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The Next Generation of HCT’s
Mobile App
Khalid Tariq
Head of Enterprise Systems Development
IT Department
Central Services
Abu Dhabi
ktariq@hct.ac.ae
1
Clayton Menezes
Programmer Analyst
IT Department
Central Services
Abu Dhabi
cmenezes@hct.ac.ae
Agenda
Current HCT
Mobile App
Lessons
Learned &
Future Plans
Prototype of
a Next
Generation
Mobile App
General
Discussion on
the Features
of HCT
Mobile v2.0
2
M-Government Initiative from H.E. Sheikh
Mohammad
• Services on Smart Devices:
• Available 24 hours a day
• from anywhere in the world
• To help customers
• By May 2015
3
4
Current HCT
Mobile App
• Launched on 13th March, 2012
• Updated to version 1.1 on 30th June 2013
• Downloaded 22,181 times
• 2012: 7,268
• 2013: 7245
• 2014: 7,668
• Available as native app on iOS:
https://itunes.apple.com/us/app/hct/id510336044?ls=1&mt=8
• Available as mobile-enabled website on other platforms from:
http://m.hct.ac.ae
• App Store Rating:
5
Current
HCT
Mobile
App
6
Public
Current
HCT
Mobile
App
Home
7
HCT
News
Public
Current
HCT
Mobile
App
8
HCT
News
Public
Current
HCT
Mobile
App
9
HCT
News
Public
Current
HCT
Mobile
App
10
HCT
News
Public
Current
HCT
Mobile
App
11
HCT
News
Public
Current
HCT
Mobile
App
12
Public
Current
HCT
Mobile
App
Home
13
HCT
Events
Public
Current
HCT
Mobile
App
14
Public
Current
HCT
Mobile
App
HCT
Events
15
Public
Current
HCT
Mobile
App
HCT
Events
16
Public
Current
HCT
Mobile
App
Home
17
Public
Current
HCT
Mobile
App
College
Directory
18
College
Directory
Public
Current
HCT
Mobile
App
19
Public
Current
HCT
Mobile
App
Home
20
HCT
Maps
Public
Current
HCT
Mobile
App
21
Public
Current
HCT
Mobile
App
HCT
Maps
22
Public
Current
HCT
Mobile
App
HCT
Maps
23
Public
Current
HCT
Mobile
App
HCT
Maps
24
Public
Current
HCT
Mobile
App
HCT
Maps
25
Public
Current
HCT
Mobile
App
HCT
Maps
26
Public
Current
HCT
Mobile
App
HCT
Maps
27
Public
Current
HCT
Mobile
App
Home
28
Video
Public
Current
HCT
Mobile
App
29
Video
Public
Current
HCT
Mobile
App
30
Video
Public
Current
HCT
Mobile
App
31
Public
Current
HCT
Mobile
App
Home
Public
32
Student
Information
Current
HCT
Mobile
App
33
Private
Current
HCT
Mobile
App
Student
Information
34
Private
Current
HCT
Mobile
App
Student
Information
35
Private
Current
HCT
Mobile
App
Student
Information
36
Private
Current
HCT
Mobile
App
Student
Information
37
Private
Current
HCT
Mobile
App
Student
Information
38
Public
Current
HCT
Mobile
App
Home
39
Public
Current
HCT
Mobile
App
Libraries
40
Libraries
Public
Current
HCT
Mobile
App
41
Public
Current
HCT
Mobile
App
Libraries
42
Public
Current
HCT
Mobile
App
Libraries
43
Public
Current
HCT
Mobile
App
Libraries
44
Current
HCT
Mobile
App
Libraries
Private
45
Public
Current
HCT
Mobile
App
Libraries
46
Public
Current
HCT
Mobile
App
Libraries
47
Current
HCT
Mobile
App
Libraries
Private
Current
HCT
Mobile
App
48
Public
Home
Current
HCT
Mobile
App
49
Public
50
Lessons
Learned &
Future Plans
51
Lessons
Learned
& Future
Plans
Category Ellucian App HCT Harvard University Stanford University UAEU
News    
Event    
Calendar    
College Directory    
People/ Directory    
Emergency numbers   
Maps     
Video/ Multimedia  
Library   
Bookstore 
Payment center  
Dining menu  
Shuttle Tracker 
Athletics   
Admission  
Social Media   
Courses  
Weather 
Comparison Matrix
52
Lessons
Learned
& Future
Plans
Comparison Matrix
Category Ellucian App HCT Harvard University Stanford University UAEU
Academic
Schedule   
Attendance  
Grades   
Exam Schedule 
Transcript 
Notifications 
GPA 
Employees
Pay-Stub 
Leave 
General
Links  
Full Website   
Customize Home  
About    
17 16 17 13 11
• Ensure App Delivers Services Relevant to Users
Hold focus-group sessions with users like today. Deliver focused apps to
specific user groups like – HCT Students, HCT Staff, HCT Parents, etc.
• Ensure Maximum User Downloads
Last version was announced in news but we did not do an aggressive
marketing campaign. We will ensure all relevant users are aware of the new
app via different medium such as emails, portal pop-ups and SMS.
• Ensure Maximum User Satisfaction
Last version has only 9 reviews submitted by users. We will ensure that the
new apps allows users to submit feedback and rate the app. We will also
ensure single sign-on for users and we will monitor the usage of different
areas of the app to understand user behavior for future releases.
53
Lessons
Learned
& Future
Plans
• Multiple Platforms
Current App is only available to Apple App Store. The new version will be
available on Google Play and Windows Store as well.
• We want our users to experience the best mobile app for teaching
and learning by end of 2015.
• Target date for new app: May 2015
54
Lessons
Learned
& Future
Plans
55
Prototype of
a Next
Generation
Mobile App
HCT Parent
56
General
Discussion on
the Features
of HCT
Mobile v2.0
Khalid Tariq
Head of Enterprise Systems Development
IT Department
Central Services
Abu Dhabi
ktariq@hct.ac.ae
Clayton Menezes
Programmer Analyst
IT Department
Central Services
Abu Dhabi
cmenezes@hct.ac.ae

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