The Next Generation Virtual Insurance Agent for insurance disruptors and reinsurers that want to sell push based contextual micro-insurance in the age of the customer
Neosurance: the first Virtual Insurance Agent which sells micro policies. Andrea Silvello
Insurance Worth Buying
Neosurance is an insurtech startup that helps you engage and monetize your digital customers, delivering the best insurance experience where and when it matters most.
With our help the insurer is capable of coming up with the right insurance proposition precisely when the client needs it, without even having ask for it. A highly personalized push offer on one's smartphone according to the single individual and its context. Imagine you’re a tourist landing in London and you forgot to previously buy a travel insurance: no problem, a personalized notification arrives on your device asking if you want to get insured in a few steps directly from your device. Easy, fast, comfortable
The push notifications are sent to the users in an intelligent way thanks to our AI machine learning system which bases its knowledge on contextual data. Our approach is B2B2C, based on IoT data and Artificial Intelligence in order to apply the nudges theory to the insurer’s needs - that is, micro insurance delivered via push offers that are highly personalized according to the single individual’s context. The AI component perfects the knowledge on insurable moments and on personal behavior in order to sell the right cover at the right moment in the most effective way.
From cure to care: the disruptive opportunity of connected health insuranceAndrea Silvello
Multiple innovations are radically changing the insurance sector business profile.
Client expectations:
- Customer satisfaction has improved significantly
- 3 clients out of 4 expect to be able to interact via multiple channels with the insurance company
- International studies prove a high availability to share personal information when presented with discounts or aditional services
- Growing request for transparency
Product structure:
- Connected insurance is more and more present (Oscar for health, Cardif for home, RCIS in crop insurance)
- Pay per use (e.g. Metromile)
- Digital insurance snack (e.g. temporary coverage offered by - - Tokyo Marine via mobile, the agreement between Generali and Obi Worldphones)
- Cash back linked to “exemplary” behavior (e.g. Vitality Drive)
Integrated killer applications for connected insurance Andrea Silvello
DigitalTech International was founded to leverage on the experience of the Italian innovative telematics cluster and design a new generation of disruptive digital solutions. Founded by Andrea Silvello, 15 years of experience in strategy consulting, including Bain & Co. and BCG and Luciano Pezzotta, Lead Consultant of Blue Ocean Strategy in the Asia-Pacific. Incubated by Business Support SpA, a high-growth European “boutique” strategy consulting and financial advisory firm and ECSI Consulting a global innovation consultancy.
We are the first connected insurance service provider for the insurance carriers at a global level on all the personal lines (car, home, health and life). Our solution is a plug & play SaaS which enables Insurers to manage the insurance IoT value chain from data gathering to service delivery with a smartphone-based cross-business line customer-centric solution. Such solution relies on an ecosystem of partners that are connected to the different lines of the “Connected Insurance”.
Our solution transforms old insurance institutions in insurtech players
The creation of an efficient insurance IoT use-case requires a great suite of services and our platform is able to orchestrate different modules and all the ecosystem of partners required by each insurer.
Neosurance: the first Virtual Insurance Agent which sells micro policies. Andrea Silvello
Insurance Worth Buying
Neosurance is an insurtech startup that helps you engage and monetize your digital customers, delivering the best insurance experience where and when it matters most.
With our help the insurer is capable of coming up with the right insurance proposition precisely when the client needs it, without even having ask for it. A highly personalized push offer on one's smartphone according to the single individual and its context. Imagine you’re a tourist landing in London and you forgot to previously buy a travel insurance: no problem, a personalized notification arrives on your device asking if you want to get insured in a few steps directly from your device. Easy, fast, comfortable
The push notifications are sent to the users in an intelligent way thanks to our AI machine learning system which bases its knowledge on contextual data. Our approach is B2B2C, based on IoT data and Artificial Intelligence in order to apply the nudges theory to the insurer’s needs - that is, micro insurance delivered via push offers that are highly personalized according to the single individual’s context. The AI component perfects the knowledge on insurable moments and on personal behavior in order to sell the right cover at the right moment in the most effective way.
From cure to care: the disruptive opportunity of connected health insuranceAndrea Silvello
Multiple innovations are radically changing the insurance sector business profile.
Client expectations:
- Customer satisfaction has improved significantly
- 3 clients out of 4 expect to be able to interact via multiple channels with the insurance company
- International studies prove a high availability to share personal information when presented with discounts or aditional services
- Growing request for transparency
Product structure:
- Connected insurance is more and more present (Oscar for health, Cardif for home, RCIS in crop insurance)
- Pay per use (e.g. Metromile)
- Digital insurance snack (e.g. temporary coverage offered by - - Tokyo Marine via mobile, the agreement between Generali and Obi Worldphones)
- Cash back linked to “exemplary” behavior (e.g. Vitality Drive)
Integrated killer applications for connected insurance Andrea Silvello
DigitalTech International was founded to leverage on the experience of the Italian innovative telematics cluster and design a new generation of disruptive digital solutions. Founded by Andrea Silvello, 15 years of experience in strategy consulting, including Bain & Co. and BCG and Luciano Pezzotta, Lead Consultant of Blue Ocean Strategy in the Asia-Pacific. Incubated by Business Support SpA, a high-growth European “boutique” strategy consulting and financial advisory firm and ECSI Consulting a global innovation consultancy.
We are the first connected insurance service provider for the insurance carriers at a global level on all the personal lines (car, home, health and life). Our solution is a plug & play SaaS which enables Insurers to manage the insurance IoT value chain from data gathering to service delivery with a smartphone-based cross-business line customer-centric solution. Such solution relies on an ecosystem of partners that are connected to the different lines of the “Connected Insurance”.
Our solution transforms old insurance institutions in insurtech players
The creation of an efficient insurance IoT use-case requires a great suite of services and our platform is able to orchestrate different modules and all the ecosystem of partners required by each insurer.
Microcoaching.net - On Demand Video Game Coachingeriddy
A short slidedeck introducing Microcoaching.net, a new tech startup that's building a marketplace for expert gamers and aspiring players to connect and learn on-demand.
Compliance watcher - A legal compliance management toolkarisma hirapara
Compliance watcher Introduction pitch-
Compliance Watcher helps in reducing non productive time of responsible teams by cutting down/ eliminating time spent on information gathering, compiling, processing, and reporting compliance status - resulting in avoiding of penalties and harassment.
Qlez is Redefining customer experience and operations for retail stores by providing End to End integrated solution right from Stock addition to sales.
Eticca Compliance - Institutional PresentationAllan Costa
Eticca Compliance is a Brazilia Company created to help to generate a more ethical business environment, by helping companies from every sector to adopt compliance programs.
Introducing Buddy: Your emotional assistantIsmaël Méité
At Buddy Care Intelligence, we are on mission to bridge the mental healthcare gap. We combine the ever-growing power of artificial intelligence with the best medical expertise of humans to build Buddy: A virtual emotional assistant that aims to provide quality, personalized and on-demand mental health support to people suffering from depression, anxiety or stress.
DragonBill is the control centre for small business. Issue & track your invoices, easily understand your cashflow, assess the financial health of your business and get paid!
No matter where you live, you will always be exposed to electromagnetic radiation from some source or the other. First you need to find out what levels of EMF/RF exposures you are exposed to.
Microcoaching.net - On Demand Video Game Coachingeriddy
A short slidedeck introducing Microcoaching.net, a new tech startup that's building a marketplace for expert gamers and aspiring players to connect and learn on-demand.
Compliance watcher - A legal compliance management toolkarisma hirapara
Compliance watcher Introduction pitch-
Compliance Watcher helps in reducing non productive time of responsible teams by cutting down/ eliminating time spent on information gathering, compiling, processing, and reporting compliance status - resulting in avoiding of penalties and harassment.
Qlez is Redefining customer experience and operations for retail stores by providing End to End integrated solution right from Stock addition to sales.
Eticca Compliance - Institutional PresentationAllan Costa
Eticca Compliance is a Brazilia Company created to help to generate a more ethical business environment, by helping companies from every sector to adopt compliance programs.
Introducing Buddy: Your emotional assistantIsmaël Méité
At Buddy Care Intelligence, we are on mission to bridge the mental healthcare gap. We combine the ever-growing power of artificial intelligence with the best medical expertise of humans to build Buddy: A virtual emotional assistant that aims to provide quality, personalized and on-demand mental health support to people suffering from depression, anxiety or stress.
DragonBill is the control centre for small business. Issue & track your invoices, easily understand your cashflow, assess the financial health of your business and get paid!
No matter where you live, you will always be exposed to electromagnetic radiation from some source or the other. First you need to find out what levels of EMF/RF exposures you are exposed to.
The Digital Insurer’s German News Correspondent Uli Kleber of Generali attended the conference. The slides are his reflections of the event from a digital insurance perspective.
Berlin, 5-6 April 2017
DN18 | Reinventing Insurance at Scale | Robin Jose | Wefox Dataconomy Media
Abstract of the Presentation:
Wefox is the largest Insurtech in Europe, with a mission to build a fully digital insurance marketplace for everyone - customers, insurers and brokers. This talk will discuss how data is enabling it.
About the Author:
Robin actively contributed to building products and platforms that accelerated the Digital Transformation of industries using the power of Data. He works as the Chief Analytical Officer for wefox, the largest Insurtech in Europe - and has held many senior leadership roles in both Fortune 100 companies like Cisco and agile FinTech startups.
Onramp key takeaways:
1) Same Insurtech brutal truths
2) The future of the Insurers will be insurtech
3) Reasons why for adopting IoT in the insurance sector
4) The IoT Insurance Observatory mission
Fintech in insurance. Focus on RoboAdvice - Changing the face of wealth management landscape on back of trend of “self-service”, disintermediation, automation spurred by the internet.
Unbundling the Insurance Value Chain - Disruption in the Insurance Sector - The 7th. International Istanbul Insurance Confrence - Prof. Dr. Selim YAZICI (2016)
All the insurance players will be insurtechMatteo Carbone
Insurtech keynote speech at the Paris Fintech forum.
Demystifying some insurtech myths and setting the level of ambition for the innovation effort of insurance companies
Similar to The Virtual Insurance Agent that sells push based contextual microinsurance (20)
InsurTechNews: Follow the money | FinTechStage Milan 2017Andrea Silvello
? Insurtechnews.com is a great source of daily sector specific news and insights which we create together with thought leaders of the industry. We also have a weekly newsletter for which we encourage you to subscribe if you haven’t done it already.
Since September 2015 when insurtechnews was launched we’ve had one hundred and 30 thousand (130.000) visitors on our website of which more than 40 thousand (40.000) are returning users. The top countries that our readers come from are the US, UK, Italy, Germany and India. 28 thousand (28,000) monthly pageviews with a 300% increase Year over Year. More than 10 thousand (10,000) views per insight for our top articles and over 3 thousand 2 hundred (3.200) newsletter subscribers, and growing.
InsurTechNews was named as:
o 1 of 25 Insurance Resources Every Independent Agent Should Subscribe To
o 6th in the top most influential brands on InsurTech by Onalytica
o 7th in the top InsurTech influencers lists by Right Relevance
Thanks to the recent partnership between InsurTechNews and Venture Scanner we are now able to offer you a quarterly update on the state of the InsurTech sector. The purpose is to capture the changes as they happen regarding startups and the types and amount of funding that they receive.
Venture Scanner is currently tracking over 1 thousand 2 hundred 20 (1220) startups globally that fit in the insurance technology category, with a major concentration in the US as you can also see on the map, followed by Asia, Europe and Australia.
Shaping the right strategy, managing thebiggest risk.Until recently, the Internet of Things (IoT) was on the strategic agenda of only the largest and most progressive insurers. The IoT was largely viewed as a futuristic concept, and many insurers adopted a “wait and see” attitude.
From “Connected” to “Smart” Home: the future is IoT and InsurtechAndrea Silvello
Our lives are starting to be ruled by devices, wearables and other items that are in one way or another connected to the internet and in some cases between each other. We are now at the beginning of a journey which is still to be shaped by technology, practical applications and privacy and security implications of the Internet of Things and interconnectivity. One of the sectors that has started to grow in these last years is connected insurance, in particular motor telematics insurance which uses black boxes in order to gather driving behavior data in order to offer customized insurance policies and better loyalty schemes to clients. This ongoing and successful experience in telematics has served as a benchmark for other areas of connected insurance like home.
Being connected has become the talk of the town and insurance companies are surely one of the main interested parts in this discussion, some of them being actual promoters of change and innovation. Traditional players will have a more tough time in adapting to the new paradigm but my view is that they will have to adjust on the long term to the new rules of the game if they want to stay competitive.
Consumers are becoming more and more connected whether it is at home, at work, behind the wheel, when they engage in sports & leisure activities and so on. This is happening quite fast due to the adoption of smart devices and thus the companies have to be able to react accordingly in order to maximize value both for its clients and for itself. The surrounding environment is becoming smart and is being incorporated in the connected ecosystem thus creating new opportunities for insurance companies, opportunities which must be managed appropriately in order to maximize value. Here big data analytics plays a huge role, as the number of collected data & variables is getting higher and higher. To be precise, the discussion focuses on how companies will be able to read the data in order to identify patterns and optimize their business models by controlling loss, perfecting risk assessment and prevention etc.
The sharing economy: How economic activity is shifting to, and being enhanced...Andrea Silvello
The term sharing economy is widely perceived as a synonym of “collaborative economy” or “on demand economy”, but it actually represents a very wide concept which lacks a common definition.
Rachel Botsman defines the collaborative economy as “a system that activates the untapped value of all kinds of assets through models and marketplaces that enable greater efficiency and access ”. The concept behind the sharing economy is indeed very simple: anything that is not being used can be rented out. This framework includes services such as renting, bartering, loaning, gifting, and swapping of underutilized material or immaterial possessions. These idle resources are useful to create an efficient circular system by reallocating or trading them with people who want or need them. Recycling, upcycling and sharing the lifecycle of products are common features of the sharing economy. “Waste” is the result of a misallocation of resources: today technology often allows us to easily correct that misallocation, by redistributing or trading a great variety of “sleeping” assets and resources (table 1). For instance, Uber and AirBnb platforms allow customers to share cars and homes, while TaskRabbit connects people with free time with people who need someone to perform small tasks.
As well synthesized by Meg Whitman (CEO at Hewlett-Packard) “we’re now living in an Idea Economy, where the ability to turn an idea into a new product or service has never been easier”. This impact is pervasive on all industries, any company has to achieve enough agility to respond to market opportunities and threats and quickly turn ideas into reality.
For some years now, the “digital”-driven projects have become a priority for all the Insurance Groups. Let me add that here the term “digital” refers to several important aspects starting with a digitalized customer experience, which is completed by digital/technological processes aimed at improving the relationship with the clients and with the mid-term objective of maximizing the single client’s profitability.
Insurers are beginning - and those who are not doing so should start – to give serious thought to how they can build their strategy to incorporate the IoT into the insurance value chain.
The Internet of Things (IoT) is “the interconnection via the Internet of computing devices embedded in everyday objects, enabling them to send and receive data.” The most important factor in the IoT “equation” is the data – which is the main element providing value to the insurance company if harvested and analyzed in an adequate manner. In product development there should be a data collection & analysis approach embedded in the business model itself, otherwise the strategy will lack in bringing the desired added value. Having a “data mindset” in all the stages of the business will ensure that the implemented model will have the capacity to gather and analyze the high quantity of data provided by the interconnected devices and environments.
As Matteo Carbone who is an expert in the field says in his article, ultimately telematics is the integrated use of informatics and telecommunications; it is about registering, storing and analyzing data via telecommunication devices.
“Telematics could be one of the most relevant digital innovations in the insurance industry directly impacting the technical results. Due to the pervasive diffusion of the Internet of Everything, this approach could be extended from motor insurance to other insurance businesses.”
MinibondItaly.it - BAROMETRO MINIBOND: MARKET TRENDS DATI AGGIORNATI AL 30/09...Andrea Silvello
20 nuove emissioni sul Mercato ExtraMot Pro durante questo trimestre estivo, illustrate nel dettaglio nell’ultimo Barometro Minobond: Market Trends. Da sottolineare, in riferimento alle emissioni di taglio inferiore a €50M un aumento del numero e un netto aumento dei volumi rispetto al trimestre precedente. Inoltre si può constatare un l’incremento del settore Power & Utilities per effetto dell'emissione di TS Energy Italy S.p.A., produttore cinese di pannelli fotovoltaici ed EPC contractor che a partire da Febbraio 2012 ha iniziato ad operare anche nel territorio Italiano, con un controvalore pari a €40 M: tasso fisso 4,20% con scadenza nel 2032
MinibondItaly.it - MINIBOND SCORECARD: MARKET TRENDS MAIN INDICATORS AS OF JU...Andrea Silvello
188 minibond issues reached; a month away from the last Market Trends Minibond Scorecard, arrives the English update of the document. By observing this months’ last issues there is a clear signal that the market remains active despite the holiday season. The interest showed by foreign countries for this debt instrument, which in Italy has seen a fair amount of success among SME’s, is constantly on the rise. Precisely for this reason MinibondItaly together with Epic Sim have created the English version of the document. The Minibond Scorecard: Market Trends is designed with the purpose of bringing quality and reliable information to foreign agents that operate within the sector: it provides a description from an international angle on what is currently happening in the ExtramotPro Italian Market, with the objective of providing an updated and clear picture for international players.
MINIBONDITALY: BAROMETRO MINIBOND: MARKET TRENDS - DATI AGGIORNATI AL 30.06.2...Andrea Silvello
Anche questo trimestre i minibond si confermano leader dei finanziamenti delle Pmi: il nuovo minibond da 15 milioni di GPI, tra i principali operatori in Italia nel settore dell’information technology per la sanità e per il sociale; un milione di euro quotato da Boni Spa e un collocamento da 8milioni di euro di Yatchtline Arredomare 1618; solo per citare tre delle tredici emissioni dell’ultimo periodo.
MinibondItaly.it - BAROMETRO MINIBOND: MARKET TRENDS - DATI AGGIORNATI AL 31....Andrea Silvello
Sono 16 le emissioni di Minibond in questo primo trimestre del 2016, di cui 6 ricadono nel segmento Power & Utilities e3 nel Financial Services, andando così a incrementare due settori già prolifici sul mercato. Forte peso in Power & Utilities hanno avuto le 5 emissionidel consorzio Viveracqua, che raggruppa i gestori veneti del servizio idrico integrato del Veneto, emessi da altrettanti aderenti al consorzio: Polesine Acque Spa per 12 milioni, Alto Trevigiano Servizi Srl per 30 milioni, Acque Veronesi Scarl per 20 milioni, Azienda Gardesana Servizi Spa per 8 milioni, BIM Gestione Servizi Pubblici Spa per 7 milioni, per un totale di 77 milioni di euro.
MinibondItaly.it: MINIBOND SCORECARD - MARKET TRENDS MAIN INDICATORS AS OF JA...Andrea Silvello
2015 ended on a positive note and with the hope that 2016 would begin on the same note. Indeed, 18 new issues have been registered during the Nov 2015 – Jan 2016 period, three of which, registered in January, concern integrated urban water management firms from Northern and Southern Italy: this proves that minibonds have become an attractive instrument for companies from all sectors. Trefin, a small Neapolitan “data system” firm, has also issued a minibond, this being a signal that even Southern Italy is starting to make some progress, although overall still lagging behind on the bond market.
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
GridMate - End to end testing is a critical piece to ensure quality and avoid...ThomasParaiso2
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SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfPeter Spielvogel
Building better applications for business users with SAP Fiori.
• What is SAP Fiori and why it matters to you
• How a better user experience drives measurable business benefits
• How to get started with SAP Fiori today
• How SAP Fiori elements accelerates application development
• How SAP Build Code includes SAP Fiori tools and other generative artificial intelligence capabilities
• How SAP Fiori paves the way for using AI in SAP apps
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024Neo4j
Neha Bajwa, Vice President of Product Marketing, Neo4j
Join us as we explore breakthrough innovations enabled by interconnected data and AI. Discover firsthand how organizations use relationships in data to uncover contextual insights and solve our most pressing challenges – from optimizing supply chains, detecting fraud, and improving customer experiences to accelerating drug discoveries.
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
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We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
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- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
UiPath Test Automation using UiPath Test Suite series, part 5DianaGray10
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Topics covered:
CI/CD with in UiPath
End-to-end overview of CI/CD pipeline with Azure devops
Speaker:
Lyndsey Byblow, Test Suite Sales Engineer @ UiPath, Inc.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
Discover how Standard Chartered Bank harnessed the power of Neo4j to transform complex data access challenges into a dynamic, scalable graph database solution. This keynote will cover their journey from initial adoption to deploying a fully automated, enterprise-grade causal cluster, highlighting key strategies for modelling organisational changes and ensuring robust disaster recovery. Learn how these innovations have not only enhanced Standard Chartered Bank’s data infrastructure but also positioned them as pioneers in the banking sector’s adoption of graph technology.
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
The Virtual Insurance Agent that sells push based contextual microinsurance
1. www.neosurance.com | info@neosperience.comNeosurance
February 2017
Neosurance.
The first AI agent built-in,
all you need to fill the insurance
protection gap.
We enable you to engage your digital customers,
delivering the best insurance experience
where and when it matters most.
Neosurance www.neosurance.eu | info@neosurance.eu
2. Neosurance
• The right insurance where and when you need it, on your
smartphone
• Personalised, close to people, closing the protection gap
• Mastering customer context, behaviours and emotions for a
memorable insurance digital experience
Riding the 4th Industrial revolution
“There are going to be seven billion smartphones
in everybody’s hands in the next five years. Now,
everybody is a digital customer, so doing things
digitally is no longer a niche. Doing things digitally
is how the entire world communicates.”
- Angela Ahrendts, Head of Retail Apple
3. Neosurance
How to turn the growing protection gap into an immense opportunity?
• A new engagement with a $5 Trillion
Addressable Market, rapidly losing Silent
Generation, Baby Boomers and Generation
X, shifting to Generation Y and Millennials
mobile purchase habits (75% by 2025)
• Additional $3.5 Trillion protection gap
blue ocean opportunity
Source: Swiss Re
• Online insurers exist since many years, though with
marginal success, and mainly on compulsory products
• Traditional agents clearly missing touch points on their
customers needs
• “Goldfish memory”, decreasing attention span and rational
purchasing
4. Neosurance
Neosurance, the customer-centric mobile insurance
platform that delivers the right insurance coverage at
the right moment to:
• Protect the customer
Where and when it matters most
• Add value to the insurer
With a plug-and-play platform for contextual based
insurance through smartphone notifications
• Disrupt the insurance sales model
Enabling the AI Agent, an entire new paradigm in
addressing the customers’ protection needs
Our solution: the emotional impulse sale, at your fingertips
Would you like to protect your luggage?
5. Neosurance
Customer perspective
• “It’s already there”
When I need protection.
• “They notify me about my
protection needs”
Personalized, Relevant,
Effective.
• “I buy it”
Conveniently, on my
smartphone.
Win win perspectives for the customer and the insurer
Insurer Perspective
• Untapped business
opportunity
Close to my customers, closing
the protection gap.
• Consistent profitability
Moral hazard avoidance.
• A digital insurance
salesforce
Artificial Intelligence-powered
virtual insurance, to tame the
Generation Y and Millennial
shift.
Customer
insight
Personalized
protection
Nudging
7. Neosurance
Our plug-and-play partner-friendly module sells
insurances through a combined push-based
cognitive model and mobile SDK:
• To leverage existing communities’ digital
customer journey
• To leverage insurers’ customer base
Our model is focused on leveraging
Demand aggregators
Insurance and
reinsurance partner
Communities
(demand aggregators)
Neosurance
8. Neosurance
First version of SDK completed
Neosurance’s AI
sends the push
notification based
on the context
Purchase process signed-off by the compliance of a
primary international insurer
10. Neosurance
Customer Context Content PoS
Loyalty
& Game
Reward Smartbot Wearable
VIEWS
APIs
APIs
Event Stream Bus
Context Engine Customer Insight Engine DCX KPI Engine
Neosperience Cloud SDK
Systems
of Record
Custom
Integrations
Wellness & Health
Data Integration
Billing, Payment,
& Subscription
Management
XObject XSearch XLink XSchema XApplication XIdentity
CustomerEngagementBuilder
EnterpriseCloudServices
Search &
Retargeting
Community
& Insurer
App
Responsive
Web
Social
Networks
Point
of Sales
Virtual
Assistant
Customer Context Content
Sensors
& Recording
Technical Architecture
11. Neosurance
Communities:
• Tour operator (400k users)
• Soccer in Singapore (11k users)
• Major Italian Airport (>40 mio
passengers)
• Major European Retailer (>3000 point of
sales)
• Italian e-commerce company, providing
C2C and B2C sales (>2mio users)
• Female Fertility, Pregnancy and
Maternity (50k users)
• Personalized Diet (60k users)
Engine Growth Pipeline
Generating revenues
Contracts signed,
integration undergoing
Under discussion
Leading Italian Bancassurer
Tier 1 Global
Insurer
2.000 models
20.000 car owners
Tier 2 Global
Insurer
&
Tier 1
Reinsurer
Insurer’s customer base:
• Tier 1 Global Insurer (focus China,
integration with WeChat)
• Tier 1 international Broker (focus
Employee Benefits)
• Leading Italian Motor Insurer
14.000 runners
+
+
12. Neosurance
Neosurance is proving to be the best-in-class player
• Winner of the Insurance IoT Europe Newcomer Award
(Jun 2016)
• Selected by AXA Insurance Lab to join the VIVA
Technology Startup Connect/Paris (Jul 2016)
• Winner of the Aviva Digital On Award (Sep 2016)
• Winner of Medici TOP 21 Insurtech Award (Nov 2016)
Awards Funding
• Winner of EU's Horizon 2020’s SME Instrument
“Phase 1“, Euro 50,000 (Jan 2017)
• Pre-seed of Euro 180,000 (Feb 2017)
13. Neosurance
A growing, diverse, multinational Team
Shareholders
Operative
Team
• Diego Caputo
Product and Business Development
• Alex Karpov
iOS Architect and Software Engineer
• Narciso Podda
Analyst and business development (Asia)
• Simone Valenti
Android Architect and Software
Engineer
• Celia Clinciu
Marketing and PR
• Matteo Carbone
Strategic Advisor
Insurtech Thought Leader, Founder and Director
of the Connected Insurance Observatory, 11+
years of experience in Bain Financial Service
Practice
• Luciano Pezzotta
Strategic Advisor
Strategy and innovation expert, 15+ years of
consulting experience across Europe and Asia-
Pacific, Blue Ocean Strategy Lead Consultant for
Asia-Pacific
• Pietro Menghi
CEO
International insurance and reinsurance senior executive, 20+
years leading roles with risk carriers and intermediaries, including
Willis and Swiss Re
• Andrea Silvello
Co-founder and CFO
Entrepreneur, 15+ years of experience in strategy consulting,
including Bain & Company and BCG
• Dario Melpignano
Co-founder and CTO
Serial entrepreneur with 2 among the most relevant successful
exits in Europe