Enterprise Applications, Analytics and Knowledge Products Positionings in Isr...Einat Shimoni
STKI's analysis of the Israeli Market: players and positionings in Enterprise Applications, Marketing Technologies, BI & Analytics, Knowledge Management, Web & eCommerce.
Enterprise Applications, Analytics and Knowledge Products Positionings in Isr...Einat Shimoni
STKI's analysis of the Israeli Market: players and positionings in Enterprise Applications, Marketing Technologies, BI & Analytics, Knowledge Management, Web & eCommerce.
How does the cio contrinute to other CxOs?Einat Shimoni
This presentations descrobes how the CIO contributes to other CxOs in application areas such as "Systems of engagement" versus "Systems of records". Web, mobile, omni-channel, digital, social, CRM, and also - ERP, CRM, HR and talent management, Knowledge management and analytics.
Recommended for CIOs and Applications Managers
In this session we will discuss how next generation business applications enable the
creation of much needed hyper-personalized experiences for customers and employees.
Center Office is a new delivery model that is emerging in response to the need to deliver
end to end hyper-personalized solutions that improve on older enterprise (legacy)
applications. Center Office relies on technologies such as APIs, microservices and
Hyperautomation (next level of automation that meshes AI tools with RPA,, enabling
scaling for complex business processes).
How do we manage employees' experiences as well as preserve talent and create
collaborative workplaces for teams? which new skills are needed? what will the
workforce of the future look like? Which new tools are needed for HR (employee well-
being)?
Recommended for CTOs, architects, IT Managers
COVID-19 has emphasized the fact that business agility and hence technology agility are the most if not the only factors for business success. However, technology agility in most IT departments is not the “strongest muscle”. Technology adoption of Cloud, Devops, Integration, Low-Code and Zero Trust are affecting all IT departments and even the entire organization. New
processes and relationships between the various branches of the IT department should emerge, forsaking old habits and technologies. New technologies and roles\responsibilities are taking their place.
Get insights into EMA’s most recent research findings on enterprise service management (ESM) when you check out these webinar slides. This research examines ESM as both a logical, evolutionary extension of ITSM and as a revolutionary outgrowth of the digital transformation culture.
Ai in insurance how to automate insurance claim processing with machine lear...Skyl.ai
Explore more at https://skyl.ai/form?p=start-trial
About the webinar
Insurance companies are looking at technology to solve complexity created by the presence of cumbersome processes and the presence of multiple entities like actuaries, support team and customers in the claim processing cycle.
Today, a lot of insurance companies are opting for Machine Learning to simplify and automate the processes to reduce fraudulent claims, predict underwriting risks, improve customer relationship management. This automated insurance claim process can remove excessive human intervention or manual errors and can report the claim, capture damage, update the system and communicate with the customers by itself. This leads to an effortless process enabling clients to file their claims without much hassle.
In this webinar, we will discuss how insurers are increasingly relying on machine learning to improve claim processing efficiency and increase ROI.
How does the cio contrinute to other CxOs?Einat Shimoni
This presentations descrobes how the CIO contributes to other CxOs in application areas such as "Systems of engagement" versus "Systems of records". Web, mobile, omni-channel, digital, social, CRM, and also - ERP, CRM, HR and talent management, Knowledge management and analytics.
Recommended for CIOs and Applications Managers
In this session we will discuss how next generation business applications enable the
creation of much needed hyper-personalized experiences for customers and employees.
Center Office is a new delivery model that is emerging in response to the need to deliver
end to end hyper-personalized solutions that improve on older enterprise (legacy)
applications. Center Office relies on technologies such as APIs, microservices and
Hyperautomation (next level of automation that meshes AI tools with RPA,, enabling
scaling for complex business processes).
How do we manage employees' experiences as well as preserve talent and create
collaborative workplaces for teams? which new skills are needed? what will the
workforce of the future look like? Which new tools are needed for HR (employee well-
being)?
Recommended for CTOs, architects, IT Managers
COVID-19 has emphasized the fact that business agility and hence technology agility are the most if not the only factors for business success. However, technology agility in most IT departments is not the “strongest muscle”. Technology adoption of Cloud, Devops, Integration, Low-Code and Zero Trust are affecting all IT departments and even the entire organization. New
processes and relationships between the various branches of the IT department should emerge, forsaking old habits and technologies. New technologies and roles\responsibilities are taking their place.
Get insights into EMA’s most recent research findings on enterprise service management (ESM) when you check out these webinar slides. This research examines ESM as both a logical, evolutionary extension of ITSM and as a revolutionary outgrowth of the digital transformation culture.
Ai in insurance how to automate insurance claim processing with machine lear...Skyl.ai
Explore more at https://skyl.ai/form?p=start-trial
About the webinar
Insurance companies are looking at technology to solve complexity created by the presence of cumbersome processes and the presence of multiple entities like actuaries, support team and customers in the claim processing cycle.
Today, a lot of insurance companies are opting for Machine Learning to simplify and automate the processes to reduce fraudulent claims, predict underwriting risks, improve customer relationship management. This automated insurance claim process can remove excessive human intervention or manual errors and can report the claim, capture damage, update the system and communicate with the customers by itself. This leads to an effortless process enabling clients to file their claims without much hassle.
In this webinar, we will discuss how insurers are increasingly relying on machine learning to improve claim processing efficiency and increase ROI.
Self-service analytics @ Leaseplan Digital: from business intelligence to int...webwinkelvakdag
Our mission is to drive digital data intelligence in a 55-year old company currently undergoing digital transformation.
We do this through cloud big data architecture and intuitive business performance visualizations based on multiple data sources across customer journeys. Join this session to find out how we are enabling enterprise wide adoption of self-service analytics both internally as single source of truth of business performance and as embedded analytics solution to end customers for real-time vehicle maintenance steering through predictive models.
In this session we will share our challenges, learnings, achievements and roadmap to embed self-service analytics in LeasePlan.
AI in Insurance: How to Automate Insurance Claim Processing with Machine Lear...Skyl.ai
About the webinar
Insurance companies are looking at technology to solve complexity created by presence of cumbersome processes and presence of multiple entities like actuaries, support team and customers in the claim processing cycle.
Today, a lot of insurance companies are opting for Machine Learning to simplify and automate the processes to reduce fraudulent claims, predict underwriting risks, improve customer relationship management. This automated insurance claim process can remove excessive human intervention or manual errors and can report the claim, capture damage, update the system and communicate with the customers by itself. This leads to an effortless process enabling clients to file their claims without much hassle.
In this webinar, we will discuss how insurers are increasingly relying on machine learning to improve claim processing efficiency and increase ROI.
What you'll learn
- How Insurance companies are using ML to drive more efficiency and business gain
- Best practices to automate machine learning models
- Demo: A deeper understanding of the end-to-end machine learning workflow for car damage recognition using Skyl.ai
The rapid growth in mobile, big data, and cloud technologies has profoundly changed market dynamics in every industry, including financial services, driving the convergence of the digital and physical worlds, and changing customer behavior.
Since 2012, leading IT research firm EMA has conducted more than five separate AIOps research projects, including reviews of more than 70 AIOps-related customer deployments. Deep insights into this topic continue with these slides—based on the research webinar--that provide the latest insights into how to best succeed in AIOps deployments and unify IT in the process.
Software Licensing & Compliance: Two Strategies, One GoalJeff Gustafson
Presentation on software licensing and compliance given at SoftSummit 2008 on Oct 20-22, 2008 in Santa Clara, CA.
Note: More presentations available at www.softsummit.com for download.
Keys:
Software license compliance
Software licensing and compliance
Software licensing entitlements
Software Asset Management (SAM)
Software Asset Optimization
Electronic License Management (ELM)
Contract Compliance and Risk
sales enablement
sales support
itam
it asset management
sam
software asset management
software asset management maturity
software licensing
license entitlements
licensing optimization
governance risk management and compliance
contract compliance
license compliance
it audit
software audit
software compliance
ISO19770
asset management white paper
software compliance white paper
software licensing white paper
In ancient times – February 2020 – EMA research found that more than 50% of IT leaders surveyed were considering new ITSM platforms in the near future. That future arrived with a bang as IT organizations turbo-pivoted to deliver and support unprecedented levels and types of services to a global workforce suddenly working from home.
These slides—based on the webinar from EMA Research and ServiceNow—provide an informed look at building ITSM initiatives that will support business at the speed of life.
Franck Cohen, chief commercial officer at SAP, discusses the impact of artificial intelligence (AI) on e-commerce. From in-store analytics to digital assistants, AI is transforming e-commerce. Since 2012, AI commerce companies have raised US$990 million across 201 deals in the United States and Canada, as well as India, France, the United Kingdom, Singapore, Israel, and others. Join us for a discussion on how retail giants and start-ups alike can benefit from using this new technology today. Learn more: https://www.hybris.com/commerce
These slides—based on the on-demand webinar hosted by leading IT analyst firm Enterprise Management Associates (EMA) and Confluent –examines how business and technology leaders are adopting streaming strategies and how the world of streaming data implementations have changed for the better.
How to choose the right modern bi and analytics tool for your business_.pdfAnil
We highlight Top 5 Business Intelligence Tools as suggested by Gartner and ask critical questions that can help organizations make better and informed decisions.
AI for Customer Service - How to Improve Contact Center Efficiency with Machi...Skyl.ai
About the webinar
It only takes one bad interaction for a customer to abandon a service or product. Businesses are no longer just competing with other companies’ products, they’re competing with a customer’s last service experience. All contact centers worldwide are looking for new and strategic ways to increase operational performance, reduce cost and still provide high-touch customer experiences that improve customer loyalty and highlight ways to increase revenue and productivity.
Through this webinar, we will understand how AI can augment the effort, focus and problem-solving abilities of human agents so that they can tackle more complex or creative tasks. With an abundance of data from logs, emails, chat and voice recordings, contact centers can ingest this data to provide contextual customer service at the right time with the right way providing satisfactory customer service and retain the brand value.
What you'll learn:
- How organizations are leveraging AI & Machine learning in Customer Service
- Live Demo of AI & ML in Customer Service
- Best practices to automate machine learning models
To explore more, visit: https://skyl.ai/form?p=start-trial
Agile Mumbai 2022
Real-Time Insights and AI for better Products, Customer experience and Resilient Platform
Balvinder Kaur
Principal Consultant, Thoughtworks
Sushant Joshi
Product Manager, Thoughtworks
How to analyze text data for AI and ML with Named Entity RecognitionSkyl.ai
About the webinar
The Internet is a rich source of data, mainly textual data. But making use of huge quantities of data is a complex and time-consuming task. NLP can help with this problem through the use of Named Entity Recognition systems. Named entities are terms that refer to names, organizations, locations, values etc. NER annotates texts – marking where and what type of named entities occurred in it. This step significantly simplifies further use of such data, allowing for easy categorization of documents, analyze sentiments, improving automatically generated summaries etc.
Further, in many industries, the vocabulary keeps changing and growing with new research, abbreviations, long and complex constructions, and makes it difficult to get accurate results or use rule-based methods. Named Entity Recognition and Classification can help to effectively extract, tag, index, and manage this fast and ever-growing knowledge.
Through this webinar, we will understand how NER can be used to extract key entities from large volumes of text data
What you will learn
- How organizations are leveraging Named Entity Recognition across various industries
- Live demo - Identify & classify complex terms & with NERC (Named Entity Recognition & Categorization)
- Best practice to automate machine learning models in hours not months
Vertexplus' video analytics solution provides the user a highly reliable, truly versatile, scalable video analytics and management suite, adaptable to diverse scenarios & operational challenges.
Mining intelligent insights with ease: AI/ML for Financial ServicesAmazon Web Services
This year, the focus goes beyond technology to mining business insights around how cloud enables strategic industry trends such as Open and Virtual Banking and Insurance, Security and Compliance, Data Analytics and AI/ ML, FinTech and RegTech, Surveillance and more through sharing of best practices and use cases. In sessions led by customers, partners, industry leaders and AWS subject matter experts, you’ll learn how AWS helps financial institutions to focus on the innovation and outcomes that truly drive business forward. Business stakeholders, market makers, and technology owners will all learn something new, valuable and actionable.
Similar to STKI summit 2014: Enterprise applications vendors data and positioning (20)
The "trio": Customer Experience, Data-driven business and Employee empowerment.
This 2018 STKI summit presentation outlines the necessary "joined" journey to achieve customer experience transformation.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfPeter Spielvogel
Building better applications for business users with SAP Fiori.
• What is SAP Fiori and why it matters to you
• How a better user experience drives measurable business benefits
• How to get started with SAP Fiori today
• How SAP Fiori elements accelerates application development
• How SAP Build Code includes SAP Fiori tools and other generative artificial intelligence capabilities
• How SAP Fiori paves the way for using AI in SAP apps
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
How world-class product teams are winning in the AI era by CEO and Founder, P...
STKI summit 2014: Enterprise applications vendors data and positioning
1. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Einat’s World
Einat Shimoni, VP and senior analyst
Einat Shimoni is a EVP and senior analyst at STKI.
Einat has been analyzing and researching enterprise applications, knowledge and analytics markets
for the past 17 years. Her research covers various Enterprise Applications areas, such as ERP, CRM,
Social CRM, BI & Analytics, BPM, Web and social media tools..
She provides in-depth analysis on these markets with a special emphasis on the Israeli IT market
reality. She frequently lectures at conferences, courses and workshops.
Einat holds a BA in social studies from Bar-Ilan University and an MBA from Tel-Aviv University.
What I cover
Enterprise Application Strategies : ERP, CRM and Vertical core suites, SaaS
Knowledge Management Strategies: ECM, enterprise search, collaboration, web 2.0 in the
organization
Business Intelligence and Analytics Strategies
Enterprise Portal Strategies
BPM - Business Process Management- Strategies
MDM
2. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Round Tables 2013
TopicDateAnalyst
Business Intelligence and Analytics - the next generation29.04.13Einat Shimoni
Enterprise Portals and Social networks11.11.13Einat Shimoni
SAP user organizations16.12.13Einat Shimoni
3. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Upcoming Round Tables 2014
TopicDateAnalyst
Enterprise search and text analysis30.04.14Einat Shimoni
Analytics - the next frontier12.05.14Einat Shimoni
API and Filters Economy14.05.14Einat Shimoni, Pini Cohen, Galit Fein
Trends in Learning Mngt Systems26.05.14Einat Shimoni, Galit Fein
SAP HANA23.06.14Einat Shimoni, Pini Cohen
4. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Inquiries
Cloud
Applications 45%
Infrastructure + Operation 18%
Security + Cyber 12%
IT Organisation 10%
Network 5%
Mobile
4%
Cloud
3%
Open
Source
3%
Inquiries Dec 13- March 14
Applications
Infrastructure + Operation
Security + Cyber
IT Organisation
Network
Mobile
Cloud
Open Source
5. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Trends - Einat
Becoming process-oriented. If it's not a part of a business
process, it is doomed to fail
The next wave of BI projects will be analytics, and most of
the organizations still haven't begun to realize the great
potential that analytics can offer
The main emphasis is the (internal) user experience. In ERP
this means increased investment in UI, portals and mobile
Text analytics is HOT! Organizations are willing to try it
and we are going to see many pilots and POCs
New channel/digital/ point of interaction mini-projects that
create an "instant" impact on customer experience
Knowledge
Management
ERP
BI and Analytics
BI and Analytics
CRM
8. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Cloud
Source: Bynet
סקרBynet סקרDelloite
Source: Delloite
9. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
API Economy
Source: STKI
סקרSTKI
Source: CA
סקרCA
10. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
ERP
סקרDelloite
Source: Delloite
Source: Computer Economics 2014
גלובליים נתונים-Computer Economics
12. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Data Warehouse / Business Intelligence
Source: Computer Economics 2014
13. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Systems of Engagement ecosystem
Web Mobile Social
Face-to-
Face
Contact
Center
Doc.
Output
(coupons etc.)
Channels
UX & the customer journey
Alerts &
Events
Persona
lization
Analytic
filters,
NBA
Digital
Analytics
Cross &
Up-sell
Aggregation
frameworks
Enablingtechnologies:
NLP;Semantics;Predictiveanalytics;APIs(Rest);Eventengines
/CEP,Personalizationengines,contentmng.,Bigdata
technologies,Recommendationenginesetc.
Marketing
suites
Campaigns
analytics, execution,
optimization
Ecommerce Suites
Payment, Order,
Fulfillment, Catalogue,
Pricing, PIM
Social Listening
Platforms
Sentiment Analysis
Applications
Back-end processes
APIs & Filters
Customer experience analytics
Web and Mobile
development
platforms
14. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
(B2C) Ecommerce packages in Israel
Package Rep in Israel
Hybris (an SAP company) SAP Israel
IBM - Websphere Commerce IBM Israel
Oracle (ATG) Oracle Israel
Digital Insight (NCR) I.E Mittwoch
ACx Matrix
IT Signature Ness-Pro
Netsuite NetCloud
Magento (open source ecommerce) RealCommerce
Every company is a “selling” company - of a product, information or service
15. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Systems of Engagement ecosystem
Web Mobile Social
Face-to-
Face
Contact
Center
Doc.
Output
(coupons etc.)
Channels
UX & the customer journey
Alerts &
Events
Persona
lization
Analytic
filters,
NBA
Digital
Analytics
Cross &
Up-sell
Aggregation
frameworks
Enablingtechnologies:
NLP;Semantics;Predictiveanalytics;APIs(Rest);Eventengines
/CEP,Personalizationengines,contentmng.,Bigdata
technologies,Recommendationenginesetc.
Ecommerce Suites
Payment, Order,
Fulfillment, Catalogue,
Pricing, PIM
Social Listening
Platforms
Sentiment Analysis
Applications
Back-end processes
APIs & Filters
Customer experience analytics
Web and Mobile
development
platforms
Marketing
suites
Campaigns
analytics, execution,
optimization
16. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
CEM and multi-channel in Israel – part 1
Package Description Rep in Israel
Oracle - Rightnow Multi-channel service, SaaS
Oracle Israel
Oracle - Inquira Multi-channel knowledge management
Vitrue Social media “sniffer” and publisher
Involver Building social media apps
LikeBillions
Connecting digital customers to call center
leads
Bynet
Salesforce Chatter Social media Salesforce
Salesforce Ideas Customer Innovation platform Salesforce
MCx Multi Channel Platform Matrix
Loyalty Lab (Tibco) Loyalty management, SaaS Yael Software
17. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
CEM and multi-channel in Israel – Part 2
Package Description Rep in Israel
Fanzila Social CRM Ness
Gigya Social CRM Ness
Cexpert Chat-center management YouCC
Walkme Customer online guidance (EPSS) for web JohnBrybe
Wizsupport Online sales and support agent
Live Person Online real-time engagement solutions
Freeform
DOCCM (Document Output for Customer
Communications management)
Freeform
Very dynamic market!
STKI expects many additional solutions to enter the market in 2014
18. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Systems of Engagement ecosystem
Web Mobile Social
Face-to-
Face
Contact
Center
Doc.
Output
(coupons etc.)
Channels
UX & the customer journey
Alerts &
Events
Persona
lization
Analytic
filters,
NBA
Digital
Analytics
Cross &
Up-sell
Aggregation
frameworks
Enablingtechnologies:
NLP;Semantics;Predictiveanalytics;APIs(Rest);Eventengines
/CEP,Personalizationengines,contentmng.,Bigdata
technologies,Recommendationenginesetc.
Ecommerce Suites
Payment, Order,
Fulfillment, Catalogue,
Pricing, PIM
Social Listening
Platforms
Sentiment Analysis
Applications
Back-end processes
APIs & Filters
Customer experience analytics
Web and Mobile
development
platforms
Marketing
suites
Campaigns
analytics, execution,
optimization
19. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
New Category: Customer Experience Analytics
•Analysis of customer experience in various digital channels (web, mobile, social)
•Ability to drill down to specific individual sessions )to “close the deal”(
•Control the messages customers are receiving at any given time
•Spot patterns in your digital channel
•Connect digital customer experience data to customer transactional data (CRM/DW)
Company in IsraelProduct
IBMTealeaf
NessClarysite
Mia ComputersSAS CXA (Customer
Experience Analytics)
Source: Forrester
20. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Systems of Engagement ecosystem
Web Mobile Social
Face-to-
Face
Contact
Center
Doc.
Output
(coupons etc.)
Channels
UX & the customer journey
Alerts &
Events
Persona
lization
Analytic
filters,
NBA
Digital
Analytics
Cross &
Up-sell
Aggregation
frameworks
Enablingtechnologies:
NLP;Semantics;Predictiveanalytics;APIs(Rest);Eventengines
/CEP,Personalizationengines,contentmng.,Bigdata
technologies,Recommendationenginesetc.
Ecommerce Suites
Payment, Order,
Fulfillment, Catalogue,
Pricing, PIM
Social Listening
Platforms
Sentiment Analysis
Applications
Back-end processes
APIs & Filters
Customer experience analytics
Web and Mobile
development
platforms
Marketing
suites
Campaigns
analytics, execution,
optimization
21. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Marketing management platforms in Israel
Package Description Rep in Israel
Microsoft Marketing Pilot Marketing platform Microsoft Israel
Oracle – Eloqua, Responsys Cloud based marketing automation Oracle Israel
Salesforce Marketing Cloud Social marketing cloud Salesforce
iDocs Marketing automation - communication Ness
Unica Marketing Suite, optimization IBM
SAS Marketing Suite, Campaigns optimization Mia computers
Marketo Marketing platform ServiceWise
SAP RTOM (Real time marketing) SAP Israel
Teradata - Aprimo Marketing platform I.E. Mittwoch
22. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Systems of Engagement ecosystem
Web Mobile Social
Face-to-
Face
Contact
Center
Doc.
Output
(coupons etc.)
Channels
UX & the customer journey
Alerts &
Events
Persona
lization
Analytic
filters,
NBA
Digital
Analytics
Cross &
Up-sell
Aggregation
frameworks
Enablingtechnologies:
NLP;Semantics;Predictiveanalytics;APIs(Rest);Eventengines
/CEP,Personalizationengines,contentmng.,Bigdata
technologies,Recommendationenginesetc.
Ecommerce Suites
Payment, Order,
Fulfillment, Catalogue,
Pricing, PIM
Social Listening
Platforms
Sentiment Analysis
Applications
Back-end processes
APIs & Filters
Customer experience analytics
Web and Mobile
development
platforms
Marketing
suites
Campaigns
analytics, execution,
optimization
23. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Web content management tools: Players in Israel – Part 1
Company Product Name Integrators
Microsoft Sharepoint
Ewave,Matrix, Malam-Team, Advatnech, Elad, Bynet SW,
HP, Consist, Yael, SQlink, One1, Aman, Realcommerce, Ness
& more…
IBM Websphere Portal Matrix, IBM, Webtech, Novilis
Bynet
Sitecore Bynet
EZ Content Bynet
Matrix Digital
Acx (Scepia) Matrix Digital
EPIserver Matrix
Telerik )Sitefinity – product) Matrix
Realcommerce RealCMS Realcommerce
Consist CMS (PHP) Consist
24. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Web content management tools: Players in Israel – Part 2
Company Product Name Integrators
Ewave eGenCMS 2.0 Ewave
Interwoven
(Autonomy – HP) Xioma Xioma
Oracle Israel
Oracle Web Center
Matrix, Ewave, Coral, Taldor, Advantech, Unitask, Qesem,
ONE1, HP
Oracle ATG Oracle, Cognity, Ewave
SAP Israel SAP Portal IBM, One1(Xact), Ness, HP, Taldor, Malam-Team and more
Salesforce Site.com Blat-Lapidot
25. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
WCM Open Source
Product Name Israeli specialists (partial list):
Joomla Consist, WebTech, Matrix
Drupal Realcommerce, Ewave, Consist, Linnovate, Matrix
Wordpress Ewave, Ness, Matrix
Cuyahoga (Open Source on Microsoft platform) Aman
Umbraco Sqlink (new media), Matrix
Liferay WebTech, Malam-Team, Matrix
Nopcommerce (open source
e-commerce, shopping cart)
Matrix
Dot Net Nuke Malam-Team
Consist PHP-based CMS product
26. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Web Analytics
Product Name Israeli specialists (Partial list):
ClickTale SQlink (new media)
Crazyegg SQlink (new media)
Web Trends Bynet
Google Analtycs + Urchin (on premise)
IBM Coremetrics IBM
Clicktracks
Piwik (open source)
Aternity Ness-Pro
27. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
WCM Selected wins – 2013 (Partial list)
• Liferay (open source): Bezeq Beinleumi (Malam-Team)
• Sharepoint 2013: Mevaker Hamedina (Malam-Team), Mifal Hapais
(Malam-Team), Jerusalem municipality (SQlink), Gidrom (SQlink)
• Umbraco (open source): Hilan (SQlink), Hamat Gader (SQlink),
Ramat Gan water (SQlink)
27
28. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Sales staff
Service
Agents
Marketing
staff
Procurement staff
HR Staff
Employees
Finance dept.
employees
Logistics
staff
Manufact.
staff
28
Knowledge/Content
Management
Logistics
Finance
Industry-
Specific
Solutions
Legacy
Systems
Sales
Automation
Marketing
Automation
Mobile Sales
(Prod. CFG)
Field
Service
Financial
Data Mart
HR
Data Mart
Product
Data Mart
Closed-Loop Processing
(EAI Toolkits, ETLM tools,
Embedded Mobile Agents)
Customer
Data Mart
Order
Data Mart
Operational
SCM
ERP
CRM
Manufacturing
Execution
Warehouse
Management
Transportation
Management
Transportation
Planning
Distribution
Planning
Supply
Planning
Manufacturing
Planning
Order
Management
Service
Automation
Web/
Intranet
Human
Resources
Manu-
facturing
Demand
Planning
Analyze
Design
Build
Deliver
Data
Warehouse
Product
Lifecycle
Systems of records architecture
29. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
CRM Packages & Integrators in Israel (Part 1):
Package Description Rep in Israel Integrators
Oracle Fusion CRM SaaS and on-premise
Oracle Israel
ManofIT, Unitask, Taldor, One1
Oracle – Siebel On-premise CRM suite
Taldor, IBM, Matrix (BeyondIT), Unitask
(+Exscientia), TATA-TCS, Yael
Rightnow Service multi-channel, SaaS Yael Software
Oracle - Peoplesoft CRM suite on premise Matrix
Salesforce.com SaaS CRM suite Salesforce
Blat-Lapidot, Service Wise, ONE1,
Cloudius, Balink, Delloite Touche, IBM
SAP CRM CRM suite on premise / SaaS SAP Israel
Ness, Advantech, ValuePlus, Fishman
Dambo
Microsoft Dynamics
CRM
New version- SaaS and off-
premise
Microsoft Israel
Partial list: Matrix, ,Elad, e4D,
Advantech, Malam-Team, Aman,
Prodware, SIT, Ness, One1, YouCC,
Eternity…
30. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
CRM Packages & Integrators in Israel (Part 2):
Package Description Rep in Israel Integrators
MEGA Center On premise Yael Yael
Pivotal On premise One1 ONE1
Netsuite SaaS NetCloud
MyBusiness SaaS MyBusiness MyBusiness
Amdocs (Clarify) On Premise Amdocs Amdocs
Cemax On Premise Cemax Cemax
Zoho CRM SaaS HolisticCRM HolisticCRM
31. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Positioning Methodology
Israeli vendor positioning
Not a technological positioning, refers only to Israeli market, focused on the
enterprise sector (not SMB)
X axis (Market Presence): Market penetration (sales + installed
base+ clients perspective)
Y axis (Local Support): localization, support, Local R&D center,
number and quality of SIs, etc.
Vendors to watch: Israeli market new-comers
STKI positioning represents the current Israeli market and not necessarily what
we recommend to our clients
32. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Operational CRM - Israeli Market Positioning 2014
LocalSupport
Market Presence
Microsoft
Oracle Siebel
Salesforce
SAP
Pivotal
Peoplesoft
MEGA Center This analysis
should be used
with its
supporting
documents
Netsuite
33. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
CRM Selected wins – 2013 (Partial list)
•Microsoft: Minhal Shilton Mekomi (XRM, Malam-Team), AMG (Malam-Team), Mevaker
Hamedina (Malam-Team), Metronit (Malam-Team), Ikea (Prodware), Madaness – CIM solution
from Matrix, Delek Motors (Elad), Tmura (Elad), Joint (XRM, Elad), Nir Barkat – campaign (Elad),
Meida Knassim (Elad), Branco Weiss (Elad), M. of Education (Elad), Shaam (Elad),
•Microsoft online: Brom (Matrix), Brinx (Matrix), Supercom (Elad), Coloplast (Elad), Niro (Elad)
•Upgrades: Migdal (Malam-Team), Danel (Matrix), Meitav Dash (Matrix), Abbott (Matrix),
Bank Igud (Matrix)
•Oracle Siebel (On Premise): Phoenix (Axcentia-Unitask)
•Expansions in IDF, M. of Prime Minister, Metronit, Ituran (Matrix), Clalit Health Services
•Oracle RightNow (e-Service): Vaad Horim Artzi (Yael)
•SAP CRM: Given Imaging (One1 - Hana), several XRM projects, expansions in Supersol and Clal,
Nilit (Ness), Telit (Ness), Samelet
•Salesforce: Bank Leumi (SF+Blat Lapidot), Stratasys, Teva, SodaStream, Exlibris, Strauss Water,
Starhome, Landa Labs, Bank Ofek, Magal, Mediamind, James Richardson, Conduit, Medix
33
34. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Contact Center Knowledge Management
Package Description Rep in Israel
KMS - Lighthouse
Knowledgebase for service agents
and web self service
Aman
Oracle - Inquira Multi-channel knowledge management Oracle Israel
Oracle - Rightnow Service, e-Service, Customer Self Service Oracle Israel
Kana (acquired by Verint) Multi-channel service Omnitech (SRL)
Moxie Software Multi-channel service Business Solutions
Braini Knowledgebase for service agents (SPS based) Matrix
Elad Knowledgebase for service agents (SPS based) Elad
Clearmesh Knowledge management Difdoof, Ness-Pro
Contact 360 - Advantech
Contact center solution, includes training, KM,
optimization
Advantech
SQlink (Tvuna Millenium) Knowledgebase for service agents (SPS based) SQlink (Tvuna Millenium)
Cexpert Knowledgebase for Chat contact center (Lync based) YouCC
Microsoft (Parature acquisition) Cloud-based Customer Self Service Microsoft Israel
35. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
CRM Consultants in Israel - Partial List
Accenture
Alternative
B-Pro
Deloitte Touche
IT solutions
Lior Luria
Matrix (Beyond IT, Customer experience)
Meteor
Ness (Synergy)
Nogamy * Alphabetical order, not a ranking!
Sensecom
Widelink
Value Plus
Several independent advisors
36. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Sales staff
Service
Agents
Marketing
staff
Procurement staff
HR Staff
Employees
Finance dept.
employees
Logistics
staff
Manufact.
staff
36
Knowledge/Content
Management
Logistics
Finance
Industry-
Specific
Solutions
Legacy
Systems
Sales
Automation
Marketing
Automation
Mobile Sales
(Prod. CFG)
Field
Service
Financial
Data Mart
HR
Data Mart
Product
Data Mart
Closed-Loop Processing
(EAI Toolkits, ETLM tools,
Embedded Mobile Agents)
Customer
Data Mart
Order
Data Mart
Operational
SCM
ERP
CRM
Manufacturing
Execution
Warehouse
Management
Transportation
Management
Transportation
Planning
Distribution
Planning
Supply
Planning
Manufacturing
Planning
Order
Management
Service
Automation
Web/
Intranet
Human
Resources
Manu-
facturing
Demand
Planning
Analyze
Design
Build
Deliver
Data
Warehouse
Product
Lifecycle
Systems of records architecture
37. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
ERP Packages & Integrators: Part 1
Package Israel Rep Integrators
Oracle e-Business Suite Oracle Israel ONE1, Advantech, Yael, Unitask, Oracle consulting, HP, PWC, TATA (TCS Israel)
SAP
SAP Israel
Ness, IBM, Taldor, Advantech, Malam-Team, HP, TATA (TCS Israel), Accenture, Aman, Matrix,
One1 (Xact), IGC (Financials), S.D.M, Convista Israel (SAP for Insurance)
SAP All-in-One Taldor, Advantech, Ness, Malam-Team (Malam Express), CBIT, SAPLM
SAP Business One Xioma, Complete, Menahel4U, Todan tech, BDO Ziv Haft, Ziv systems, RELS, Amios, Smartsys
E-Tafnit, Tafnit 7 Matrix Matrix, Alpha Consultants
QAD SIT SIT, ManofIT, Tirosh
Priority Ashbal Ashbal, Meidatech, FBC, Afek, Tulip, RAAN, HP, IlitERP
Infor (M3) Intentia Israel Intentia Israel
ONE1View ONE1 ONE1, Anagal, Y. Ovitz, Jiny consultants
KAV systems Kav Kav, Ardom
Aviv, MARS Aviv Aviv
38. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Package Israel Rep Integrators
Microsoft Dynamics AX
Microsoft Israel. Distribution by Prodware
Prodware, Malam-Team, Oregano, Maxsoft, Axperts, Almog,
MCS
Microsoft Dynamics NAV Prodware, Malam-Team, Anagal, Dover Applications
FinPro, Logistic Pro Almog Almog
Gan Tochnot Heshev (Kibbutzim)
Azimut (Car)
ERP Plus (cross-sector)
Aman Aman
Comax Comax Comax
Netsuite NetCloud
Bgate Bgate
IFS Teldan
BPCS, Baan Matrix Matrix, Afek, IBM, Tulip (Baan), Nazdaq
ERP Packages & Integrators: Part 2
39. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
1. Enterprise ERP - Israeli Market Positioning 2014
LocalSupport
Market Presence
SAP
Oracle
This analysis
should be
used with its
supporting
documents
Very large ERP projects (>300 users, large enterprises)
40. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
2. Mid-Large ERP - Israeli Market Positioning 2014
LocalSupport
Market Presence
Oracle
Priority
SAP AIO/ Large B1
Microsoft AX
Aviv
Infor M3 QAD
Tafnit
One1View
Aman
Medium-Large ERP projects (~100-300 users, mid-large org.)
This analysis
should be
used with its
supporting
documents
41. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
3. Small-mid ERP - Israeli Market Positioning 2014
LocalSupport
Market Presence
SAP B1
Tafnit
Comax
Aviv
Infor M3
Kav
QAD
Small-medium ERP projects (~10-100 users)
Priority
One1View
Aman
Microsoft NAV
This analysis
should be
used with its
supporting
documents
42. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Selected wins ERP – 2013 (Partial list)
42
One1View: Tiv Tirat Zvi, Yafe Hod, Beit HaEmek biological labs, Amraz, Metzer, Ramat Hakovesh, Givat
Hashlosha, Dganit Ein Bar, Hachsharat Hayeshuv, Nir Eliyahu, Einat, Havatzelet, Afai Bakara, Nir Etzion
Microsoft AX: Peker Plada, Edeltech, Dalia Power Energies
Microsoft NAV: Shagrir, Notal Vision, Hilton, Pyramid BI, TNM, VCLX
Oracle: Even Keisar Rollout (One1), Frutarom, Soda Stream (Advantech), MOD-Intelligence rollout, Phibro,
Objet, Mellanox rollout and update
Partner R12
SAP: Teva, ICL – Global large scale projects, Healthcare large scale projects, MOD expansions, Brenmiller
(All-in-one by Malam-Team), Rollouts – Diplomat (Malam-Team), Gilat (Malam-Team)
HR: Clal (HP), Technion (HP), El Al (Ness)
PM: Haifa Port (HP)
Rollin: Bateman, Novoton, Monsento, Novonordisk (Ness)
Vertical / Core: Phoenix (Ness), Menora (Ness)
Aman: Zameret Finance, Naamat-Histadrut, Iscoor
43. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Accenture
Alternative
Bit-Plus
Daat (Eli Grumet)
Deloitte Touche
Ernst & Young
Gabi Ron
HMS
IT Solutions
Meteor
Nextep (Hasas Bashan)
OIC
Seker
That’s IT
TCS Israel - Tata
Tulip
Value Plus (SAP)
Several Independent
advisors
ERP Consultants in Israel - Partial List
* Alphabetical order, not a ranking!
44. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
EPM packages
Budget Planning, report consolidation, financial disclosure
Package Rep in Israel Integrators
Oracle Hyperion, Essbase Oracle Israel
HMS, Business & Decisions, Nellarmonia, Oracle
consulting
IBM – TM1
IBM Israel
Byconix, Ernst & Young, Ness-Gilon, Libi
IBM - Cognos planning Libi, Ness-Gilon
IBM - Clarity Tulip
SAP BPC SAP Israel
Ness, IBM, HP, Advantech, HMS, Malam-Team, Opisoft,
Matrix, Okapi
SAS Mia computers Mia computers
CFODREAM (finance mng) The 7th Dimension The 7th Dimension
Global - Spreadsheet server (Spreadsheet
automation), e-Budgeting
Yael software Yael Software
Cash4ERP (finance mng) Ness-Pro Ness-Pro
Gomla (mainly Costing) Gomla Gomla
Jedox/ Palo Top-IT Top-IT
45. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
EPM tools Israeli positioning – 2014
Israeli Market Positioning 1Q12
LocalSupport
Market Presence
Oracle
SAP
Jedox
CFODream
IBM
This analysis
should be used
with its supporting
documents
Gomla
Spreadsheet server,
e-Budgeting
SAS
Vendors to watch:
Cash4ERP
46. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
HCM packages: Core HR, Payroll, Talent Management
Package Delivery model Category Rep in Israel
Oracle, Fusion HCM
Core HR, Payroll, Talent
Mng.
Oracle Israel
SAP, Successfactors, Nakissa, Workforce
anallytics, Workforce Performance builder etc.
Core HR, Payroll, Talent
Mng, Org. Chart
SAP Israel
Hilan
Core HR, Payroll, Talent
Mng.
Hilan
Malam Payroll
Core HR, Payroll, Talent
Mng.
Malam-Team
Cornerstone Talent Management Amarel, Talentech
Synerion
Time and attendance,
core HR, talent Mng.
Synerion
IBM (Kenexa) Talent Mng. IBM Israel
Kopel Reem Kopel Reem
Workforce Software
Time and Attendance,
Workforce Mng.
AKT
Salesforce
Sales and Service Performance
Management
Top-IT
47. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
LMS – Learning Management Systems – Part 1
Package Delivery model Category Rep in Israel
Oracle Talent Cloud, UPK
Core HR, Payroll, Talent
Mng.
Oracle Israel
SAP Successfactors, Learning, Workforce
Performance Builder
Core HR, Payroll, Talent
Mng.
SAP Israel
Hilan
Core HR, Payroll, Talent
Mng.
Hilan
Malam Payroll
Core HR, Payroll, Talent
Mng.
Malam-Team
Cornerstone Talent Management Amarel, Talentech
Synerion
Time and attendance,
core HR, talent Mng.
Synerion
IBM (Kenexa) Talent Mng. IBM Israel
Blossom
Bareket (Britannica) LMS Britannica
LMS Sharepoint LMS Bynet
Eltel LMS Eltel
Wendimu LMS Ness-Pro
48. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
LMS – Learning Management Systems – Part 2
Package Delivery model Category Rep in Israel
Moodle Open Source LMS
Totara LMS (based on Moodle) LMS Kineo
Saba LMS, Talent Mng. AKT
49. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
HCM tools Israeli positioning – 2014
Israeli Market Positioning 1Q12
LocalSupport
Market Presence
SAP
Blossom
Hilan
This analysis
should be used
with its supporting
documents
Kopel Reem
Synerion
Cornerstone
Vendors to watch:
IBM (Kenexa)
Oracle Fusion HCM
LMS Sharepoint
Eltel (LMS, competency)
Malam
Oracle
Britannica
Point solution
Suite
Moodle
Wendimu
Saba
50. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Selected wins LMS– 2013 (Partial list)
50
LMS Sharepoint (Bynet): Security organization, Ada Milo, Integra
Moodle: Mada, Assuta (Ness)
SAP LMS: Clalit Health Services
51. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
BI & Analysis General Platforms (Part 1):
Package Rep in Israel Integrators
SAP BW + SAP Business Objects,
Predictive Analysis (new)
SAP Israel
Matrix BI, Advantech, Taldor, Malam-Team, One1 (+Xact), Ness-Gilon,
Skywind, IBM, Data Cubes, VisionBI, Active View, HP, Eternity, BICS,
Xioma, Opisoft
Microsoft (SQL, Excel, SPS, PowerPivot,
Powerview)
Microsoft Israel
Eternity, Opisoft, Ness-Gilon, ONE1 BI, Matrix BI, Consist, Advantech,
Bynet SW, Elad, Malam-Team, Libi, Top-soft, Enix (Experis), Data Cube,
Vision BI, MCS, Verasiti, Naya, SolidBI, MOSS partners
IBM – Cognos, SPSS IBM Israel
Libi, Opisoft, Seven-D, Ness-Gilon, Consist, Eternity, Advantech, IBM,
Mirkam (Energy), Malam-Team, ONE1 BI, Normative, Eltel, Matrix BI,
Genius (SPSS)
IBI - WebFOCUS Omnitech (SRL) Malam-Team, Ness-Gilon, ALD
Oracle OBI EE
Oracle Israel
Oracle Consulting, Taldor, Ness-Gilon, Data Cube, Vision BI, Enix
(Experis), Business & Decisions, Advantech, Eternity, Yael, IBM, ONE1
BI, Malam-Team, Matrix BI, Naya, Nogami, Businesswise solutions (BI
APPS)
Oracle BI Apps (prepackaged BI for
Oracle ERP, Siebel etc.)
Pyramid Analytics
Malam-Team, VisionBI, Eternity, Normative, Datacube, Libi, SolidBI,
Valinor, Activeview
52. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
BI & Analysis General Platforms (Part 2):
Package Rep in Israel Integrators
SAS Mia Computers
Mia computers, Ness-Gilon, Pareto, HMS, Antropy, Liran Lavi,
Goldmines
Panorama
Novaview, Necto
Panorama
Matrix BI, Ness-Gilon, Consist, Data Cube, ONE1 BI, Business
Solutions, Citrine BI, VisionBI, Eternity, Opisoft
Microstrategy Mittwoch Mittwoch, Matrix
Sisense One1 One1
Yellowfin Top-IT Top-IT, Activeview
Pentaho (Open source BI) Bynet Bynet SW, Eternity, Tikal, Malam-Team, Matrix
Jaspersoft (Open Source BI)
R Statistics (Open Source Analytics) Gstat, Matrix
Point of View Point of View Consist, DBNet, Ness Matach, BDO
CB4 (advanced analytics)
53. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Data discovery, Self service and Visualization tools:
Package Rep in Israel Integrators
Qlikview Hilan
Qlikview Israel, Datamind, Complete ,Tirosh , Servit ,Enix (Experis),
Sense (Michshuv), Ludan, Libi, FBC, Qset, Green House, Oregano,
Menahel4U, Anagal, DtBit,Contel Ness-Gilon, ONE1 BI, Malam-Team,
MatrixBI
Spotfire (Tibco) Yael Software Yael Software, Ness-Gilon
Tableau SIT, Gstat SIT, Gstat, VisionBI, Consist
Pyramid Analytics
Malam-Team, VisionBI, Eternity, Normative, Datacube, Libi, SolidBI,
Valinor
Microstrategy Visual Insight I.E Mittwoch I.E Mittwoch
New - SAP Visual Intelligence, Lumira (Self
service BI)
SAP Israel
New -Oracle Endeca Information Discovery Oracle
Dundas - Visualization Matrix Matrix
Microsoft – Powerview Microsoft Microsoft BI partners
IBM – Cognos Insight, i2 (visualization) IBM Libi, other Cognos implementers
New - SAS Visual Analytics Mia computers Mia computers
54. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Front end BI and discovery tools - 2014
Israeli Market Positioning 1Q12
LocalSupport
Market Presence
IBM
BI
Microsoft
Oracle
PanoramaSpotfire
Web focus
SAS
New players to watch:
Oracle Endeca
SAP Visual Intelligence
Sisense (One1)
Pentaho (Bynet)
SAP
Qlikview
Data
discovery
This analysis
should be used
with its
supporting
documents
Pyramid
analytics
Tableau
* This distinction
will soon be
irrelevant
Microstrategy
55. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Analytics & data mining tools - 2014
LocalSupport
Market Presence
SAS
Players to watch:
SAP (KXEN) – new!
SAP Predictive Analysis – new!
CB4 – advanced analytics
IBM
R statistics
(open source)
This analysis
should be used
with its
supporting
documents
56. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
BI/Analytics Selected wins – 2013 (Partial list)
56
SAP Business Objects: Pelephone, Makhteshim Agan (Ness), Israel government – Merkava, Fibi, ICL
Web Focus: Shikun Vebinui, Bank Poalim (for HR), Mayiney Hayeshua, M. of Prime Minister
Qlikview: Intel, Amdocs, Sandisk, M. of Housing, Hadassah hospital, Shila, Makhteshim Agan, Flextronics
IBM:
SPSS: IEC, MER, Random Logic, Several academic institutions
Cognos: Metronit (Malam-Team)
Oracle BI:
OBI EE: Rafael, several OEM deals, Mellanox, Plassan expansion, Stratasys, Risco, Rashut Isur Halbanat Hon
BI Apps: Isracard (One1), Nesher (One1), MOD, Plassan expansion, Clalit (Yael)
Exalitics: ECI
Essbase: Mellanox, Holdings XT
Spotfire: Cellcom (eng.), IAF, Clalit
Pyramid Analytics: Tadiran Telecom (Malam-Team), Paradigm (Malam-Team), Carmel Ventures (Malam-Team)
Microsoft: Denia Sibus (Ness)
Panorama: M. of Health (Eternity)
57. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Idea management tools
Representative in IsraelTool
Qmarkets (Israeli company)Qmarkets
Hype Innovation
Coras Works (for sharepoint)
Developed by Bynet SW.Sharepoint-based solution
Developed by AdvantechSharepoint-based solution
SalesforceIdeas (Salesforce solution) +
can be combined with Chatter
58. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Portals & Social Networks : Players in Israel
IntegratorsProduct nameCompany
Advantech, Top Soft, Eternity, Bynet, Malam-Team (Guardian),
Ewave, Ness, Matrix, Tvuna milenium (SQlink), ELAD, HP, One1,
Yael, Aman, Methoda, YouCC and more…
SharePoint portal server
Yammer
Microsoft
IBM, Matrix, Web Tech, NovilisWebsphere Portal, ConnectionsIBM
Ness, Taldor, Malam-Team, One1, Advantech, HP, IBM, SkywindSAP Portal + SAP Jam (social)SAP
Matrix, Ewave, Taldor, Advantech, Unitask, Malam-Team,
Oracle Consulting
Oracle Portal, Web CenterOracle
Webtech, Matrix, Malam- TeamLiferay (open source)
One1, Blat Lapidot, ServiceWiseCloud social networkSalesforce
Bynet, YaelSocial & collaborative solutionsHarmon.ie
MethodaWiki and collaborationConfluence
(Atlassian)
YaelTibbr (social network)Tibco 58
59. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Enterprise Portals & social tools- 2014
LocalSupport
Market Presence
Microsoft
SAP
Oracle
IBM
59
This analysis
should be used
with its
supporting
documents
Players to watch:
Liferay (open source)
Salesforce (Chatter)
Harmon.ie
60. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Enterprise Portals and social – selected wins 2013 (partial list)
60
Sharepoint 2013: Mevaker Hamedina (Malam-Team), James Richardson (Malam-
Team), Valans (Malam-Team), Ilen Medical (Malam-Team), Yamam (Malam-Team),
Exlibris (Malam-Team), Mifal Hapais (SQLink), Netzivut Hamayim (Ness), IMI (Ness),
Toto (Ness), Conduit (Eternity), M. of Interior (Elad), M. of Education – Teacher
Portal (Elad), Municipality of Beer Sheva (Elad), UPS (Elad), Municipality of Rishon
LeTzyion (Elad),
Yammer: Makhteshim Agan, Ness, Spiral Solutions, Deloitte Touche, Mccan Israel
Sharepoint online: Clicksoftware, Keter, Shamir Optica
61. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Internal ECM players in Israel
IntegratorsIsraeli rep.Product
Ness, lixaEMC, NessEMC-Documentum
Yael- IFN, Integrity SoftwareIBM IsraelIBM- Filenet
Malam- Team, AdvantechOmnitech (SRL), SAPOpen Text
XiomaHP, XiomaInterwoven – HP Autonomy
Many ISVs – SPS integratorsMicrosoftSharePoint
Integrity Software, Malam-TeamOracle IsraelOracle
EladEladSharedocs
Otzar, AmanAmanOtzar
Artis, Taldor, Malam-TeamArtisAda system
MPLMPLMPL (+SPS based version)
61
62. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
ECM - Israeli Market Positioning Q1 2014
LocalSupport
Market Presence
High-End
Player
Mid-tier
Player
Documentum
IBM
Microsoft
OpenText
Oracle
Interwoven/
Worksite
Otzar
Artis
Sharedocs
62
Vendors to watch:
MPL new SPS-based version
This analysis
should be used
with its
supporting
documents
MPL
63. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
ECM Selected wins – 2013 (Partial list)
63
Filenet: Egged, Bank Mizrachi – Machish, MAPI, MOD
Datacap – Isracard
Open Text: Hachsharat Hayeshuv, Delek (employee record) , Supersol (employee
record.)
Sharedocs: Cellcom (legal department), Clalit Mushlam, Maagan Michael, Velfman
Industries
Documentum: Israel archives, M. of Foreign affairs, M. of Religious services, MOD,
Merkava (SAP docs), M. of Education, Mevaker Hamedina, Shaam, Bahaim gardens
Interwoven (HP): Legal sector or legal departments, Elbit, El Al
64. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Enterprise Search players in Israel
Other imple./ partnersRep/company in IsraelProduct
Xioma, Matrix, Elbit, TaldorHPAutonomy
Many ISVs – One1, Matrix…MicrosoftMicrosoft- FAST
Yael, Do-ItYaelGoogle Enterprise Search
Matrix, Yael, NessMatrixAttivio
MatrixSearch Lite
IBMOmniFind enterprise search
VeracityOracle IsraelOracle SES
Endeca (New)
Solr – open source search based on Lucene
(Lucene – open source search engine)
+ HebMorph (Hebrew morphology addon)
Elasticsearch – open source search based on Lucene
2001XRS
Melingo (Matrix)*** Melingo-Morphology
64
65. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
LocalSupport
Market Presence
Enterprise Search - Israeli Market Positioning 2014
Microsoft - FAST
AttivioGoogle
Enterprise Search
Oracle SES
Autonomy
Vendors to Watch:
Oracle Endeca
SolR
Elasticsearch
65
This analysis
should be used
with its
supporting
documents
66. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
KM Consultants- Partial List
• Digidoc- Document Management
• Ergo (Ido Namir)
• Gait- Document management
• IT Solutions
• Know-edge (Yair Dambinsky)
• Matrix (Edva Lotan)
• Methoda
• Yael
• Business Solutions
66
* Alphabetical order, not a ranking!
67. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Package Modeling Execution BAM Israeli Rep Integration Partners
Oracle BPM X X X Oracle Israel Ewave, One1, Advantech, Matrix
IBM BPM (Filenet, Process
Server, IBM BPM)
X X X IBM Israel
IBM, Opisoft, One1, Matrix, Midlink,
Yael-IFN, Ness TSG, Advantech, Tutit
Tibco BPM X X X Yael Yael
Sequence (PNM) X X X PNMsoft Matrix, PNMsoft
K2 X Malam-Team
BizDoc (WF) X Moding
Skelta X X X One1 One1
AgilePoint X X X Omnitech (SRL) Malam-Team, HP
Software AG BPM
(includes Aris)
X X X SPL Software Seker, HMS
Human-oriented BPM Players in Israel – Part 1:
68. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Package Modeling Execution BAM Israeli Rep
Other Integration
Partners
Ultimus X X X Tiuv
Nintex
(WF/ BPM-light)
X Bynet SW Bynet SW
SAP BPM X X X SAP Israel SAP Integrators
EMC (Documentum + Proactivity
BPA/BAM)
X X X EMC, Ness
JBPM (Jboss) –
includes Polymita acquisition
X X X Matrix
ProcessGene X ProcessGene
Human-oriented BPM Players in Israel – Part 2:
69. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
Human oriented BPM – 2014: not much has changed!
LocalSupport
Market Presence
IBM
Oracle
TibcoJBOSS
Agilepoint
Nintex
Software AG
PNM
BPM suite
Workflow/
BPM-light
This analysis
should be used
with its
supporting
documentsSkelta
70. Einat Shimoni Copyright@2014
Do not remove source or attribution
from any slide, graph or portion of graph
BPM Selected wins – 2013 (partial list)
• JBOSS BPM - MindCTI
• Agilepoint - Knesset, Petach Tikva municipality, Metronit
• Tibco – Tower
• Nintex – Ichilov, Naharia hospital, Verint, Holon municipality, Haifa
university, Partner
• Software AG –
• Aris: Migdal, Cellcom, expansions
70