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SharePoint 2013 Business Value in the Real World #SEASPCJoel Oleson
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From Defender to an Attacker, Lari Hämäläinen, Managing Partner, McKinsey Dig...Salesforce Finland
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Building for the future of AI and Machine Learning at scaleMichael Nealey
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Data and Analytics Executive Summit in NYC.
What's happening with AI in the Enterprise.
Analytic Waste.
https://pages.alteryx.com/on-demand-executive-summit-build-for-future-ai-ml-at-scale.html
Find out how to validate hypotheses quickly using feedback that comes from a (large enough) number of actual users interacting with your product. In this talk, we will show you the technical foundations, research techniques and organisational setup that we have used successfully on large-scale products. These will save you development time, enable you to go live with confidence, make decisions based on real behaviour instead of best guesses, and solve the actual problems your users are facing.
How does the cio contrinute to other CxOs?Einat Shimoni
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This presentations descrobes how the CIO contributes to other CxOs in application areas such as "Systems of engagement" versus "Systems of records". Web, mobile, omni-channel, digital, social, CRM, and also - ERP, CRM, HR and talent management, Knowledge management and analytics.
The "trio": Customer Experience, Data-driven business and Employee empowerment.
This 2018 STKI summit presentation outlines the necessary "joined" journey to achieve customer experience transformation.
SharePoint 2013 Business Value in the Real World #SEASPCJoel Oleson
Â
Session on determining business value in SharePoint 2013... should you upgrade now or wait? What are your needs as it relates to browsers and devices? Do you need search? We break it down.
From Defender to an Attacker, Lari Hämäläinen, Managing Partner, McKinsey Dig...Salesforce Finland
Â
Presentation (shareable slides) from Lari Hämäläinen, McKinsey Digital & Analytics Managing Partner, held in Salesforce Dreamforce to You event in Helsinki on Nov 23rd, 2017.
Building for the future of AI and Machine Learning at scaleMichael Nealey
Â
Data and Analytics Executive Summit in NYC.
What's happening with AI in the Enterprise.
Analytic Waste.
https://pages.alteryx.com/on-demand-executive-summit-build-for-future-ai-ml-at-scale.html
Find out how to validate hypotheses quickly using feedback that comes from a (large enough) number of actual users interacting with your product. In this talk, we will show you the technical foundations, research techniques and organisational setup that we have used successfully on large-scale products. These will save you development time, enable you to go live with confidence, make decisions based on real behaviour instead of best guesses, and solve the actual problems your users are facing.
How does the cio contrinute to other CxOs?Einat Shimoni
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This presentations descrobes how the CIO contributes to other CxOs in application areas such as "Systems of engagement" versus "Systems of records". Web, mobile, omni-channel, digital, social, CRM, and also - ERP, CRM, HR and talent management, Knowledge management and analytics.
Gene Phifer, VP Distinguished Analyst at Gartner will give insights about the market of User eXperience Platform (UXP), its evolution and what to expect from it.
Gene Phifer is the original "inventorâ of the UXP concept.
Enterprise Applications, Analytics and Knowledge Products Positionings in Isr...Einat Shimoni
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STKI's analysis of the Israeli Market: players and positionings in Enterprise Applications, Marketing Technologies, BI & Analytics, Knowledge Management, Web & eCommerce.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
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91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Dev Dives: Train smarter, not harder â active learning and UiPath LLMs for do...UiPathCommunity
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đĽ Speed, accuracy, and scaling â discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Miningâ˘:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing â with little to no training required
Get an exclusive demo of the new family of UiPath LLMs â GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
đ¨âđŤ Andras Palfi, Senior Product Manager, UiPath
đŠâđŤ Lenka Dulovicova, Product Program Manager, UiPath
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
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The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. Whatâs changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
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⢠How a better user experience drives measurable business benefits
⢠How to get started with SAP Fiori today
⢠How SAP Fiori elements accelerates application development
⢠How SAP Build Code includes SAP Fiori tools and other generative artificial intelligence capabilities
⢠How SAP Fiori paves the way for using AI in SAP apps
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In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
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In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
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Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
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- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
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After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more âmechanicalâ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
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Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
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Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navyâs DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
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- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
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- How to streamline operations with automated policy checks on container images
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A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Accelerate your Kubernetes clusters with Varnish Caching
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The digital customer and Systems of Immersion
1. Einat Shimoni & Galit Feinâs work Copyright@2015
Do not remove source or attribution from any slide, graph or portion of graph
1
The Digital Game
Galit Fein, Einat Shimoni &
Liat Tsafir
EVP and senior analysts
STKI âIT Knowledge Integratorsâ
2. Einat Shimoni & Galit Feinâs work Copyright@2015
Do not remove source or attribution from any slide, graph or portion of graph
Social
Connection
âThe HUBâ
Steps to creating personalized, emotion-based experiences
Open APIs
2
âMagic momentâ
mobile app
Strategic Planning
Customer Journey
Designing personalized
experiences
Emotion-based
experiences
Conservative
CIO
Modern
CIO
Early adopter
CIO
3. Einat Shimoni & Galit Feinâs work Copyright@2015
Do not remove source or attribution from any slide, graph or portion of graph
The New Digital Customer is Born
3
4. Einat Shimoni & Galit Feinâs work Copyright@2015
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Digital Physical Blur
Smart things
Smart machines
Connected screens
Quakebot
Physical world is coming online as
objects, devices, & machines
acquire more digital intelligence
4
5. Einat Shimoni & Galit Feinâs work Copyright@2015
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Internet of Things is Real and Here to Stay
Connected
Home
Wearables
4 fitness
Mobile
On-demand
Economy
6. Einat Shimoni & Galit Feinâs work Copyright@2015
Do not remove source or attribution from any slide, graph or portion of graph
Internet of Corporate Things
What do you mean ⌠this
product doesnât come with an
app?
What do you mean ⌠this
product is not connected?
What do you mean⌠I have to
purchase this product? I just
want to use it for a while.
The expectations from the
consumer B2C world is spilling
over into the B2B world
6
These macro trends and changes in customer behavior have a direct impact on how
customers wish to consume their products and services:
Everything will be connected, come with a mobile app,
and be available as a service
Source: blog.axeda.com
7. Einat Shimoni & Galit Feinâs work Copyright@2015
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The Good News⌠If you do get it right
7
mortgage-application and
decision process digitalization
You can BOND with a
happy customer
The benefits are huge
8. Einat Shimoni & Galit Feinâs work Copyright@2015
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Systems of Engagement are evolving into Systems of Immersion
8
Design starts
with
engagement
9. Einat Shimoni & Galit Feinâs work Copyright@2015
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From Promotion to Emotion
⢠~40% of adults distrust ads in any medium
⢠Young people are particularly resistant â
84% of millennials dislike advertising
⢠People are looking for the immersive experience
âEngagement takes place when a story, or a marketing message,
provokes some sort of action among the audienceâa tweet, a post,
a face-to-face conversation.
Immersion takes place when the audience forgets that itâs an
audience at all. Immersion blurs the linesâbetween story and
marketing, storyteller and audience, illusion and reality.â
Source: Frank Rose The Power of Immersive Media
Source: Nielsen
G
10. Einat Shimoni & Galit Feinâs work Copyright@2015
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10
So how can we play this new game?
ď§ The customer has changed
ď§ This means the game and the rules have also changed
ď§ There are many new cards you can use (technologies and tools)
but they will most likely be used alongside existing cards.
ď§ So how do you play this game? What does it take to win?
First letâs have a look at the cards.
N
11. Einat Shimoni & Galit Feinâs work Copyright@2015
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This card should be in every hand!
CX &
CX &
Customer
journey design
It all starts
with
Customer
Journey
11
12. Einat Shimoni & Galit Feinâs work Copyright@2015
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Why? Because journeys are replacing the old âfunnelsâ
12
Source: Steve Patrizi
http://stevepatrizi.com/ 2012/10/23eht/-wen-gntiekram-selas-lennuf/
Yesterdayâs funnels gave
organizations power and control of
the process. Today, customers
control the process and have more
knowledge.
âToday, buyers are 60-70% through
their decision-making process
before engaging a salespersonâ
(Steve Patrizi)
Journeys are a way to re-gain
control and create personalized,
more valuable processes.
N
13. Einat Shimoni & Galit Feinâs work Copyright@2015
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Card #2 â Mobility (when done right!)
Source: christianheilmann.com
Mobile as extension of YOU
âWhatever the problem is âŚ
my smart device is the solution!â
Customers expect to get what they want
in the moment of need âimmediatelyâ
in context to âtheir dataâ
Source: Spoiled customer
In other words, customers expect âŚ
Magic
Mobility
G13
14. Einat Shimoni & Galit Feinâs work Copyright@2015
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Examples of âmagic moments systemsâ
14
Amazon
15. Einat Shimoni & Galit Feinâs work Copyright@2015
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From Mobile Engagement Systems to Magic Moments
15
Sensors
Customer
Systems of Transactions
Core
Systems of Engagem.
Emotion
APIs APIs
The
HUB
16. Einat Shimoni & Galit Feinâs work Copyright@2015
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What does âthe hubâ platform do
16
17. Einat Shimoni & Galit Feinâs work Copyright@2015
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Mobile-First and Sometimes the ONLY
17
It's time for new architecture:
⢠Web isn't designed to
handle mobile apps or sites.
⢠It cannot handle the real-
time demands of connected
products.
⢠Existing architecture built for
a browser-led PC world can't
flex, scale, or respond to the
21st century needs.
18. Einat Shimoni & Galit Feinâs work Copyright@2015
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Card #4 - On-demand economy
18
share our living spaces
share our knowledge
share our cars
share our parking space
19. Einat Shimoni & Galit Feinâs work Copyright@2015
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On-demand economy is spilling over into the enterprise world
programmers
Doctors@home in 2 hours
programmers
home maintenance
taxi-like
Video consultation with an experienced
attorney at the push of a button
testing
Get started in minutes, no
contracts, no minimums
âŤ××ץק××⏠âŤ×˘×ר××תâŹâŤ×Š×ר×ת⏠âŤ×׊×ק×âŹ
âŤ×Š×˘×⏠âŤ×פ×⏠âŤ×ע×⏠âŤ××⏠âŤ×Š×׊××ר⏠âŤ××׊âŹ
19
20. Einat Shimoni & Galit Feinâs work Copyright@2015
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Card #5 - API Economy
20
21. Einat Shimoni & Galit Feinâs work Copyright@2015
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Mobility strategy â 3 types of CIOs
Conservative
Org. presence in the
mobile channel
Silo mobile app
development for
specific need or
App created without
significant clear goal
Tactical adoption of
responsive web
design (RWD)
Stand alone app
Modern
Mobile apps as
extensions of core
business
Strategic Planning
Core system integration
App being used by people
but doesnât bring real
change or innovation
Mobile app as a channel
Mostly hybrid approach
Early adopter
Holistic mobility strategy
integrated in org. strategy
âMagic momentâ app - existence of
âHUBâ tools that understand events
and trigger personalized mobility
experiences
Taking full advantage of smart devices
functions (location awareness, push
notification, social network integration,
context based value added, offline mode)
Open APIs
omnichannel â IoE, smart devices &
wearables as part of ongoing,
seamless processes
Adjusting infrastructure
G21
22. Einat Shimoni & Galit Feinâs work Copyright@2015
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But wait⌠the players have also changed
22
Whoâs in-charge of customer
experiences and magic moments?
Service? Sales? Marketing? Engagement?
Digital officer? Experience officer?
All of the above? No one?
N
23. Einat Shimoni & Galit Feinâs work Copyright@2015
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23
A new key player is entering the game (and CIOâs new client)
CIOs: You have a new customer!
ďźHalf of their budget is already spent on customer experience
ďźThey will be 100% based on technology within 10 years
ďźThey will measure anything and everything they do will be measured
ďźThey are âdata peopleâ - Analytics will be their most important tool
ďźThey are now turning from cost centers into profit centers (deal-closers)
ďźTheir power in the organization is soaring!
24. Einat Shimoni & Galit Feinâs work Copyright@2015
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From:
To:
Meet the âNEWâ CMO: From Ads to Math
24
25. Einat Shimoni & Galit Feinâs work Copyright@2015
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And they have a whole set of fancy new cards
New marketing
Old marketing
25
26. Einat Shimoni & Galit Feinâs work Copyright@2015
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26
The new Marketing Technology toolkit
You get the picture.
27. Einat Shimoni & Galit Feinâs work Copyright@2015
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MarTech categories: many new cards
â˘Email marketing
â˘Mobile marketing
â˘Social media marketing
â˘Content marketing
â˘Customer experience â channels
â˘Customer experience â analytics
â˘Hubs/Suites
â˘Campaign mng
â˘WCM
â˘Ecommerce
â˘Analytics
â˘Digital advertising
27
* Another grear source for MarTech tools and categories:
http://www.lumapartners.com/resource-center/lumascapes-2/
Source: Chiefmartec.com Marketing Technology Landscape
x2
N
28. Einat Shimoni & Galit Feinâs work Copyright@2015
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Significant Digital Advertising Milestones
28
1998 1999 2000 2001 2002 2003 2004 2005 2006
2007 2008 2009 2010 2011 2012 2013 2014 2015
Pop-up,
Pop-under
Ads
Sources: Adpushup, Marin software, Infolinks
L
29. Einat Shimoni & Galit Feinâs work Copyright@2015
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Israel Digital Advertising Market
29
Ad Networks (media planner):
Ad agencies with Digital:
Effective Net (Reuveni Pridan IPG)
OCEAN (TBWAYEHOSHUA, Gitam BBDO, I&M)
Ad Tech, Interactive & Specialized agencies:
and many moreâŚ.
2003 2015
30. Einat Shimoni & Galit Feinâs work Copyright@2015
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30
Agencies or tools? Both!
Source: Lumascape
http://www.slideshare.net/fullscreen/tkawaja/lumas-the-
evolving-digital-media/10
L
31. Einat Shimoni & Galit Feinâs work Copyright@2015
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Content marketing helps you tell a story
2 main leaders in content promotion
Marketing
tools
31
Content
32. Einat Shimoni & Galit Feinâs work Copyright@2015
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32
Customers âpixellingâ: a powerful new tool
ďźTrack everything a person (IP
adress) does in your digital
space
ďźâPaintâ /Pixell them - Construct a
digital view and body language
ďźWhat interests them? What are
the chances I can sell them?
ďźNext step is to get them to
identify themselves and know
who the customer is
ďźOnce they identify I can track
their journey and create a
personalized experience
Analyzing digital data
N
33. Einat Shimoni & Galit Feinâs work Copyright@2015
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Future trends âaffectingâ marketers in the next 48 months
33
Internet of Things
G
Mobile Payments
34. Einat Shimoni & Galit Feinâs work Copyright@2015
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Mobile Payment Volume Is About To Explode
34
It will be harder than ever to meet the
increasing demands of the m-payment in 2015.
35. Einat Shimoni & Galit Feinâs work Copyright@2015
Do not remove source or attribution from any slide, graph or portion of graph
Away from LowâTech, PaperâBased Tools, Expensive Registers, Card Swift
35
36. Einat Shimoni & Galit Feinâs work Copyright@2015
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Your phone becomes the only payment tool you need, wherever you shop
36
37. Einat Shimoni & Galit Feinâs work Copyright@2015
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M-Payment trends
37
⢠Consumer adoption is still limited
ď Less than 10% of U.S. and European
consumers use mobile payments
⢠Mobile security and fraud risk are not
currently major concerns - mobile
experience is
⢠Digital consumer wants the simplicity,
context, time savings & entertainment value
offered by Amazon, Get Taxi, Waze & their
favorite retailerâs mobile app
Majority of mobile wallet users
are millennials
38. Einat Shimoni & Galit Feinâs work Copyright@2015
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No single clear technology winner
38
45%
37%
29%
0% 10% 20% 30% 40% 50%
QR
or
n a
FC
R
ra
Who Make In-Store Mobile Payments
For Goods And Services - US
Source: BI Intelligence
⢠With consumer acceptance expected
to reach critical mass in the next 2-3
years, early successes define the
landscape of m-payments for years to
come
⢠Established players and startups
competing for not only market share
but also the ability to establish
business rules & technological
standards
39. Einat Shimoni & Galit Feinâs work Copyright@2015
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Numerous Mobile Payment Startups (100s)
39Source: angel.co/mobile-payments
40. Einat Shimoni & Galit Feinâs work Copyright@2015
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Internet giants also in war
40
Leaked Screenshots Show Facebook's
Move into Mobile Payments
41. Einat Shimoni & Galit Feinâs work Copyright@2015
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Apple Pay Google Wallet PayPal
41
Apple Pay
Security wins - tokenization
⢠Merchant never sees your
credit card number
⢠Finger print access â
biometric security (iOS 6+)
⢠Works at less than 5% of retail
locations
Google Wallet
Surpasses Appleâs pay functionality
⢠Loyalty card
⢠Send money abroad
⢠Acceptance by many online retails
⢠Google stores data in the cloud
⢠Samsung buys LoopPay:
⢠Works at 90% of retail locations
⢠Supports 10,000+ of credit, debit
cards, most gift, loyalty, cards
(Target, Walmart, Starbucks)
PayPal
15 years experience
⢠If you're PayPal user - mobile
payment adoption very easier
⢠Youâve to check first if merchant
support PayPal and you need
cellular reception help to make
purchases
⢠Not many chains
VS VS
42. Einat Shimoni & Galit Feinâs work Copyright@2015
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Donât throw your wallet just yet!
42
⢠The market is very fragmented
⢠This confuses consumers
⢠It will take time before most
merchants are ready to support
mobile payment
43. Einat Shimoni & Galit Feinâs work Copyright@2015
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Retail 2.0 Emerging Technologies
43
searching the item without using words beacon-powered alerts and offers
QR to build shopping lists with info & recommendationsSharing selfie for on-the-spot opinions before buying G
convergence of wearables, iBeacons and big data
44. Einat Shimoni & Galit Feinâs work Copyright@2015
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Card # 6: Channels and self-service
Source: Gartner
Channels
44
65%
22%
45. Einat Shimoni & Galit Feinâs work Copyright@2015
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45
Chief Service officers â you have a lot of work!
Customers new expectations are not met!
46. Einat Shimoni & Galit Feinâs work Copyright@2015
Do not remove source or attribution from any slide, graph or portion of graph
Your channel strategy shouldnât focus on cost savings
But itâs a nice added bonus!
Itâs about better experiencse, not reducing call
center costs!
46
47. Einat Shimoni & Galit Feinâs work Copyright@2015
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So what should be your winning hand?
Do you need fancy new technologies? Or will your existing ones be good enough?
That depends. Which game are you trying to win?
48. Einat Shimoni & Galit Feinâs work Copyright@2015
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Which âDigitalâ type are you? Your winning hand isâŚ
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Conservative
Systems to support clientsâ
functional needs
efficiently
Core applications APIs
Operational CRM
Consistent channel experience
Operational channels âsilosâ
(web, chat, IVR, mobile etc.)
Responsive website
Classic marketing automation
(batch & offline)
BPM
Self service BI
UI & CX design
Modern
Systems to spur intimacy
with customers and turns
them into advocates
Cross-channel experience
Channel integration
Mobile Apps strategy
Ecommerce âstyleâ web
Customer experience
analytics
Digital & online marketing
(batch/ real time)
Social media engagement
and analytics
CX & customer journey design
The âhubâ â tools that understand events and trigger
personalized magic moment experiences
Early adopter
Systems that bond with
customers and immerses them
into the companyâs story
Personalized CX
Omni channel tools
Big data analytics
Mobile âmagic momentâ
app, the HUB
Content marketing &
storytelling
IoT and wearables as
context engines
Real time marketing
Systems of
Records
Systems of
Immersion
Systems of
Intelligence
Systems of
Engagement
Systems of
Immersion
49. Einat Shimoni & Galit Feinâs work Copyright@2015
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