This document summarizes a webinar about brainstorming ideas and writing proposals for conference presentations. The webinar covers brainstorming big ideas, writing titles and abstracts for proposals, and the proposal review process. Attendees are guided through exercises to come up with potential presentation topics and ideas within time limits. The composition of a successful proposal is outlined, including writing an engaging title, detailing the presentation in the abstract, and including a bio. Common questions about the blind review and selection process are also addressed.
Understanding users without getting boredStefan Ivanov
The slides were used in a workshop at UXify Bulgaria 2018 in order to share and let the participants explore different techniques for conducting user research.
Winning your company over to modern product thinkinghopperomatic
To respond to the speed of digital change, teams need to embrace modern product development practices, but organizational change is hard. I outline specific, proven methods for bringing change to your company by using Design Sprints.
Pitch Like a Pro: Learn to Pitch Startup Ideas to the WorldDr. Melissa Sassi
How can you pitch like a pro? How can you share your business idea or startup with the world? What about your hackathon project? This is the formula I use for rocking all the pitches I do.
“The hardest part of building any software system is determining precisely what to build.” – Fredrick Brooks.
Discovering exactly what customers, stakeholders, and sponsors want to create is often the most difficult part of product development. Getting everyone aligned can be fraught with misunderstanding and misinterpretation. Scrum starts with a product backlog, but how do you know that the development of the product supports the growth of your company?
Getting off on the right foot when starting an agile initiative can set you up for success. This presentation will outline a basic flow of light touch Discovery workshops as a way to start your agile product development engine.
Mind Melds and BattleBots: Creating the Right Kind of Designer/Developer DynamicWebVisions
Improving the designer/developer relationship is an ardent wish on a lot of project teams. And yet, a lot of excuses seem to be made for bad relationships between designers and developers… several of which are tied to when and how each are involved.
Do these sound familiar?
“There’s not enough budget to involve all members of the team from beginning to end.”
“We don’t want to limit designer creativity too soon by bringing tech into the process.”
“We don’t want to waste developer time at the beginning when there’s nothing fully defined yet.”
“If we design a detailed enough style guide, development should be able to implement without retaining a designer through implementation.”
How do you find the right balance of involvement without breaking the budget - and make the most of the skills that each team member can bring to the table?
In this presentation, Carolyn Chandler (Experience Designer and instructor) and Don Bora (Developer and iconic tech mentor) will take you on a journey through the main stages of a project from both sides of the divide.
Understanding users without getting boredStefan Ivanov
The slides were used in a workshop at UXify Bulgaria 2018 in order to share and let the participants explore different techniques for conducting user research.
Winning your company over to modern product thinkinghopperomatic
To respond to the speed of digital change, teams need to embrace modern product development practices, but organizational change is hard. I outline specific, proven methods for bringing change to your company by using Design Sprints.
Pitch Like a Pro: Learn to Pitch Startup Ideas to the WorldDr. Melissa Sassi
How can you pitch like a pro? How can you share your business idea or startup with the world? What about your hackathon project? This is the formula I use for rocking all the pitches I do.
“The hardest part of building any software system is determining precisely what to build.” – Fredrick Brooks.
Discovering exactly what customers, stakeholders, and sponsors want to create is often the most difficult part of product development. Getting everyone aligned can be fraught with misunderstanding and misinterpretation. Scrum starts with a product backlog, but how do you know that the development of the product supports the growth of your company?
Getting off on the right foot when starting an agile initiative can set you up for success. This presentation will outline a basic flow of light touch Discovery workshops as a way to start your agile product development engine.
Mind Melds and BattleBots: Creating the Right Kind of Designer/Developer DynamicWebVisions
Improving the designer/developer relationship is an ardent wish on a lot of project teams. And yet, a lot of excuses seem to be made for bad relationships between designers and developers… several of which are tied to when and how each are involved.
Do these sound familiar?
“There’s not enough budget to involve all members of the team from beginning to end.”
“We don’t want to limit designer creativity too soon by bringing tech into the process.”
“We don’t want to waste developer time at the beginning when there’s nothing fully defined yet.”
“If we design a detailed enough style guide, development should be able to implement without retaining a designer through implementation.”
How do you find the right balance of involvement without breaking the budget - and make the most of the skills that each team member can bring to the table?
In this presentation, Carolyn Chandler (Experience Designer and instructor) and Don Bora (Developer and iconic tech mentor) will take you on a journey through the main stages of a project from both sides of the divide.
Dropsuite is a global software platform that enables SMEs in over 100 countries easily backup, recover and protect their digital assets. What’s the secret to Dropsuite’s success so far? One of the main reasons for our rapid growth and credibility within the business backup sector can be attributed to the “engineering-first” culture we’ve fostered within our organization.
Slash | 500 startups Lean Canvas workshop for Social Enterprises (17 Oct2020)...Slash
Workshop delivered by Andries (Slash) for 500Startups program for the Singapore National Youth Action Challenge focused on business models for Social Enterprises. Delivered virtually for around 65 teams and 200+ participants.
Slide 64 onwards was the part delivered by Andries.
Content includes:
- user personas
- testing and validation of your user needs
- lean canvas
- business models for Social Enterprises.
This is part two of the Lean UX workshops outlining in a practical way, the Lean UX processes. These workshops are run as part of the Lean UX Labs experiment.
Maria Ruotolo at IBM shared her journey from traditional media into the digital media. Also included tips and resources to get more information on the how-tos.
Slides from my talk on the things I've learned by comparing the collaborative process as it is carried out in many modern organizations to the creative process of artists and makers.
Teresa Torres, Product Talk, @ttores
In this session, you’ll learn how to create shared context so that everyone on your team knows how to prioritize your experiments. You’ll also learn about two common Lean Startup mistakes and how to avoid them. Come prepared to work through a mini case study.
UX Fest 2018
Adaora Asala, Product Lead, Enterprise User Applications at Cogito Corp.
Exploring the role product and design plays in helping organizations advance efforts to build and shape inclusive cultures where talent can thrive.
Designers Are From Mars, Engineers Are From VenusMotivate Design
There was Cain and Abel. The Hatfields and the McCoys. The Red Sox and the Yankees. The tale of supposed incompatible people is a tale as old as time. In the modern world of business and commerce, the common issue of creative designers and development engineers struggling to see eye-to-eye is a problem that can grind projects and businesses to a halt.
The reality is that both groups need each other so why can't they just get along? Jack Cole, Director of Design, will serve as session mediator, walking you through his experiences in finding pathways to commonality that allow for growth, discovery, and innovative solutions.
Key Takeaways:
• A better understanding of how to communicate effectively with team members of all disciplines
• Learning best practices that will help facilitate more project collaboration
• Further debunking the myth of left-brain and right-brain thinkers
Transcript from NYCDA & MotivateDesign U/X Lecture Series July 20, 2015 "Designers Are From Mars, Engineers Are From Venus" Jack Cole - Design Director
Ariana Friedlander, Rosabella Consulting, LLC , @arianaf
Do you struggle connecting with your customers? Having a hard time getting valuable insights from your customers? Tired of running experiments that don’t give accurate pass/fail indicators? In this hands-on interactive session, Ariana will help you move past those limitations by sharing her unique co-creational approach. At the end, you will walk away with a well crafted line of inquiry so that you may conduct more effective experiments while building your community of supporters.
As UX researchers and designers, we spend a lot of our time looking at qualitative insights – who people are, why they do what they do, what their unspoken needs are, etc. Often, in another part of the organisation, there are different people working with quantitative data and looking to understand things – what people are doing, patterns and trends in behaviour, the impact of changes on customer behaviour, and so on.
The two roles are often asked for other insights – UX people are asked to prove ROI, to predict the impact of recommendations being implemented, and to size opportunities. Data scientists are asked how to shift behaviour and patterns, and what is underlying the insights they gain.
Imagine what we could do if we joined forces! Data scientists could help UX people show ROI and predict trends. UX people could help data scientists figure out how to shift behaviour, and how to articulate why things are happening the way they are.
Let’s explore a few ways in which qualitative and quantitative insights can get together and help each other out.
Presented by Kat Hardisty
Design thinking is a problem solving process geared for ambiguous situations. There are four principles of design thinking: empathize, visualize, co-create and iterate. This presentation gives tips and techniques for empathizing includes how to interview and how to analyze research data.
We held the largest ever Virtual SlideShare Summit a week back, if you missed it here's your chance to hear from the experts once more on some of the takeaways on presentation design and SlideShare Marketing
Everything you need to know about 1 on 1s to prevent turnover and motivate yo...Jason Evanish
1 on 1 meetings are the single best tool a manager has to prevent turnover and drive performance with their teams. We share how you can start and make the most of these incredibly valuable meetings.
Whether you are replacing your performance reviews with 1 on 1s, or looking for ways for your managers to improve the 1 on 1s they already have, this is the deck for you.
We cover the latest research from places like Harvard and Stanford, as well as the timeless best practices great leaders like Andy Grove and Dale Carnegie have been using for decades.
Getting Personal: Do Personas Help or Hinder Content Design? Kelly Wondracek
Personas are tricky things. While their intent is to understand a user and effectively speak to their needs, they can often lead us astray if we’re not careful. Under the hood, there are often misunderstandings, missed opportunities, and wonky assumptions.
This presentation reflects about lessons learned through audience targeting, particularly in the realm of UX content strategy. How do we avoid personal biases and pave the way for sincere empathy? Is it better to be broad or specific? Is it even possible to assess the unique needs of everyone who will be experiencing your product or design?
Product Management Class for Digital StartupsMiet Claes
Practical tips and inspiration for how to manage your digital product, for the selected startups at Idealabs 2016.
Course Material:
Creating Personas + Template
http://miet.be/why-personas-haunt-your-company-and-how-to-ghost-bust-their-ass-free-template/
Feature Spec Template
https://docs.google.com/document/d/1nNDnzc4c3LWz5Dlh8jFCMApY6CQ_s8I23c3ej11E2mg/edit?usp=sharing
Big Bertha Template
https://docs.google.com/spreadsheets/d/1fwm4segHofoPzzG5BYzJOAb2gfpggCNx4rZWzwA7iO4/edit?usp=sharing
Bug Reporting Checklist
https://docs.google.com/document/d/1of8cpDEC4sZMr3FK3O-OaBemppqi55IGS2Qus3n-H9c/edit?usp=sharing
Learn how to create a culture of design at work, the signs of a design averse culture, and how anyone, even the intern, can become a design culture change agent.
Presented by Chris Avore at Webvisions NYC on April 4 2014
The Product Design team at NASDAQ OMX leads the design of web-based products that serve communications, public relations, and investor relations professionals.
Our portfolio of publicly available work represents just a fraction of what we do and how we do it.
If you're interested in working within an international design team in a corporate environment that respects and enables the design process, email us your resume and portfolio to hi@prodaqo.mx.
Dropsuite is a global software platform that enables SMEs in over 100 countries easily backup, recover and protect their digital assets. What’s the secret to Dropsuite’s success so far? One of the main reasons for our rapid growth and credibility within the business backup sector can be attributed to the “engineering-first” culture we’ve fostered within our organization.
Slash | 500 startups Lean Canvas workshop for Social Enterprises (17 Oct2020)...Slash
Workshop delivered by Andries (Slash) for 500Startups program for the Singapore National Youth Action Challenge focused on business models for Social Enterprises. Delivered virtually for around 65 teams and 200+ participants.
Slide 64 onwards was the part delivered by Andries.
Content includes:
- user personas
- testing and validation of your user needs
- lean canvas
- business models for Social Enterprises.
This is part two of the Lean UX workshops outlining in a practical way, the Lean UX processes. These workshops are run as part of the Lean UX Labs experiment.
Maria Ruotolo at IBM shared her journey from traditional media into the digital media. Also included tips and resources to get more information on the how-tos.
Slides from my talk on the things I've learned by comparing the collaborative process as it is carried out in many modern organizations to the creative process of artists and makers.
Teresa Torres, Product Talk, @ttores
In this session, you’ll learn how to create shared context so that everyone on your team knows how to prioritize your experiments. You’ll also learn about two common Lean Startup mistakes and how to avoid them. Come prepared to work through a mini case study.
UX Fest 2018
Adaora Asala, Product Lead, Enterprise User Applications at Cogito Corp.
Exploring the role product and design plays in helping organizations advance efforts to build and shape inclusive cultures where talent can thrive.
Designers Are From Mars, Engineers Are From VenusMotivate Design
There was Cain and Abel. The Hatfields and the McCoys. The Red Sox and the Yankees. The tale of supposed incompatible people is a tale as old as time. In the modern world of business and commerce, the common issue of creative designers and development engineers struggling to see eye-to-eye is a problem that can grind projects and businesses to a halt.
The reality is that both groups need each other so why can't they just get along? Jack Cole, Director of Design, will serve as session mediator, walking you through his experiences in finding pathways to commonality that allow for growth, discovery, and innovative solutions.
Key Takeaways:
• A better understanding of how to communicate effectively with team members of all disciplines
• Learning best practices that will help facilitate more project collaboration
• Further debunking the myth of left-brain and right-brain thinkers
Transcript from NYCDA & MotivateDesign U/X Lecture Series July 20, 2015 "Designers Are From Mars, Engineers Are From Venus" Jack Cole - Design Director
Ariana Friedlander, Rosabella Consulting, LLC , @arianaf
Do you struggle connecting with your customers? Having a hard time getting valuable insights from your customers? Tired of running experiments that don’t give accurate pass/fail indicators? In this hands-on interactive session, Ariana will help you move past those limitations by sharing her unique co-creational approach. At the end, you will walk away with a well crafted line of inquiry so that you may conduct more effective experiments while building your community of supporters.
As UX researchers and designers, we spend a lot of our time looking at qualitative insights – who people are, why they do what they do, what their unspoken needs are, etc. Often, in another part of the organisation, there are different people working with quantitative data and looking to understand things – what people are doing, patterns and trends in behaviour, the impact of changes on customer behaviour, and so on.
The two roles are often asked for other insights – UX people are asked to prove ROI, to predict the impact of recommendations being implemented, and to size opportunities. Data scientists are asked how to shift behaviour and patterns, and what is underlying the insights they gain.
Imagine what we could do if we joined forces! Data scientists could help UX people show ROI and predict trends. UX people could help data scientists figure out how to shift behaviour, and how to articulate why things are happening the way they are.
Let’s explore a few ways in which qualitative and quantitative insights can get together and help each other out.
Presented by Kat Hardisty
Design thinking is a problem solving process geared for ambiguous situations. There are four principles of design thinking: empathize, visualize, co-create and iterate. This presentation gives tips and techniques for empathizing includes how to interview and how to analyze research data.
We held the largest ever Virtual SlideShare Summit a week back, if you missed it here's your chance to hear from the experts once more on some of the takeaways on presentation design and SlideShare Marketing
Everything you need to know about 1 on 1s to prevent turnover and motivate yo...Jason Evanish
1 on 1 meetings are the single best tool a manager has to prevent turnover and drive performance with their teams. We share how you can start and make the most of these incredibly valuable meetings.
Whether you are replacing your performance reviews with 1 on 1s, or looking for ways for your managers to improve the 1 on 1s they already have, this is the deck for you.
We cover the latest research from places like Harvard and Stanford, as well as the timeless best practices great leaders like Andy Grove and Dale Carnegie have been using for decades.
Getting Personal: Do Personas Help or Hinder Content Design? Kelly Wondracek
Personas are tricky things. While their intent is to understand a user and effectively speak to their needs, they can often lead us astray if we’re not careful. Under the hood, there are often misunderstandings, missed opportunities, and wonky assumptions.
This presentation reflects about lessons learned through audience targeting, particularly in the realm of UX content strategy. How do we avoid personal biases and pave the way for sincere empathy? Is it better to be broad or specific? Is it even possible to assess the unique needs of everyone who will be experiencing your product or design?
Product Management Class for Digital StartupsMiet Claes
Practical tips and inspiration for how to manage your digital product, for the selected startups at Idealabs 2016.
Course Material:
Creating Personas + Template
http://miet.be/why-personas-haunt-your-company-and-how-to-ghost-bust-their-ass-free-template/
Feature Spec Template
https://docs.google.com/document/d/1nNDnzc4c3LWz5Dlh8jFCMApY6CQ_s8I23c3ej11E2mg/edit?usp=sharing
Big Bertha Template
https://docs.google.com/spreadsheets/d/1fwm4segHofoPzzG5BYzJOAb2gfpggCNx4rZWzwA7iO4/edit?usp=sharing
Bug Reporting Checklist
https://docs.google.com/document/d/1of8cpDEC4sZMr3FK3O-OaBemppqi55IGS2Qus3n-H9c/edit?usp=sharing
Learn how to create a culture of design at work, the signs of a design averse culture, and how anyone, even the intern, can become a design culture change agent.
Presented by Chris Avore at Webvisions NYC on April 4 2014
The Product Design team at NASDAQ OMX leads the design of web-based products that serve communications, public relations, and investor relations professionals.
Our portfolio of publicly available work represents just a fraction of what we do and how we do it.
If you're interested in working within an international design team in a corporate environment that respects and enables the design process, email us your resume and portfolio to hi@prodaqo.mx.
Things I've Learned (& Am Still Learning) from Leading (UX Designers)Russ U
I've worked for a lot of idiot managers in my career. And then, one day, after I had become a manager, it dawned on me: Now I'm the idiot! Most of my career has been an exercise in “trial by fire” and this process worked well when I was a designer and was trying to master the art of the site map, wireframe, personas, and so on. In leadership, the option to start over or iterate hasn't always been readily available--nor as painless to my pride and my pocketbook.
Many of these lessons haven’t been easy for me to learn. It’s been tough to simultaneously remove obstacles without becoming one, or learning how to say “no” (and the flavors of yes and no!) when I've also wanted people to be satisfied with me and the work I'm doing. However, these lessons have all helped me become better at managing to some degree, while instilling a strong sense of empathy for those people who either report to me, or bless their souls, manage me in one way or another.
Presented on 3/16/2014 as Keynote for the MXConference.
Change in an organization is really hard. This is especially true when a company that was once on the forefront of innovation finds itself having lost that luster through its own growth & success. The last couple of years there has been a transformation happening at PayPal that is touching every part of the organization to make it innovative again. At the heart of this change is a new, close partnership between design and engineering.
Can your organization be changed? From Bill’s experience at Yahoo!, Netflix, PayPal and consulting with numerous companies he believes there are some core principles you can employ to drive transformation that are all centered around the customer. The question Bill will explore is “How can design be the catalyst for that change?” While this talk will be inspirational, it will take an honest (and humorous) look at what has worked and what hasn’t worked so well in trying to scale change.
Talk about the need for design in government, and the opportunity for UX and design professionals to make a difference by helping the public sector work better for people.
The technologies and people we are designing experiences for are constantly changing, in most cases they are changing at a rate that is difficult keep up with. When we think about how our teams are structured and the design processes we use in light of this challenge, a new design problem (or problem space) emerges, one that requires us to focus inward. How do we structure our teams and processes to be resilient? What would happen if we looked at our teams and design process as IA’s, Designers, Researchers? What strategies would we put in place to help them be successful? This talk will look at challenges we face leading, supporting, or simply being a part of design teams creating experiences for user groups with changing technological needs.
Zuora CEO, Tien Tzuo, kicks off Subscribed 2015 with a powerful keynote addressing the global impact Subscriptions are making on businesses, consumers and technology. He sites leaders in the industry as Disruptors (Box), Mavericks (Xplornet), Change-Agents (Fairfax Media), and Reinventors (Adobe). And lastly, a focus on the Industry that is the poster-child for digital transformation, IoT.
SaaSFest 2015: Improve Your Retention With This One ChangeDavid Cancel
The key to sustainable growth comes down to aligning your internal and external incentives with your customers.
These slides show you how to align your companies incentives and increase customer retention and satisfaction. Lessons learned from Compete, Performable, Ghostery, HubSpot and now Driftt.
Video version: https://youtu.be/OY-HebjR-bA
Just a Room Full of Stuff? Why Libraries are Great / Katie BirkwoodKatie Birkwood
A brief introduction to what it is that makes libraries so important.
Talk given at Ignite London 4, 8 Feb 2011, with a bit of extra text added to help it make sense.
http://ignitelondon.net/home
UX, ethnography and possibilities: for Libraries, Museums and ArchivesNed Potter
These slides are adapted from a talk I gave at the Welsh Government's Marketing Awards for the LAM sector, in 2017.
It offers a primer on UX - User Experience - and how ethnography and design might be used in the library, archive and museum worlds to better understand our users. All good marketing starts with audience insight.
The presentation covers the following:
1) An introduction to UX
2) Ethnography, with definitions and examples of 7 ethnographic techniques
3) User-centred design and Design Thinking
4) Examples of UX-led changes made at institutions in the UK and Scandinavia
5) Next Steps - if you'd like to try out UX at your own organisation
BigWeatherGear Group and Corporate Services Brochure 2013Kristin Matson
Thank you for your interest in Bigweathergear.com Group Sales. We have been in business for over 20 years selling high quality outdoor gear. We specialize in Government, Corporate, and Group volume orders. Our staff of experts can help you fill your gear needs whether they are basic or very specific. We have custom logo applications available on most of the products we carry.
WTF - Why the Future Is Up to Us - pptx versionTim O'Reilly
This is the talk I gave January 12, 2017 at the G20/OECD Conference on the Digital Future in Berlin. I talk about fitness landscapes as applied to technology and business, the role of unchecked financialization in the state of our politics and economy, and why technology really wants to create jobs, not destroy them. (There is a separate PDF version, but some readers said the notes were too fuzzy to read.)
20 Statistics About Millennials in the WorkplaceOfficevibe
Attracting and retaining millennials is tough. Here are 20 statistics about millennials in the workplace that everyone needs to know.
Slideshare by Officevibe, the Simplest Tool for a Greater Workplace
An immersive workshop at General Assembly, SF. I typically teach this workshop at General Assembly, San Francisco. To see a list of my upcoming classes, visit https://generalassemb.ly/instructors/seth-familian/4813
I also teach this workshop as a private lunch-and-learn or half-day immersive session for corporate clients. To learn more about pricing and availability, please contact me at http://familian1.com
10 Engagement Lessons Learned From 1 Million Survey AnswersD B
Officevibe released a research report called The State of Employee Engagement based on 1,200,000 survey answers from employees in 157 countries. After analyzing the data, we discovered some truly shocking statistics about the state of engagement across the world.
This actionable webinar will show you how you can keep your employees happy and productive.
See the recording of the webinar:
http://bit.ly/2gjJg3o
Get all the free bonuses and extra tips:
http://bit.ly/2g7Q3xM
Content by Officevibe, the simplest tool for a greater workplace.
3 Things Every Sales Team Needs to Be Thinking About in 2017Drift
Thinking about your sales team's goals for 2017? Drift's VP of Sales shares 3 things you can do to improve conversion rates and drive more revenue.
Read the full story on the Drift blog here: http://blog.drift.com/sales-team-tips
You’ve Got A Lot To Say. People Deserve to Hear It.
You don’t need to picture people in their underwear to get up on stage and share what you know. You do, however, need to have a compelling idea along with a well-written abstract and a well-structured, well-prepared presentation in order to give the talk you–and your audience–deserve.
That’s not all–show up with 5 minutes of a presentation and learn from seasoned professionals who have seen their fair share of stages. We’ll provide you with a safe, welcoming environment and help you by providing valuable and actionable feedback that will help you level-up your presentation game.
Start here, and evolve your own patterns and techniques that work best for you.
Speaker Camp Atlanta Workshop - June 28, 2014Russ U
You’ve Got A Lot To Say.
People Deserve to Hear It.
You don’t need to picture people in their underwear to get up on stage and share what you know. You do, however, need to have a compelling idea along with a well-written abstract and a well-structured, well-prepared presentation in order to give the talk you–and your audience–deserve.
Show up with 5 minutes of a presentation and learn from seasoned professionals who have seen their fair share of stages. We’ll provide you with a safe, welcoming environment and help you by providing valuable and actionable feedback that will help you level-up your presentation game.
We can help with that. Come learn with us!
Designing for Customer needs: A UX PerspectiveRichard O'Brien
A brief 20 min talk I gave to the Head Start meetup (@HeadStartAus), introducing some Lean techniques to help them consider the customer throughout the product & biz development process.
How to Work Out Loud at your Next ConferenceHelen Blunden
This article originally appeared in Training & Development magazine February 2016 Vol 43 No 1, published by the Australian Institute of Training and Development.
For even more great information on Presenting at Conferences:
Conference Proposals That Don't Suck (A List Apart): http://alistapart.com/article/conference-proposals-that-dont-suck
Great Talks Start with Great Proposals (IA Summit Webinar): https://vimeo.com/75783835
Speaker Camp helps you get ready to present at conferences. Spend your Saturday with us and get prepared to get on stage and show your smarts!
You don’t need to picture people in their underwear to get up on stage and share what you know. You do, however, need to have a compelling idea along with a well-written abstract and a well-structured, well-prepared presentation in order to give the talk you–and your audience–deserve.
I had a burning desire to motivate my staff into generating ideas that would RADICALLY improve my department and support the goals and mission of our agency.
From my experience, in a typical mind mapping session, usually many ideas are developed, some innovative, perhaps, but rarely “Radical.” I wanted to change that paradigm from an idea, which could make a difference to blowing the doors off the walls.
UX Circuit Training - Delivered at Fluxible 2013 and the KW Girl Geek DinnerKate Wilhelm
Many UX practitioners learn by doing and researching on the fly. This approach can also help those who want to develop their careers, who feel stuck in a narrow role when job postings seem to be looking for unicorns. Kate draws on her own experience and that of her peers.
This presentation provides students with background information on brainstorming. It is intended as a resource for students working in groups. The presentation was followed by some brainstorming exercises.
Information and reminders for attending and non-attending A+ Facilitators. The "meta-workshop" day of development on creating and faciliating A+ workshops also modeled an A+ workshop.
Effective communication skills, both verbal and written, are essen.docxtoltonkendal
Effective communication skills, both verbal and written, are essential for human services professionals. By effectively communicating with clients and other professionals, you better meet client needs and influence change. In this course and throughout the program, you have the opportunity to hone these communication skills through Discussions and Assignments.For this Assignment, view the webinar “Developing a Paper: From Discussion Post to Course Paper” in this week’s Learning Resources. Consider how you might use this week’s Discussion posting to create a cohesive paper and effectively communicate your ideas.
To complete this Assignment:
Write a 2- to 3- page paper.
With the “Developing a Paper: From Discussion Post to Course Paper” webinar in mind, use this week’s Discussion posting to develop and write a 2- to 3-page paper on service strategies.
Reminder:
Proper formatting and APA citations are required. Refer to the Writing Template for Course Papers for additional guidance.
Audio: [not on the recording]
Melissa: Hello, everyone. And welcome. I'm Melissa Sharpe, and I'm a writing instructor here at the Walden Writing Center. Before we begin and I hand the session over to Michael, I want to go over a few housekeeping items. First, we are recording this webinar. Although, it helps when you push the button. Okay.
Hi, everybody. We are now recording the webinar. And, so, you are welcome to access it at a later date through the webinar archive. In fact, note that we record all of our webinars so you are welcome to look through that archive for other recordings that may interest you. Also, whether you are attending this webinar live or watching the recording, you will find that we have some interactive elements like links and chats, as well as files which you can find in the file pod. If you look on the bottom of the screen, you'll see the PowerPoint slides Michael will be sharing today and you are welcome to download those. You can interact with all of the links and chats throughout tonight’s webinar. We also welcome questions and comments throughout the session, and you can use the Q & A box for these. Both Kacy and myself will be watching this Q & A box. And we are happy and excited to answer questions throughout the session as Michael is talking. You are also welcome to send any technical issues you have to us here as well. Although note, there is a help option in the top right corner of your screen. This is Adobe's technical support, so that is the best place to go if you need technical help. All right. And with that, I will hand it over to Michael.
Visual:
Slide changes to the title of the webinar, “
Developing Your Writing:
Creating a Paper From a Discussion Post” and the speakers name and information:
Michael Dusek
,
Writing Instructor, Walden Writing Center
Audio:
Michael: Great! Thank you, Melissa, for that lovely introduction. My name is Michael Dusek. I'm a writing instructor here at Walden University. You can see my.
Hiring & Onboarding in Turbulent Times FTW - Interaction23.pdfRuss U
Hiring and onboarding new employees to your team is all too often treated as an afterthought, or best case, as an at-the-moment-thought. Employees deserve a well-thought-out experience that includes them from the very beginning–from the creation of the position description—to that time after they’ve become integrated into our teams and organizations.
We can trace some of these imperfect scenarios all the way back to the creation of our performance profiles or position descriptions, and how they were created. When we understand the entire journey from candidate to employee, we see the value of treating onboarding as an ending of a particular process instead of a solitary event in time.
SXSW 2022 - Hiring & Getting Hired in Turbulent Times WorkshopRuss U
Hiring and onboarding new employees to your team is all too often treated as an afterthought, or best case, as an at-the-moment-thought. As candidates, the process can appear opaque, random, and daunting as you try to prepare for any number of questions, including those that spring up completely out of the blue.
It currently seems nearly impossible to hire AND impossible to even know how to get hired. We’ll explore activities to help you gain insights to improve your hiring processes and successes while also showing candidates what happens on the other side — so you can be better prepared to hire that new candidate, or be the one who lands the perfect gig.
3 Cs of Design - Charters, Critique, and Culture - Amuse ConferenceRuss U
I’ve worked for a lot of idiot managers in my career. And then, one day, after I had become a design manager myself, it finally dawned on me: Now I’m the idiot! I had a lot of ideas about what a good manager is, how one acts, and the exact positioning of where the spotlight should land on the hero, which was absolutely supposed to be me. Thanks, ego.
Heroically speaking, I failed on many, many levels. I didn’t understand how to understand a team, and help turn their perceptions and expectations into something shared and agreed upon. I didn’t understand how to foster critique; I only knew that I was in charge of design and that I had the final say. Most of my career has been an exercise in “trial by fire” and this process worked well when I was a designer and was trying to master the art of the task flow, site map, wireframe, prototype, personas, and so on. In leadership positions, the option to go back to the drawing board or to iterate hasn't always been readily available--nor as painless to my pride and potentially my pocketbook.
The passing of time, the second and third chances that I’ve been given, and the sound advice that I didn’t want to listen to in the past have opened me up to a much different perspective. Oh, I’ve still got plenty to learn, and I’m excited to share some of what I’ve learned about charters, critique, and culture of design organizations.
Guerrilla Design & Research Methods - Amuse ConferenceRuss U
This hands-on session will cover a number of low cost, yet powerful research methods to help you make better data-driven design decisions. You’ll work through a mini-project using these several techniques that will help you understand your user, begin to understand high-level requirements, start low-fidelity prototyping, and testing with users.
TOPICS COVERED:
A number of inexpensive, quick, but highly effective research and design methods when time and/or budget are limited
Valuable 'how-tos' to execute the research
What to do with the guerrilla research and design you do—how to proceed
QUESTIONS ANSWERED:
How do I get my boss or client to buy into doing research for my project?
What is guerrilla research and how is it different than traditional research?
What are some guerrilla research methods and what kind of results can I expect?
How do I pick the right method(s)?
What are the downsides/shortcomings of guerrilla research methods compared to other research methods?
You have attended workshops, you have seen them masterfully commanded by other people, and you really want to get a handle on doing this workshop thing yourself. This workshop is the workshop that will help you create and facilitate a workshop of your very own, in whatever workshop fashion you decide upon.
We will help you identify the path unlocking the workshop achievement in whatever platform you choose. You will learn how to plan your agenda, structure your workshop, and identify the tools that are needed to help you along the way. Preparation is only a small portion of The Workshop Workshop; you will also gain from the wisdom of the CrankyTalk Workshops to help you feel more comfortable with your material–and yourself–in front of a group of people who are relying upon you to be their guide.
There will be activities where you will experience the true nature of “trial by fire” or “getting your feet wet” (whichever metaphor you prefer). That is correct: You will be leading your very own workshop within The Workshop Workshop, and presenting your findings and results back to the rest of the workshop attendees.
Bring your most comfortable pair of shoes, your favorite writing utensil, and all the gumption you can muster.
3 Cs of Design: Charters, Critique, & CultureRuss U
I’ve worked for a lot of idiot managers in my career. And then, one day, after I had become a design manager myself, it finally dawned on me: Now I’m the idiot! I had a lot of ideas about what a good manager is, how one acts, and the exact positioning of where the spotlight should land on the hero, which was absolutely supposed to be me. Thanks, ego.
Heroically speaking, I failed on many, many levels. I didn’t understand how to understand a team, and help turn their perceptions and expectations into something shared and agreed upon. I didn’t understand how to foster critique; I only knew that I was in charge of design and that I had the final say. Most of my career has been an exercise in “trial by fire” and this process worked well when I was a designer and was trying to master the art of the task flow, site map, wireframe, prototype, personas, and so on. In leadership positions, the option to go back to the drawing board or to iterate hasn't always been readily available--nor as painless to my pride and potentially my pocketbook.
The passing of time, the second and third chances that I’ve been given, and the sound advice that I didn’t want to listen to in the past have opened me up to a much different perspective. Oh, I’ve still got plenty to learn, and I’m excited to share some of what I’ve learned about charters, critique, and culture of design organizations.
Design Culture Basics - Creating Your Team Charter - Interaction South Americ...Russ U
Getting a design team "on the same page" is the oft-stated goal of managers who care about how team unity affects the quality of the work. However, miscommunication is a given, and eventually every manager uncovers a series of disconnects between what was said and what was understood.
Consider, then, the benefits of creating a Team Charter: a kind of persona for your team that will help every member identify and agree upon a shared identity, purpose, and vision for the future.
Through a series of team activities, learn how to uncover the perceptions your team already has of themselves as a unit, as well as their thoughts about how they are perceived by others in the organization and craft a team charter of your own. With this key information, you can shape the team’s purpose and craft a plan to generate the proper perception of your team by others in a living document that keeps everyone on the same page.
The 3 Cs of Design - Charters, Critique, and Culture - Interaction South Amer...Russ U
I’ve worked for a lot of idiot managers in my career. And then, one day, after I had become a design manager myself, it finally dawned on me: Now I’m the idiot! I had a lot of ideas about what a good manager is, how one acts, and the exact positioning of where the spotlight should land on the hero, which was absolutely supposed to be me. Thanks, ego.
Heroically speaking, I failed on many, many levels. I didn’t understand how to understand a team, and help turn their perceptions and expectations into something shared and agreed upon. I didn’t understand how to foster critique; I only knew that I was in charge of design and that I had the final say. Most of my career has been an exercise in “trial by fire” and this process worked well when I was a designer and was trying to master the art of the task flow, site map, wireframe, prototype, personas, and so on. In leadership positions, the option to go back to the drawing board or to iterate hasn't always been readily available--nor as painless to my pride and potentially my pocketbook.
The passing of time, the second and third chances that I’ve been given, and the sound advice that I didn’t want to listen to in the past have opened me up to a much different perspective. Oh, I’ve still got plenty to learn, and I’m excited to share some of what I’ve learned about charters, critique, and culture of design organizations.
We’ve all worked at places where there’s never enough time to make sure that things are operationally done the “right way”—bills need to get paid, client or product/project work needs to get done and takes priority, and hey, everyone deserves to have a life, too. There is light at the end of this tunnel! Several companies, including Atari, Ford, Microsoft and Google, have pulled off some great things by taking advantage of skunkworks teams and projects. I’ve been fortunate enough to see some successes with those teams and projects, as well, and will share them so you can see how to apply the approach(es) to your own practice.
Way back in the 1940s, Kelly Johnson and his team of mighty skunks used their Skunkworks process to design—and build—a prototype jet fighter in 143 days. Kelly established 14 Rules and Practices for Skunkworks projects in order to help articulate the most effective way for his team to be successful in the projects that they worked on. Not only can we learn from Kelly’s rules and adapt them to our current methods of working, we can also create our own skunkworks teams and projects to ensure that the Cobbler’s kids—the operational areas of our design practices—get some shoes put on their feet. And the results might just smell pretty good, if you’re patient enough.
The 3 Cs of Design: Charters, Critique, and CultureRuss U
I’ve worked for a lot of idiot managers in my career. And then, one day, after I had become a design manager myself, it finally dawned on me: Now I’m the idiot! I had a lot of ideas about what a good manager is, how one acts, and the exact positioning of where the spotlight should land on the hero, which was absolutely supposed to be me. Thanks, ego.
Heroically speaking, I failed on many, many levels. I didn’t understand how to understand a team, and help turn their perceptions and expectations into something shared and agreed upon. I didn’t understand how to foster critique; I only knew that I was in charge of design and that I had the final say. Most of my career has been an exercise in “trial by fire” and this process worked well when I was a designer and was trying to master the art of the task flow, site map, wireframe, prototype, personas, and so on. In leadership positions, the option to go back to the drawing board or to iterate hasn't always been readily available--nor as painless to my pride and potentially my pocketbook.
The passing of time, the second and third chances that I’ve been given, and the sound advice that I didn’t want to listen to in the past have opened me up to a much different perspective. Oh, I’ve still got plenty to learn, and I’m excited to share some of what I’ve learned about charters, critique, and culture of design organizations.
The Career Workshop will help attendees prepare for a job search. Attendees will share experiences and challenges that they have encountered, and will be provided with insights and guidance to help them navigate the often-challenging job-seeker landscape.
The workshop is divided into information-sharing sessions and activity-based sessions that help attendees get a combination of classroom-style learning mixed with hands-on interaction. In addition to discussions of cover letters, resumes, and portfolios, we will brainstorm approaches to common interview questions, including the behavioral-based questions that are being used by many companies today. We will also learn how to research and negotiate salaries for full-time and contract employees.
We’ve all worked at places where there’s never enough time to make sure that things are operationally done the “right way”—bills need to get paid, billable work needs to get done and takes priority, and hey, everyone deserves to have a life, too. Companies like Atari, Ford, Microsoft and Google, have accomplished great things by utilizing skunk works approaches. I’ve been fortunate enough to see some successes with skunk works, as well, and will share them so you can see how to apply the approach(es) to your own practice.
Way back in the 1940s, Kelly Johnson and his team of mighty skunks used their Skunk Works process to design—and build—a prototype jet fighter in 143 days. Kelly established 14 Rules and Practices for Skunk Works projects in order to help articulate the most effective way for his team to be successful in the projects that they worked on. We can also use skunk works to ensure that the Cobbler’s kids—operational areas of design—get shoes put on their feet.
When you can make just about anything, how do you know which option is the best one for modeling your ideas when it’s time to get started? Fifty years before ‘prototyping’ became a familiar concept, Jim Henson was mastering its foundational elements—using his muppets, of course. Henson also faced the same challenge that contemporary User Experience professionals know well: the paradox of prototyping choice; in tools and in process. Henson had notebooks full of ideas in various stages of development, and when he was ready to see which of his ideas were worth refining, he turned to sketching, storyboarding, patterns, iteration, and live testing to deterring his next steps.
Jim Henson was a UXer at his core. He cared about an authentic experience for his audience, and ensured that his team produced great work without spending any more time than was necessary to validate ideas. This early UXer can teach us a lot about how to apply those principles to the work we do today, with or without the help of Muppets.
Jim Henson started working as a puppeteer in 1954, a fair 40-50 years before many of us even considered User Experience as a career. He did, however, take it upon himself to apply many of the core principles that UX Designers are falling love with today (or are at least using as part of our everyday lives). Hang out for a quick dive into the life of Jim Henson, with a view into his work from the perspective of how it pertains to what it is we’re doing today, that promises to even leave Waldorf and Statler happy.
And yes, there will be muppets.
UX Lisbon - Things I've Learned (and Am Still Learning) from Leading (UX Desi...Russ U
I’ve worked for a lot of idiot managers in my career. And then, one day, after I had become a manager, it dawned on me: Now I’m the idiot! You see, most of my career has been an exercise in “trial by fire.” This process worked well when I was a designer and was trying to master the art of the task flow, site map, wireframe, prototype, persona, and so on. In leadership positions, the option to go back to the drawing board or to iterate hasn’t always been readily available—nor as painless to my pride and potentially my pocketbook.
Many of these lessons haven’t been easy for me to learn. It’s been tough to simultaneously remove obstacles without becoming one, or learning how to say “no” (and the flavors of yes and no!) when I’ve also wanted people to be satisfied with me and the work I’m doing. However, these lessons have all helped me become better at managing to some degree, while instilling a strong sense of empathy for those people who either report to me, or bless their souls, manage me in one way or another.
If you’re interested in learning from some of the hard lessons I’ve learned, or in just laughing at my folly, there will be plenty of material to provide you with either opportunity.
Meta Meta Meta
You have attended workshops, you have seen them masterfully commanded by other people, and you really want to get a handle on doing this workshop thing yourself. This workshop is the workshop that will help you create and facilitate a workshop of your very own, in whatever workshop fashion you decide upon.
Mushroom Mushroom
Russ Unger will help you identify the path unlocking the workshop achievement in whatever platform you choose. You will learn how to plan your agenda, structure your workshop, and identify the tools that are needed to help you along the way. Preparation is only a small portion of The Workshop Workshop; you will also gain from the wisdom of the CrankyTalk Workshops to help you feel more comfortable with your material–and yourself–in front of a group of people who are relying upon you to be their guide.
Snake
There will be activities where you will experience the true nature of “trial by fire” or “getting your feet wet” (whichever metaphor you prefer). That is correct: You will be leading your very own workshop within The Workshop Workshop, and presenting your findings and results back to the rest of the workshop attendees.
Bring your most comfortable pair of shoes, your favorite writing utensil, and all the gumption you can muster.
(The Top 2-3) Things I've Learned (& Am Still Learning) From Leading (UX Desi...Russ U
I've worked for a lot of idiot managers in my career. And then, one day, after I had become a manager, it dawned on me: Now I'm the idiot! Most of my career has been an exercise in “trial by fire” and this process worked well when I was a designer and was trying to master the art of the site map, wireframe, personas, and so on. In leadership, the option to start over or iterate hasn't always been readily available--nor as painless to my pride and my pocketbook.
Many of these lessons haven’t been easy for me to learn. It’s been tough to simultaneously remove obstacles without becoming one, or learning how to say “no” (and the flavors of yes and no!) when I've also wanted people to be satisfied with me and the work I'm doing. However, these lessons have all helped me become better at managing to some degree, while instilling a strong sense of empathy for those people who either report to me, or bless their souls, manage me in one way or another.
From Muppets to Mastery – Core UX Principles from Mr. Jim HensonRuss U
Jim Henson started working as a puppeteer in 1954, a fair 40-50 years before many of us even considered User Experience as a career. He did, however, take it upon himself to apply many of the core principles that UX Designers are falling love with today (or are at least using as part of our everyday lives). Hang out for a quick dive into the life of Jim Henson, with a view into his work from the perspective of how it pertains to what it is we’re doing today, that promises to even leave Waldorf and Statler happy.
And yes, there will be muppets.
Live with 6-8-5: Rapid Sketching for Better Design - Big Design ConferenceRuss U
The 6-8-5 Method can be used in a number of ways to help with ideation and brainstorming, but also for fine tuning your designs and ideas. This session will focus on generating ideas in the form of rapid sketches around a set of requirements, then validating and fine-tuning them through structured pitching and critiquing. You don't need to be an artist or a designer, and you won’t need a laptop—just bring your favorite pencil and get ready to sketch!
WebVisions Chicago - From Muppets to Mastery: Core UX Principles from Mr. Jim...Russ U
Jim Henson started working as a puppeteer in 1954, a fair 40-50 years before many of us even considered User Experience as a career. He did, however, take it upon himself to apply many of the core principals that UX Designers are falling love with today (or are at least using as part of our everyday lives).
Hang out for a quick dive into the life of Jim Henson, with a view into his work from the perspective of how it pertains to what it is we’re doing today, that promises to even leave Waldorf and Statler happy. And yes, there will be muppets.
You could be a professional graphic designer and still make mistakes. There is always the possibility of human error. On the other hand if you’re not a designer, the chances of making some common graphic design mistakes are even higher. Because you don’t know what you don’t know. That’s where this blog comes in. To make your job easier and help you create better designs, we have put together a list of common graphic design mistakes that you need to avoid.
7 Alternatives to Bullet Points in PowerPointAlvis Oh
So you tried all the ways to beautify your bullet points on your pitch deck but it just got way uglier. These points are supposed to be memorable and leave a lasting impression on your audience. With these tips, you'll no longer have to spend so much time thinking how you should present your pointers.
Transforming Brand Perception and Boosting Profitabilityaaryangarg12
In today's digital era, the dynamics of brand perception, consumer behavior, and profitability have been profoundly reshaped by the synergy of branding, social media, and website design. This research paper investigates the transformative power of these elements in influencing how individuals perceive brands and products and how this transformation can be harnessed to drive sales and profitability for businesses.
Through an exploration of brand psychology and consumer behavior, this study sheds light on the intricate ways in which effective branding strategies, strategic social media engagement, and user-centric website design contribute to altering consumers' perceptions. We delve into the principles that underlie successful brand transformations, examining how visual identity, messaging, and storytelling can captivate and resonate with target audiences.
Methodologically, this research employs a comprehensive approach, combining qualitative and quantitative analyses. Real-world case studies illustrate the impact of branding, social media campaigns, and website redesigns on consumer perception, sales figures, and profitability. We assess the various metrics, including brand awareness, customer engagement, conversion rates, and revenue growth, to measure the effectiveness of these strategies.
The results underscore the pivotal role of cohesive branding, social media influence, and website usability in shaping positive brand perceptions, influencing consumer decisions, and ultimately bolstering sales and profitability. This paper provides actionable insights and strategic recommendations for businesses seeking to leverage branding, social media, and website design as potent tools to enhance their market position and financial success.
Expert Accessory Dwelling Unit (ADU) Drafting ServicesResDraft
Whether you’re looking to create a guest house, a rental unit, or a private retreat, our experienced team will design a space that complements your existing home and maximizes your investment. We provide personalized, comprehensive expert accessory dwelling unit (ADU)drafting solutions tailored to your needs, ensuring a seamless process from concept to completion.
Great Talks Start with Great Proposals: An IA Summit Virtual Webinar
1. Samantha Starmer - @samanthastarmer
Russ Unger - @russu
| Razorfish
| GE Capital Americas
An IA Summit Virtual Webinar
Great Talks Start
with
Great Proposals
Brought to you courtesy of:
4. • Provides the foundational grounding for your presentation
• Establishes the framework and criteria for later winnowing of
examples or sub-points.
• Ensures you focus on the key learning or value you want the
audience to get out of your talk
• Helps position your presentation within the larger eventcontext
Why you need a Big Idea™
6. • Ideas sound different on paper or
shared with someone else than in
the quiet of your own head
• Helps determine which ideas have
the most traction
• Spark new ways of thinking that can
drive even better ideas
Brainstorming Your Big Idea
7. Think About...
“Jeffrey Zeldman, An Event Apart
A genuine idea. A fresh take on a serious problem,
especially if that problem is currently vexing some of the
best minds in the business.
8. Know your audience; make the material relevant to the people you
are presenting to, even if you have given the presentation before.
• Match language from the conference or event
• Adapt level of depth to expected level of audience
• Scope your idea to your time limit
Idea: Check.
But Wait--You’re Not Done Yet
9.
10. Your Turn!
Quantity vs. Quality
• 3 minutes: Things you want to talk about
• 3 minutes: Things you are an expert at
• 3 minutes: Things you want someone else to talk about
13. The Composition of a Proposal
The Parts That Make it Whole Are:
• The Title
• Get ‘em Engaged and Interested
• The Write-Up
• Tell ‘em What You’re Going to Tell ‘em
• Support It with Your Story
14. The Composition of a Proposal
The Parts That Make it Whole Are:
• The Title
• Get ‘em Engaged and Interested
• The Write-Up
• Tell ‘em What You’re Going to Tell ‘em
• Support It with Your Story
• Your Bio
• Tell ‘em Why You’re the One to Tell ‘em
15. The Title
Evolution of the Title of Your Presentation
• First: What Do You Think Your Talk Will Be About? What’s the
Idea?
• Last: When You Have a Write-Up, Revisit the Title
• Final: Review It with Friends, Peers, Conference Organizers
• FinalFinal_v2: You May Change It Again (and Again), After You’ve
Presented It
16. The Title
What Makes a Good Title?
• Interesting: Is Your Title Good Enough to Make Someone Want
to Read the Entire Abstract?
• Targeted: Does Your Title Let People Know Who the Content is
For?
• Clear: Does Your Title Clearly Articulate the Content of Your Talk?
17. My Title
I'm a Good Designer and Suddenly I'm Leading People.
Now What?
• Evokes Interest; Frightening Position, Possibly Not Uncommon?
• Audience is Targeted; Designers Who Are Now Managers/
Leaders with Little Direction?
• Not Very Clear; Could Cover a Wide Variety of Topics?
18. “
The Title
Hugh Forrest, SXSW
A good title will spark my interest as a reviewer and make me want
to read the entire abstract.
19. The Title
“Jeffrey Zeldman, An Event Apart
A clear title tells you that you actually have a well-structured
presentation in mind--a presentation that makes a real and
important point (or two).
20. “
The Title
Andy Budd, UX London, dConstruct
I really hate titles that are clever but leave you having no idea what
the session is actually going to be about.
21. My (Updated) Title
Things I’ve Learned (and Am Still Learning!)
from Managing UX Designers
• Evokes Interest; What Has He Learned?
• Audience is Targeted; Presentation Should Help Someone
Managing UX Designers
• Very Clear; Tells You What the Presentation is About and What
You Can Expect to Learn
22. My (Updated) Title
Things I’ve Learned (and Am Still Learning!)
from Managing (UX Designers)
I will probably change this at least
one more time.
At least.
See what I
did there?
23. The Write-up
Evolution of the Write-up
• First: Write Hard & Fast; Get Ideas Out
• Put It Down: Walk Away; Come Back Later
• Revise: Review It with Friends, Peers, Conference Organizers
• FinalFinal_v2: You May Change It Again (and Again), After You’ve
Presented It; Some Conferences Require More or Less Than
You’ve Written
24. The Write-up: Structure
The Three “Tell ‘em”s
• Tell ‘em What You’re Going to
Tell Them
• Tell ‘em
• Tell ‘em What You Told Them
25. The Write-up: Structure
The Three “Tell ‘em”s
• Tell ‘em What You’re Going to
Tell Them
• Tell ‘em
• Tell ‘em What You Told Them
26. The Write-up: Structure
Simple Structure
• Tell Them What You’re Going to Tell Them
• Be clear, concise, brief, and provide details
• Do this in a small-to-medium-sized paragraph
• Tell Them Why You’re Telling Them
• What’s your take on this? What is the story that got you to this
point? Your rationale?
• Do this in a small-to-medium-sized paragraph
27. “
The Write-up
Russ Unger, Hi-I’m Right Here!
I think a lot of people get shot down because they write in the
[conference submission] form.
28. The Write-up
Evolution of the Write-up
• First: Write Hard & Fast; Get Ideas Out
• Put It Down: Walk Away; Come Back Later
• Revise: Review It with Friends, Peers, Conference Organizers
• FinalFinal_v2: You May Change It Again (and Again), After You’ve
Presented It; Some Conferences Require More or Less Than
You’ve Written
29. The Write-up
My First Draft
Finding top talent in the UX field has been a challenge for quite some time now. It doesn't help
matters when we hear that there are several times more jobs than there are UXers to fill the roles,
which ultimately puts the power into the hands of people looking for jobs, and they can now afford to
be choosy about who and where the work. This means that there is less tolerance for hiring a UXer
to be the UX bandaid and then have them report into marketing or some other. Sooner or later,
someone is going to need to lead and manage the UX talent pool, and that someone will need to be
someone who has been in the trenches themselves.
Through the course of my career, I've had the opportunity to lead and manage teams, and I've not
always been the best at it. I'm still learning, and I'll be the first to admit that. In many cases, my
experience has been like most of my career: trial by fire. The good news is that I've been doing what I
think you're supposed to do: get better through iteration, research, and adjustment. Much of what
I've learned applies to managing UX Designers, but also applies to managing just about anyone, and
I'll be sharing those with you. F+
30. The Write-up
Evolution of the Write-up
• First: Write Hard & Fast; Get Ideas Out
• Put It Down: Walk Away; Come Back Later
• Revise: Review It with Friends, Peers, Conference Organizers
• FinalFinal_v2: You May Change It Again (and Again), After You’ve
Presented It; Some Conferences Require More or Less Than
You’ve Written
31. The Write-up
My Second Draft
I've had the opportunity to lead and manage teams multiple times in my career, and while I may not
have always been the best a it, I have picked up and learned a few things along way that I try to put
into practice today. Many of these lessons haven't been easy to learn, and sometimes they weren't
that easy to endure, however, they've all helped me become much better at what I do, and they allow
me to have empathy for those people who either report to me or manage me in one way or another.
If you're interested in learning from some of the hard lessons I've learned, or in just laughing along at
my folly, I'll have plenty of material to provide you with that opportunity.
Most of my career has been an exercise in trial-by-fire. This process may work well when you're a
designer and you're trying to master the art of the task flow, site map, wireframe, prototype,
personas, and so on, but with leadership, the option to go back to the drawing board isn't quite as
readily available--nor as painless to your pride, and potentially your pocketbook. I'm going to share
some of things I've learned in my efforts to become a better manager of designers, and in the world
of business in general.C+
32. The Write-up
Evolution of the Write-up
• First: Write Hard & Fast; Get Ideas Out
• Put It Down: Walk Away; Come Back Later
• Revise: Review It with Friends, Peers, Conference Organizers
• FinalFinal_v2: You May Change It Again (and Again), After You’ve
Presented It; Some Conferences Require More or Less Than
You’ve Written
35. The Write-up
My Third, Mostly-Final Draft
Most of my career has been an exercise in “trial by fire.” This process worked well when I was a
designer and was trying to master the art of the task flow, site map, wireframe, prototype, personas,
and so on. In leadership positions, the option to go back to the drawing board or to iterate hasn't
always been readily available--nor as painless to my pride and potentially my pocketbook.
Many of these lessons haven’t been easy for me to learn. It’s been tough to simultaneously remove
obstacles without becoming one, or learning how to say “no” (and the flavors of yes and no!) when
I've also wanted people to be satisfied with me and the work I'm doing. However, these lessons have
all helped me become better at managing to some degree, while instilling a strong sense of empathy
for those people who either report to me, or bless their souls, manage me in one way or another.
If you’re interested in learning from some of the hard lessons I’ve learned, or in just laughing at my
folly, I’ll have plenty of material to provide you with either opportunity.
B+
36. The Write-up
Evolution of the Write-up
• First: Write Hard & Fast; Get Ideas Out
• Put It Down: Walk Away; Come Back Later
• Revise: Review It with Friends, Peers, Conference Organizers
• FinalFinal_v2: You May Change It Again (and Again), After You’ve
Presented It; Some Conferences Require More or Less Than
You’ve Written
37. The Write-up
Things I’ve Learned (and Am Still Learning!)
from Managing (UX Designers)
Most of my career has been an exercise in “trial by fire.” This process worked
well when I was a designer and was trying to master the art of the task flow,
site map, wireframe, prototype, personas, and so on. In leadership positions,
the option to go back to the drawing board or to iterate hasn't always been
readily available--nor as painless to my pride and potentially my pocketbook.
Many of these lessons haven’t been easy for me to learn. It’s been tough to
simultaneously remove obstacles without becoming one, or learning how to
say “no” (and the flavors of yes and no!) when I've also wanted people to be
satisfied with me and the work I'm doing. However, these lessons have all
helped me become better at managing to some degree, while instilling a
strong sense of empathy for those people who either report to me, or bless
their souls, manage me in one way or another.
If you’re interested in learning from some of the hard lessons I’ve learned, or
in just laughing at my folly, there will be plenty of material to provide you with
either opportunity.
This is where I’m telling them
what I’m going to tell them
about, and who should come to
the presentation.
This is where I’m supporting the
presentation with the reasons
why this talk makes sense,
coming from me.
This is a little bit of wit.
38. “
The Write-up
Hugh Forrest, SXSW
As detailed a plan as possible on what the presentation will be.
Don’t assume that the person reviewing the proposal understands
what you are talking about if you only explain it in one sentence.
39. “
The Write-up
Barak Danin, UX Israel
The value that someone would get from attending the talk. Quite
directly: In what way would someone be more knowledgeable
and / or what new tools or skills would a person have after this
presentation?
40. “
The Write-up
Clark Sell, That Conference
A couple of well-thought concise paragraphs. I don’t want a book,
but rather something that will draw the attendee to come and
interact with you.
41. “
The Write-up
Andy Budd, UX London, dConstruct
You need to paint a picture in the mind of the audience, allowing
them to imagine what the talk is going to be about, why they
should care, and what they’re going to get out of the experience.
“
There are no hard and fast rules.
42. The Write-up
Things I’ve Learned (and Am Still Learning!)
from Managing (UX Designers)
I've worked for a lot idiot managers in my career. And then, one day, after I
had become a manager, it dawned on me: I am now the idiot! Most of my
career has been an exercise in “trial by fire.” This process worked well when I
was a designer and was trying to master the art of the task flow, site map,
wireframe, prototype, personas, and so on. In leadership positions, the option
to go back to the drawing board or to iterate hasn't always been readily
available--nor as painless to my pride and potentially my pocketbook.
Many of these lessons haven’t been easy for me to learn. It’s been tough to
simultaneously remove obstacles without becoming one, or learning how to
say “no” (and the flavors of yes and no!) when I've also wanted people to be
satisfied with me and the work I'm doing. However, these lessons have all
helped me become better at managing to some degree, while instilling a
strong sense of empathy for those people who either report to me, or bless
their souls, manage me in one way or another.
If you’re interested in learning from some of the hard lessons I’ve learned, or
in just laughing at my folly, there will be plenty of material to provide you with
either opportunity.
This is where I’m telling them
what I’m going to tell them
about, and who should come to
the presentation.
This is where I’m supporting the
presentation with the reasons
why this talk makes sense,
coming from me.
This is a little bit of wit.
Got feedback; made
another change
45. The blind reviewers feed back on and score the proposals, and recommend
the best ones to be considered for the program. This list will then be
reviewed by the curation team and the conference chairs. We will have three
themed tracks at the conference, each curated by two people. The curators
will take your identity into account. We are keen to strike a balance on all
levels, and e.g. make sure we have a mix of first-time speakers and old-
timers, talks from ‘innies’ as well as freelancers or agency folks, speakers from
different countries and continents, etc. So, when making the final call on
which sessions to put into their track, the curators will take all of these factors
into account.
What’s the curation process?
Frequently Asked Questions
46. Every session will be peer-reviewed. This first step is an anonymous, or ‘blind’
review. Reviewers will focus on the content of your submission, rather than
on who you are. This keeps it fair: no rockstar, colleague or friendship bonus.
When writing your submission, please make sure you don’t give clues about
your identity.
What’s a blind review?
Frequently Asked Questions
47. Sessions are either 20 or 45 min long. An interactive session is just letting us
know that you would like to do more than talk. Leading a short form
workshop or a special event or discussion in your time slot. We are also open
to longer sessions but may request you are not located in the main
conference rooms, but instead in another space in the hotel.
What is meant by “interactive session”?
Frequently Asked Questions
48. Workshops are not peer-reviewed. The workshop program is put together
by the curation team and conference chairs, and will include workshops
chosen from the submissions as well as invited workshops.
How are workshops reviewed?
Frequently Asked Questions
49. Yes absolutely, but it isn’t like the lottery (more chances to win).
Can I submit more than once?
Frequently Asked Questions
50. On average we receive 400+ submissions and will only have 60 slots to fill. Its
a hard decision every year.
How many submissions will you get? How many get in?
Frequently Asked Questions
51. A ticket to the event for one speaker and a volunteer discount for any other
speakers in the same session. This is a community run volunteer conference,
as such we limit the number of free tickets we give out. Speakers also are
expected to cover their own travel expenses.
What do speakers get if they get in?
Frequently Asked Questions
52. We care about our theme, this year we hope that we have cast a wide
enough net with it that you easily fit in your subject. The curation team will
take their own view on the content while considering the theme and having
an ongoing conversation with the chair committee as well.
How closely is the theme used when choosing submissions?
Frequently Asked Questions
53. The flex track is an unconference that runs during the 3 days of the Summit.
If your talk doesn’t get in, you can still show up, sign up for a slot and give the
talk to whomever shows up. Its a really cool experience to consider.
What is the flex track?
Frequently Asked Questions
54. If you have a topic and decide you won’t be submitting a talk this year (or
even if you are) consider submitting a poster for our annual poster night.
Think high school science fair, but with alcohol. You will get a space to hang
your poster as well as a captive audience of people getting buzzed while
talking about nerdy stuff, what’s cooler than that?
What is Poster Night?
Frequently Asked Questions
55. This year, we have extended the submission form, to help you structure your
submission. Apart from a comprehensive summary, we would like you to tell
us what attendees will take away from your session, and why you are the
best person to present this topic. Do you have unique hands-on experience
or case studies to share? Is your perspective on the topic unique? Tell us
what grounds your insights.
What is the format of the submission?
Frequently Asked Questions
56. We know, it’s not pretty. We are using a dedicated system, as we need
specific functionality to manage the peer review process. Thus, a more
flexible tool such as Wufoo or Google Forms was sadly not an option.
Why is the submission form so ugly?
Frequently Asked Questions