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The Future of Sales and
Marketing
2017
Context
2017
Marketing in 2017
Instagram: 2.4 million likes
YouTube: 400 hours
SnapChat: 6.9 million views
347K Tweets posted
Source: Domo
Content
Agency collusion
Desktop is dead, mobile is next
309 Million and growing
Privacy
Source: PageFair/AdWeek
Adtech
Collapse of the agency
Industry burnout
Freelance revolution
Democratization of creative
Talent
What is your favorite ad platform?
Audience fragmentation
Hype-cycle compression
Overstated results
Platform
Marketers ruin everything
-Gary Vaynerchuk
To sum up…
The Evolution of Sales
Always be closing
Consultative selling
Solution sales
Challenger sales
Where were we?
You should only answer your prospects’
questions if doing so can help you.
-Well known sales training organization
Are we different?
Prey and vegetables
Where are we?
Society and Culture
Customer demographics
Employee/Employer Relationships
Behavioral economics
Influencer explosion
Barriers to entry
Slice of the process
The Real Evolution
Pantone Greenery 15-0343
Uncompromising clarity
Authenticity and simplicity
Identity driven
More faces around the table
The Context
Sales in 2017
Personas
Journey maps
Influencer maps
Service Blueprint
Learn Deeper
Extreme collaboration
Make -not be- the hero
Cross the borders
Manage the change
Lead Beyond the
Organization
Who leads?
Who is at the table?
Reflect Reality
10% -12% Overhead
Not thought leader, do leader
Do Something Worth
Buying
Thank you!
Contact information:
jwfellows@jwfellows.com | @jwfellows

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