This document discusses user errors with medical devices and how to conduct a Failure Modes and Effects Analysis (FMEA) focused on user errors. It recommends expanding the traditional FMEA process to include a task analysis to understand user behaviors and identify potential use errors. A 12-step process is outlined for conducting a use error-focused FMEA, including forming a team, conducting a task analysis, brainstorming potential use errors, analyzing effects and assigning severity and probability ratings to derive risk levels and priorities. The goal is to identify design changes that can eliminate or reduce risks from use errors.
Despite efforts from IT practitioners as well as from IS researchers to assist organizations in adopting IT, a majority of IS projects fail.
What is the state of the art in "failing"? Is it getting better? Do we learn from our mistakes?
Learn all about it in this presentation.
Interaction Design for Medical Systems (Whitepaper)Elizabeth Bacon
This "Interaction Design for Medical Systems" whitepaper was authored by Elizabeth Bacon, Chief Design Officer at Devise. It aims to introduce the best practices of interaction design to medical systems professionals in order help them improve the core processes of product development. Devise stands ready to help in this noble cause—please get in touch to inquire about consulting and training services.
Complex User Interfaces Don't Need to Be...ComplexGfK User Centric
Some user interfaces (UIs) can be designed to be incredibly simple and easy to use, whereas other UIs need to incorporate and support some level of complexity, whether it be the agent's screen design for a call center or the user workflow for system admins on enterprise applications. All too often, UIs are painted with broad brush strokes in terms of simple vs. complex.
This webinar presentation addresses the following questions:
• Where does 'complexity' come from?
• What 'complexity' is unavoidable?
• What 'complexity' is avoidable, and how can you avoid it?
UX Research: What They Don't Teach You in Grad SchoolGfK User Centric
Three case studies on UX techniques and methodologies that will inspire, amaze, and possibly strike fear. But, through it all, lessons learned from the field and fundamentals of UX research will be presented. The goal is to depart with practical perspectives and sufficient rigor to guide a course towards a customer aware corporate strategy.
*Please note we had technical difficulties during the Q&A so we were unable to 'close out' properly but the presentation was recorded without issue.*
Presentation slides from Usability Professionals Association Conference (UPA 2010) in Munich, May 26 2010. Please email me for more context and details.
We will discuss how to measure and improve long-term user performance in contact centers, best practices in designing contact center UIs, and key considerations when launching new contact center applications. This presentation is for anyone who works with high-volume contact centers and organizations with substantial back office transaction processing.
Despite efforts from IT practitioners as well as from IS researchers to assist organizations in adopting IT, a majority of IS projects fail.
What is the state of the art in "failing"? Is it getting better? Do we learn from our mistakes?
Learn all about it in this presentation.
Interaction Design for Medical Systems (Whitepaper)Elizabeth Bacon
This "Interaction Design for Medical Systems" whitepaper was authored by Elizabeth Bacon, Chief Design Officer at Devise. It aims to introduce the best practices of interaction design to medical systems professionals in order help them improve the core processes of product development. Devise stands ready to help in this noble cause—please get in touch to inquire about consulting and training services.
Complex User Interfaces Don't Need to Be...ComplexGfK User Centric
Some user interfaces (UIs) can be designed to be incredibly simple and easy to use, whereas other UIs need to incorporate and support some level of complexity, whether it be the agent's screen design for a call center or the user workflow for system admins on enterprise applications. All too often, UIs are painted with broad brush strokes in terms of simple vs. complex.
This webinar presentation addresses the following questions:
• Where does 'complexity' come from?
• What 'complexity' is unavoidable?
• What 'complexity' is avoidable, and how can you avoid it?
UX Research: What They Don't Teach You in Grad SchoolGfK User Centric
Three case studies on UX techniques and methodologies that will inspire, amaze, and possibly strike fear. But, through it all, lessons learned from the field and fundamentals of UX research will be presented. The goal is to depart with practical perspectives and sufficient rigor to guide a course towards a customer aware corporate strategy.
*Please note we had technical difficulties during the Q&A so we were unable to 'close out' properly but the presentation was recorded without issue.*
Presentation slides from Usability Professionals Association Conference (UPA 2010) in Munich, May 26 2010. Please email me for more context and details.
We will discuss how to measure and improve long-term user performance in contact centers, best practices in designing contact center UIs, and key considerations when launching new contact center applications. This presentation is for anyone who works with high-volume contact centers and organizations with substantial back office transaction processing.
Appealing to users: developing usable & desirable devicesTeam Consulting Ltd
Julian Dixon, Team's Director of Human Factors, delivered this presentation at the 2nd World Pre-filled Syringes Summit in Washington in September 2012
BOS 3651, Total Environmental Health and Safety Managemen.docxarnit1
BOS 3651, Total Environmental Health and Safety Management 1
Course Learning Outcomes for Unit II
Upon completion of this unit, students should be able to:
7. Examine management tools necessary to implement effective safety management systems.
7.1 Discuss the need for a safety management system to focus on serious injuries and fatalities.
7.2 Explain how human behavior and workplace processes combine to create the potential for
serious injuries.
Reading Assignment
Chapter 3:
Innovations in Serious Injury and Fatality Prevention
Chapter 4:
Human Error Avoidance and Reduction
Chapter 5:
Macro Thinking: The Socio-Technical Model
Unit Lesson
Serious injuries and human error play pivotal roles in the success of any accident prevention effort. The costs
and other consequences created by accidents dictate the need for changes that will ensure a reduction in
their occurrence. Discussing serious injuries and human error in this unit will better prepare us to tackle the
details of safety management systems and ANSI/AIHA Z10 in subsequent units.
UNIT II STUDY GUIDE
Serious Injury Prevention
and Human Error Reduction
Safety pyramid based on H. W. Heinrich’s study of industrial accidents. “Heinrich’s Law”
proposed that for every major injury 29 minor injuries and 300 noninjury incidents occur
(Heinrich, 1931).
BOS 3651, Total Environmental Health and Safety Management 2
UNIT x STUDY GUIDE
Title
In the course textbook, Manuele (2014) challenges the notion that if we eliminate all the minor injuries, the
severe injuries will be taken care of as well. The accident pyramid concept first proposed by H.W. Heinrich in
the 1930s has been embraced by safety professionals for decades.
Manuele (2014) presents some compelling evidence that perhaps we need to focus on the top of the pyramid
rather than the bottom. His research has demonstrated that incident frequency may have been reduced over
the past several decades, but severity has not decreased proportionately. He also shows that serious injuries
most often occur in nonroutine and nonproduction activities.
On what do safety professionals focus most of their prevention efforts? Routine and production activities! Of
course, increased exposure increases the risk, but if we are not experiencing serious injuries in these routine
operations, maybe we have them under control and should focus more of our efforts on the nonroutine. Keep
in mind that one fatal injury can quickly undo years of safety program building.
Trying to identify the nonroutine operations is reminiscent of former Secretary of Defense Donald Rumsfeld’s
“known knowns and unknown knowns” comments from a few years ago. Or was it “known unknowns”?
Whatever—the point is that we need to examine our safety culture to see if it supports identification of the
unknowns. Is incident reporting supported by policies that do not place blame? Does the incident investigation
...
Applying the Science of High Reliability to Improve Operations and Increase...Health Catalyst
Principles of high reliability have been a strategic focus for many hospitals and healthcare systems. Still, significant disruptions, such as the COVID-19 pandemic, often push strategic initiatives aside or categorize them as “not important right now.” However, high-reliability organizations (HROs) principles and practices are essential in uncertain times to support operations and organizational resilience.
Fran Griffin, an independent consultant with over 25 years of experience in healthcare—specializing in the areas of patient safety, quality improvement, and high reliability—discusses the characteristics of HROs and how to apply these principles in both expected and unexpected situations. Fran discusses approaches to process design and analysis, movement from “Safety 1 to Safety 2,” and the impact on organizational culture. She also shares strategies for self-assessing an organization’s progress on the high-reliability journey.
After this webinar, attendees will be able to:
-Describe how high-reliability practices support operations in both expected and unexpected situations.
-Summarize key concepts from Safety 2 approaches.
-Apply self-assessment methods to their organization.
-Identify opportunities for design and redesign using HRO principles.
Presentation at STC Technical Communication Summit, 2013 - #stc13. This presentation explores how to embed concepts in DITA task topics without breaking the DITA semantic structure. Includes theory and practical elements drawn from real current projects.
Running Head Personal Reflection1Personal Reflection1.docxjeanettehully
Running Head: Personal Reflection 1
Personal Reflection 1
Personal Reflection
By
Anil Kumar Bandi
Professor Dr. Giovanni Silvestri
University of Cumberlands
Emerging Threats & Countermeas (ITS-834-07)
Abstract
This practical connect assignment is based on my learnings and take-aways from this course. This paper addresses the various aspects of my learnings and how I can apply the learnings in my workplace. Further, major learnings and some important concepts that I have learnt have been discussed. Importance of security issues of IT systems have been discussed as well.
Information Technology has started to affect all aspects of human life in various manners. The impact of this is that IT has become an integral part of the lives of everyone in their professional as well as personal space. As a professional working with the development of IT, my job as a software engineer requires me to have a detailed knowledge of all the changes that are being introduced in the area of information technology and the new tools that have been developed for assisting the professionals in the technical area.
I took up this course for the sake of increasing and expanding my knowledge in the different areas of implementing IT services at a workplace. Through the course, I learned about the different types of security measures that are important for a company. I learned about some of the basic types of attacks that can happen on the companies like the one I work for. I also understood about the ways in which the hackers and cyber attackers have changed their ways of stealing data and information and the measures that an IT professional can take in order to protect the information of their company from such attacks (Stallings, 2016).
One of the most important concepts that I leaned from this course is about the details of developing a security unit IT system. As the nature of the cyber-attacks has become much diverse than it was a few years back, installing firewalls on the IT unit cannot guarantee a complete protection from these kinds of attacks. Apart from this, there are many new kinds of attacks that have started to be practiced because it is difficult to detect them for a system administrator like the DDoS attacks. Through this course, I learned about some of these types of attacks and the ways in which the effect of such attacks can be mitigated while ensuring that the threats are reduced for the future as well (Graham et al., 2016).
Another important aspect of IT that I learned about in the course that I found very interesting was that of the protection of National Infrastructure. through the course, I learned that there are much complicated and sophisticated systems that the various national departments of the country are using. Considering that these systems affect the life of the common people due to the abundance of information stored in them, the security of these systems be a major challenge. However, in order to overcome ...
Often, Service Design approaches can ask too much of an organization too soon. The difficulty is how to implement the opportunities uncovered from customer journey mapping. We recognize that companies work in silos and don’t change quickly. We’ve come up with ways to guide organizations through prioritized decision-making that will result in a meaningful change to the customer experience.
This webinar will focus on sharing consulting experiences and thoughts on how organizations can adopt Service Design in a manner that focuses effort and drives measurable business outcomes which work within existing organizational structures.
For a Better Agent Experience in Contact Centers, Press 1 NowGfK User Centric
Designing the agent desktop for effectiveness, efficiency, and satisfaction.
Join us for a fast-paced and illustrated tour of user interface solutions for common user experience challenges in call center agent desktop software.
It’s a lot easier to provide a top-notch customer experience when your service agents have top-notch software. While every business and call center is unique, there are surprising similarities in the pain points, feature requests, and “blue sky” wish lists that we encounter when we work with businesses to improve the software used in their call centers.
We’ll cover typical problems, telltale symptoms, and mockups of solution ideas for each, including benefits, drawbacks, and important considerations for the proposed solutions.
As we present these ideas, we’ll also describe techniques that can help you to:
o Discover what’s working well today, what’s not, and why
o Design a “best case” user interface that minimizes errors, inefficiency, and frustration
o Validate and fine-tune the design to ensure that it will have the desired effect
o Implement the design through a prioritized approach, providing interim improvements that cumulatively lead to the full agent desktop vision
Appealing to users: developing usable & desirable devicesTeam Consulting Ltd
Julian Dixon, Team's Director of Human Factors, delivered this presentation at the 2nd World Pre-filled Syringes Summit in Washington in September 2012
BOS 3651, Total Environmental Health and Safety Managemen.docxarnit1
BOS 3651, Total Environmental Health and Safety Management 1
Course Learning Outcomes for Unit II
Upon completion of this unit, students should be able to:
7. Examine management tools necessary to implement effective safety management systems.
7.1 Discuss the need for a safety management system to focus on serious injuries and fatalities.
7.2 Explain how human behavior and workplace processes combine to create the potential for
serious injuries.
Reading Assignment
Chapter 3:
Innovations in Serious Injury and Fatality Prevention
Chapter 4:
Human Error Avoidance and Reduction
Chapter 5:
Macro Thinking: The Socio-Technical Model
Unit Lesson
Serious injuries and human error play pivotal roles in the success of any accident prevention effort. The costs
and other consequences created by accidents dictate the need for changes that will ensure a reduction in
their occurrence. Discussing serious injuries and human error in this unit will better prepare us to tackle the
details of safety management systems and ANSI/AIHA Z10 in subsequent units.
UNIT II STUDY GUIDE
Serious Injury Prevention
and Human Error Reduction
Safety pyramid based on H. W. Heinrich’s study of industrial accidents. “Heinrich’s Law”
proposed that for every major injury 29 minor injuries and 300 noninjury incidents occur
(Heinrich, 1931).
BOS 3651, Total Environmental Health and Safety Management 2
UNIT x STUDY GUIDE
Title
In the course textbook, Manuele (2014) challenges the notion that if we eliminate all the minor injuries, the
severe injuries will be taken care of as well. The accident pyramid concept first proposed by H.W. Heinrich in
the 1930s has been embraced by safety professionals for decades.
Manuele (2014) presents some compelling evidence that perhaps we need to focus on the top of the pyramid
rather than the bottom. His research has demonstrated that incident frequency may have been reduced over
the past several decades, but severity has not decreased proportionately. He also shows that serious injuries
most often occur in nonroutine and nonproduction activities.
On what do safety professionals focus most of their prevention efforts? Routine and production activities! Of
course, increased exposure increases the risk, but if we are not experiencing serious injuries in these routine
operations, maybe we have them under control and should focus more of our efforts on the nonroutine. Keep
in mind that one fatal injury can quickly undo years of safety program building.
Trying to identify the nonroutine operations is reminiscent of former Secretary of Defense Donald Rumsfeld’s
“known knowns and unknown knowns” comments from a few years ago. Or was it “known unknowns”?
Whatever—the point is that we need to examine our safety culture to see if it supports identification of the
unknowns. Is incident reporting supported by policies that do not place blame? Does the incident investigation
...
Applying the Science of High Reliability to Improve Operations and Increase...Health Catalyst
Principles of high reliability have been a strategic focus for many hospitals and healthcare systems. Still, significant disruptions, such as the COVID-19 pandemic, often push strategic initiatives aside or categorize them as “not important right now.” However, high-reliability organizations (HROs) principles and practices are essential in uncertain times to support operations and organizational resilience.
Fran Griffin, an independent consultant with over 25 years of experience in healthcare—specializing in the areas of patient safety, quality improvement, and high reliability—discusses the characteristics of HROs and how to apply these principles in both expected and unexpected situations. Fran discusses approaches to process design and analysis, movement from “Safety 1 to Safety 2,” and the impact on organizational culture. She also shares strategies for self-assessing an organization’s progress on the high-reliability journey.
After this webinar, attendees will be able to:
-Describe how high-reliability practices support operations in both expected and unexpected situations.
-Summarize key concepts from Safety 2 approaches.
-Apply self-assessment methods to their organization.
-Identify opportunities for design and redesign using HRO principles.
Presentation at STC Technical Communication Summit, 2013 - #stc13. This presentation explores how to embed concepts in DITA task topics without breaking the DITA semantic structure. Includes theory and practical elements drawn from real current projects.
Running Head Personal Reflection1Personal Reflection1.docxjeanettehully
Running Head: Personal Reflection 1
Personal Reflection 1
Personal Reflection
By
Anil Kumar Bandi
Professor Dr. Giovanni Silvestri
University of Cumberlands
Emerging Threats & Countermeas (ITS-834-07)
Abstract
This practical connect assignment is based on my learnings and take-aways from this course. This paper addresses the various aspects of my learnings and how I can apply the learnings in my workplace. Further, major learnings and some important concepts that I have learnt have been discussed. Importance of security issues of IT systems have been discussed as well.
Information Technology has started to affect all aspects of human life in various manners. The impact of this is that IT has become an integral part of the lives of everyone in their professional as well as personal space. As a professional working with the development of IT, my job as a software engineer requires me to have a detailed knowledge of all the changes that are being introduced in the area of information technology and the new tools that have been developed for assisting the professionals in the technical area.
I took up this course for the sake of increasing and expanding my knowledge in the different areas of implementing IT services at a workplace. Through the course, I learned about the different types of security measures that are important for a company. I learned about some of the basic types of attacks that can happen on the companies like the one I work for. I also understood about the ways in which the hackers and cyber attackers have changed their ways of stealing data and information and the measures that an IT professional can take in order to protect the information of their company from such attacks (Stallings, 2016).
One of the most important concepts that I leaned from this course is about the details of developing a security unit IT system. As the nature of the cyber-attacks has become much diverse than it was a few years back, installing firewalls on the IT unit cannot guarantee a complete protection from these kinds of attacks. Apart from this, there are many new kinds of attacks that have started to be practiced because it is difficult to detect them for a system administrator like the DDoS attacks. Through this course, I learned about some of these types of attacks and the ways in which the effect of such attacks can be mitigated while ensuring that the threats are reduced for the future as well (Graham et al., 2016).
Another important aspect of IT that I learned about in the course that I found very interesting was that of the protection of National Infrastructure. through the course, I learned that there are much complicated and sophisticated systems that the various national departments of the country are using. Considering that these systems affect the life of the common people due to the abundance of information stored in them, the security of these systems be a major challenge. However, in order to overcome ...
Often, Service Design approaches can ask too much of an organization too soon. The difficulty is how to implement the opportunities uncovered from customer journey mapping. We recognize that companies work in silos and don’t change quickly. We’ve come up with ways to guide organizations through prioritized decision-making that will result in a meaningful change to the customer experience.
This webinar will focus on sharing consulting experiences and thoughts on how organizations can adopt Service Design in a manner that focuses effort and drives measurable business outcomes which work within existing organizational structures.
For a Better Agent Experience in Contact Centers, Press 1 NowGfK User Centric
Designing the agent desktop for effectiveness, efficiency, and satisfaction.
Join us for a fast-paced and illustrated tour of user interface solutions for common user experience challenges in call center agent desktop software.
It’s a lot easier to provide a top-notch customer experience when your service agents have top-notch software. While every business and call center is unique, there are surprising similarities in the pain points, feature requests, and “blue sky” wish lists that we encounter when we work with businesses to improve the software used in their call centers.
We’ll cover typical problems, telltale symptoms, and mockups of solution ideas for each, including benefits, drawbacks, and important considerations for the proposed solutions.
As we present these ideas, we’ll also describe techniques that can help you to:
o Discover what’s working well today, what’s not, and why
o Design a “best case” user interface that minimizes errors, inefficiency, and frustration
o Validate and fine-tune the design to ensure that it will have the desired effect
o Implement the design through a prioritized approach, providing interim improvements that cumulatively lead to the full agent desktop vision
With the increasing focus on globalization of products and services, the need to understand user experience in distant markets is more urgent. However, conducting global user research can be confusing and is a significant risk of time and resources. In this webinar, we talk through several methods for global research. We’ll present these various methods and the tradeoffs and considerations for choosing one method over another. We’ll also step through the elements of success in conducting a global study – from planning to results.
This webinar is not about localization or globalization of user interfaces, it will instead focus on methods and practices for how one conducts successful global user research.
User Centric is now a part of GfK! Read about our eye tracking services by visiting http://www.gfk.com/solutions/ux/eye-tracking/Pages/Eye-tracking.aspx
It’s a well-known fact that eye tracking can provide some interesting insight into how people process information. But how can user experience professionals determine if eye tracking is indeed a useful addition to their studies? Our complimentary webinar, “No, But Really, Do I Need Eye Tracking?,” addressed this subject by discussing the benefits of eye tracking and the proper application of the method.
During the webinar, Aga Bojko, VP, User Experience, spoke candidly about when to use and, perhaps more importantly, when not to use eye tracking. Bojko described both qualitative and quantitative types of findings that can be obtained with eye tracking research, and explained how to decide whether or not stakeholders benefit from this method. This presentation outlines example situations in which eye tracking is most effectively utilized, from determining the ease of new drug label differentiation from existing labels to evaluating which package design will be most effective on a shelf.
Strategies for Improving the Readability of Printed TextGfK User Centric
Guest Presenter Chris Nicholas, Language Technologies, Inc. and ReadSmart LLC, presents broad-ranging research demonstrating that subtle changes to word spacing, text size, and line endings substantially improve reading comprehension during a webinar hosted by User Centric. The complimentary webinar, “Reading between the Words: Strategies for Improving the Readability of Printed Text,” on April 25 introduced the benefits of ReadSmart, a unique technology that has a big impact on the user experience.
Backed by over 40 years of research from cognitive science, linguistics, neuroscience, psychology and computer science, ReadSmart® works by making small variations to the spacing between letters, spaces, words, size of letters and words and line endings based on the linguistic, psychological and informational properties of the text. There is no change to vocabulary, word order or grammar - layouts, fonts, punctuation, sentences and other structures are unchanged as well as the total amount of space used. Although these sophisticated modifications to the composition of the text are very subtle, the results -- improved reading -- are unambiguous and powerful. Through dozens of research studies in the science underlying ReadSmart, reading abilities including comprehension, speed and persuasiveness improve dramatically, for both good and poor readers. Not limited to the English language, ideal applications of Readsmart include instructions for use, policy and procedures, direct mail, advertising, textbooks, and digital and mobile publishing.
How to Select an Electronic Health Record System that Healthcare Professional...GfK User Centric
In recent years, Electronic Health Records (EHRs) have been promoted by industry and government as a means of improving patient care and controlling costs. However, actual adoption of EHRs has been lower than expected due to general resistance related to implementation costs, security, privacy, and systems integration. Recent studies have shown, however, that many of these adoption barriers pale in comparison to basic usability and productivity concerns. Simply put, healthcare professionals have found many EHRs too difficult to use.
Why has EHR usability remained an issue even as more organizations deploy these systems? To explore this topic, User Centric inspected dozens of publicly available Requests for Proposal and procurement guidelines for EHRs to learn how usability was addressed. This inspection revealed that EHR usability was overlooked or only marginally mentioned in nearly all of the documents. Only three documents discussed usability or user experience in any substantive way. Thus, there was a gap between the need for improved usability in EHRs and a lack of usability criteria in the EHR procurement cycle.
To bridge this gap, User Centric proposes an approach for specifying usability requirements and assessing EHR systems relative to these requirements. The User Centric white paper, "How to Select an Electronic Health Record System the Healthcare Professionals Can Use," identifies a five-step process for specifying and measuring the usability of EHR systems. These steps are intended to help guide selection of an EHR that meets the criteria for high levels of effectiveness, efficiency, and subjective satisfaction among healthcare providers. User Centric believes that EHR systems selected in this manner are more likely to be adopted, meet the needs of their users, and reduce the chance of usability-related abandonment.
Usability Guidance for Improving the User Interface and Adoption of Online P...GfK User Centric
During December 2008 and January 2009, the user experience research firm User Centric conducted an independent comparative usability study of two existing online personal health record applications,
Google Health and Microsoft HealthVault. (Neither Google nor Microsoft commissioned or participated in this study in any manner.) During this study, 30 participants completed key tasks using each PHR application and provided qualitative feedback, ratings and preference data on five specific dimensions:
Overall usability, utility (usefulness of features), security, privacy and trust. Participants performed up to seven tasks on both Google Health and Microsoft HealthVault, which included three tasks that explored each application’s unique features. Midway through the study, a third PHR application, MyMedicalRecords.com, was added to gather additional qualitative data.
The majority of study participants found PHRs to be useful and stated that they had an interest in building their own PHRs after the study. Overall, participants indicated that they found Google Health more usable
because navigation and data entry of health information was easier than on the other applications.
Participants said that the Google Health application utilized more familiar medical terminology and provided a persistent health information profile summary.
User Centric has identified trends based on an analysis of the study data.
Adv. biopharm. APPLICATION OF PHARMACOKINETICS : TARGETED DRUG DELIVERY SYSTEMSAkankshaAshtankar
MIP 201T & MPH 202T
ADVANCED BIOPHARMACEUTICS & PHARMACOKINETICS : UNIT 5
APPLICATION OF PHARMACOKINETICS : TARGETED DRUG DELIVERY SYSTEMS By - AKANKSHA ASHTANKAR
micro teaching on communication m.sc nursing.pdfAnurag Sharma
Microteaching is a unique model of practice teaching. It is a viable instrument for the. desired change in the teaching behavior or the behavior potential which, in specified types of real. classroom situations, tends to facilitate the achievement of specified types of objectives.
Muktapishti is a traditional Ayurvedic preparation made from Shoditha Mukta (Purified Pearl), is believed to help regulate thyroid function and reduce symptoms of hyperthyroidism due to its cooling and balancing properties. Clinical evidence on its efficacy remains limited, necessitating further research to validate its therapeutic benefits.
These simplified slides by Dr. Sidra Arshad present an overview of the non-respiratory functions of the respiratory tract.
Learning objectives:
1. Enlist the non-respiratory functions of the respiratory tract
2. Briefly explain how these functions are carried out
3. Discuss the significance of dead space
4. Differentiate between minute ventilation and alveolar ventilation
5. Describe the cough and sneeze reflexes
Study Resources:
1. Chapter 39, Guyton and Hall Textbook of Medical Physiology, 14th edition
2. Chapter 34, Ganong’s Review of Medical Physiology, 26th edition
3. Chapter 17, Human Physiology by Lauralee Sherwood, 9th edition
4. Non-respiratory functions of the lungs https://academic.oup.com/bjaed/article/13/3/98/278874
Colonic and anorectal physiology with surgical implications
There is No Such Thing as User Error
1. There is no such thing as User Error
PRESENTER:
Gavin Lew Korey Johnson
Managing Director Associate Director
User Centric, Inc. User Centric, Inc.
MODERATOR: #uxlunch
Pamela Stoffregen-Gay
Sr. Marketing Mgr. Join the discussion!
User Centric, Inc. @UserCentricInc
49. Questions?
PRESENTER:
Gavin Lew Korey Johnson
Managing Director Associate Director
User Centric, Inc. User Centric, Inc.
glew@usercentric.com kjohnson@usercentric.com
#uxlunch
Up next:
Conducting Longitudinal Mobile Studies
Tuesday, Aug 21, 12:00 PM CDT Join the discussion!
www.usercentric.com/webinars @UserCentricInc
49
Editor's Notes
Engineers/Designers often build to a spec (set of bullets) Context can easily be lost But, no one wants to create something that is confusing
The usual suspects who commit Use Errors are Healthcare Professionals [NEXT] Physician Assistants, Nurses, and Physicians are highly trained individuals. They tend to commit use errors. They tend to be the user when a hazardous situation occurs… Sometimes leading to catastrophic results and possibly device recall. [NEXT]
Learn in UX research… Engineers are often removed from the user experience Lack of context
Medical Device Reports
Seven approaches are commonly employed to estimate probabilities: ⎯ use of relevant historical data; ⎯ prediction of probabilities using analytical or simulation techniques; ⎯ use of experimental data; ⎯ reliability estimates; ⎯ production data; ⎯ post-production information; ⎯ use of expert judgment.
FDA and regulators require special attention be paid to all catastrophic harm severities reqardless of likelihood estimates being low. (such as improbable) They have seen too many manufacturers low balling the likelihood estimates.
Lowers in acceptability as the line goes down
This paper seeks to evolve the process and take it to the next level The critical outcome of the FMEA with a Task Analysis is a list of potential use errors. However, these potential use errors are limited to what can be ideated in the brainstorming activity. All too often, these brainstorming activities occur in a closed office environment or even worse, sometimes conducted without the device!
Situations are better with more robust environments Painted mannequins and customized to expected use conditions. The sim lab can develop indication-specific clinical scenarios that would exhibit patient outcomes that any failures may cause.