[Hiểu số để tăng số] How we use it at Ogilvy - bài thuyết trình của Mr. Greg ...WeCreate
BẠN CÓ ĐỦ DATA-IQ ĐỂ CẠNH TRANH TRONG THỜI ĐẠI MỚI?
Chẳng biết từ lúc nào, khái niệm “data” (dữ liệu) luôn đi kèm với từ “big” – big data mới ngầu, mà ngầu quá nên chỉ dành cho những big guys như Apple, Google, Facebook thôi.
Tập đoàn Ogilvy không đồng ý với việc đó. Ngược với quan điểm thông thường, Ogilvy – tập đoàn sáng tạo hàng đầu thế giới, rất quan tâm đến số liệu vì nó là những dấu hiệu quan trọng của nhu cầu, xu hướng và hiệu quả. Và như một đối tác sáng tạo kiểu mẫu, Ogilvy mong muốn khách hàng của mình thành công.
Ogilvy tin rằng điều này là có thể, và có một “công thức thành công” chung cho những thương hiệu hàng đầu như Coca-Cola, Cisco đến các startup mới (thậm chí chưa) thành lập.
Và họ viết hẳn một quyển sách về điều đó, đơn giản – mạch lạc như “sách dạy nấu ăn”, bạn có thể cầm lên, đọc một chương và ứng dụng ngay vào công việc.
Với Ogilvy, “dữ liệu” không phải là một khái niệm tĩnh và xa vời, nó là một phương pháp suy nghĩ và kỹ năng, sống động – cụ thể và có-thể-học-được.
Đây là bài thuyết trình của Mr. Greg Sklavounos, Head of Consulting - OgilvyOne Vietnam tại buổi talkshow ra mắt sách DATA IS SEXY AND YOU SHOULD KNOW IT
Nhận ngay bí quyết sống sót trong kỷ nguyên digital do tập đoàn Ogilvy viết tại đây: http://bit.ly/Hieusodetangso
Nội dung buổi talkshow "Enter The Marketing World: Client or Agency?" ngày 8.10 tại Én Tea House, với sự chia sẻ của 2 diễn giả: chị Trân Châu (Director of Client Services - Dentsu Vietnam) và anh Thanh Hải (Brand Manager - Vinamilk)
Customer experience has become the new competitive battleground. How to create the best customer experience + the current state & future of AI in customer service.
10 Game Changers for Customer ExperienceRant & Rave
Did you know that 'Jenga' is actually the Swahili word for 'build'? Or that the highest scoring word in scrabble is oxyphenbutazone? And Parker Brothers prints thirty times more Monopoly money every year than the United States prints real money?
Okay, so board game trivia may not mean checkmate in the world of business, but there are some key customer experience lessons we can learn from our favourite games of yesteryear.
Have a look at our 'Customer Experience Game Changer' infographic to see for yourself.
The 4 pillars of retail engagement and gives practical advice on how to meet them, based on thousands of hours of focus groups. This presentation was delivered live April 17, 2015.
[Hiểu số để tăng số] How we use it at Ogilvy - bài thuyết trình của Mr. Greg ...WeCreate
BẠN CÓ ĐỦ DATA-IQ ĐỂ CẠNH TRANH TRONG THỜI ĐẠI MỚI?
Chẳng biết từ lúc nào, khái niệm “data” (dữ liệu) luôn đi kèm với từ “big” – big data mới ngầu, mà ngầu quá nên chỉ dành cho những big guys như Apple, Google, Facebook thôi.
Tập đoàn Ogilvy không đồng ý với việc đó. Ngược với quan điểm thông thường, Ogilvy – tập đoàn sáng tạo hàng đầu thế giới, rất quan tâm đến số liệu vì nó là những dấu hiệu quan trọng của nhu cầu, xu hướng và hiệu quả. Và như một đối tác sáng tạo kiểu mẫu, Ogilvy mong muốn khách hàng của mình thành công.
Ogilvy tin rằng điều này là có thể, và có một “công thức thành công” chung cho những thương hiệu hàng đầu như Coca-Cola, Cisco đến các startup mới (thậm chí chưa) thành lập.
Và họ viết hẳn một quyển sách về điều đó, đơn giản – mạch lạc như “sách dạy nấu ăn”, bạn có thể cầm lên, đọc một chương và ứng dụng ngay vào công việc.
Với Ogilvy, “dữ liệu” không phải là một khái niệm tĩnh và xa vời, nó là một phương pháp suy nghĩ và kỹ năng, sống động – cụ thể và có-thể-học-được.
Đây là bài thuyết trình của Mr. Greg Sklavounos, Head of Consulting - OgilvyOne Vietnam tại buổi talkshow ra mắt sách DATA IS SEXY AND YOU SHOULD KNOW IT
Nhận ngay bí quyết sống sót trong kỷ nguyên digital do tập đoàn Ogilvy viết tại đây: http://bit.ly/Hieusodetangso
Nội dung buổi talkshow "Enter The Marketing World: Client or Agency?" ngày 8.10 tại Én Tea House, với sự chia sẻ của 2 diễn giả: chị Trân Châu (Director of Client Services - Dentsu Vietnam) và anh Thanh Hải (Brand Manager - Vinamilk)
Customer experience has become the new competitive battleground. How to create the best customer experience + the current state & future of AI in customer service.
10 Game Changers for Customer ExperienceRant & Rave
Did you know that 'Jenga' is actually the Swahili word for 'build'? Or that the highest scoring word in scrabble is oxyphenbutazone? And Parker Brothers prints thirty times more Monopoly money every year than the United States prints real money?
Okay, so board game trivia may not mean checkmate in the world of business, but there are some key customer experience lessons we can learn from our favourite games of yesteryear.
Have a look at our 'Customer Experience Game Changer' infographic to see for yourself.
The 4 pillars of retail engagement and gives practical advice on how to meet them, based on thousands of hours of focus groups. This presentation was delivered live April 17, 2015.
Everyone talks “integrated” but too often integration of marketing falls drastically short. If your advertising, campaigns, website and all marketing efforts are not synced, you are wasting time and money and not operating effectively. The presenter will show practical case studies of integration done well and provide tangible takeaways about how you can integrate your paid, earned, owned and social media.
Touchpoints for Founder Institute Mexico CitySteven Zwerink
This presentation I gave for the founders of Founders Institute Mexico City. One key message for every startup: focus on your first customer and embrace him or her. And think about Touchpoints.
Your Story: The Bedrock of Customer Experience.James O'Gara
Your company’s message is the thread that connects the
customer experience. It’s the one thing that can truly make
a difference in what your customers think about your
company. From your website, to content marketing, to
sales conversations and customer service phone calls, your
corporate story is everywhere. It directly impacts customer
perception and their overall experience — so when, where
and how well you deliver your corporate message throughout
the customer experience matters. Learn more ...
Global Financial Solutions Asia Professional tips provider. When you are competing in sales, you must learn all that is possible about lead generation. What you know is what will ensure that you stay ahead of the game. If you want to know it all, then the helpful tips and tricks found below will ensure that you reach your goals.
Some of the most successful companies have one thing in common – they offer an amazing customer experience. If you’re working on improving your strategy, get inspired by these inspirational customer experience quotes.
If you find this presentation interesting, subscribe to blog.neosperience.com to stay up to date.
In an age where the social customer has risen to new heights, customer support teams have been required to adjust to meet the needs of their customer base more than ever. For Desk.com, our team strives to provide what we like to call: "Customer WOW"
The real Customer WOW happens when you combine empathy and understanding for the challenge the customer is facing, identify and resolve the issue with skill (and bonus points for style), and drive and scale that learning back into the organization. Desk.com's Customer WOW team has taken it upon themselves to divulge some of the deep secrets of how to achieve these results. Check out their 13 principles to providing Customer WOW.
Curious about Desk.com? Download this free kit to get started: http://bit.ly/FreeCustomerServiceKit
This entertaining presentation on how to build and deliver killer presentations and pitches was given to the Hispanic marketing association AHAA! ar their annual conference: Miami 4/27/15. The presentation is from my book, "The Levitan Pitch. Buy This Book. Win More Pitches."
"Inbound" Sales and Marketing - Fuel Your Startup's Growthstartany
Startany Cloud Acceleration Platform
___________________________________________________
Sam Mallikarjunan is the Principal Marketing Strategist for HubSpot, world's leading inbound marketing platform that has received over $100 million in funding and did an IPO in 2014. Previously Sam has taken various positions at HubSpot, ranging from Head of Experimental Marketing to Head of eCommerce Marketing. Sam is also a continuing education instructor at Harvard and is the author of "How to Sell Better than Amazon" and "Why Medium Works".
The world has changed. How people buy has changed. The last 15 years have seen dramatic shifts in how people communicate, buy, and live their lives. Sales and marketing, however, have been slow to adapt. In this talk, we'll introduce the framework of "inbound" sales and marketing to help you attract (rather than interrupt) your customers and fuel your startup's growth.
>Introduction:
Presentation goals, types and evaluation
>Creating presentations:
Understanding how stakeholder goals relate to storytelling and maintaining interest
>Delivering presentations:
Practicing realistically timed scenarios is critical for developing presentation confidence
How Emotions Drive Customer Experience WebinarGavin McMahon
MYTH: IF WE SOLVE THE CUSTOMER'S PROBLEM, THE EXPERIENCE IS A GOOD ONE
Are your agents getting off the phone fast, but not solving the customers’ problems? Or, are they solving the customers’ problems but still getting bad NPS scores? What both of these have in common is emotions – the ones both your agents and customers bring to the call.
Listen here to Tara Paluck as she lead our latest webinar, "How Emotions Drive Customer Experience". During this recording you will learn how to redirect emotions quickly and accurately by understanding:
- What role emotions play in the Customer Experience
- Why emotions are so hard to “use” effectively
- How to manage agent and customer emotions more successfully
Judging creative idea guide, this material will help the marketer especially those who work on advertising or brand to be able to formulate rational and structured thinking of judging creative idea
15 thought leaders presenting at the Authority Rainmaker conference share integrated marketing advice on Design, Content, Traffic and Conversion.
Authority Rainmaker conference is May 13-15 in Denver, CO featuring nationally known experts including Daniel Pink, Sally Hogshead, Chris Brogan and Henry Rollins. Marketing experts include Brian Clark, Ann Handley, Joe Pulizzi, Danny Sullivan, and many others.
This eBook was produced for Copyblogger Media by TopRank Online Marketing.
Everyone talks “integrated” but too often integration of marketing falls drastically short. If your advertising, campaigns, website and all marketing efforts are not synced, you are wasting time and money and not operating effectively. The presenter will show practical case studies of integration done well and provide tangible takeaways about how you can integrate your paid, earned, owned and social media.
Touchpoints for Founder Institute Mexico CitySteven Zwerink
This presentation I gave for the founders of Founders Institute Mexico City. One key message for every startup: focus on your first customer and embrace him or her. And think about Touchpoints.
Your Story: The Bedrock of Customer Experience.James O'Gara
Your company’s message is the thread that connects the
customer experience. It’s the one thing that can truly make
a difference in what your customers think about your
company. From your website, to content marketing, to
sales conversations and customer service phone calls, your
corporate story is everywhere. It directly impacts customer
perception and their overall experience — so when, where
and how well you deliver your corporate message throughout
the customer experience matters. Learn more ...
Global Financial Solutions Asia Professional tips provider. When you are competing in sales, you must learn all that is possible about lead generation. What you know is what will ensure that you stay ahead of the game. If you want to know it all, then the helpful tips and tricks found below will ensure that you reach your goals.
Some of the most successful companies have one thing in common – they offer an amazing customer experience. If you’re working on improving your strategy, get inspired by these inspirational customer experience quotes.
If you find this presentation interesting, subscribe to blog.neosperience.com to stay up to date.
In an age where the social customer has risen to new heights, customer support teams have been required to adjust to meet the needs of their customer base more than ever. For Desk.com, our team strives to provide what we like to call: "Customer WOW"
The real Customer WOW happens when you combine empathy and understanding for the challenge the customer is facing, identify and resolve the issue with skill (and bonus points for style), and drive and scale that learning back into the organization. Desk.com's Customer WOW team has taken it upon themselves to divulge some of the deep secrets of how to achieve these results. Check out their 13 principles to providing Customer WOW.
Curious about Desk.com? Download this free kit to get started: http://bit.ly/FreeCustomerServiceKit
This entertaining presentation on how to build and deliver killer presentations and pitches was given to the Hispanic marketing association AHAA! ar their annual conference: Miami 4/27/15. The presentation is from my book, "The Levitan Pitch. Buy This Book. Win More Pitches."
"Inbound" Sales and Marketing - Fuel Your Startup's Growthstartany
Startany Cloud Acceleration Platform
___________________________________________________
Sam Mallikarjunan is the Principal Marketing Strategist for HubSpot, world's leading inbound marketing platform that has received over $100 million in funding and did an IPO in 2014. Previously Sam has taken various positions at HubSpot, ranging from Head of Experimental Marketing to Head of eCommerce Marketing. Sam is also a continuing education instructor at Harvard and is the author of "How to Sell Better than Amazon" and "Why Medium Works".
The world has changed. How people buy has changed. The last 15 years have seen dramatic shifts in how people communicate, buy, and live their lives. Sales and marketing, however, have been slow to adapt. In this talk, we'll introduce the framework of "inbound" sales and marketing to help you attract (rather than interrupt) your customers and fuel your startup's growth.
>Introduction:
Presentation goals, types and evaluation
>Creating presentations:
Understanding how stakeholder goals relate to storytelling and maintaining interest
>Delivering presentations:
Practicing realistically timed scenarios is critical for developing presentation confidence
How Emotions Drive Customer Experience WebinarGavin McMahon
MYTH: IF WE SOLVE THE CUSTOMER'S PROBLEM, THE EXPERIENCE IS A GOOD ONE
Are your agents getting off the phone fast, but not solving the customers’ problems? Or, are they solving the customers’ problems but still getting bad NPS scores? What both of these have in common is emotions – the ones both your agents and customers bring to the call.
Listen here to Tara Paluck as she lead our latest webinar, "How Emotions Drive Customer Experience". During this recording you will learn how to redirect emotions quickly and accurately by understanding:
- What role emotions play in the Customer Experience
- Why emotions are so hard to “use” effectively
- How to manage agent and customer emotions more successfully
Judging creative idea guide, this material will help the marketer especially those who work on advertising or brand to be able to formulate rational and structured thinking of judging creative idea
15 thought leaders presenting at the Authority Rainmaker conference share integrated marketing advice on Design, Content, Traffic and Conversion.
Authority Rainmaker conference is May 13-15 in Denver, CO featuring nationally known experts including Daniel Pink, Sally Hogshead, Chris Brogan and Henry Rollins. Marketing experts include Brian Clark, Ann Handley, Joe Pulizzi, Danny Sullivan, and many others.
This eBook was produced for Copyblogger Media by TopRank Online Marketing.
How Are You Different: Importance of a Strong Marketing MessageJennifer Saunders
The most important step in building a strong brand in a crowded marketplace is to find your unique voice. This presentation by Soapbox Marketing helps companies to articulate a strong message to the right audience on the web and in social media. Also shows some examples of what not to do on your website.
In this talk Anna from Quibble looks at what agencies can do to acquire more customers and reach their goals.
Key points:
-What goals you should set and how to reach them.
-How a personal brand can help bring in the right kind of customers.
-How to build a personal brand.
-What activity to include within your strategy.
Why your agency positioning (probably) sucks. And what to do about it. Boom Online Marketing
Business development mentor Ben Potter's DRINK:// Digital presentation from April 2019.
How many agencies do we have in the room? Talk about something that I believe to be a major problem in ‘agency land’. Agency slant to it but equally relevant to freelancers and anybody else selling digital marketing products / services. In fact, could well apply to any market where services have become commoditised
Moving from NOW to NEXT in the Marketing of Insights FortuneCMO, LLC
Insights Marketing Day | #IMD15 | 9-21-15 | by Steven Cook
Every business vertical today is experiencing rapid disruption of business models, value propositions, products and services & customer expectations. The Market Research industry is similarly facing big changes. It is more important than ever for insights businesses to understand & use state-of-the-art marketing & brand building approaches to better engage with customers, prospects & strategic partners.
Sách Quảng cáo không nói láo do anh Hồ Công Hoài Phương, Strategic Planning Director - Dentsu One chắp bút.
Xem thêm về quyển sách:
https://www.youtube.com/watch?v=eN8di88b_R0&t=144s
Đặt trước bản bìa cứng (phiên bản giới hạn & có chữ ký):
http://bit.ly/QCKNL_Hardcover
Đặt hàng bản bìa cứng (mass) tại đây:
https://tiki.vn/quang-cao-khong-noi-lao-p918148.html
Khóa học nhập môn sáng tạo được đúc kết từ kinh nghiệm, nghe người ta chỉ và chỉ người ta làm sáng tạo trong 7 năm của Huỳnh Vĩnh Sơn (aka Sói Ăn Chay). Trong 8 tuần, Vĩnh Sơn sẽ cùng bạn biến ý tưởng thành hiện thực, đi qua những vấn đề cốt lõi nhất của sáng tạo, đặc biệt là với con chữ.
Thực hành trên dự án thực tế
Kết khoá, bạn sẽ có hẳn một campaign với những món “ăn chơi” cơ bản để cho vào portfolio hoặc đơn giản là nhìn lại “trình sáng tạo” của mình trước và sau khi học. Điều đặc biệt là lớp sẽ có các anh chị khách mời đến trực tiếp giúp các bạn triển khai ý tưởng, nhờ vậy việc học sẽ sâu và trực quan sinh động hơn.
“đội hình” 2017:
* Khách hàng & Account: Trong năm 2017, các bạn sẽ lần đầu tiên gặp trực tiếp client (năm ngoái là làm trên đề thật, chứ hổng có gặp). Họ sẽ mang đến những vấn đề truyền thông mà nhãn hàng đang thật sự đối mặt và rất cần giải pháp sáng tạo từ học viên của lớp.
* Art Director & Designer: Cùng các bạn nghĩ và triển khai những hình ảnh vân vi dựa trên ý tưởng chủ đạo.
* Visualizer: Chuyên gia minh hoạ, giúp cả lớp “thấy mặt” đứa con tinh thần của mình.
Xem thêm tại: http://wecreate.life/learning-hub/khoa-hoc-sang-tao-bo-co-huynh-vinh-son-3915.html
Khóa học nhập môn sáng tạo được đúc kết từ kinh nghiệm, nghe người ta chỉ và chỉ người ta làm sáng tạo trong 7 năm của Huỳnh Vĩnh Sơn (aka Sói Ăn Chay). Trong 8 tuần, Vĩnh Sơn sẽ cùng bạn biến ý tưởng thành hiện thực, đi qua những vấn đề cốt lõi nhất của sáng tạo, đặc biệt là với con chữ.
Thực hành trên dự án thực tế
Kết khoá, bạn sẽ có hẳn một campaign với những món “ăn chơi” cơ bản để cho vào portfolio hoặc đơn giản là nhìn lại “trình sáng tạo” của mình trước và sau khi học. Điều đặc biệt là lớp sẽ có các anh chị khách mời đến trực tiếp giúp các bạn triển khai ý tưởng, nhờ vậy việc học sẽ sâu và trực quan sinh động hơn.
“đội hình” 2017:
* Khách hàng & Account: Trong năm 2017, các bạn sẽ lần đầu tiên gặp trực tiếp client (năm ngoái là làm trên đề thật, chứ hổng có gặp). Họ sẽ mang đến những vấn đề truyền thông mà nhãn hàng đang thật sự đối mặt và rất cần giải pháp sáng tạo từ học viên của lớp.
* Art Director & Designer: Cùng các bạn nghĩ và triển khai những hình ảnh vân vi dựa trên ý tưởng chủ đạo.
* Visualizer: Chuyên gia minh hoạ, giúp cả lớp “thấy mặt” đứa con tinh thần của mình.
Xem thêm tại: http://wecreate.life/learning-hub/khoa-hoc-sang-tao-bo-co-huynh-vinh-son-3915.html
[Hiểu số để tăng số] The Journey of Embracing data - bài thuyết trình của Mr....WeCreate
BẠN CÓ ĐỦ DATA-IQ ĐỂ CẠNH TRANH TRONG THỜI ĐẠI MỚI?
Chẳng biết từ lúc nào, khái niệm “data” (dữ liệu) luôn đi kèm với từ “big” – big data mới ngầu, mà ngầu quá nên chỉ dành cho những big guys như Apple, Google, Facebook thôi.
Tập đoàn Ogilvy không đồng ý với việc đó. Ngược với quan điểm thông thường, Ogilvy – tập đoàn sáng tạo hàng đầu thế giới, rất quan tâm đến số liệu vì nó là những dấu hiệu quan trọng của nhu cầu, xu hướng và hiệu quả. Và như một đối tác sáng tạo kiểu mẫu, Ogilvy mong muốn khách hàng của mình thành công.
Ogilvy tin rằng điều này là có thể, và có một “công thức thành công” chung cho những thương hiệu hàng đầu như Coca-Cola, Cisco đến các startup mới (thậm chí chưa) thành lập.
Và họ viết hẳn một quyển sách về điều đó, đơn giản – mạch lạc như “sách dạy nấu ăn”, bạn có thể cầm lên, đọc một chương và ứng dụng ngay vào công việc.
Với Ogilvy, “dữ liệu” không phải là một khái niệm tĩnh và xa vời, nó là một phương pháp suy nghĩ và kỹ năng, sống động – cụ thể và có-thể-học-được.
Đây là bài thuyết trình của Mr. Long Nguyen, Conversion Manager - VNG tại buổi talkshow ra mắt sách DATA IS SEXY AND YOU SHOULD KNOW IT
Nhận ngay bí quyết sống sót trong kỷ nguyên digital do tập đoàn Ogilvy viết tại đây: http://bit.ly/Hieusodetangso
Book-minar đầu tiên, thảo luận về quyển sách "Thấu hiểu người mua, giải mã tăng trưởng": http://tiki.vn/thau-hieu-nguoi-mua-giai-ma-tang-truong-p159797.html
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Quên thương hiệu đi, điểm bán và người mua mới là chiến trường trọng điểm của cuộc cạnh tranh từ năm 2016. Tại Việt Nam, những khái niệm “người mua”, “hành vi mua” ít được nhắc đến so với “thương hiệu”, “quảng cáo”, “sáng tạo”, “người tiêu dùng” - một phần vì nó có vẻ khô khan và đơn giản. Vì vậy, phần nhiều marketer chưa hiểu hết “power of shopper”.
Tại sao?
Năm 2016, Việt Nam mở hàng rào thuế quan cho toàn bộ hàng hoá ASEAN và không xa nữa là TPP. Điều đó có nghĩa là các thương hiệu hiện tại (nhất là nội địa) sẽ sớm đối mặt với rất nhiều đại gia từ Thái, Indonesia, Hàn Quốc, Nhật…
Thậm chí các nhóm doanh nghiệp này hiện đã xây dựng hệ thống phân phối riêng như Robin - Nguyễn Kim (Thái), Lotte Mart (Hàn Quốc), Aeon Mall (Nhật)...
Chưa kể với sự phát triển của thương mại điện tử, hành vi mua hàng và cách thức tạo ảnh hưởng với người mua sẽ rất khác với kênh truyền thống.
Một marketer không có sự thấu hiểu người mua (shopper) cũng như các kỹ năng để làm việc cùng đối tác bán lẻ (retailer) và chiến thắng tại điểm bán sẽ khó có cơ hội trụ vững và thăng tiến trong bối cảnh mới.
Đến buổi hội thảo này bạn sẽ học được:
+ Vai trò và sức mạnh của shopper trong thị trường và các ngành hàng trọng điểm.
+ Chân dung của shopper Việt Nam và hé lộ ngân sách “khủng” các thương hiệu đang đầu tư cho shopper.
+ Chiến thắng tại điểm bán: khuyến mãi và giá cả không phải là công thức duy nhất để thu hút shopper!
+ Các kỹ năng cần thiết, và đặc biệt, một giải pháp toàn diện để “nhập môn” Shopper Marketing sẽ được giới thiệu trong buổi hội thảo: tựa sách "Thấu hiểu người mua, giải mã tăng trưởng” do WeCreate biên dịch và phát hành.
Nghe từ ai?
Anh Hùng Thiện, General Manager - GCOMM.
Người có 11 năm gắn bó với ngành research cho đến nay, đã trải qua hầu hết tất cả loại hình nghiên cứu thị trường nhưng vẫn mê “shopper behavior” nhất. Trước khi thành lập GCOMM vào năm 2011, a.Thiện giữ vị trí Associate Director trong mảng Retail Audit tại Nielsen Vietnam.
Chị Huỳnh Giao, Business Development Manager - Tetra Pak.
Làm việc tại Tetra Pak, công ty dẫn đầu về mảng bao bì thực phẩm với 11 tỷ USD doanh thu (2013), giúp chị Giao có thêm nhiều thấu hiểu rất độc đáo và sâu sắc với hành vi mua hàng và sau mua hàng. Trước khi gia nhập Tetra Pak vào năm 2012, chị Giao có nhiều năm kinh nghiệm làm việc tại các tập đoàn nghiên cứu thị trường hàng đầu như Nielsen và Ipsos.
Điều phối chương trình là anh Việt Dũng, Managing Director của WeCreate. Các bạn yêu thích marketing chắc hẳn đã rất quen thuộc với anh Dũng trong vai trò Đồng sáng lập của AIM Academy (tên mới của AiiM Education).
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CROVWO
In today’s era of AI, personalization is more than just a trend—it’s a fundamental strategy that unlocks numerous opportunities.
When done effectively, personalization builds trust, loyalty, and satisfaction among your users—key factors for business success. However, relying solely on AI capabilities isn’t enough. You need to anchor your approach in solid principles, understand your users’ context, and master the art of persuasion.
Join us as Sarjak Patel and Naitry Saggu from 3rd Eye Consulting unveil a transformative framework. This approach seamlessly integrates your unique context, consumer insights, and conversion goals, paving the way for unparalleled success in personalization.
Is AI-Generated Content the Future of Content Creation?Cut-the-SaaS
Discover the transformative power of AI in content creation with our presentation, "Is AI-Generated Content the Future of Content Creation?" by Puran Parsani, CEO & Editor of Cut-The-SaaS. Learn how AI-generated content is revolutionizing marketing, publishing, education, healthcare, and finance by offering unprecedented efficiency, creativity, and scalability.
Understanding
AI-Generated Content:
AI-generated content includes text, images, videos, and audio produced by AI without direct human involvement. This technology leverages large datasets to create contextually relevant and coherent material, streamlining content production.
Key Benefits:
Content Creation: Rapidly generate high-quality content for blogs, articles, and social media.
Brainstorming: AI simulates conversations to inspire creative ideas.
Research Assistance: Efficiently summarize and research information.
Market Insights:
The content marketing industry is projected to grow to $17.6 billion by 2032, with AI-generated content expected to dominate over 55% of the market.
Case Study: CNET’s AI Content Controversy:
CNET’s use of AI for news articles led to public scrutiny due to factual inaccuracies, highlighting the need for transparency and human oversight.
Benefits Across Industries:
Marketing: Personalize content at scale and optimize engagement with predictive analytics.
Publishing: Automate content creation for faster publication cycles.
Education: Efficiently generate educational materials.
Healthcare: Create accurate content for patients and professionals.
Finance: Produce timely financial content for decision-making.
Challenges and Ethical Considerations:
Transparency: Disclose AI use to maintain trust.
Bias: Address potential AI biases with diverse datasets.
SEO: Ensure AI content meets SEO standards.
Quality: Maintain high standards to prevent misinformation.
Conclusion:
AI-generated content offers significant benefits in efficiency, personalization, and scalability. However, ethical considerations and quality assurance are crucial for responsible use. Explore the future of content creation with us and see how AI is transforming various industries.
Connect with Us:
Follow Cut-The-SaaS on LinkedIn, Instagram, YouTube, Twitter, and Medium. Visit cut-the-saas.com for more insights and resources.
Most small businesses struggle to see marketing results. In this session, we will eliminate any confusion about what to do next, solving your marketing problems so your business can thrive. You’ll learn how to create a foundational marketing OS (operating system) based on neuroscience and backed by real-world results. You’ll be taught how to develop deep customer connections, and how to have your CRM dynamically segment and sell at any stage in the customer’s journey. By the end of the session, you’ll remove confusion and chaos and replace it with clarity and confidence for long-term marketing success.
Key Takeaways:
• Uncover the power of a foundational marketing system that dynamically communicates with prospects and customers on autopilot.
• Harness neuroscience and Tribal Alignment to transform your communication strategies, turning potential clients into fans and those fans into loyal customers.
• Discover the art of automated segmentation, pinpointing your most lucrative customers and identifying the optimal moments for successful conversions.
• Streamline your business with a content production plan that eliminates guesswork, wasted time, and money.
10 Video Ideas Any Business Can Make RIGHT NOW!
You'll never draw a blank again on what kind of video to make for your business. Go beyond the basic categories and truly reimagine a brand new advanced way to brainstorm video content creation. During this masterclass you'll be challenged to think creatively and outside of the box and view your videos through lenses you may have never thought of previously. It's guaranteed that you'll leave with more than 10 video ideas, but I like to under-promise and over-deliver. Don't miss this session.
Key Takeaways:
How to use the Video Matrix
How to use additional "Lenses"
Where to source original video ideas
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...Valters Lauzums
E-commerce in 2024 is characterized by a dynamic blend of opportunities and significant challenges. Supply chain disruptions and inventory shortages are critical issues, leading to increased shipping delays and rising costs, which impact timely delivery and squeeze profit margins. Efficient logistics management is essential, yet it is often hampered by these external factors. Payment processing, while needing to ensure security and user convenience, grapples with preventing fraud and integrating diverse payment methods, adding another layer of complexity. Furthermore, fulfillment operations require a streamlined approach to handle volume spikes and maintain accuracy in order picking, packing, and shipping, all while meeting customers' heightened expectations for faster delivery times.
Amid these operational challenges, customer data has emerged as an important strategy. By focusing on personalization and enhancing customer experience from historical behavior, businesses can deliver improved website and brand experienced, better product recommendations, optimal promotions, and content to meet individual preferences. Better data analytics can also help in effectively creating marketing campaigns, improving customer retention, and driving product development and inventory management.
Innovative formats such as social commerce and live shopping are beginning to impact the digital commerce landscape, offering new ways to engage with customers and drive sales, and may provide opportunity for brands that have been priced out or seen a downturn with post-pandemic shopping behavior. Social commerce integrates shopping experiences directly into social media platforms, tapping into the massive user bases of these networks to increase reach and engagement. Live shopping, on the other hand, combines entertainment and real-time interaction, providing a dynamic platform for showcasing products and encouraging immediate purchases. These innovations not only enhance customer engagement but also provide valuable data for businesses to refine their strategies and deliver superior shopping experiences.
The e-commerce sector is evolving rapidly, and businesses that effectively manage operational challenges and implement innovative strategies are best positioned for long-term success.
The Forgotten Secret Weapon of Digital Marketing: Email
Digital marketing is a rapidly changing, ever evolving industry--Influencers, Threads, X, AI, etc. But one of the most effective digital marketing tools is also one of the oldest: Email. Find out from two Houston-based digital experts how to maximize your results from email.
Key Takeaways:
Email has the best ROI of any digital tactic
It can be used at any stage of the customer journey
It is increasingly important as the cookie-less future gets closer and closer
For too many years marketing and sales have operated in silos...while in some forward thinking companies, the two organizations work together to drive new opportunity development and revenue. This session will explore the lessons learned in that beautiful dance that can occur when marketing and sales work together...to drive new opportunity development, account expansion and customer satisfaction.
No, this is not a conversation about MQLs and SQLs. Instead we will focus on a framework that allows the two organizations to drive company success together.
Financial curveballs sent many American families reeling in 2023. Household budgets were squeezed by rising interest rates, surging prices on everyday goods, and a stagnating housing market. Consumers were feeling strapped. That sentiment, however, appears to be waning. The question is, to what extent?
To take the pulse of consumers’ feelings about their financial well-being ahead of a highly anticipated election, ThinkNow conducted a nationally representative quantitative survey. The survey highlights consumers’ hopes and anxieties as we move into 2024. Let's unpack the key findings to gain insights about where we stand.
Most small businesses struggle to see marketing results. In this session, we will eliminate any confusion about what to do next, solving your marketing problems so your business can thrive. You’ll learn how to create a foundational marketing OS (operating system) based on neuroscience and backed by real-world results. You’ll be taught how to develop deep customer connections, and how to have your CRM dynamically segment and sell at any stage in the customer’s journey. By the end of the session, you’ll remove confusion and chaos and replace it with clarity and confidence for long-term marketing success.
Key Takeaways:
• Uncover the power of a foundational marketing system that dynamically communicates with prospects and customers on autopilot.
• Harness neuroscience and Tribal Alignment to transform your communication strategies, turning potential clients into fans and those fans into loyal customers.
• Discover the art of automated segmentation, pinpointing your most lucrative customers and identifying the optimal moments for successful conversions.
• Streamline your business with a content production plan that eliminates guesswork, wasted time, and money.
Digital marketing is the art and science of promoting products or services using digital channels to reach and engage with potential customers. It encompasses a wide range of online tactics and strategies aimed at increasing brand visibility, driving website traffic, generating leads, and ultimately, converting those leads into customers.
https://nidmindia.com/
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
It's another new era of digital and marketers are faced with making big bets on their digital strategy. If you are looking at modernizing your tech stack to support your digital evolution, there are a few can't miss (often overlooked) areas that should be part of every conversation. We'll cover setting your vision, avoiding siloes, adding a democratized approach to data strategy, localization, creating critical governance requirements and more. Attendees will walk away with actions they can take into initiatives they are running today and consider for the future.
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
2. Find ways to show EEAT
3. Repurpose across all platforms
13. So, we partnered with
USA TODAY on a survey:
Completely
anonymous
143 senior-level agency
& brand marketing leaders
14. What leads
to the best
advertising?
Longstanding
relationships
15. What leads
to the best
advertising?
Collaboration
from start
to finish
16. What leads
to the best
advertising?
Clients trusting
their Agencies
17. 98% of Agencies and
Clients agree that
trust leads to great
advertising.
!
Why don’t we have
more of it?
18. “Get with it. Think more. Embrace
your potential and shake off your
stupid, dated internal ways.”
CLIENT TO AGENCY:
19. CLIENT TO AGENCY:
“You slow us down. My professional
success has nothing to do with your
creative idea.”
20. AGENCY TO CLIENT:
“You’ve drunk your own Kool-Aid. You
have no understanding of consumers at
all. You think you can just show up and
people will pay attention and swoon.”
21. AGENCY TO CLIENT:
“You’re most always your own problem.
You can't get out of your own way enough
to let the agency do good, business-
changing work.”
24. CLIENT:
“As an agency, you need to
leverage your supposed
‘expertise’ at communication to
win over your clients.”
25. AGENCY:
“Your agency relationship is your
opportunity to step outside your
passive-aggressive double-speak
corporate culture and speak
directly.
Stop doing to us what you do
internally and give us more
transparency to solve your
problems and assist with your
career objectives.”
26. of Clients claim to speak
their mind freely, even
when it’s uncomfortable.88%
27. But among Agency
leaders who frequently
interact with Clients,
the number who agree
this is true falls to: 36%
of Clients claim to speak
their mind freely, even
when it’s uncomfortable.88%
28. “The single biggest problem in
communication is the illusion
that it has taken place.”
!
- George Bernard Shaw
29. We need to apply
some creativity to
what we mean by
“creativity.”
30. of Agencies and Clients
agree we don’t have a
shared definition of
creativity.
2/3
36. How much could the best
creative work potentially
move your business?
26%
48%
77%
37. Clients Agencies Agencies,
if you count the people
who said over 100%
How much could the best
creative work potentially
move your business?
26%
48%
77%
43. AGENCY:
“Be greater risk takers!! Don't
rely on proven solutions in a
world filled with new ‘unproven’
opportunity!”
44. AGENCY:
“Think of your 3 favorite brands.
Do you think they took risks or
played it safe? Five years from
now if we ask someone else that
same question, do you think your
brand will be in their top 3?”
47. CLIENT:“If you understand my brand and present
a risky and somewhat scary idea to us,
we will buy it. We are interested in
making waves- but not just for the sake
of it- it needs to be strategic and ladder
to our brand equity goals. Challenge me
and you will be surprised at my positive
response.”
48. “Risk comes from not
knowing what you’re doing.”
!
- Warren Buffett
55. CLIENT:
“You don't get it. You spend a
lot of time selling us on your
ideas, but if you put that
energy into working toward the
same goal (sales), the results
would be better.”
56. of Clients agree their
Agencies seem more
interested in ‘selling
their work’ than ‘solving
our problems’
56%
57. The reason we don’t have
more Cannes-worthy work is
that we’re trying too hard to
sell Cannes-worthy work.
58. AGENCY:
“The ones who actually care
about your business success
don’t have final say on what work
we present.
!
The work is pushed more for
personal reputations than the
client's best interests.”
59. Our incentives are not
aligned, and this will be
a problem until we fix it.
61. Being good in business is the
most fascinating kind of art.
Making money is art and
working is art and good
business is the best art.
!
- Andy Warhol
62. A four point plan for Agencies
to help increase trust:
Focus as much on interpersonal communication
as we do mass communication.1
63. A four point plan for Agencies
to help increase trust:
Work with our clients to define and better
understand the evolving role of creativity.2
Focus as much on interpersonal communication
as we do mass communication.1
64. A four point plan for Agencies
to help increase trust:
Support our clients in recognizing the distinction
between "different" and "risky."3
Work with our clients to define and better
understand the evolving role of creativity.2
Focus as much on interpersonal communication
as we do mass communication.1
65. A four point plan for Agencies
to help increase trust:
Practice the art of business as much as the
art of advertising.4
Support our clients in recognizing the distinction
between "different" and "risky."3
Work with our clients to define and better
understand the evolving role of creativity.2
Focus as much on interpersonal communication
as we do mass communication.1