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Tara Dwyer
Community Banking Brief
LIVE WEBINAR
The Power of
Storytelling in
Risk Management
featuring Dr. Karen Hardy, CEO and Chief Risk
Officer of Strategic Leadership Advisors LLC
July 14th, 2023
9:30am PDT, 12:30pm EDT
moderated by
Quantivate provides web-based governance, risk, and
compliance (GRC) technology and services to organizations
nationwide.
Founded in 2005 with the release of its Business Continuity
Software, the company has grown to feature a full suite of GRC
management solutions, including Vendor Management,
Enterprise Risk Management, IT Risk Management, Internal
Audit, Compliance Management, Complaint Management, Policy
& Document Management, and Issue Management.
LEARN MORE:
QUANTIVATE.COM
Have a question for
our panelist?
Click on the QUESTIONS panel
to engage with our speaker!
Have an audio issue?
Try dialing in!
TO USE YOUR TELEPHONE:
You must select "Use Telephone" after joining
and call in using the numbers below.
United States: +1 (914) 614-3221
Access Code: 637-466-148
Dr. Karen Hardy
CEO and Chief Risk Officer of
Strategic Leadership Advisors LLC
featuring
The Power of
Storytelling in
Risk Management
Today’s
Objective
Provide a High-level overview
• Demonstrate how storytelling can help influence decision-making
through a risk management lens
• Discover what skills are in demand tor technical experts in the current
business environment
• Ways to build storytelling skills for business decision-making
Copyright 2023 Strategic Leadership Advisors LLC
“ONCE UPON A TIME….”
Copyright 2023 Strategic Leadership Advisors LLC
Characteristics
of a Good
Story
A story needs
• conflict and resolution
• tension and release
• mystery and revelation
There should be losses and gains and impacts
• setbacks and comebacks, peaks and valleys
• And, above all, a story should be about people (their
dreams and desires; loves and hates; problems and
passions)
Copyright 2023 Strategic Leadership Advisors LLC
We live in a VUCA World
• Volatile
• Uncertain
• Complex
• Ambiguous
The World Has Changed as Have
The Uses for Storytelling
Copyright 2023 Strategic Leadership Advisors LLC
• Economic risks
• Environmental risks
• Geopolitical risks
• Societal risks
• Technological risks
Copyright 2023 Strategic Leadership Advisors LLC
World Competitiveness
Copyright 2023 Strategic Leadership Advisors LLC
Organizations
Manage These
Risks Through A
Framework
Copyright 2023 Strategic Leadership Advisors LLC
Communicate and
Report on Risks
Copyright 2023 Strategic Leadership Advisors LLC
Organizations Are Stuck Due
To Poor Risk Communication
“Majority of organizations
describe their risk culture as
STRONGLY RISK AVERSE to
RISK AVERSE”
This Photo by Unknown Author is licensed under CC BY-NC
Source: NCSU ERM Oversight Report 2022
Copyright 2023 Strategic Leadership Advisors LLC
Leading in a Complex World
“When it comes to strategy it should be
driven from the top. It lives and dies with
managers in the middle—but they are
hamstrung by the poor communication
from above”
Harvard Business Review, 2015
This Photo by Unknown Author is licensed under CC BY-NC
Copyright 2023 Strategic Leadership Advisors LLC
Interpretation of a Complex
World
WE ARE ALL RISK MANAGERS.
We manage risk to help protect what
organizations value the most.
Our goal then is to persuade leadership in
taking actions.
This is not easily achieved in organizations
because leaders and organizations:
Have cultural challenges.
Have entrenched ways.
Copyright 2023 Strategic Leadership Advisors LLC
Using Data Assets To
Inform Storytelling
• How much data is available?
• Data alone is not enough
• Risk information is a data
asset
Copyright 2023 Strategic Leadership Advisors LLC
How Much Data is Available?
Copyright 2023 Strategic Leadership Advisors LLC
Data Literacy
and
Framework
Copyright 2023 Strategic Leadership Advisors LLC
Neuroscience (Logic + Emotions) Linkages
Are Our Decisions Based on Logic or Emotion?
CASE STUDY:
Risk Informed
Action Through
Storytelling for
Veterans
Veterans Non-Profit
• 1,068 Dogs rescued
• 564 Warriors rescued
• Warriors suffer from post traumatic brain injury (Risk)
https://beambitious.clickfunnels.com/optin20981001
“A New Leash On Life: The K9s for Warriors Story” Emmy Award Documentary
Copyright 2023 Strategic Leadership Advisors LLC
Copyright 2023 Strategic Leadership Advisors LLC
Building Your Storytelling Journey
• Data Assessment – what data do you have available to you
• Data interpretation- Align data interpretation – what does it mean, what can it mean- what are the impacts of the data
• Tell the story- hinge on emotional aspects of data
• Envision what behavior you want them to achieve (i.e. Veterans’ funding)
• Start small- practice storytelling in writing, presentations
This Photo by Unknown Author is licensed under CC BY
Copyright 2023 Strategic Leadership Advisors LLC
SUMMARY
This Photo by Unknown Author is licensed under CC BY
Copyright 2023 Strategic Leadership Advisors LLC
Q&A
Get the Complimentary Document
http://setyourstrategy.com/free-offer
Password: give23 (case sensitive)
Dr. Karen Hardy
CEO and Chief Risk Officer of
Strategic Leadership Advisors LLC
Tara Dwyer
Webinar Coordinator
Community Banking Brief
/in/dwyertara
communitybankingbrief.com
/in/drkarenhardyspeaks/
setyourstrategy.com/

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The Power of Storytelling in Risk Management

  • 1. Tara Dwyer Community Banking Brief LIVE WEBINAR The Power of Storytelling in Risk Management featuring Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC July 14th, 2023 9:30am PDT, 12:30pm EDT moderated by
  • 2. Quantivate provides web-based governance, risk, and compliance (GRC) technology and services to organizations nationwide. Founded in 2005 with the release of its Business Continuity Software, the company has grown to feature a full suite of GRC management solutions, including Vendor Management, Enterprise Risk Management, IT Risk Management, Internal Audit, Compliance Management, Complaint Management, Policy & Document Management, and Issue Management. LEARN MORE: QUANTIVATE.COM
  • 3. Have a question for our panelist? Click on the QUESTIONS panel to engage with our speaker! Have an audio issue? Try dialing in! TO USE YOUR TELEPHONE: You must select "Use Telephone" after joining and call in using the numbers below. United States: +1 (914) 614-3221 Access Code: 637-466-148
  • 4. Dr. Karen Hardy CEO and Chief Risk Officer of Strategic Leadership Advisors LLC featuring The Power of Storytelling in Risk Management
  • 5. Today’s Objective Provide a High-level overview • Demonstrate how storytelling can help influence decision-making through a risk management lens • Discover what skills are in demand tor technical experts in the current business environment • Ways to build storytelling skills for business decision-making Copyright 2023 Strategic Leadership Advisors LLC
  • 6. “ONCE UPON A TIME….” Copyright 2023 Strategic Leadership Advisors LLC
  • 7. Characteristics of a Good Story A story needs • conflict and resolution • tension and release • mystery and revelation There should be losses and gains and impacts • setbacks and comebacks, peaks and valleys • And, above all, a story should be about people (their dreams and desires; loves and hates; problems and passions) Copyright 2023 Strategic Leadership Advisors LLC
  • 8. We live in a VUCA World • Volatile • Uncertain • Complex • Ambiguous The World Has Changed as Have The Uses for Storytelling Copyright 2023 Strategic Leadership Advisors LLC
  • 9. • Economic risks • Environmental risks • Geopolitical risks • Societal risks • Technological risks Copyright 2023 Strategic Leadership Advisors LLC
  • 10. World Competitiveness Copyright 2023 Strategic Leadership Advisors LLC
  • 11. Organizations Manage These Risks Through A Framework Copyright 2023 Strategic Leadership Advisors LLC
  • 12. Communicate and Report on Risks Copyright 2023 Strategic Leadership Advisors LLC
  • 13. Organizations Are Stuck Due To Poor Risk Communication “Majority of organizations describe their risk culture as STRONGLY RISK AVERSE to RISK AVERSE” This Photo by Unknown Author is licensed under CC BY-NC Source: NCSU ERM Oversight Report 2022 Copyright 2023 Strategic Leadership Advisors LLC
  • 14. Leading in a Complex World “When it comes to strategy it should be driven from the top. It lives and dies with managers in the middle—but they are hamstrung by the poor communication from above” Harvard Business Review, 2015 This Photo by Unknown Author is licensed under CC BY-NC Copyright 2023 Strategic Leadership Advisors LLC
  • 15. Interpretation of a Complex World WE ARE ALL RISK MANAGERS. We manage risk to help protect what organizations value the most. Our goal then is to persuade leadership in taking actions. This is not easily achieved in organizations because leaders and organizations: Have cultural challenges. Have entrenched ways. Copyright 2023 Strategic Leadership Advisors LLC
  • 16. Using Data Assets To Inform Storytelling • How much data is available? • Data alone is not enough • Risk information is a data asset Copyright 2023 Strategic Leadership Advisors LLC
  • 17. How Much Data is Available? Copyright 2023 Strategic Leadership Advisors LLC
  • 18. Data Literacy and Framework Copyright 2023 Strategic Leadership Advisors LLC
  • 19. Neuroscience (Logic + Emotions) Linkages Are Our Decisions Based on Logic or Emotion?
  • 20. CASE STUDY: Risk Informed Action Through Storytelling for Veterans Veterans Non-Profit • 1,068 Dogs rescued • 564 Warriors rescued • Warriors suffer from post traumatic brain injury (Risk) https://beambitious.clickfunnels.com/optin20981001 “A New Leash On Life: The K9s for Warriors Story” Emmy Award Documentary Copyright 2023 Strategic Leadership Advisors LLC
  • 21. Copyright 2023 Strategic Leadership Advisors LLC
  • 22. Building Your Storytelling Journey • Data Assessment – what data do you have available to you • Data interpretation- Align data interpretation – what does it mean, what can it mean- what are the impacts of the data • Tell the story- hinge on emotional aspects of data • Envision what behavior you want them to achieve (i.e. Veterans’ funding) • Start small- practice storytelling in writing, presentations This Photo by Unknown Author is licensed under CC BY Copyright 2023 Strategic Leadership Advisors LLC
  • 23. SUMMARY This Photo by Unknown Author is licensed under CC BY Copyright 2023 Strategic Leadership Advisors LLC
  • 24. Q&A Get the Complimentary Document http://setyourstrategy.com/free-offer Password: give23 (case sensitive) Dr. Karen Hardy CEO and Chief Risk Officer of Strategic Leadership Advisors LLC Tara Dwyer Webinar Coordinator Community Banking Brief /in/dwyertara communitybankingbrief.com /in/drkarenhardyspeaks/ setyourstrategy.com/