Tijana Gagic worked as a Market Developer for Coca-Cola Hellenic Serbia from January 2014 to present. Through on-the-job experience and training programs, she gained skills in sales, negotiation, building customer relationships, merchandising, and order generation. As one of the top performing Market Developers, she improved the region through her dedication and selling competencies. However, she decided to leave Coca-Cola Hellenic Serbia due to personal reasons. Her regional sales manager, Srdjan Ivanovic, highly recommends her for any position requiring skills in sales, negotiation, and relationship building.

1. Dear Sir or Madam,
In addition youcan find information regarding Capabilities of Tijana Gagic who working as Market
Developer forCoca-Cola Hellenic forSerbian market from 30. January 2014 to this days.
In previous working experience Tijana Gagic gained professional knowledgeand skills forselling
Beverages, negotiation withcustomers and building strong relationship with customers through on the job
experience in different sales channels and through specific training programs (listed below):
 Induction Program (Portfolio,Marketplace, Sales Route, Company Procedures, BPMS)
 Merchandising program (Positioning, PBS, Coolers, Displays)
 Basic selling skills (Outlet activation,Planned sales call)
 Order generation
 Beverages Academy ( SSD, Water, Juice, Energy)
 OBPPCTraining program, REDand PoS
 IFSA iPad training
 Retail Math
 Negotiation skills
 Speed selling training program
 Dealing withobjections
 5 Steps of selling process
 5 Steps of sales call (SMART objective)
 HoReCa Academy
 Beer Academy
Tijana is one of our best performing Market Developers and she improved region with her dedication and
selling competences. Tijana decided to left her position in Coca-Cola Hellenic Serbia due to personal
reasons.
Sincerely I recommend Tijana for any position where she can improve bussiness using her selling,
negotiation and building relationship skills.
For any additional information I am at your disposal.
Regards,
Srdjan Ivanovic ,Regional sales manager – HoReCa region
Adress: CCH Srbija, Batajnicki drum 14-16, Belgrade
Cellular: +381698433476
e-mail: srdjan.ivanovic@cchellenic.comBeograd,01.09.2016.