Kim Glover has over 10 years of experience in accounts payable, accounts receivable, and collections roles. She has a proven track record of improving cash flow by reducing collection times and securing vendor discounts. Glover is highly skilled in accounting software such as Navision, QuickBooks, and Excel. She has consistently taken initiative to implement process improvements and build strong relationships with customers and vendors.

1. Kim Glover
619 Marigold Drive  Vis ta, CA 92083
760.443.1085 kyg21@icloud.com
SENIOR ACCOUNTS PAYABLE / ACCOUNTS RECEIVABLE SPECIALIST
Over 10 years of success improving cash flow and vendor / customer relations
 Consistent track record of reducing collection timeframes and seizing vendor discounts to improve cash flow.
 Regularly praised for attention to detail and the ability to build strong business relationships with vendors and
customers.
 Practiced in ensuring accuracy and compliance to complex contractual agreements.
 Highly computer proficient. Well-versed in Navision, iRepo, Recovery Database Network, Paylocity,
QuickBooks, Excel, TigerPaw, BJ Murray, American Contractor, Yardi, Macola, MS Office and Outlook .
 Noted for developing and implementing revised processes and procedures that shorten cycle times.
 Strong negotiator able to achieve ‘win-win’ results with customers and vendors.
 Ensured contractual compliance and improved collection timeframes in the construction
industry.
 Lowered DSO (Days Sales Outstanding) 32% despite an economic downturn for a
manufacturing company.
 Managed full cycle Accounts Receivable and Accounts Payable functions for multiple
apartment complexes for a property management firm.
CORE COMPETENCIES
Accounts Payable & Receivable Recording & Reporting Cash Flow Management
Contractual Compliance Credit & Collections Cash Receipt Posting
Complex Billing Cash Reconciliation Relationship Management
Risk Management Bank Account Reconciliation Payroll Processing
PROFESSIONAL EXPERIENCE
Del Mar Recovery Solutions, Carlsbad, CA (1/2017 – Current)
Collections / Credit Specialist
Responsible for all collection functions including collections calls, researching, tracking and resolving accounting or
documentation problems/discrepancies. High volume cash application averaging $500,000 per week.
Successes & Achievements:
 Quickly mastered the tools necessary to perform all duties.
 Immediately able to take on additional duties by creating new procedures to improve efficiencies.
The Ken Blanchard Companies, Escondido, CA (5/2016 – 10/2016)
Accounting Clerk III (Temporary Assignment)
Performed general accounting duties as they relate to reviewing processing and maintaining of records. Compiled
invoices and credit memos using Navision accounting software. Verified accuracy of data against client
contracts/purchase orders and company price lists.
Successes & Achievements:
 Recognized for facilitating a smooth transition of responsibilities during the period of downsizing.
 Took the initiative to expand my role by reviewing existing policy and procedures.

2. KIM GLOVER / PAGE TWO
My Office, San Diego, CA (7/2010 – 5/2016)
Accounting Assistant
Process Company invoices in TigerPaw Accounting Software System. Post cash payments and perform collections
procedures to bring delinquent accounts current. Maintain organized, accurate, and efficient business records.
Successes & Achievements:
 Assumed role at a time when no formal accounting processes/procedures were in place and set-up many
recording/reporting systems that greatly enhanced operations and reduced DSO.
 Improved collections by developing a detailed report providing management with ‘at a glance’ view of all
delinquent accounts.
Kimco Realty, Vista, CA (11/2009 – 5/2010)
Collections Specialist (Temporary Assignment)
Communicated with delinquent account holders, acquired sensitive financial information, and set-up new payment
plans for outstanding balances. Recorded new information and completed follow-up until final account settlement.
Successes & Achievements:
 Communicated effectively with business owners, established trust and rapport, and became known as a fair
advocate for debt settlement.
 Recognized as a client focused individual who met needs of others impacted by the economy and set -up
alternative payment plans that resulted in successful account resolution.
Randall International, Carlsbad, CA (3/2008 – 10/2009)
Accounts Receivable Specialist
Single-handedly performed all Accounts Receivable and Collections functions for over 200 customers. Prepared
invoices, collected and posted all revenue, reconciled accounts, and performed month-end closing. Held weekly
meetings with company President to report on collections progress and items that required further attention.
Successes & Achievements:
 Lowered DSO 32% from 68 to 46 days despite an economic downturn.
 Decreased size of Receivable’s Aging report by 30% within first three months in the position.
 Created report that provided management with ‘at a glance’ view of all collections activities and current status.
San Diego Erosion Control, San Marcos, CA (8/2005 – 3/2008)
Accounting Assistant (Staff Accountant)
Prepared and processed invoices for construction industry accounts. Performed collections functions, posted cash,
credit, and check payments, and made bank deposits. Authorized to disburse payment checks for the company,
tracked depreciation, and maintained business records.
Successes & Achievements:
 Invoiced up to 5 construction properties at a time and serviced company’s largest customer, which involved
invoicing/collecting of up to $300K monthly.
 Promoted from Staff Accountant to Accounting Assistant, trained new personnel, and authorized to cut checks.
Garden Communities, San Diego, CA (9/2000 – 8/2005)
Accounts Receivable / Accounts Payable Specialist
Performed all accounting functions for up to 5 apartment complexes that housed up to 1,500 units. Processed
accounts payable/receivable for construction accounts, maintained cash management spreadsheet and administered
Nextel Communication System for both construction and property management divisions of the company.
Successes & Achievements:
 Selected to train and mentor newly hired accounts payable/receivable personnel.
 Assumed increasingly higher levels of responsibility and promoted to AP Lead for exemplary job contributions.

3. EDUCATION & TRAINING
Certificate in Computerized Office Systems and MS Office Applications
Southwest Business College, San Marcos, CA
Studies towards BA
Palomar College, San Marcos, CA