Earlier this year, Precisely conducted research with ASUG to better identify how SAP customers experience digital transformations, SAP migrations, data management, and automation at their organization. One key finding? More than half of organizations say automation plays a key role in their digital transformation initiatives. In this session, we’ll take a deeper dive into the report takeaways and cover what these results mean for your business. You’ll also learn more about Precisely, our data integrity leadership, and how we help you achieve your goals with better decisions grounded in trusted data.

1. Andrew Hayden | Precisely
New trends and insights

2. 2023 State of SAP
Automation Report
A Comprehensive Survey of
Business and IT Leaders
Precisely.com/AutomationReport2023

3. Agenda
• Survey methodology
• Diving into the data
• Importance of automation
• Challenges of implementation
• Business benefits
• Overcoming barriers
• Identifying opportunities
• Conclusions
• About Precisely

4. 4

5. Be more agile
Customer needs:
Go faster Improve the quality and
integrity of your most
important data

6. 6

7. 74%
Agree that automation reduces
manual work and improves
efficiency
Key findings
55%
Say automation is important/very
important to digital
transformation

8. Diving into the data
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9. SAP
Automation
Most SAP users understand the
importance of automation for
digital transformation

10. Automation Maturity
There is still a lot of room for development and growth

11. Ad hoc still rules
Most companies still choose automation technologies on a case-by-case basis

12. Automation leadership is fragmented
Most are led by SAP IT, but there are many cooks in the kitchen

13. Key Takeaway
•The disparity of approaches makes adoption in and of
itself a challenge.
•Different automation maturity levels are driven by
organizational size and approaches automation.
•The plethora of organizations in charge of SAP
automation efforts causes SAP process automation to
lag behind other application environments in enterprises.

14. Implementing automation
has its challenges
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15. Complexity, lack of skills and time, and poor data quality are leading challenges

16. Challenges specific to SAP master data
Volume and complexity lead the challenges with SAP master data

17. Key Takeaways
• Analyzing the challenges associated with master data helps us
understand why only 5% of companies have a high level of
automation
• Our experience shows these challenges can be overcome.
• It takes a dedicated effort to analyze the processes currently in
place for creating and managing SAP data.
• With this in place, it can be relatively easy to parse the processes
into related components that can be the starting point for
automation.

18. Business
benefits
Automation reduces manual,
low-tier work

19. Key Takeaways
• Organizations that have started automating SAP processes and
data are seeing real business value
• Most point to improved efficiency and reductions in manual, low-
tier work, as plus faster responsiveness to the needs of the
business.
• These benefits lead to better performance in today’s competitive
marketplace and happier employees performing higher-value
work.

20. Overcoming barriers to
business process optimization
and redesign
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21. Process
Barriers
Complexity and customization
stand in the way of process
optimization

22. Organizational
barriers
Organizational issues present
a different set of barriers to
optimization

23. Automation
Maturity
reduces
barriers to
optimization
The more mature the
automation initiatives in a
company, the lower the
barriers to process optimization

24. Key Takeaways
• Many organizations still have significant barriers to overcome for
redesigning SAP processes.
• Complexity will continue to be the core impediment to
improvements in business processes.
• The struggle of priorities and budgets will remain a challenge for
organizations.
• However, these barriers become less impactful as organizations
acquire tools, skills and experience automating SAP business
processes

25. Identifying business lines
with the most potential
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26. Finance tops the list
Lines of business with the greatest potential to benefit from automation

27. Automation success means
different things to mature
versus inexperienced
organizations.

28. Measuring success
Success is defined differently depending on maturity level

29. Key Takeaway
• The most frequently cited business lines represent a combination
of complexity and opportunity
• Finance
• SAP master data
• Supply chain management
• Procurement
• Take cues for building a business case from how mature
organizations measure success.

30. Conclusions

31. Complexity is multidimensional
Data complexity
• Complexity of SAP
master data records
• High-volume data
processes
• Challenges data
complexity creates for
manual data entry and
management processes
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Process complexity
• Complex, data-intensive
business processes
involving multiple
constituents are a
challenge to automate
• Process governance and
tracking
• Human-in-the-loop
processes pose unique
challenges for
automation
Organizational complexity
• Multi-departmental
processes
• Competing business
priorities
• Short-term gains vs
strategic initiatives

32. Automation
delivers value
Eliminate
manual
processes
Improve data
quality and
integrity
Persevering with automation
programs and extending lessons
learned across the SAP ERP
landscape will produce tangible
business benefits.
• Increased speed and efficiency
• Improved employee satisfaction
• Process governance
• Integrated data stewardship
• First-time right data entry
Increased
efficiency Agility
• Simplify and streamline complex
processes
• Centralized management
• Adapt quickly to market
disruptions
• Citizen developers to quickly
develop or change automation
solutions
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33. The Future of Automation is Bright
• The importance and value of automation is recognized
• Automation growth will be driven by comprehensive strategic
initiatives and the adoption of curated technology portfolios
• Automating SAP master data processes will drive process
reengineering in organizations
• Citizen developers will lead the expansion of automation to new
use cases across companies
• There is widespread recognition that automation is the next stage
of our digital transformation journeys
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34. 2023 State of SAP
Automation Report
A Comprehensive Survey of
Business and IT Leaders
Precisely.com/AutomationReport2023

35. Winshuttle is now
part of Precisely,
the leader in
data integrity

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conversation…
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38. Thank you!