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HELLO@IMPRESSION.CO.UK
Attracting and retaining customers
The role of content marketing and Digital PR
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
About Me
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
Content?
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Content marketing is a strategic marketing approach
focused on creating and distributing valuable, relevant,
and consistent content to attract and retain a clearly-
defined audience….
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
— and, ultimately, to drive profitable customer action.
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
HELLO@IMPRESSION.CO.UK
93% of B2B Marketers use content marketing.
Source: http://contentmarketinginstitute.com/
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
It’s much easier to communicate with a new audience
by creating and giving away quality content, rather
than just asking them to buy your product.
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Great content builds trust over time and keeps
prospects close to you.
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Trust comes before the sale.
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Without trust, consumers won’t buy from you. We
shop at Amazon because we trust that our items will
be delivered promptly and that the product is as
promised
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Is content king?
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Year-over-year growth in unique site traffic is 7.8x
higher for content marketing leaders compared to
followers
(19.7% vs 2.5%).
(Via Aberdeen)
HELLO@IMPRESSION.CO.UK
Content marketing costs 62% less than traditional marketing and
generates about 3 times as many leads.
(Via Demand Metric)
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Infographics do not equal instant success!
:(
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
We love content with purpose
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Profitable Customer Action
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
What is good content?
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
What is good content?Answers questions
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
What is good content?Is visible at the right point
In the user journey
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
What is good content?Aids navigation
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
What is good content?Encourages users to stay
on site
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
What is good content?Matches brand ethos
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
What is good content?Informs or entertains
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
What is good content?Removes doubt
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
What is good content?Can be scaled
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
What is good content?Is readable across devices
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
What is good content?Is delivered quickly
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Content RolesContent roles
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
The Playmaker
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Assist the customer in their
purchase consideration
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Make the proposition of the
product/service that it promotes
appeal to the target audience
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Play a vital role in the customer
journey
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
The Crowd Pleaser
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Popular Option
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Infographics do not equal success!
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Three main objectives
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Entertaining the target audience
whilst following the brand ethos
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Appealing to websites that cover the
content topic
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Building brand awareness through
online publications and social media
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
The Influencer
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
CEO’s Best Friend
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Three Main Objectives
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Promoting the service/product to the target audience
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Building trust with your audience and promoting the
benefits of the service/product
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Direct visitors to pages within the website
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
The Researcher
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Displaying new information
which is easy to analyse
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Appealing to Authors within the
industry
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Combining your offering with the
research
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
EXAMPLE
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
TOOLS
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
Google Keyword Planner - Topic research tool
Answer The Public - Topic research
http://answerthepublic.com/
Reddit - Research industry content via community
https://www.reddit.com/
Quora - Questions per industry
https://www.quora.com/
Buzzsumo - Find high performing content
http://buzzsumo.com/
Online communities, industry publications, authors, competitors!!!
Research Tools
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
Visual.ly - Outsource content and get quotes
http://visual.ly/
GIMP - Free photoshop software
https://www.gimp.org/
Easely - Free infographic tool
https://www.easel.ly/
Animoto - Quick and easy video editing
https://animoto.com/
Content creation tools
HELLO@IMPRESSION.CO.UKwww.impression.co.uk/sdm
Buzzstream or Google Sheets - Relationship management tool
http://www.buzzstream.com/
ResponseSource - Connect with publications/journalists
http://www.responsesource.com/
HARO - Connect with publications/journalists
https://www.helpareporter.com/
Ahrefs/Majestic SEO/Open Site Explorer - Find which publications link to your competitors
https://ahrefs.com
Search Engine Queries - https://www.optimizesmart.com/10000-search-engine-queries-
for-your-link-building-campaign/
Promotion tools
HELLO@IMPRESSION.CO.UK
Content marketing allows you to have more one objective
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Deciding on content objectives/roles is critical for ROI
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Authentic Methods
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Real Stories
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Share it with your audience
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UK
Profitable Customer Action
www.impression.co.uk/sdm
HELLO@IMPRESSION.CO.UKHELLO@IMPRESSION.CO.UK
THANK YOU
edd.wilson@impression.co.uk
uk.linkedin.com/in/eddwilson
www.impression.co.uk

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