction, forestry and civil engineering companies – again spending long hours out on the road. “There can’t be too many in the region I haven’t travelled over the years,” says Rod. “As I’ve got older, it’s become more about finding a better work-life balance.” Despite the large territory he covers as one half of Keith Andrews Trucks’ Mount Maunganui sales team, Rod says the job he’s had since 2012 gives him that balance. It’s also enabled him to get back to an industry he’s always had a strong affinity with. “Trucking is an honest business; most people are in it because they want to be. I enjoy being part of that; it’s great to get positive feedback about a truck I’ve sold. “Mark Ellerington and I serve Bay of Plenty and the East Coast, from Coromandel down to Opotiki and inland to Turangi. It’s a busy role and I work long hours, but I get to come home most nights.” Home is a three-acre Rotorua block, with three beef cattle “to make sure the freezer is well stocked”. Once Rod has clocked off for the day, and there’s nothing that can’t wait to be fixed on the farm, he’ll take a walk with his dog Samson, a Rhodesian Ridgeback. “He just lies in the sun all day, then charges around in the evening!” Driver Keith Breuer demonstrates the hydraulic ends of Farm Chemicals’ truck-mounted booms, designed “so that we can turn around on a hill without having to raise them up”. A computer in each cab – visible to the right of business owner Layton Hammond – matches chemical spray flow rate to the speed of the truck.
  • 12. DESL founder Richard Dalzell has been servicing trucks from his Seaview-based workshop for the past 25 years. In 2013, the workshop became Wellington’s authorised Fuso parts and service outlet. “That was a really proud moment for us,” says Richard. “Fuso recognised the reputation we’ve built in the local industry for excellence and integrity. We know what it takes to get the job done, and how important it is that we get it done right, first time.” Along with First Commercials Ltd in Palmerston North and Napier, DESL completes comprehensive sales, parts and service coverage for Fuso operators across the lower North Island. “Everyone prefers to deal with someone that they trust,” says Richard. “We have long-running relationships with the likes of Downer, Fulton Hogan, and the Wellington Regional Council; they’re all answerable to tight deadlines and strict budgets. No-one wants to have trucks out of action.” Fulton Hogan regional services manager Paul McGuire is one customer who keeps coming back. “Richard and his team have always looked after us,” he says. “They’ll bend over backwards to keep disruption to a minimum. A lot of our maintenance is scheduled and warranty-related, but when something unexpected crops up, they always turn the job around as fast as possible.” Less than 25km from Fuso’s Porirua warehouse, DESL parts manager Sam Cooper can promise customers same-day deliveries on parts in stock. Service manager Gavin Taylor ensures the whole operation runs smoothly. “We give our guys the power to make There’s a major buzz about Wellington right now – and not just Beehive banter. In June, NZTA announced a three-year $1.4 billion investment in the region’s transport network. With such a high level of activity, local businesses such as Diesel & Equipment Services have an important role to play in keeping things trucking along. CAPITAL CONNECTIONS A FUSO truck for every application + wide chassis To contact us call 0800 PAYLOAD or visit www.fuso.co.nz GVM (kg) / GCM (kg) Wheel base (mm) Axles Max power (kW / PS) Max torque (Nm ) Transmission Model type Model code CANTER EURO 5,000 /8,500 2,800 4x2 110 / 157 370 6sp Duonic Narrow cab FEA50C2 5,500 /9,000 2,500 4x2 110 / 157 370 5sp manual Narrow cab FEA55B1 5,500 /9,000 2,500 4x2 110 / 157 370 5sp manual Narrow cab tipper FEA55T1 5,000 /8,500 2,800/3,400 4x2 110 / 157 370 5sp manual Standard cab FEB50C1/E1 5,000 /8,500 2,800 4x2 110 / 157 370 6sp Duonic Standard cab FEB50C2 6,000 /9,000 3,400/3,850 4x2 110 / 157 370 5sp manual Standard cab FEB60E1/G1 6,000 /9,000 3,400/3,850 4x2 110 / 157 370 6sp Duonic Double cab FEW60E2/G2 6,000 /9,000 3,400/3,850 4x2 110 / 157 370 6sp Duonic Standard cab FEB60E2/G2 6,000 /9,500 3,850 4x2 110 / 157 370 6sp Duonic Standard cab FEB60G4 6,000 /9,500 2,800 4x2 110 / 157 370 5sp manual Tipper FEC60T1 6,500 /10,000 2,800 4x2 110 / 157 370 5sp manual Tipper FEC65T1 7,500 /11,000 3,850 4x2 110 / 157 370 5sp manual Standard cab FEB75G1 7,500 /11,000 3,850 4x2 110 / 157 370 6sp Duonic Standard cab FEB75G2 8,550 /12,050 3,850 4x2 129 / 184 430  5sp manual Standard cab+ FEC85G1 8,550 /12,050 3,850 4x2 129 / 184 430  6sp Duonic Standard cab+ FEC85G2 8,550 /12,050 4,300 4x2 129 / 184 430  5sp manual Standard cab+ FEC85H1 8,550 /12,050 4,300 4x2 129 / 184 430  6sp Duonic Standard cab+ FEC85H2 8,550 /12,050 4,750 4x2 129 / 184 430  5sp manual Standard cab+ FEC85K1 8,550 /12,050 4,750 4x2 129 / 184 430  6sp Duonic Standard cab+ FEC85K2 5,000 /8,500 3,400 4x2 110 / 157 370 6sp Duonic Narrow double cab FEW50E2 7,500 /11,000 3,400 /3,850 4x2 110 / 157 370 6sp Duonic Double cab FEW75E2/G2 6,000 /9,500 2,815 4x4 110 / 157 370 5sp manual 4WD FGB60C1 6,500 /10,000 2,815 4x4 110 / 157 370 5sp manual 4WD FGB65C1 6,000 /9,500 3,415 4x4 110 / 157 370 5sp manual 4WD FGB60E1 6,500 /10,000 3,415 4x4 110 / 157 370 5sp manual 4WD FGB65E1 6,000 /9,500 3,415 4x4 110 / 157 370 5sp manual 4WD D/cab FGW60E1 6,500 /10,000 3,415 4x4 110 / 157 370 5sp manual 4WD D/cab FGW65E1 7,500 /11,000 3,850 4x2 110 / 157 370 5sp manual Double cab FEW75G1 8,550 /12,050 3,850 4x2 129 / 184 430  6sp Duonic Double cab FEW85G2 CANTER ECO HYBRID 6,000 /9,500 3,400 4x2 110/157 370 6sp Duonic Standard cab HEV60E2 6,000 /9,500 3,850 4x2 110/157 370 6sp Duonic Standard cab HEV60G2 7,500 /11,000 3,400 4x2 110/157 370 6sp Duonic Standard cab HEV75E2 7,500 /11,000 3,850 4x2 110/157 370 6sp Duonic Standard cab HEV75G2 FIGHTER EURO 10,600 /20,000 4,270 4x2 184 / 250 761  6sp manual FK250H1 10,600 /20,000 4,870 4x2 184 / 250 761  6sp manual FK250K1 13,500 /20,000 5,210 4x2 184 / 250 761  6sp manual FK250LZ1 10,600 /15,000 5,210 4x2 184 / 250 761  6sp auto FK250L2A 13,500 /15,000 5,210 4x2 184 / 250 761  6sp auto FK250LZ2A 13,500 /20,000 5,210 4x2 207 / 280 802  6sp manual Air suspension FK281L1 13,500 /20,000 5,550 4x2 207 / 280 802  6sp manual Air suspension FK281M1 16,000 /25,000 4,280 4x2 207 / 280 802  6sp manual FM280H1 16,000 /25,000 5,550 4x2 207 / 280 802  6sp manual FM280M1 16,000 /32,000 4,280 4x2 207 / 280 802  9sp manual FM289H1 16,000 /25,000 5,550 4x2 207 / 280 802  6sp auto Air suspension FM281M2A 16,000 /32,000 5,550 4x2 207 / 280 802  9sp manual Air suspension FM281M1 23,500 /34,000 4,300 6x4 207 / 280 802  9sp manual FN280K1 23,500 /34,000 4,300 6x4 207 / 280 802  6sp auto FN280K2A 24,000 /34,000 6,530 6x4 207 / 280 802  6sp auto Air suspension FN281U2A 24,000 /34,000 6,530 6x4 207 / 280 802  9sp manual Air suspension FN281U1 18,000 /20,000 5,870 6x2 207 / 280 802  6sp manual Air suspension FU281L1 18,000 /20,000 6,200 6x2 207 / 280 802  6sp manual Air suspension FU281M1 22,400 /25,000 6,210 6x2 207 / 280 802  6sp manual Air suspension FU281R1 23,200 /34,000 6,530 6x2 207 / 280 802  9sp manual Air suspension FU281U1 23,200 /34,000 6,530 6x2 207 / 280 802  6sp auto Air suspension FU281U2A HD EURO 16,000 /40,000 3,800 4x2 291 / 413 2031  12sp AMT Air suspension FP410G1 24,000 /60,000 3,860 6x4 335 / 470 2200  12sp AMT Tractor, air sus FV470J1 25,400/55,000 4,300 6x4 335 / 470 2200  12sp AMT 6 rod FV470K1 24,000 /55,000 4,300 6x4 335 / 470 2200  12sp AMT Air suspension FV470K2 24,000 /50,000 6,380 6x4 291 / 413 2031  12sp AMT Air suspension FV410T1 30,800 /55,000 5,870 8x4 335 / 470 2200 12sp AMT 6 rod FS470S1 30,800 /55,000 5,870 8x4 335 / 470 2200  12sp AMT Air suspension opt FS470S2 ROSA BUS JP05 6,285 /7,000 4,550 110 / 157 441  6sp  auto Coach Rosa 6,285 /7,000 4,550 110 / 157 441  6sp  auto Commuter Rosa The DESL team with their Fuso Diamond Dealer Award front and centre, just like their commitment to customer service. Back l-r: Phil Norden, Sam Cooper, Alana Watkins, Trevor Marriner, Richmond Fleming, John Dolding, Matthew Schofield. Front l-r: Gavin Taylor, Glen O’Keeffe, Dianna Dalzell, Stella the dog, Richard Dalzell. a lot of the day-to day decisions themselves,” says Richard. “We invest in ongoing training, which, aligned with the guys’ experience, gives me the confidence to delegate responsibility when necessary.” His wife Dianna, who has been involved in the business since it began, believes that taking a personal interest in staff is equally important. “It’s the little things that count,” says Dianna. “It creates an open, friendly work environment and that shows in the service we offer.” DESL’s longest-serving mechanic, Phil Norden, has been with the business for 16 years, which says plenty about the work environment, not to mention the quality of the sausage rolls Dianna supplies when staff birthdays roll around, with baked scones a tradition every Thursday! That level of loyalty and trust is not won overnight. DESL customers can be assured that their trucks are in the hands of a team with the experience to know exactly what’s required to get the job done on time.
  • 13. The Fuso dealer network Whangarei; (Sales) Keith Andrews Trucks, 09 430 3900 Auckland; (Sales) Keith Andrews Trucks, 09 250 2222 Hamilton; (Parts & Service) Tidd Ross Todd 07 849 4839, (Sales) Keith Andrews Trucks, 07 850 9284 Rotorua; (Parts & Service) Transdiesel Ltd 07 345 6657 Tauranga; (Parts and Service) Truckline Services 07 575 3883, (Sales) Keith Andrews Trucks 07 572 2060 Taupo; (Parts & Service) Parts & Services Ltd 07 378 2673 New Plymouth; (Parts & Service) Bell Block Service Centre 06 755 2069, (Sales) W R Phillips Ltd Commercial 06 755 2069 Palmerston North; (Sales) First Commercials 06 355 9192 Gisborne; (Sales) Watts Motors 06 867 4749 Hawke’s Bay; (Parts & Service) First Commercials 06 843 0538 Wellington; (Parts & Service) Diesel & Equipment Services Ltd 04 589 9885, (Sales) First Commercials 06 355 9192 Nelson; (Parts & Service) Truck Specialists Nelson 03 544 6090, (Sales) Prestige Commercial Vehicles 03 544 9580 Blenheim; (Parts & Service) Transmar Services 03 577 6605 Greymouth; (Parts & Service) Prestige Commercial Vehicles 03 768 3403 Christchurch; Prestige Commercial Vehicles 03 344 4900 Timaru; (Parts & Service) Prestige Commercial Vehicles 03 687 4650 Dunedin; (Parts & Service) Prestige Commercial Vehicles 03 477 9286 Invercargill; (Parts & Service) Prestige Commercial Vehicles 03 214 1325 “I’ve bought two new Canters every year since 2012, and number eight is on the way. For us, reliability is key. We’re trusted to deliver top-quality produce in top condition, on time.” – Rob McPhee, The Produce Company “Even fully loaded, it gets up to the speed limit quickly: then you can just cruise. In my experience, other trucks of a similar size can feel slow, especially if you need to overtake, but not these; not at all.” – Ian Rust, Frucor contractor “I was impressed with the service, and the truck proved to be a good, solid piece of kit.” – Sam Fillmore, John Fillmore Contracting