SlideShare a Scribd company logo
HUH?? Threadless? Community based online t-shirt store Members submit t-shirt designs online each week  to be voted by the community The most popular 4 picked for production ,[object Object]
Designers of the winning entries receive 2000$ plus 500$ for every reprint.,[object Object]
Community Types of Virtual Community High self-centrality  of consumption activity Insider Devotee Weak social ties  to community Strong social ties  to community Mingler Tourists Kozinets, R. V. 1999.  E-tribalized marketing?: the strategic implications of virtual communities of consumption. European Management Journal, 17(3), pp. 252-264 Low self-centrality of consumption activity
Community Sizzle Young, Trendy,Colourful,Interactive
Community Trialogue Customer as a partner Degree of customisation What can companies learn?
Trialogue
Trialogue Customer as a partner Degree of customisation Community What can companies learn?
Customer as a Partner Consumer involvement Customer =  a co-creator Reduce costs  of NPD Customer =  a resource Customer = source of market information ,[object Object]
Interact (IDIC)Nambisan, S. 2002. Designing Virtual Customer Environments for New Product Development" Toward a Theory. Academy of Management Review, 27 (3) pp. 392-413
Customer as a Partner Promotion Street team ,[object Object]
  Customer as a promoterWord of Mouth
Community Trialogue Customer as a partner Degree of customisation What can companies learn?
Degree of Customisation Differentiate (IDIC) Identify (IDIC) Customise (IDIC) Individual Mass Customisation
Community Trialogue Customer as a partner Degree of customisation What can companies learn?
What can companies learn? Cultivate the community!

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Theadless E-Marketing Initiative Presentation

  • 1.
  • 2.
  • 3.
  • 4. Community Types of Virtual Community High self-centrality of consumption activity Insider Devotee Weak social ties to community Strong social ties to community Mingler Tourists Kozinets, R. V. 1999.  E-tribalized marketing?: the strategic implications of virtual communities of consumption. European Management Journal, 17(3), pp. 252-264 Low self-centrality of consumption activity
  • 5. Community Sizzle Young, Trendy,Colourful,Interactive
  • 6. Community Trialogue Customer as a partner Degree of customisation What can companies learn?
  • 8. Trialogue Customer as a partner Degree of customisation Community What can companies learn?
  • 9.
  • 10. Interact (IDIC)Nambisan, S. 2002. Designing Virtual Customer Environments for New Product Development" Toward a Theory. Academy of Management Review, 27 (3) pp. 392-413
  • 11.
  • 12. Customer as a promoterWord of Mouth
  • 13. Community Trialogue Customer as a partner Degree of customisation What can companies learn?
  • 14. Degree of Customisation Differentiate (IDIC) Identify (IDIC) Customise (IDIC) Individual Mass Customisation
  • 15. Community Trialogue Customer as a partner Degree of customisation What can companies learn?
  • 16. What can companies learn? Cultivate the community!
  • 18. References Kozinets, R. V. 1999.  E-tribalized marketing?: the strategic implications of virtual communities of consumption. European Management Journal, 17(3), pp. 252-264 Nambisan, S. 2002. DEsigning Virtual Customer Environments for New Product Development" Toward a Theory. Academy of Management Review, 27 (3) pp. 392-413 Threadless, 2010. Threadless. [Online] Available at: www.threadless.com [Accessed 2 March 2010].