Social media marketing refers to the process of promoting a brand, product, or service through social media platforms such as Facebook, Twitter, Instagram, LinkedIn, and others. It involves creating and sharing content, engaging with followers, and analyzing performance to reach and engage with a target audience.
Social media planning is the process of developing a strategy for social media marketing. It involves identifying goals, selecting the right social media platforms, determining target audiences, creating a content calendar, and defining metrics to measure success. By planning ahead, businesses can create a cohesive social media presence that aligns with their overall marketing goals and helps them reach their target audience more effectively.
A successful social media marketing campaign requires a deep understanding of the target audience, knowledge of the platforms, creative content creation, and consistent engagement. By planning and executing a social media marketing strategy, businesses can build brand awareness, drive traffic to their website, and ultimately increase sales and revenue.
Best Practices in Brand Portfolio StrategyFullSurge
A tutorial workshop on the best practices in brand portfolio strategy prepared for and facilitated on behalf of The Institute for the Study of Business Markets (ISBM).
A keynote talk by Dave Chaffey at Technology for Marketing and Advertising 2012 in London. Explains 7 Steps for creating an integrated social media strategy based around the Smart Insights
Workshop for Brand Leaders to help define your brand positioning statement, brand concept and organizing big idea.
https://beloved-brands.com/brand-positioning/
You can find the Social Media Proposal for Real Estate . We are leading digital marketing agency and provides you best Digital services at very affordable price.
Social media marketing refers to the process of promoting a brand, product, or service through social media platforms such as Facebook, Twitter, Instagram, LinkedIn, and others. It involves creating and sharing content, engaging with followers, and analyzing performance to reach and engage with a target audience.
Social media planning is the process of developing a strategy for social media marketing. It involves identifying goals, selecting the right social media platforms, determining target audiences, creating a content calendar, and defining metrics to measure success. By planning ahead, businesses can create a cohesive social media presence that aligns with their overall marketing goals and helps them reach their target audience more effectively.
A successful social media marketing campaign requires a deep understanding of the target audience, knowledge of the platforms, creative content creation, and consistent engagement. By planning and executing a social media marketing strategy, businesses can build brand awareness, drive traffic to their website, and ultimately increase sales and revenue.
Best Practices in Brand Portfolio StrategyFullSurge
A tutorial workshop on the best practices in brand portfolio strategy prepared for and facilitated on behalf of The Institute for the Study of Business Markets (ISBM).
A keynote talk by Dave Chaffey at Technology for Marketing and Advertising 2012 in London. Explains 7 Steps for creating an integrated social media strategy based around the Smart Insights
Workshop for Brand Leaders to help define your brand positioning statement, brand concept and organizing big idea.
https://beloved-brands.com/brand-positioning/
You can find the Social Media Proposal for Real Estate . We are leading digital marketing agency and provides you best Digital services at very affordable price.
Your Go-To-Market is Killing Your Business, and You Don't Even Know ItHubSpot
Modern customers expect that it will be easy to learn about your product and buy it, but most of our go-to-markets do the opposite. We ask people to fill out long forms, we build complex qualification rules, we make it tough for prospects to talk to someone right now. In short, we put up barriers that solve for our companies instead of solving for our customers.
At HubSpot, we’re mid-way through transforming our go-to-market to be customer centric. Learn what’s worked for us, what hasn’t, and what we’re building.
---
Jon is VP of Marketing at HubSpot, helping to transform how companies market and sell. Prior to this, Jon led Marketing at Trunk Club, the personalized shopping service for men and women, and was the Head of Marketing for Klout, the social media influence measurement company. Jon has a background in improvised comedy and earned his MBA from the Harvard Business School.
This is Jon Dick's #INBOUND18 presentation.
Branding In The Digital Age.
This particular presentation is one in a series of presentations I had worked on during my Marketing Internship under Prof. Sameer Mathur, IIM Lucknow, in June, 2015.
Ecco le slide che contengono Brief e metodologia relative al project Work in Social Media Marketing che ho proposto agli studenti del Master in Social media Marketing dello IULM.
Brand Architecture Toolkit: Optimizing the Portfolio for Growth 4.29.19Carol Phillips
Completely UPDATED version of our earlier Toolkit. Is your brand portfolio easy for customers to navigate? Helping you prioritize your investments? Learn how to organize brand assets to help your business grow.
Challenger Brands - strategies to make market leaders sweat John Blaskett
I put this presentation together whilst reading Adam Morgan's book 'Eating the Big Fish' for an AdSchool assessment. In it I give an overview of the 'Eight Credos' of Challenger Brands and provide some examples from both Australia and overseas. Eating the Big Fish is a great book and a must-have resource for any marketer or brand planner.
Social Media Marketing Campaign PowerPoint Presentation SlidesSlideTeam
This complete deck covers various topics and highlights important concepts. It has PPT slides which cater to your business needs. This complete deck presentation emphasizes Social Media Marketing Campaign Powerpoint Presentation Slides and has templates with professional background images and relevant content. This deck consists of total of thirty five slides. Our designers have created customizable templates, keeping your convenience in mind. You can edit the colour, text and font size with ease. Not just this, you can also add or delete the content if needed. Get access to this fully editable complete presentation by clicking the download button below.
We look at the role of the Brand Leader, how to develop marketing execution strategy, tools to make marketing decisions and how to give direction to an agency.
Academics tell us that Marketing is in decline. At the same time, Social Media are having an enormous influence on not just Marketing but on the organisation itself. This academic document, a précis of a dissertation, explores the parlous state of Marketing and asks if Social Media can assist in revitalising Marketing. 8 managers in 7 top brands are interviewed in an attempt to explore the powerful conceptual framework developed. The conclusion finds some common ground between academia and practitioners but establishes a clear difference of view on the degree of Social Media’s impact on Marketing, Strategy and the Organisation.
Social media got its start as a personal platform but quickly evolved into a primary marketing tool for businesses. Discover just how influential this channel can be for converting leads into sales, retrieving customer data, and staying connected with your audience. Determine which platforms align best with your marketing goals, and learn how to maximize their potential to best reach your target audience. Leave with the knowledge to create an intentional social media strategy through purposeful content creation and mindful scheduling habits.
IWU Small Business Development Center and YouthBuild McLean County Marketing Series.
This is a brand strategy presentation that helped me communicate to top management the real definition of branding that was essentially needed for the company. I was able to elevate sales more 300% with the new brands launched by following some strategies mentioned in the presentation in detail. The information in this presentation is common and not confidential. It is just about the concept of branding but mainly focused for FMCG companies.
Digital marketing strategy for B2B sectorMoses Gomes
Here is a simple DIY for B2B and entrepreneurs on how to use social media and internet marketing strategies for lead generation, engagement and branding. This presentation presents some simple key techniques to help on different social media and technology elements for engagement with customers.
You know how to market your products and services. But do you know how to beat your competitors without going into the proce war or compromising quality?
Growing your business is a challenging task. This presentation shows how growing companies are accomplishing it and how you can adopt these tactics for your business growth.
Your Go-To-Market is Killing Your Business, and You Don't Even Know ItHubSpot
Modern customers expect that it will be easy to learn about your product and buy it, but most of our go-to-markets do the opposite. We ask people to fill out long forms, we build complex qualification rules, we make it tough for prospects to talk to someone right now. In short, we put up barriers that solve for our companies instead of solving for our customers.
At HubSpot, we’re mid-way through transforming our go-to-market to be customer centric. Learn what’s worked for us, what hasn’t, and what we’re building.
---
Jon is VP of Marketing at HubSpot, helping to transform how companies market and sell. Prior to this, Jon led Marketing at Trunk Club, the personalized shopping service for men and women, and was the Head of Marketing for Klout, the social media influence measurement company. Jon has a background in improvised comedy and earned his MBA from the Harvard Business School.
This is Jon Dick's #INBOUND18 presentation.
Branding In The Digital Age.
This particular presentation is one in a series of presentations I had worked on during my Marketing Internship under Prof. Sameer Mathur, IIM Lucknow, in June, 2015.
Ecco le slide che contengono Brief e metodologia relative al project Work in Social Media Marketing che ho proposto agli studenti del Master in Social media Marketing dello IULM.
Brand Architecture Toolkit: Optimizing the Portfolio for Growth 4.29.19Carol Phillips
Completely UPDATED version of our earlier Toolkit. Is your brand portfolio easy for customers to navigate? Helping you prioritize your investments? Learn how to organize brand assets to help your business grow.
Challenger Brands - strategies to make market leaders sweat John Blaskett
I put this presentation together whilst reading Adam Morgan's book 'Eating the Big Fish' for an AdSchool assessment. In it I give an overview of the 'Eight Credos' of Challenger Brands and provide some examples from both Australia and overseas. Eating the Big Fish is a great book and a must-have resource for any marketer or brand planner.
Social Media Marketing Campaign PowerPoint Presentation SlidesSlideTeam
This complete deck covers various topics and highlights important concepts. It has PPT slides which cater to your business needs. This complete deck presentation emphasizes Social Media Marketing Campaign Powerpoint Presentation Slides and has templates with professional background images and relevant content. This deck consists of total of thirty five slides. Our designers have created customizable templates, keeping your convenience in mind. You can edit the colour, text and font size with ease. Not just this, you can also add or delete the content if needed. Get access to this fully editable complete presentation by clicking the download button below.
We look at the role of the Brand Leader, how to develop marketing execution strategy, tools to make marketing decisions and how to give direction to an agency.
Academics tell us that Marketing is in decline. At the same time, Social Media are having an enormous influence on not just Marketing but on the organisation itself. This academic document, a précis of a dissertation, explores the parlous state of Marketing and asks if Social Media can assist in revitalising Marketing. 8 managers in 7 top brands are interviewed in an attempt to explore the powerful conceptual framework developed. The conclusion finds some common ground between academia and practitioners but establishes a clear difference of view on the degree of Social Media’s impact on Marketing, Strategy and the Organisation.
Social media got its start as a personal platform but quickly evolved into a primary marketing tool for businesses. Discover just how influential this channel can be for converting leads into sales, retrieving customer data, and staying connected with your audience. Determine which platforms align best with your marketing goals, and learn how to maximize their potential to best reach your target audience. Leave with the knowledge to create an intentional social media strategy through purposeful content creation and mindful scheduling habits.
IWU Small Business Development Center and YouthBuild McLean County Marketing Series.
This is a brand strategy presentation that helped me communicate to top management the real definition of branding that was essentially needed for the company. I was able to elevate sales more 300% with the new brands launched by following some strategies mentioned in the presentation in detail. The information in this presentation is common and not confidential. It is just about the concept of branding but mainly focused for FMCG companies.
Digital marketing strategy for B2B sectorMoses Gomes
Here is a simple DIY for B2B and entrepreneurs on how to use social media and internet marketing strategies for lead generation, engagement and branding. This presentation presents some simple key techniques to help on different social media and technology elements for engagement with customers.
You know how to market your products and services. But do you know how to beat your competitors without going into the proce war or compromising quality?
Growing your business is a challenging task. This presentation shows how growing companies are accomplishing it and how you can adopt these tactics for your business growth.
How to Build A Big Brand Without Money In 2024.pdfSmartSkill97
In today’s competitive market, let’s talk about how establishing a big brand presence without significant financial resources can seem like a daunting task. But with the right strategic planning and leveraging available resources effectively, it's possible to build a unique identity and gain traction in your market segment.
I've seen many videos about building big brands, but the issue is, most of the time people don't have much money or resources. However, if you really want to create something valuable for customers and help them improve their lives, you can still do it even with limited resources. Let’s break down all the key steps:
This guide offers advice on how social listening can inform branding strategies. Specifically, we discuss:
- How businesses can better understand their brand identity
- How to identify gaps in a market
- How to create meaningful customer experiences
It Takes a Community to Raise a Brand, Not a CampaignSean Moffitt
In today's marketplace, it truly does take a community not a campaign to raise a brand. Inside, you will find the definition of, reasons for, types of, 18 steps to build and 51 examples of brand communities as pulled together by Sean Moffitt from Agent Wildfire. I hope you enjoy and benefit from our successes, mistakes and learning.
It Takes a Community to Raise a Brand - by Sean MoffittSean Moffitt
In today's marketplace, it really does take a community, not a cleverly made campaign to raise a brand. Whether its a wiki, fan club, online network or fully fledged brand community, the brands geared for the new business and customer environment are embracing their stakeholders in neat and inventive ways. Inside you\'ll find out the who, how, why and whats of building brand communities, the steps involved and 51 examples of interesting brand community platforms.
Seagull Advertising, a 17 year old Branding and Advertising agency from Pune, recently held a Digital Summit on branding in the digital age at Courtyard Marriott, Pune. Hosted by Seagull’s MD Mr. Sameer Desai, the event saw more than 116 participants, including brands like Thermax, Kirloskar Brothers, Lokmat, Sakal, Reliance, 3Di Systems and Solutions, P. N. Gadgil Jewellers, Amanora, O & P Hospital, Kalpaturu, Foliage Outdoors, Jaihind, Akemi Excellence, NeoGrowth, Crème Pure, MAD Beverages and more.
Mr. Sameer Desai touched upon the necessity and benefits of branding in the digital space, backed by powerful case studies. His simple but vital insights about the use of digital medium to help brands connect with their audience, gained a lot of appreciation.
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
How to Use AI to Write a High-Quality Article that Ranksminatamang0021
In the world of content creation, many AI bloggers have drifted away from their original vision, resulting in low-quality articles that search engines overlook. Don't let that happen to you! Join us to discover how to leverage AI tools effectively to craft high-quality content that not only captures your audience's attention but also ranks well on search engines.
Disclaimer: Some of the prompts mentioned here are the examples of Matt Diggity. Please use it as reference and make your own custom prompts.
Most small businesses struggle to see marketing results. In this session, we will eliminate any confusion about what to do next, solving your marketing problems so your business can thrive. You’ll learn how to create a foundational marketing OS (operating system) based on neuroscience and backed by real-world results. You’ll be taught how to develop deep customer connections, and how to have your CRM dynamically segment and sell at any stage in the customer’s journey. By the end of the session, you’ll remove confusion and chaos and replace it with clarity and confidence for long-term marketing success.
Key Takeaways:
• Uncover the power of a foundational marketing system that dynamically communicates with prospects and customers on autopilot.
• Harness neuroscience and Tribal Alignment to transform your communication strategies, turning potential clients into fans and those fans into loyal customers.
• Discover the art of automated segmentation, pinpointing your most lucrative customers and identifying the optimal moments for successful conversions.
• Streamline your business with a content production plan that eliminates guesswork, wasted time, and money.
Monthly Social Media News Update May 2024Andy Lambert
TL;DR. These are the three themes that stood out to us over the course of last month.
1️⃣ Social media is becoming increasingly significant for brand discovery. Marketers are now understanding the impact of social and budgets are shifting accordingly.
2️⃣ Instagram’s new algorithm and latest guidance will help us maintain organic growth. Instagram continues to evolve, but Reels remains the most crucial tool for growth.
3️⃣ Collaboration will help us unlock growth. Who we work with will define how fast we grow. Meta continues to evolve their Creator Marketplace and now TikTok are beginning to push ‘collabs’ more too.
The session includes a brief history of the evolution of search before diving into the roles technology, content, and links play in developing a powerful SEO strategy in a world of Generative AI and social search. Discover how to optimize for TikTok searches, Google's Gemini, and Search Generative Experience while developing a powerful arsenal of tools and templates to help maximize the effectiveness of your SEO initiatives.
Key Takeaways:
Understand how search engines work
Be able to find out where your users search
Know what is required for each discipline of SEO
Feel confident creating an SEO Plan
Confidently measure SEO performance
Videos are more engaging, more memorable, and more popular than any other type of content out there. That’s why it’s estimated that 82% of consumer traffic will come from videos by 2025.
And with videos evolving from landscape to portrait and experts promoting shorter clips, one thing remains constant – our brains LOVE videos.
So is there science behind what makes people absolutely irresistible on camera?
The answer: definitely yes.
In this jam-packed session with Stephanie Garcia, you’ll get your hands on a steal-worthy guide that uncovers the art and science to being irresistible on camera. From body language to words that convert, she’ll show you how to captivate on command so that viewers are excited and ready to take action.
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
2. Find ways to show EEAT
3. Repurpose across all platforms
Core Web Vitals SEO Workshop - improve your performance [pdf]Peter Mead
Core Web Vitals to improve your website performance for better SEO results with CWV.
CWV Topics include:
- Understanding the latest Core Web Vitals including the significance of LCP, INP and CLS + their impact on SEO
- Optimisation techniques from our experts on how to improve your CWV on platforms like WordPress and WP Engine
- The impact of user experience and SEO
Short video marketing has sweeped the nation and is the fastest way to build an online brand on social media in 2024. In this session you will learn:- What is short video marketing- Which platforms work best for your business- Content strategies that are on brand for your business- How to sell organically without paying for ads.
It's another new era of digital and marketers are faced with making big bets on their digital strategy. If you are looking at modernizing your tech stack to support your digital evolution, there are a few can't miss (often overlooked) areas that should be part of every conversation. We'll cover setting your vision, avoiding siloes, adding a democratized approach to data strategy, localization, creating critical governance requirements and more. Attendees will walk away with actions they can take into initiatives they are running today and consider for the future.
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
2. Find ways to show EEAT
3. Repurpose across all platforms
10 Video Ideas Any Business Can Make RIGHT NOW!
You'll never draw a blank again on what kind of video to make for your business. Go beyond the basic categories and truly reimagine a brand new advanced way to brainstorm video content creation. During this masterclass you'll be challenged to think creatively and outside of the box and view your videos through lenses you may have never thought of previously. It's guaranteed that you'll leave with more than 10 video ideas, but I like to under-promise and over-deliver. Don't miss this session.
Key Takeaways:
How to use the Video Matrix
How to use additional "Lenses"
Where to source original video ideas
The Forgotten Secret Weapon of Digital Marketing: Email
Digital marketing is a rapidly changing, ever evolving industry--Influencers, Threads, X, AI, etc. But one of the most effective digital marketing tools is also one of the oldest: Email. Find out from two Houston-based digital experts how to maximize your results from email.
Key Takeaways:
Email has the best ROI of any digital tactic
It can be used at any stage of the customer journey
It is increasingly important as the cookie-less future gets closer and closer
Come learn how YOU can Animate and Illuminate the World with Generative AI's Explosive Power. Come sit in the driver's seat and learn to harness this great technology.
How to Run Landing Page Tests On and Off Paid Social PlatformsVWO
Join us for an exclusive webinar featuring Mariate, Alexandra and Nima where we will unveil a comprehensive blueprint for crafting a successful paid media strategy focused on landing page testing.With escalating costs in paid advertising, understanding how to maximize each visitor’s experience is crucial for retention and conversion.
This session will dive into the methodologies for executing and analyzing landing page tests within paid social channels, offering a blend of theoretical knowledge and practical insights.
The Pearmill team will guide you through the nuances of setting up and managing landing page experiments on paid social platforms. You will learn about the critical rules to follow, the structure of effective tests, optimal conversion duration and budget allocation.
The session will also cover data analysis techniques and criteria for graduating landing pages.
In the second part of the webinar, Pearmill will explore the use of A/B testing platforms. Discover common pitfalls to avoid in A/B testing and gain insights into analyzing A/B tests results effectively.
Digital marketing is the art and science of promoting products or services using digital channels to reach and engage with potential customers. It encompasses a wide range of online tactics and strategies aimed at increasing brand visibility, driving website traffic, generating leads, and ultimately, converting those leads into customers.
https://nidmindia.com/
A.I. (artificial intelligence) platforms are popping up all the time, and many of them can and should be used to help grow your brand, increase your sales and decrease your marketing costs.In this presentation:We will review some of the best AI platforms that are available for you to use.We will interact with some of the platforms in real-time, so attendees can see how they work.We will also look at some current brands that are using AI to help them create marketing messages, saving them time and money in the process. Lastly, we will discuss the pros and cons of using AI in marketing & branding and have a lively conversation that includes comments from the audience.
Key Takeaways:
Attendees will learn about LLM platforms, like ChatGPT, and how they work, with preset examples and real time interactions with the platform. Attendees will learn about other AI platforms that are creating graphic design elements at the push of a button...pre-set examples and real-time interactions.Attendees will discuss the pros & cons of AI in marketing + branding and share their perspectives with one another. Attendees will learn about the cost savings and the time savings associated with using AI, should they choose to.
2. Building Brand Community
Brand Community is a community formed because of attachment to a product or service. It is part of brand resonance as
shown by the Keller's CBBE model.
The community serves as a platform for sharing between the user and the company
Characteristics of a brand community
Consciousness of a kind
Moral Responsibility
Shared rituals and passions
3. A brand community is a specialized, non-
geographically bound community, based on a
structured set of social relations among admirers
of a brand.
Brand equity, the value derived by the perception
rather than the product or service itself, is
determined by Keller’s CBBE model
Keller’s CBBE model
Brand Community
4. Brand Communities sit at the pinnacle of Brand Equity model.
Advantages of Brand Communities
• Lower Marketing Costs
• Provides access to brand extensions
• More premium
• Validates brand meaning
Brand communities thus help in making ardent followers who live by the brand and its motto
So, where does Brand Community fit in???
Source: http://www.van-haaften.nl/branding/corporate-branding/84-brand-equity
5. Brands that have strong communities
1. Apple started in 1976 as a computer company.
2. Focus on innovation with launch of breakthrough products
3. Community consists of consumers providing online support and discussion to fellow members
1. HD provides customization to its motorcycles thus building loyalty.
2. Community mainly organizes tours and rides for its members thus building attachment
3. Functional information regarding insurance and maintenance to improve customer experience
1. Jeep provides all terrain vehicle to the user base
2. Jeep leverages on its historical importance during WW-II
6. Keller’s CBBE Model
Apple follows a two pronged approach to building brand equity
• Functional approach: Appeal to the rational side of the consumer
• Emotional approach: Appeal to the emotional side of the consumer
Ad highlighting the speed, weight
and battery life i.e., the functional
benefit
Ad highlighting the
experience appealing to
the emotional aspect of
the consumers
Apple: Brand Resonance
Laptop, mobiles and music players
Reliable
Durable
Stylish
Trustworthy
Unique
Fun
Excitement
Satisfaction
Loyalty
Community
Engagement
Focus is although more on emotions
7. The two pronged approach has led to high brand equity of Apple
But this doesn’t lead to development of brand communities
Focus is on the consumers during media
communications creating engagementProviding support to communities on the official website
Apple’s support to community building
So, what is the critical factor???
YouTube: Think Differently
8. Apple’s support has led to the development of local groups across geographies and channels
YouTube channel from Apple Loyalists with the video on
screen comparing Samsung Galaxy 7 & iPhone 7
Guess who came out on top!!!
Several such communities exist
This has led to the development of
local groups across geographies
One use of communities in to
fight digital wars with other
organizations.
One such example of
passions running high.
Widespread Apple communitiesWidespread Apple communities
9. These groups help their members by providing training sessions, product reviews and technical support
Apple support group on Reddit providing reviews and technical support
A typical Apple support group
Communities helping in increasing the sales by
suggesting usage situations
Benefits of the communities to the users
11. All the communication from the company indicate
the individuality and the bravery of its riders
The company promotes riding in group through
the various communications
Merchandise from Harley Davidson are also a
hit among the aficionados
Communication
12. Harley Davidson provides support to community building by providing several benefits
Discounts to official community members, life
insurance and many other customization benefits
Promoting rallies and events of groups
on its website
Support to Community Building
13. The community groups invite riders to join their
Network for the Harley Davidson experience.
Various benefits such as insurance, training guidelines
and joint tours are organized.
The groups are very active on social media with
Videos and customization done by users
showcased to generate publicity
H.O.G. Initiatives
14. Off Road automobile
Durability
Authenticity
Ingenuity
Determination
Historic Relevance
Quality
Credibility
Superiority
Passion
Freedom
Honor
Community
Jeep also follows a two pronged approach to building brand equity i.e through emotional as well as functional route
The brand uses imagery to
provide image of rough and
tough vehicle through
association with World War -II
The brand communication
showing the functional
aspects such as 4 wheel drive,
power take-all etc.
Jeep: Brand Resonance
15. The brand engages the customers through
various exercises like publicizing the “Jeep life”
on website and encouraging jeep owners to share
their experiences on social media
Events such as camping and road trips are also
promoted to develop a sense of community
among the owners
Engagement from Jeep
16. Community action has been one of the major reason of such a high brand
equity of Jeep brand that it has started to be used for any open 4 drive vehicle
Community video on YouTube
Various Jeep communities across the world provide
trips and technical support to their members
Advantages for the Jeep BrandAdvantages of communities to Jeep
17. A lot of companies are trying to build their own communities
Myth #1
A brand community is a marketing strategy
The Reality
A brand community is a business strategy
Harley Davidson not only advertises for the
consumers but also develops community
outreach program for its employees
Myth #2
A brand community exists to serve the business
The Reality
A brand community exists to serve the people in it
Gold’s Gym provided the gym enthusiast’s with a place
of interaction thus leading to building of a brand
Getting Brand Communities Right
But with little success.
The companies must avoid the following myths and correct their course according to the reality:
Source: HBR article https://hbr.org/2009/04/getting-brand-communities-right
18. Myth #3
Build the brand, and the community will follow
The Reality
Engineer the community and the brand will be strong
Pool( sharing set of abstract
beliefs):
Web (making multiple
one-to-one connections):
Hub (United by admiration
of an individual):
Myth #4
Brand communities should be love-fests for faithful
brand advocates
The Reality
Smart companies embrace the conflicts that make
communities thrive
Pepsi used opposition to Coca Cola as the gluing agent
for its community building exercise
Getting Brand Communities Right
19. Myth #5
Opinion leaders build strong
communities
The Reality
Communities are strongest when
everyone plays a role
CARE provides its members to play
different roles at different points of
time, thus keeping within the fold of
the organization.
Myth #7
Successful brand communities are
tightly managed and controlled
The Reality
Of and by the people, communities
defy managerial control
Harley Davidson uses “brotherhood” to
strengthen the community without the
managerial control
Myth #6
Online social networks are the key to a
community strategy
The Reality
Online networks are just one tool, not
a community strategy
L'Oreal uses a mix of social and off-line
interaction for is various brands based
on their niche and brand authority
Getting Brand Communities Right
20. In today’s world, building a brand community has become more important
due to the proliferation of brands in consumer’s awareness set.
Summary
Increases customer loyalty
Lowers marketing costs
Authenticates brand meanings
Yields an influx of ideas to grow the business
Companies can cultivate brand communities through:
• Commitment
• Engagement
• Support
Brands with Communities
When you get community right, the benefits are irrefutable.
Benefits of strong brand community
21. Disclaimer
This presentation was prepared during the Brand Management course taught by Prof. Sameer Mathur at IIM Lucknow
Arzoo Jain Prof. Sameer Mathur