This document summarizes Freeman Dickie's Master Thesis Defense which took place on March 28th, 2012 in Rotterdam. The defense committee consisted of Corné A. Hulst, René Naudts, and Maurice Jansen. The thesis focused on identifying bottlenecks and inefficiencies associated with the Nacala Development Corridor in Mozambique. Through interviews, observation, and data collection and analysis at the ports and along the transport network, the research aimed to produce solutions to improve corridor performance. Key findings included delays at the port and along rail and trucking routes. The thesis concluded that improving hinterland accessibility and separating the port authority role from terminal operations could help address issues.

1. Freeman Dickie
Master Thesis Defense
Defense Committee: Corné A. Hulst,
René Naudts
Maurice Jansen
28th
March 2012, Rotterdam

2. 2

3.  Container terminal manager; never been on the
other end of the supply chain;
 Ignored interdependency of port operations and
hinterland accessibility;
 Mixture of roles in the current port model.
3

4.  Status quo & Modus operandi
 Problem definition
 Research methodology
 Research results:
◦ Corridor bottlenecks
 Conclusion and
 Recommended solutions
4

5. 5

6. 6
•CDN Port
•CDN Rail
•CDN-CEAR

7. A mixture of both the
•Landlord model
•P.A. owns the infrastructure
•Lease infrastructure to private organization
•Private organization invests in superstructure & hires own labor
•Service port model
•P.A is a public administrative body
•P.A owns and maintains infra and superstructure
•Hires own labor to operate
Port User Port Authority Operator
OPERATIONS
CONTRACT
15YEAR
CONCESSIO
N
CONTRACT
MOZAMBICAN GOVERNMENT
•Own the infrastructure
SHIPPING LINES
AND AGENTS
•Vessel schedule
•Operations
planning
•Stowage plans
OPERATIONS
EXECUTION
PORT
OPERATOR
(CDN)
•Owns handling
equipment
•Subcontracts
labor
PORT AUTHORITY
(CDN)
•Pilotage
•Collect dues
•Own & manage
superstructure
CFM
49%
SDCN
51%

8. 8

9. 9

10.  An evaluative research focused on identifying
and producing solutions for inefficiencies
and bottleneck situations associated with the
Nacala Development Corridor.
10

11. 11

12. 12
Conclusions and
Recommendations
LITERATURE
REVIEWED
•Port governance models
•Gateways & corridors
•Transport bottlenecks
•P.A. roles & duties
•Port selection criteria
•Port performance & KPIs
DESIGN RESEARCH
•Identify key areas
•Identify bottlenecks
•Design research tools
•Questionnaire
•Observation tool
DATA
COLLECTION
•Qualitative
•Quantitative
•Interviews
•Desktop research
•Observation
DATA
ANALYSIS
•Compare with
established KPIs
•Compared with
desired outcome
•Study growth
trends

13. 13

14. Where the dyke is lowest, water runs over it first. Be
alert to the weakest point or weakest link in a chain.
Famous Dutch saying
14

15. 15

16. 16

17. 17
Arrivalatport
Startm
aneuvering
Arrivalatberth
O
perationsstart
O
perationsfinish
Leave
berth
Leave
port
12-19-11 22:20 12-19-11 22:48 12-19-11 23:54 12-20-11 7:00 12-21-11 18:40 12-21-11 20:30 12-21-11 21:22
Total time
Waiting time 0.47 hours
Maneuvering time 1.1 hours 0.86 hours
Berthing time
Productive time
Idle time 7.1 hours 1.8 hours
49.33 hours
44.6 hours
35.67 hours
CMA CGM Pacific Trader voy. SW440N
Delays : 12.3hours
Truck operations
Railway delays

19. 19

21. 21
Shippers consider how the transport network is
integrated into their supply chain when deciding on
port choice
The quality of service and hinterland accessibility brings
trade partners theoretically closer or more distant. Langen
(2009)

22.  Bottleneck- a phenomenon where the performance or
capacity of an entire system is limited by a single or
limited number of resources.
Wikipedia
22

23.  Regulatory
◦ CDN should assume the full role of P. A
◦ Separate self from terminal operations
◦ Focus more on hinterland accessibility, and commercial
activities
23

24. 24